Just been speaking to Vodafone to check my order status, as they were supposed to call when more stock was due yesterday. Been told by one of the managers that they were told late yesterday that they now have no future stock dates, as HTC were seeking to fix 'hardware issues' with the phone. She used the word recall when referring to existing Vodafone phones, and then mentioned the camera explicitly.
So for those of us with unfulfilled orders the wait continues.
And for those whose phones see the world with a pink hue, a hint of things to come? Anyone else spoken to Voda in the last 24 hrs?
I thought the pink hue was a software issue, or at last that is what HTC were reported to have said a few days back and they said they would be releasing a fix. If it is a hardware issue I wonder if the same recall is going to apply to HD2s from other networks, like O2 for example? And if those already sold are going to be swapped?
I'm not too fussed anyway as the hue on mine is barely noticeable, but I have seen photos from some where it's frankly terrible. Despite the quality of a camera on a phone being fairly low on my list of important features, if I owned one of those I would be interested in a swap.
I assume the Vodafone dont know what is really happening, I dont think HTC would lie about this huge issue.
After a week of tests on my handset that I sent to HTC repairs. HTC are returning it back to me without them doing anything apart from installing logging software that identifies the sms issue.
It has been explained to me several times that it [camera] is a software issue that can only be fixed with a patch that will be released as soon as they can, they are working on it.
I had a call from Voda yesterday (since I emailed a complaint to the UK CEO, I get regular update calls lol) to say that the stock they were expecting hadn't turned up and that the next delivery *should* be 2nd December
Edit: got another call this afternoon from the nice girl who is keeping an eye on my order to inform me that they may get some earlier than the 2nd, she's going to call me back on Monday.
I have a HD2 from Vodafone and mine is ok ok no problems with the camera. Got it last week
Only yesterday, I was told 11th December by a Vodafone rep, middle of next week by a T-Mobile rep, and possibly monday by an O2 rep.
All of these companies were meant to give me a call as soon as the hansets came in. It turns out I've missed 1 delivery by T-Mobile, 2 by O2, and 3 by Vodafone even though I ordered with them some 3 weeks ago!!!
I also thought the camera was an issue that HTC are working on. If there was to be a recall t would be for all phones, as Vodafone ones aren't branded.
Damn this is turning out to be a hard phone to get.
I had put an order i with Voda Business and voda general public. The latter said it would be with me by Sat, i called on the Friday to confirm and was told that a small batch came in but wasn't available to their department therefore wasn't available for me and they projected the next batch would be in around the 11th of Dec.
I then called back to make my feelings heard and was told that one would be with me by Monday and was already in transit. This it turns out was the phone i ordered through the business department which must have priority over regular customers.
I haven't heard anything regarding recalls etc but haven't spoken to them since Friday, so i'm really hoping it will be here on Monday. If not i won't be happy!!!!
Just to confirm the 11 december date. Vodafone UK informed me on 27/11 (which I had been previously told was the date the HD2 shipment where due into their warehouse) that this will not now be until 11/12.
However if there are hardware issues this may well drift into 2010.
I'd hazard a guess the delay is due to some of the bugs noted in this forum seen on the first shipped ROM.
As many people have said here - the average mobile consumer expects their device to just 'work' when it comes to the basics (calls, sms etc). Vodafone aren't doing their own ROM but instead taking what HTC have provided; this means bugs and all. Trouble is while the average WM user who has paid £500 from Expansys etc would come here to look to fix such bugs, the average Vodafone user would be on the phone / back to the Vodafone shop complaining that their phone is "rubbish, doesn't work, can't use it, refund please". I'd therefore guess this is why they are delaying accepting HTC shipments - until their own QA people are happy.
For the record - while I understand this view - I personally would MUCH prefer them to just send me a phone and I'll update it to later firmware when available. But that's just my personal preference! Guess such things are the price you pay when a high end tech gadget like the HD2 attempts to make it into the mainstream consumer market - you're never going to please everyone. On the one hand HTC should have probably done a bit better with their QA, on the other hand no doubt they were under pressure to release. Whichever way they could have jumped their would have been complainers!! I mean, the people on here complaining about basic bugs - would they have been happier if the phone was delayed until say March next year?! Maybe some would've been, but probably not most.
