Ok, so I was hanging around with a friend today. While running, I accidentally dropped my keys. While trying to pick them up, my phone fell out of my pocket right into a pond. I immediately picked up my phone (less than 3 seconds) and tried to shut it down. What I didn't notice was that the phone already turned itself off so I accidentaly turned it back on /facepalm.
The LG logo briefly appeared for a second, then it turned off. Still, the rest of the phone seemed operational (the notification lights, the speaker etc.). I immediately got home and put the phone in a bag of rice. i only removed the sim tray since the battery is sealed and I had no idea how to open the phone without losing my warranty.
So my question is : am I screwed? I was personally thinking of the following scenarios :
1.Leave it in the rice for 48 hours. If the situation remains unchanged, try to send the phone back and pretend that it happened out of the blue. The fact that I initially bought it as a used phone (while retaining the 2 years of warranty) might also help...
2.Go to a service. Now this would mean 2 things :
1.automatically void my warranty, since the phone will be opened
2.there's a big chance that the service wouldn't be able to do anything so I would automatically be left with an unoperational phone AND with no warranty.
Also, I've heard that even IF my phone comes back to life, the components will still be affected in the long run...
I honestly don't know what to do. I really like (liked...) this phone and the fact that I payed over 600$ for it (and bought it as my birthday present) is that more painful...
Any advice would be greatly appreciated!
Sorry to hear that.
As far as I know the most phones have an indicator for wetness. And I know that even without an indicator they can see what happened. I think your warranty is gone.
As you bought it as a used phone, I would try to sent it in for a repair even if it powers on and see what happens. If the fix is free or not too expensive I would do this.
If its to expensive but everything works, i would try to clean it with alcohol. There are guides around how to disassemble the phone
Related
so a few months back i dropped my phone and it wouldn't turn on, the fall was pretty bad. sometimes the phone turns on for a while and then out of nowhere it just turns itself back off and doesnt turn on for a while, somtimes even days. i do have another phone but i like my mytouch and i tried opening it completely( yes i am aware of warranty but its not like it had, i had to pay 150 for a new phone so no) and well since im no expert i didnt know what to do with it so i put it back together and it actually worked for a while cuz my touch was working for days but untill now its just completely off. is there anyway to fix? what can i do inside the mytouch? thanks
bbschizo said:
so a few months back i dropped my phone and it wouldn't turn on, the fall was pretty bad. sometimes the phone turns on for a while and then out of nowhere it just turns itself back off and doesnt turn on for a while, somtimes even days. i do have another phone but i like my mytouch and i tried opening it completely( yes i am aware of warranty but its not like it had, i had to pay 150 for a new phone so no) and well since im no expert i didnt know what to do with it so i put it back together and it actually worked for a while cuz my touch was working for days but untill now its just completely off. is there anyway to fix? what can i do inside the mytouch? thanks
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Click to collapse
Without knowing exactly what is wrong, and not having a way to run a diagnostic on th phone, I would say your better off paying the insurance fee and getting a new phone. Opening up the phone and screwing around with the internals is too risky if you ask me. I know guys like to pull them apart and do stuff to them, but with my $500 phone, Id rather not. Just pay the $130 for a new one from the Tmobile insurance and your done.
So there I was, browsing the Slick Deals app, when the phone locked up, turned off, and now it won't do crap. Decent charge on the battery at the time, ~90%. Stock ROM and rooted for over a year with no issues to speak of. I got the phone on day 1 (Sept 2013?) I'd taken care of this phone better than any previous to it. Always in a protective case, always with a screen protector. Never dropped, never left in a car or in the sun. My plan was to go 3 years with this one I liked it so much. Well so much for that idea.
If I hold down the power button long enough I can get it to boot some of the time. Recovery mode and download mode are not options, just won't do it. It did the whole 15 drives thing when plugged into USB once, but there is no consistency to it. I read several threads on how to unbrick the phone, but the whole Linux install and img files are little over my head to try.
