I'm starting to freak out a little - everything was fine, and then about an hour ago, I pulled my M600 out and tuned it on - to my surprise, it went though the boot process as if it had been soft reset.
Then when it got to the blue Windows Mobile screen, it seemed to be loading (with the 4 coloured circle) and then it pinged and stayed there.
I took the SD card out and tried again. Same thing. then I tried a hard reset. Same thing. This is when I started getting worried.
Has anyone else experienced this? My phone isn't on contract, so it's not covered by insurance. Is there any way I can get it repaired?
**Update** May be a dodgy battery. So there was no real need for a hard reset, and I've lost all my stuff. Ah well, I'm happy that my phone works.
Can you elaborate more on this?
I have seen this problem several times on my S200 and the only way out is to hard reset the device. That's why I always keep my backups updated as often as possible.
But even then, there are several things that do not restore, like contacts, appointments and sme today plugin settings.
Any ideas?
I've just had an Imate Jamin do this - the only difference bing that it doesn't get past the HTC splash screen so isn't getting as far as yours. Tried everything I can think of to no avail. It is now being sent back to Imate for repair.
In your case you might be able to try reflashing the device from an SD card. I could still get the Jamin into bootloader, yours might be the same. However for me as it is only a month old it is still covered by warranty.
Hi,
So I have an UnBranded Rogers X10a Phone
I have been having issues where the phone will freeze up go black screen (but you can see the backlight is on) and the two indicator lights come on. They go on and off with the power button being pressed. The only way to get the phone re-working is by battery pulling... I am running the Stock Home screen,
no taskkillers, and just Beautiful Widgets (Which has been force closing alot)
I have attempted a few factory resets including the Memory card but still running into the same issue...
Any Suggestions?
Try removing the widgets...
-------------------------------------
Sent via the XDA Tapatalk App
SEUS reflashing???
Thanx for the Suggestions
Hey Guys,
Thanks for the suggestions - I have tried removing the widgets, and a complete re-flash from SESU - Still no luck...
Hey, had to create an account just to answer your queries...
If you mean by the phone not able to 'wake up' from its sleep mode, I experienced the same thing for the past one month...
For my case, I started one saturday with my phone acting this way when I did a reboot after a full charge.
Same as your phone, mine suddenly couldn't wake up from its sleep. I thought is was just an ordinary freeze, so I took out the battery to reboot it once more.
After that, the problem didn't do away. With an attempted phonecall which triggered the proximity sensor to deactivate the screen display, the screen couldn't come back after ending the call. So the suspicion of lags or freezings were ruled out.
The phone was basically working, just that the display wouldn't appear. This was supported by the fact that the LED lights between the hard keys were still functioning, and the faint backlight on the screen hows that the phone is indeed working.
But the unlock screen just wouldn't show up.
So, without a choice, I sent it for servicing.
First attempt, the phone had a 'software upgrade' (just reinstallation of the software). Didn't help.
2nd attempt, the technicians replaced the receiver hardware. Didn't work either.
3rd attempt, they did another software upgrade (I have absolutely no idea why they tried that again since it didn't work on the first time).
4th attempt, they replaced the whole motherboard, and I got it back last night.
And you know what? The problem didn't go away. But I didn't send it back for servicing, since replacing the motherboard IS already a very last possible solution, as my X10 is as good as a new phone.
So obviously it's the user's problem.
So I did abit of testing on my own.
With the microsd card taken out, the phone was perfectly ok. I spammed the power button to stress-test the screen. No problem. But when I re-inserted my 16gb card, the sickening problem was back.
So I suspected it might be the card that's faulty. Naturally, I tried it with my 8gb card which came bundled with the phone. No problem. Until I moved my files into it.
Narrowing it down, obviously it's the contents that is affecting the phone.
So I did a step-by-step trial:
I removed the video folder, cos I have quite a number of movies inside. So I thought it's the sheer sizes of the files which is lagging the phone out.
Wrong.
Next, I removed the music files.
BINGO.
Phone was working fine. And to make sure, I put the videos back. Screen responding nicely.
To enact my theory, I just dragged and dropped my 1600+ wmas into the music folder.
Voila! Case closed. 20 hours have gone, and that idiotic problem never resurfaced.
So... What actually happened???
Well, as I recall, this whole escapade happened after I used Media Go to transfer my music to my phone.
And Media Go acts like iTunes - it sorts the files into different folders categorized by the artiste names. So essentially, almost a thousand of folders were created in the microsd card.
I guess it's the immense number of folders that's making the phone try to read from the folders, thus lagging it and preventing it to work before the screen goes back to sleep.
