Ok/Hey Google Not Working At All - Samsung Galaxy S10+ Questions & Answers

Google voice activation never works even though I have not changed anything. I have uninstalled a lot of bloatware the i go to assistant settings then phone and voice match is turned off. Maybe I uninstalled something needed?

Make sure it's set to use battery and background data. Set to Don't optimise battery. Reboot,retrain voice if needed. Should work, that's how I fixed mine.

Darkat70 said:
Make sure it's set to use battery and background data. Set to Don't optimise battery. Reboot,retrain voice if needed. Should work, that's how I fixed mine.
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That worked thank you.

Related

Unresponsive Ok Google

With all of the settings correctly configured and several Google voice training programmings later, I am only getting about a 25% detection rate when saying "Ok Google" - especially when the phone is off or on the lock screen.
Anybody else have this issue?
For me OK, Google and the S Voice stopped working after an hour and never worked since then.
Magnesus said:
For me OK, Google and the S Voice stopped working after an hour and never worked since then.
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Wow, really?
I'm very curious to see how others are fairing with this
Well, what is funny is that S Voice woke my phone a few times while I was playing games on my computer and once when I was watching a movie. I turned it off, something must be wrong with my voice pattern or something. :laugh: I never intended to use it anyway - was just playing with it - so it's not a huge loss for me. I think I might have blocked too many apps or I need to reboot or something because my fingerprint sensor also does strange things.
I just discovered Nova Launcher is causing this problem. When using TouchWiz home it works perfectly.
Anybody know how to get in contact with Nova Launcher?
Dissable svoice then go into google search app info and clear info. Now when you go into google now voice settings you can set it up with google recognition. It won't work when the screen off buy at least it works the rest of the time.
beno0055 said:
Dissable svoice then go into google search app info and clear info. Now when you go into google now voice settings you can set it up with google recognition. It won't work when the screen off buy at least it works the rest of the time.
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I already have S Voice disabled, but I'm a little confused about what this would solve?
using hot boots causes this problem too. I had some problems with nova launcher but now it works just fine.
try to reboot and check you google now settings+ you can turn it on or off in nova's settings

Google Voice difficulty understanding me

Ever since I got my S7 Edge replacement from the Note 7, Google Voice is being troublesome. I can't get it to recognize my voice correctly, well sometimes. For example if I ask it to list "nearest restaurants near me" it will search for "Near Me" like if it didn't understand my first two words. Or other times It says "if you said something, I didn't understand you". I tried uninstalling and\or cleaning cache from Google apps, but doesn't fix the problem. Can this be a software problem or the phone Mic being defective?
dja2k said:
Ever since I got my S7 Edge replacement from the Note 7, Google Voice is being troublesome. I can't get it to recognize my voice correctly, well sometimes. For example if I ask it to list "nearest restaurants near me" it will search for "Near Me" like if it didn't understand my first two words. Or other times It says "if you said something, I didn't understand you". I tried uninstalling and\or cleaning cache from Google apps, but doesn't fix the problem. Can this be a software problem or the phone Mic being defective?
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Are you saying "Ok google, nearest restaurants near me" or "Ok google..." *Wait for prompt* "nearest restaurants near me"?
I don't know if the wait would help, I know that I wait until I hear it make the noise before I continue to say anything. Give that a shot and see if it helps.
You can test out your microphone but I don't see a need to if you use the phone to talk to others and they don't have any problem hearing you.
What launcher are you using? I use Google now myself and I don't need the pause but am just used to waiting in case it didn't hear me when I say the command.
Also try going into Settings -> Applications -> Default Applications -> Phone Assistance App and see if you have Google App as the chosen app. Not sure if that would help but it's worth a shot.
I am definitely waiting until it gives the tone and then speak right after. I just noticed that the delay is on the Google app and not when using voice typing on the Samsung keyboard which brings up Google Voices well.
Simialar Issue
dja2k said:
I am definitely waiting until it gives the tone and then speak right after. I just noticed that the delay is on the Google app and not when using voice typing on the Samsung keyboard which brings up Google Voices well.
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I am having a similar Issue on my S7 Edge. The "Ok Google" prompt works just fine but then the mic cannot hear me at all. If I am on a Bluetooth device it works just fine and all other voice apps including the Google Assistant in Allo work fine. I have done a factory reset, I have disabled S-Voice and all other apps that use voice work just fine. I am at a loss at this point.
rbdavis76 said:
I am having a similar Issue on my S7 Edge. The "Ok Google" prompt works just fine but then the mic cannot hear me at all. If I am on a Bluetooth device it works just fine and all other voice apps including the Google Assistant in Allo work fine. I have done a factory reset, I have disabled S-Voice and all other apps that use voice work just fine. I am at a loss at this point.
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Make sure the Google App has permission to access your microphone. I would assume it does if the hotword detection works but still worth a shot.
I found a workaround that seems to work better on detection....
Have the phone at a distance and the top mic underneath your mouth level. Seems to give me less false positives this way, I have no idea why. Hope this helps.
What I did was uninstall the update for voice recognition and re download it. Helped immediately.
csstamatin said:
What I did was uninstall the update for voice recognition and re download it. Helped immediately.
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can you explain how to do that. im having the same problem for a while now and it really irritating
ajkron said:
can you explain how to do that. im having the same problem for a while now and it really irritating
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Sure, go into setting, then language and input. From there click on google voice typing then click offline recognition and u should be able to uninstall then reinstall the software for it. Hope that helps.