IMO HTC have to keep people on-board by providing updated ROMS / Hotfixes quickly - weeks not months.
Just my opinion..
How long do these hotfixes take to come? I mean, shouldn't some HTC programming team be able to fix all this in ONE DAY?? (*providing it is software problems of course).
I am stuck here with a faulty handset that O2 can't replace because they have no stock. I'm just wondering whether to ditch it and go with another manufacturer. Even if it was working perfectly (which I somehow doubt will happen) it's still a total nightmare typing on the virtual keyboard. I have to correct virtually every word I type and for a previously hardcore texter, I have actually come to loathe texting. It has become a chore!
sunking101 said:
How long do these hotfixes take to come? I mean, shouldn't some HTC programming team be able to fix all this in ONE DAY?? (*providing it is software problems of course).
I am stuck here with a faulty handset that O2 can't replace because they have no stock. I'm just wondering whether to ditch it and go with another manufacturer. Even if it was working perfectly (which I somehow doubt will happen) it's still a total nightmare typing on the virtual keyboard. I have to correct virtually every word I type and for a previously hardcore texter, I have actually come to loathe texting. It has become a chore!
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Sounds like the HD2 isn't for you re. txt'ing. I felt similar around 2 yrs ago (in that I hated touch screen phones for txt'ing) but have since come round. Each to their own.
Re. the hotfixes etc, sadly turning them around in a single day just isn't realistic. Maybe on a home-brew app, but it is with these sorts of timelines which lead to the mistakes in the first place. I'd say you'd be looking at a turnaround time of 2 weeks MINIMUM from bug identification to public release, most probably longer. While it certainly isn't ideal I'd be happy if they turned things round in <1 month.
I know, I know, not ideal the bugs are there in the first place, but such is life!
hmm... I can undestand what youre saying and I can agree in some of it. But if it is a hardware error with the camera, is dosen´t fit under the decription "bug" in my opinion
As to whriting on the HD2 I totally disagree, it´s so nice and i whrite very fast on it
madindehead said:
I also thought the camera was an issue that HTC are working on. If there was to be a recall t would be for all phones, as Vodafone ones aren't branded.
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Hi Madindehead - is there a way of checking my vodafone internet usage? Cant seem to find it online on my account page?! I know there is a fair usage policy of 500MB but when I checked my phone this morning the notification tab stated I had been connected to the HSDPA network for 6 hours?! am I right in thinking this is just the connection being kept alive?
Also is there any software out there that can monitor my 3G connection?
I wouldn't worry too much about the FUP to be honest, I don't know anyone who got told off for going over. Plus I think that if everybody tries to stay below it they'll never change it, on the other hand if the majority of people goes over it they might "officially" raise it.
Got mine this morning, woot. Would have had it yesterday but Royal Mail suck...
chrisnz1947 said:
Just to confirm the 11 december date. Vodafone UK informed me on 27/11 (which I had been previously told was the date the HD2 shipment where due into their warehouse) that this will not now be until 11/12.
However if there are hardware issues this may well drift into 2010.
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they had a huge batch in on Monday 30th November
Starfury said:
they had a huge batch in on Monday 30th November
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Correct, I ordered mine on-line last night and have an RM tracking number for it to be delivered tomorrow morning
I got mine from Vodafone yesterday, not branded in anyway at all.
My mate got his too from Vodafone on Monday.
Problems I have so far
1. Can't send SMS messages at all!
2. Bluetooth wont switch on
No issue with the camera so far, battery life not too bad.
Can't get any twitter or facebook updates to notify me when screen locked, but then I havent read the manual!!
Lovely phone though
fz9999 said:
Correct, I ordered mine on-line last night and have an RM tracking number for it to be delivered tomorrow morning
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You're lucky then! I've ordered through Vodafone business, and they can't access the online stock (why not?) and won't get their own stock until 14th December.