For me, cutting the number of folders helped.
Hope my method works for you too =)
And pardon my long-windedness (+_+)
Thanks loneLEE for making an account here & telling us about all that. It may help for many who have or will have such kind of problem Thanks
Thank You Soo Much
Lonnee Thank you so much for you information on that! I was going BONKERS. I had figured it was to do with the Media Card, as soon as I would remove it - the phone would work fine...
I almost had them swap out the phone as I was going STIR CRAZY trying to figure out what was going on!
It's good to know that I am not the only one...
Like a fool I tried "upgrading" my micro SD card. I followed the steps others have had progress on. When I reboot the phone, none of my settings stay and all my apps are gone ! So of course I panic and put the original SD card back in. Now its doing the same thing, it isn't seeing the storage, its showing now that I have 15.83 MEGABYTES of total storage with 10.83 MB free. After downloading 2 apps it now says I have 1mb of storage free and it wont let me download anything due to it seeing I have no room left. I've tried multiple restarts, even tried factory resets with both cards, without a card, same result, is there anything I can do ? Or do I now have a dumb phone that can only run one app and make calls ? Please any help would MUCH be appreciated.
/Thanks...
Brian
Most likely the phone has done a hard reset without any storage card present. See, Windows Phone extends its filesystem across all available storage media (NAND, SD, etc.) and does this only at first boot (setup). So if no SD card is available at first boot, it will only map about 15MB of memory and completely ignore any SD card you put in later.
You can fool the device into doing this for you by resetting the phone (About > Reset) and removing the battery at the moment the device is booting again (but before it shows the setup screen). Best is to remove the battery at the moment you see the Dell logo. This way you interupt the reset process, making it restart next time. Now you can put in any card you want. Just repeat the process you did before and place either the original card or the new card back.
Thanks for the reply, I'm sort of confused, that is what I did when I first put in the new SD card. It didn't accept it I assume,, or maybe I pulled the battery too late ? I waited till I seen the Dell symbol then pulled the battery. Then I took out the original SD, put the new one in, then booted it up. It then went through the normal setup (setting up windows live etc..) then when I checked the storage it was 15.83mb,, so I did it again but putting the original sd back in, and its the same,, basically no storage.
Ok, right now the sd card is in the slot, do I need to remove it,, then do a reset, pull the battery at the dell logo, put the sd back in, then power it up ? or can I just do the reset with the card in it (even tho its not seeing it), do the reset, pull the battery at the logo, then power it back up? I have tried it 4 times so far with the card still in, I do the reset, pull the battery, boot it back up it skips all the setup, right to the start screen, all the dell apps (newsroom, telenav, myaccount etc. are not there) its like a blank/with only apps like mail, messaging, pictures- wp7 phone. When I first put in the new card it appeared to accept it... it went through the set up just like the first time i turned it on... I seen the storage it was there, I downloaded apps, everything was good. Then I wanted to see if it would keep it, so i powered down the phone like normal (not hard reset) and when I booted back up , everything was gone, and the storage was 15mbs.. I've managed to re-blacken the sticker, got it back in place, its stuck on there good just like it came, surprisingly there was no "void" on the sticker at all, either way I talked to Dell they sent me a new one, will get it on Monday, then they can have this crap back. Its ridiculous that you CAN'T remove the REMOVABLE storage *(which is exactly what a SD card is) without voiding the warranty. Either way we'll see what happens, hope they dont notice. there were only 3 lil spots of black missing on the tape when I took it off, I touched it up with black fingernail polish It looks exactly like my wifes venue pro now
dede0380 said:
Ok, right now the sd card is in the slot, do I need to remove it,, then do a reset, pull the battery at the dell logo, put the sd back in, then power it up ? or can I just do the reset with the card in it (even tho its not seeing it), do the reset, pull the battery at the logo, then power it back up? I have tried it 4 times so far with the card still in, I do the reset, pull the battery, boot it back up it skips all the setup, right to the start screen, all the dell apps (newsroom, telenav, myaccount etc. are not there) its like a blank/with only apps like mail, messaging, pictures- wp7 phone. When I first put in the new card it appeared to accept it... it went through the set up just like the first time i turned it on... I seen the storage it was there, I downloaded apps, everything was good. Then I wanted to see if it would keep it, so i powered down the phone like normal (not hard reset) and when I booted back up , everything was gone, and the storage was 15mbs.. I've managed to re-blacken the sticker, got it back in place, its stuck on there good just like it came, surprisingly there was no "void" on the sticker at all, either way I talked to Dell they sent me a new one, will get it on Monday, then they can have this crap back. Its ridiculous that you CAN'T remove the REMOVABLE storage *(which is exactly what a SD card is) without voiding the warranty. Either way we'll see what happens, hope they dont notice. there were only 3 lil spots of black missing on the tape when I took it off, I touched it up with black fingernail polish It looks exactly like my wifes venue pro now
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ok, you missed a step...so read again. To change cards, first you hard reset. When the phone reboots, pull the battery, swap the card. When the phone restarts, go through setup, you will have a working card. Want to change cards again, repeat ALL the steps, including hard reset.