Google Assistant?

Has anyone managed to get Assistant to work? I'm in the UK. I read on one of the OnePlus community forums that you need to change device language to English (USA), which I've done. Still no Assisstant. Anyone managed to get it to work/have any ideas?
It is only google now, not google assistant
I needed to clear all data after changing language to English (USA). But I've got it working now.
Here's YouTube video showing steps to setup Google Assistant on OP5. https://youtu.be/-bE8ORPID3U
Sent from my Pixel XL using XDA-Developers Legacy app
Ok Google
saccentekennedy said:
I needed to clear all data after changing language to English (USA). But I've got it working now.
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After you got it working, did you have any issues in retraining your voice. I have a problem where it appears to be listening for me to say Ok Google 3 times but never recognises anything.?
dudiemaroodi said:
After you got it working, did you have any issues in retraining your voice. I have a problem where it appears to be listening for me to say Ok Google 3 times but never recognises anything.?
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No... Haven't had a problem if I'm honest
saccentekennedy said:
No... Haven't had a problem if I'm honest
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Thanks for replying. Must be in if the unlucky ones. :laugh:
i changed to English US, got google assistant started up, then changed the language back to English UK.
google does have issues properly understanding you with the wrong accent from my experience.
I am pretty sure I have google assistant
saccentekennedy said:
Has anyone managed to get Assistant to work? I'm in the UK. I read on one of the OnePlus community forums that you need to change device language to English (USA), which I've done. Still no Assisstant. Anyone managed to get it to work/have any ideas?
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Doesn't work for me either. I have set the language to English USA. Tried to clear Google app cache and data to no avail.
swami.2580 said:
Doesn't work for me either. I have set the language to English USA. Tried to clear Google app cache and data to no avail.
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I got Google Assistant working by following the instructions from the YouTube video in this thread's post #4. All was fine for a while and then GA no longer worked sometime after I applied one of the OTA's. I can't say that was the cause but the timing was coincidental. GA seemed to react but not fully engage. I tried a lot of things including re-training the "OK Google" but nothing worked.
Finally I followed the part of post #4's cache clearing of Google and Google services apps cache (remember there is more than one cache) and then went through the Google Assistant set up as if it had never been working. That fixed my issues and has been working ever since. I'll see if the same problems arise after the next OTA. So I'd trying clearing the cache of those two apps EXACTLY as shown in the video.
Edit: I've applied OTA for v4.5.5 and have not had any Google Assistant issue
swami.2580 said:
Doesn't work for me either. I have set the language to English USA. Tried to clear Google app cache and data to no avail.
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You have to clear the data cache for play services as well.
For those that got Google Assistant working are you having any issues such as those described below?
Trusted voice which enables Google Assistant from the lock screen does not work despite the proper settings in place
Creating a Google Assistant shortcut not works
IFTTT doesn't seem to work as advertised (I'm still working on this one)
I've had no end of small issues trying to customize Google Assistant but the main built in functions (e.g. weather, search, Spotify commands, open app) work perfectly.
Just curious about other people's experience. It leaves me feeling Google Assistant is just a beta program/work-in-progress on a phone or a tease to get you to buy a Google Home despite always having a much more capable device in the palm of your hand (your phone). I don't want an ugly Google Home "air freshener" when I already have an Android SD835/8GB phone.
When you say Google Assistant... Do you mean ok Google from screen off?
loudog3114 said:
When you say Google Assistant... Do you mean ok Google from screen off?
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Google Assistant works with the screen off as long as the OP5 is NOT locked. Working while locked is supposed to work only when Trusted Voice is turned on. Unfortunately I have turned on trusted voice but Google Assistant will not initiate (work) when the OP5 is locked.