I went ahead and ordered a new battery for it, just in case that's what's causing the issue. I was told if a cell in the battery flips out it can cause the phone not to work properly. At one point I had the phone charging while off and could see the charging screen. It got to 95% and never any higher. Managed to boot the phone for 30 seconds then it shut off again. I quit messing with it after that.
Could it be just a battery gone rouge all of a sudden, or do I have bigger problems? I hate to abandon this phone, but I don't want to spend any more money on it to fix it either. I bought a used Nexus 5 off a friend for a song to get back up and running with my SIM card, so I have time now to work on the G2. If I can resurrect it, the Nexus will serve as a nice backup phone in case of future disasters.
So last week my N910F (rooted) ran down to 20% battery and so i put it on charge, thought nothing of it, A couple hours later the phone was dead, extremely hot to touch and just a blank screen with no charging lights, So i unplugged the charger removed the battery and let it cool for about 10 mins, when i put it back together it refused to turn on, tried both recovery and download modes but still nothing tried different chargers and still no lights, nothing. took it back to my local O2 shop to see if i could send it off for repair.
Got home this evening and O2 had kindly returned my phone to my home address, with a letter saying the following -
Thank you for sending us your phone to be fixed.
One of our engineers, has tested your phone and found that unauthorised rework has been carried out on the phone. Unfortunately, this prevents us from repairing it and we are, therefore returning your phone un-repaired.
well after reading this my heart sank and i was guessing i would have to make a insurance claim and hope my insurance would somehow replace it.
I then noticed on inspection of the phone, there was for some reason a new charging cable included with the phone!!!?. I looked a bit further and noticed they had taken the phone apart and it seems they have replaced the charging port, the battery also looks brand new and there isnt a scratch on it (I had previously marked it) So it seems they have indeed carried out some work, So i plugged it into the charger and guess what, it now works fine!!!!!!!!
So thank you very much O2 repair centre!! Im guessing they had to fix it first before they could test if it was rooted or not!!! their letter was a bit confusing though!! :laugh: :laugh:
Congratulations
Sent from my SM-N910F
Does anybody find it weird that o2 would fix mjw2k11's Note 4 only to send it back to him saying that they couldn't fix it because he had messed around with the firmware? Anyway I'm glad that you managed to get your Note 4 fixed.
i dont find it weird. It wont turn on right. but 'O2' wont repair if anyone modify's their phone. So they want to turn it on to see if it has been modified & unofficial but they cant even do that yet. The logical thing for them is to try to get it to boot up, which they did by changing a battery or fixing inside. (which solved the OP's problem). O2 then see's that Knox counters been tripped & they dont do anything further & send it back to the owner. Happy & lucky he is
Hi. Hope someone could kindly help me!
My Note 3 is not turning off the lock screen. Its always on!!. If I press the power button the lock screen comes on, after few seconds it quickly flickers (like its trying to close) but turns on again. Its ongoing loop. I have resetted it dozen of times, factory reset now as well but issue remains. I just cant turn the screen off!
It also doesnt want to charge all the time. Is this a USB port issue? I hate to think I need to send it to EE for repairs as its over 1,5 years old and will take at least 2 weeks I think... (cost?)....
Jaheni said:
Hi. Hope someone could kindly help me!
My Note 3 is not turning off the lock screen. Its always on!!. If I press the power button the lock screen comes on, after few seconds it quickly flickers (like its trying to close) but turns on again. Its ongoing loop. I have resetted it dozen of times, factory reset now as well but issue remains. I just cant turn the screen off!
It also doesnt want to charge all the time. Is this a USB port issue? I hate to think I need to send it to EE for repairs as its over 1,5 years old and will take at least 2 weeks I think... (cost?)....
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Hai,,
Samsung have 2 year warranty within Europe and I dont know outside of Europe, sorry.