No shortcuts here, 1 2 3 4. Hard reset, pull battery on reboot, do your card swap, restart, walk through the setup.
Oh, remember this, hard reset is not a reboot. Its like a format. Everything on the phone AND card are gone.
I understand, and that is what I have done and I am still trying to do. I just did factory reset, I hit yes twice, the screen goes black, as soon as the Dell logo pops up I remove the battery. I put the SD card in, put the battery back in, then power up the phone. Everytime the phone totally skips the setup part and goes directly to the start screen as if no SD card is in there. I totally understand the instructions.
dede0380 said:
I understand, and that is what I have done and I am still trying to do. I just did factory reset, I hit yes twice, the screen goes black, as soon as the Dell logo pops up I remove the battery. I put the SD card in, put the battery back in, then power up the phone. Everytime the phone totally skips the setup part and goes directly to the start screen as if no SD card is in there. I totally understand the instructions.
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Click to collapse
by chance,are you plugged in to a charger while doing this? If so, disconnect. If you pull the card, no hard reset, will the phone start ok? If yes, try hard reset, pull battery, no other power source, put the card back in, and restart.
If you're getting no different reaction either with or without the card, then you are correct. Some thing is not right.
Ya I've tried it every which way, with card in, with it out, same process, nope not connected to charger. I've only had the phone a few days, they are sending a new unit.. I so delicately took the sticker off with a very, very small needle, could only see one part of the black missing on the sticker whihc I touched up on the bottom side. Sticker looks untouched,,, I don't believe this counts as a warranty claim anyways since I've had the phone 5 days.. we'll see what happens, I'm not really sure what they could do anyhow considering they have already sent me a new phone and told me to ship the defective one back once I receive the replacement..
dede0380 said:
Ya I've tried it every which way, with card in, with it out, same process, nope not connected to charger. I've only had the phone a few days, they are sending a new unit.. I so delicately took the sticker off with a very, very small needle, could only see one part of the black missing on the sticker whihc I touched up on the bottom side. Sticker looks untouched,,, I don't believe this counts as a warranty claim anyways since I've had the phone 5 days.. we'll see what happens, I'm not really sure what they could do anyhow considering they have already sent me a new phone and told me to ship the defective one back once I receive the replacement..
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good luck then . I've heard of a few devices like this...but not many.
Ok, so I was hanging around with a friend today. While running, I accidentally dropped my keys. While trying to pick them up, my phone fell out of my pocket right into a pond. I immediately picked up my phone (less than 3 seconds) and tried to shut it down. What I didn't notice was that the phone already turned itself off so I accidentaly turned it back on /facepalm.
The LG logo briefly appeared for a second, then it turned off. Still, the rest of the phone seemed operational (the notification lights, the speaker etc.). I immediately got home and put the phone in a bag of rice. i only removed the sim tray since the battery is sealed and I had no idea how to open the phone without losing my warranty.
So my question is : am I screwed? I was personally thinking of the following scenarios :
1.Leave it in the rice for 48 hours. If the situation remains unchanged, try to send the phone back and pretend that it happened out of the blue. The fact that I initially bought it as a used phone (while retaining the 2 years of warranty) might also help...
2.Go to a service. Now this would mean 2 things :
1.automatically void my warranty, since the phone will be opened
2.there's a big chance that the service wouldn't be able to do anything so I would automatically be left with an unoperational phone AND with no warranty.
Also, I've heard that even IF my phone comes back to life, the components will still be affected in the long run...
I honestly don't know what to do. I really like (liked...) this phone and the fact that I payed over 600$ for it (and bought it as my birthday present) is that more painful...
Any advice would be greatly appreciated!
Sorry to hear that.
As far as I know the most phones have an indicator for wetness. And I know that even without an indicator they can see what happened. I think your warranty is gone.
As you bought it as a used phone, I would try to sent it in for a repair even if it powers on and see what happens. If the fix is free or not too expensive I would do this.
If its to expensive but everything works, i would try to clean it with alcohol. There are guides around how to disassemble the phone