Help Needed With Bootloop!! Xtrons PR7846B - Android Head-Units

Hi all,
I purchased a PR7846B Xtrons 8.1 head unit for my BMW 3 Series back in February. All was working fine until I tried to change the boot logo to have the BMW logo instead of xtrons. It now gets stuck in the boot loop and I’ve been struggling to find help. I got given an update file from the manufacturer and tried to install it through their guidance however even though it says it successfully updated, it immediately goes back to the bootloop.
Please help me fix this, I’m no tech expert and don’t know what I’m doing with this. All articles and help are showing phones and as you’re aware, there’s no volume button on this so you can’t replicate the steps exactly.
I’ve got videos and pictures of what the update process looked like when I tried it, appreciate the help in advance!

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My head unit is stuck in bootloop. It's an xtrons Android 10 PX6 unit MTCE_GS_V3.67_3 (Nov 7 2020).
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I have a similar issue with Ownice C800 PX6 rockchip 3399, i changed an option on the setting to have it default to off instead of On, after it rebooted nothing shows up on the screen. i can access the recovery menu and did a factory rest and nothing happens, i installed
Malaysk ROM for PX6 RK3399 with Android 10 and the update was successful but still no boot at all, the recovery log shows failure to create file in memory. not sure if the setting made the memory protected and why the boot is failing.​
My apologies previous threaders I cannot fix your bootloop, but have similar problem.
Question to bluefreak, how did you get into recovery mode?? from a bootloop??
My original item is a 4gb ram 64 gb rom, px6 unit, previously I put a russian rom flashed via update to system on it, I think I paid 20 usd for it and it worked a treat until my son used the car, several years past warranty. And it has gone into bootloop.
I think the flashed rom was Malaysk?? I may be wrong.
I have a reset button, held it in for a minute still bootloop, connected another rom via usb and it will not flash, just bootloop. I have also attempted many methods from google and youtube.

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