But for the phone, if you know that phone havnt been water damaged there shouldn't be any problem, (ALOT) of the Note 3 is water damaged today so be careful with that...same goes if your phone is rooted, could end up paying for the repairs instead.
Phonewise: Broken PBA/powerbutton and a bad USB port..
Hi Im in UK.
However there is absolutely no water damage at all. Its been very well cared for, it looks like brand new including the screen. Thanks
Jaheni said:
Hi Im in UK.
However there is absolutely no water damage at all. Its been very well cared for, it looks like brand new including the screen. Thanks
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Best would be then to find an authorized samsung service center and either call them and explain your problem or just send the phone to them.
And make sure to have your warranty paper near hand. They might ask for it ://
tried using without a Lockscreen?
I mean selecting None instead of PIN, Password or Swipe
nijom said:
tried using without a Lockscreen?
I mean selecting None instead of PIN, Password or Swipe
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Hi. Yes tried without the lockscreen - same issue. Also with another Lockscreen,,, with no help. The screen just doesnt turn off!
Wonder if its a hardware issue - eg usb port? I tried to clean it the best I can, but doesnt help.
As said Samsung offer a limited 24 months warranty .
But root or custom roms etc will void .
The vendor EE is an alternative but under Sale Of Goods Act you will have to prove that the product should have lasted longer etc via an engineers report .
Hi all
This is what I done. I took the Note 3 to Samsungs repair centre. Shortly: they said they probably need change the usb port and screen and will be done by end of day. No calls nothing. Next day I pop in they say its not been done as there is water damage!!! They show pics of corrosion inside the phone, I believe and leave. They quoted fix it outside warranty to £180.
I go to ebay and bought a new usb port for less than fiver. Changed it today, was 15min job. The phone charges ok I think now, but the screen still not turning off!!! Im gutted.
Interestingly I didnt see any sign of that corrosion when replacing the usb... hmmm... cheeky Samsung repair guys? The phone never seen water, believe me.
Any ideas whats next... I cant afford a new phone or buy new screen.
Thanks
Water damage is part of the repair check list and immediately voids warranty .
Not much you can do if you cannot buy a screen .
Plus water damage may be internal damage and not the screen at all .
I do agree with what you say of course. However I never dropped the phone in water. I did buy the explanation of shower mist or something if the phone was nearby, they showed me pics they took inside of the phone: however when open it up this morning I didnt see any of the corrosion. Have I been tricked or am I blind... :/
Verizon Galaxy S5 which I've had almost a year.
Sometimes when I turn on the screen, the screen flashes and then goes black. The buttons stay lit and I can enter the unlock pattern but not see anything.
Does anyone know if this could be a loose cable or ribbon inside the phone that needs to be tightened or might it be the screen itself? The weird thing is that when the screen does light up, it works perfectly.
If I knew which ribbon could be loose, I'd take the phone apart and tighten it. I'd hate to pay a fix-it shop for something I can do myself.
Mike
Warranty Replace
I spoke to a friend who used to work for Verizon and she reminded me that since the phone is less than a year old, I can go into the store and get it replaced under manufacturer's warranty. Yay me.
I will back up the phone's apps and data with titanium backup. Is there a different program that does not require root? I'm asking because I have rooted KitKat on the phone and might want to try going to Lollypop, but am not sure if there's root for that. I guess it's time to dive in, get my hands wet and see just how far one can get with rooting. Also, I will have to return the phone to unrooted status before going in. Such a pain.
Got replacement
I got a warranty replacement and have rooted android Lollypop on it. So happy.
I oden'd back to stock NCG and took all the OTA updates, did a factory reset and added a few apps.
It took the VZW employee less than 5 minutes to determine the phone was defective and in need of a replacement under warranty. The cool thing is that I didn't have to do any factory resets or anything else. The employee tried the test app on the phone and since the flicker is not something that can be tested for, sent me a new phone.