Frustrating.
Does anyone know how production cycles (either for Nexus S or in general) work? In other words, what's considered the second batch/wave of Nexus S being shipped to Best Buy? How early do kinks/issues get hammered out in the production cycle (I guess this depends on how closely Samsung is getting feedback too)? If one were to buy a Nexus S a month from its release date (say mid January 2011, for example's sake), would they be getting a different unit, presumably better, with the kinks/reported issues worked out? How long/many months would it be, give or take, before we can expect a Nexus S with early reported issues addressed?
I'm just trying to understand the relationship between production and markets a little more.
I don't think the second batch would be a better unit per say. If they made a ton right now, then Samsung can slowly manufacture new ones while waiting to hear if there were any major defects, but if they are being sold out in Best Buy stores. I can see the second batch not having any fixes if there were any that needed to be applied. Actually, they could be in production right now. Perhaps by the third or fourth wave, there would be fixes, if any.
According to this Vibrant user, he got a better gps antenna (or something) with the October manufacture ship date. I believe there was also a July and September ship dates for the Vibrant, but don't quote me on that. I know July is fact, but not sure about September.
Just my guess.
I see, thanks. Then I guess there's no real difference getting this phone from now and January.
Hello
I recently bought a N4 on swappa and started having problems with the digitizer. I'm posting a copy of the sales page comments transcript below, which includes a video of the issue and a pretty thorough explanation:
Alex G. - March 3, 2014 5 p.m. United States (US)
I've been having an issue with the digitizer over the last several days. Sometimes it will spastically input ghost touches in a line about an inch from the bottom of the screen, making the device impossible to use (though the software doesn't freeze or anything) until I hard reboot it a couple of times. Then it goes, away, but the problem seems to be happening more and more often.
Alex G. - March 3, 2014 5 p.m. United States (US)
I'm doing a full wipe and flashing back to stock to see if it helps. Hopefully, this is just a software issue.
Alex G. - March 5, 2014 4:41 p.m. United States (US)
EDIT: had to shorten the link for this video because its url happened to have a naughty word that xda blocks http://goo.gl/XFS3vo
Scott P. Seller - March 5, 2014 5:14 p.m. United States (US)
Hey alex, sorry for the late reply. Honestly, I've never seen that happen before, was it acting up like that right out the box?
Alex G. - March 5, 2014 5:22 p.m. United States (US)
It only happened a couple times the first few days then got worse and worse until it was happening all the time. When I did a factory reset it went away for a bit but it's starting to happen again. I honestly hate dealing with returns processes and the fact that t goes away wen you turn it off and back on makes me hopeful that its still a software issue so I'm going to mess around with it a bit more first
Scott P. Seller - March 5, 2014 5:30 p.m. United States (US)
have you tried flashing a new (or older) firmware? I recall reading about the nexus 7 having similar issues that were fixed by doing that
Alex G. - March 5, 2014 5:50 p.m. United States (US)
all right, I'm going to try taking it back all the way to original 4.2 firmware and give it a couple days
Alex G. - March 5, 2014 5:56 p.m. United States (US)
Found this little tidbit here, gonna try it before I have to wipe my phone again. https://productforums.google.com/forum/#!topic/nexus/vRKqxXYeodE "Nexus 5 also affected. Same thing happening to me. I turned on developer options to test out remote debugging, When i turned the options off, and restarted the phone, everything went back to normal! Seems to be a bug with 4.4.2"
Alex G. - March 5, 2014 7:51 p.m. United States (US)
I just can't get this issue to go away. I flashed it back to 4.2 stock and the issue is persisting. I noticed that the device gets pretty hot near the top; not sure if this is somehow related. I know it's not anything physical that I've done; I've treated this device like a baby since I got it. I hate to say it, but I think I'm going to have to send it back. It's really a shame, this is a gorgeous device and it's in great condition except for that issue. Unfortunately it's not the type that I can overlook because it makes the device temporarily but frequently unusable and hits the end call button on me sometimes.
Tony McAfee Staff - March 5, 2014 9:13 p.m. United States (US)
Alex, you have had the device for two weeks, I don't think it's reasonable that you're just now mentioning an issue with the touchscreen. If it were delivered with that issue, why would you not have mentioned it immediately?
I'm sorry, but I can't recommend the seller accept a return in this situation.
Alex G. - March 5, 2014 9:36 p.m. United States (US)
It happened only a few times during the first week. I disregarded those occurrences because it stopped after turning the screen off and back on. However the issue escalated fee that and became more and more noticeable. After looking it up for a few days and not finding any definite fixes besides having it serviced by LG, I reported here (this was Monday, one week and three days after a received the device). I didn't want to make a big deal about it because I generally avoid the hassle of returns like the plague but it's getting to the point where the device often becomes unusable for periods.
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After that, swappa staff and the seller have not responded.
Any ideas/help would be greatly appreciated.
Return out and get your money back. If it still persists after flashing the factory image it's a hardware issue.
Sent from my Nexus 5
Swappa isn't letting me return it. I've started a PayPal dispute.
This is going to be sooooo much funnn/sarcasm
Update summary
Effective September 30, 2016, AT&T released a software update for the LG G5 (H820). You can download the update via Firmware Over The Air (FOTA). A Wi-Fi connection is required.
Software update includes
Android device security updates
https://www.att.com/devicehowto/tut.../id/stepbystep_KM1100881?make=LG&model=LGH820
Yup. I got notification of this last night, and woke up to it confirming to be installed this morning.
Last time I ever buy an LG device
falkon114 said:
Yup. I got notification of this last night, and woke up to it confirming to be installed this morning.
Last time I ever buy an LG device
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That happened with the previous update I got. The g2 which i had before this phone was so freaking good and it's the reason I got the g5. Now that I have it I regret buying it. My next phone will probably a OnePlus or an iPhone (ew, I know).
Yeah, I came from a G3. The ROMs and support on the device were incredible, and I expected the same on the G5, just with better hardware. Shame. I will probably just buy a used G3 and stick with it. Mine had no problems other than that I cracked the screen and the replacement had some quirks I couldn't deal with.
In hindsight, my Moto G Stylus wasn't worth buying, primarily because Moto (Lenovo's) implementaiton of Android is just deeply flawed, to put it nicely. It seems like the device is underpowered, although I have older devices running Android fine with much slower processors. They appear to have something built into the software that turns down my volume when I'm listening to a podcast over a speaker. I've tried every way possible to stop this, but it continues to do it on this device and no other device I own.
The #1 downside is Moto (Lenovo) provides updates for such a short period of time. The device was announced in February 2020 and the security updates stopped in April 2022. That's a ridiculously short support period for a $299 device. Samsung's similarly priced A-models now provide security updates for 5 years. I will probably go with them in the future instead. The lack of available ROMs in July 2022 for the Moto G Stylus is an example of how you should not rely on the goodwill of volunteer developers to keep your phone running in place of a vendor not willing to give you at least 3 or 4 years of updates. Android ROMs are not in the same position as Linux, which supports every PC made in the last 15 years.
I will never buy another Moto again. It's a shame Lenovo has done this to the brand. I hope someone else buys Moto soon to restore them to what they used to be.
My Moto G Stylus 2020 is the best phone I've ever owned. And I've owned at least a dozen Androids. And I only paid $132 otd new for mine with that wild Amazon/Tracfone promo a couple years ago. Motorola gave me so much control over the software I felt no need to Root it. All I needed was NetGuard from Github.
You can't even install LineageOS on the 2020 Moto G Stylus. It's not one of the supported models. I don't see any other ROMs either for it. It's basically a paperweight now that the 2 years of security updates are up. Hard pass on anything from Moto in the future.
My Google Pixel XL made by HTC in 2016 is a much better phone. I paid $70 for it a few years ago and get LineageOS Android updates every month. That's what I "upgraded" to from the Moto, since I'm not one to gamble security away. Once the security updates get cut off, I stop using it.
I use BitDefender. More than I need.