OK Google has a different interactive screen than Google Assistant. The OP5 OOS comes with OK Google but you need to manually activate Google Assistant before experiencing its advanced AI features. You would also see new Google Assistant specific settings at the top of the Google app->Settings->Google Assistant->(Settings, What can you do?).
One of the early posts in this thread has the link to manually activate Google Assistant.
Yeah, I have Google Assistant but I am pretty let down by the fact it doesn't work with the screen off and locked. I have heard it's a license that has to be paid to googs
Mine worked with no fuss. What doesn't work is the trusted voice and waking the phone up when the screen is off. That one I can't figure out
loudog3114 said:
Yeah, I have Google Assistant but I am pretty let down by the fact it doesn't work with the screen off and locked. I have heard it's a license that has to be paid to googs
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goingonstrong2 said:
Mine worked with no fuss. What doesn't work is the trusted voice and waking the phone up when the screen is off. That one I can't figure out
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I've found a hacky workaround for this issue by using a combination of apps. First off I only use this method when I'm connected to the charger which is no different than the Trusted Voice limitations. Second my lock screen is only enabled when I'm not on a charger.
Use the Caffeine app to block the automatic lock screen. Check settings "Autoactive on USB", "Autoactive on USB type/AC charger", "Enable caffeine at boot".
Buy and install the app Screen Off (No Lock). I couldn't find a free app that turned off the screen but did not also lock it.
Then use the Google Assistant command "OK Google open screen off" to invoke turning the screen off but still having Google Assistant listening for my next command. I also use Tasker and it's Voice Assist plugin connection to Google Assistant so added the "start Screen off" as the last task in my Voice Assist profiles.
---------- Post added at 02:26 PM ---------- Previous post was at 01:51 PM ----------
goingonstrong2 said:
Mine worked with no fuss. What doesn't work is the trusted voice and waking the phone up when the screen is off. That one I can't figure out
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For the most part Google Assistant works for me but important features either lack reliability or don't work at all.
Google Assistant macros don't work at all despite built in GA commands working (e.g. play on Spotify)
I can't seem to make a IFTTT connection work
The connection between GA and Tasker's VoiceAssist is unreliable. Too often GA intercepts a regular Tasker Event phrase and displays a google search screen but the Tasker event for the phrase does not trigger. This despite the Tasker VoiceAssist toast displaying the correct event phrase. I'll try it a second time and this time it'll work despite GA recognizing the exact same phrase (not a variation).
I've been able to create some cool home theater (Harmony Hub) automation profiles but the unreliability has me wondering if I'm wasting my time. I really like the whole Google Assistant and the Tasker extension but am not prepared to continue developing things unless I can increase the overall stability.
It may just be my OP5 which is running OOS 4.5.5, rooted with SuperSU with Viper4Android installed. Other than that I've not altered the stock OOS experience. I've not even removed any bloat ware.
Does anyone have the Google Assistant macros and/or IFTTT working on their OnePlus 5?
I've previously posted that Google Assistant's macros didn't work for me but I received an update to the Google app v7.7.14.21.arm64 (Beta) and Google Assistant's macros are suddenly working. Even macros I'd previous entered but had never worked. I also added new ones and they also worked.
What stopped working was Tasker receiving the OK Google spoken commands, (no VoiceAssist toasts). I need to explore further as the newly functioning macros may be a far better way to integrate with Tasker. I'll likely retry the recommended Google Assistant/IFTTT/Tasker integration which also didn't work prior to this latest update.
It's working perfectly
Just did as it was said on the video. Everything works perfectly, including the "OK Google" detection while the screen is off. No problems whatsoever.
To Note: Even i changed the language back to English(UK) after all was setup, and works like a charm. :good:

Safe to turn off "background activity" (Oreo feature)

I noticed OREO has introduced a new setting in the apps > battery section for apps coded for android prior to android 8
Much to my surprise google play services has a toggle which is an indicator they are targeting API for android 7 still.
Is it safe to turn off "background activity" for google play services?
I've turned it off and it appears I still get incomming gmail messages so I'm thinking it might not actually affect anything or am I wrong?
Can you give a screenshot?
vortex-5 said:
I noticed OREO has introduced a new setting in the apps > battery section for apps coded for android prior to android 8
Much to my surprise google play services has a toggle which is an indicator they are targeting API for android 7 still.
Is it safe to turn off "background activity" for google play services?
I've turned it off and it appears I still get incomming gmail messages so I'm thinking it might not actually affect anything or am I wrong?
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You mean the option when you tap on Google Play Services in the battery stats, right? You can safely switch that to disable background activities.
Though, I don't know if this makes any noticeable difference in battery life, for me it didn't yet.
RogerF81 said:
Can you give a screenshot?
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You can find it here: https://www.bestusefultips.com/disable-app-background-activity-on-android-oreo/ (better than a screenshot)
I ran a whole day with it off and I didn't miss any notifications although battery life was not changed by a lot if anything it seemed like it made battery life worse but I can't confirm for now I guess it's safe to leave it on along with the google store.
vortex-5 said:
You can find it here: https://www.bestusefultips.com/disable-app-background-activity-on-android-oreo/ (better than a screenshot)
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Thanks, nice!

Disable Battery Optimization

So it looks like there are many people having issues with the battery optimization feature, which lets me guess oneplus is already aware of the problem. My question is if there is a way to disable the optimization completely for now until oneplus has sorted things out.
Since the last update it is so aggressive, it kills youtube's connection to my chromecast every few minutes, rendering all control features unuseable as I always have to reconnect before I can do anything. This also makes my wearOS watch unuseable as it also depends on the phone keeping the connections alive.
You can turn off Optimization for YouTube and WearOS
Settings > Apps & Notifications > Special app access
You can turn off optimization for any app, and see the advanced in the 3 dot menu. I had the same problem with my watch, turned off the watch app and helper, now works great. I also turned off messenger, no problems now.
Sent from my iPad using Tapatalk
I also would like to know if this is possible in an easy way. I don't want to disable it for 256 apps independently.
Aircraft800 said:
You can turn off Optimization for YouTube and WearOS
Settings > Apps & Notifications > Special app access
You can turn off optimization for any app, and see the advanced in the 3 dot menu. I had the same problem with my watch, turned off the watch app and helper, now works great. I also turned off messenger, no problems now.
Sent from my iPad using Tapatalk
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Thanks for the reply!
That setting was the first thing I checked and already disabled optimization for the wearOS and cast apps which work fine now. Unfortunately it won't let me disable it for the youtube app as it handles that one as a system app. As long as youtube is not allowed in the background wearOS has nothing to communicate with so I still can't control it.
That's why my next thought was if I can't disable it for system apps maybe there is a way to completely disable it until oneplus has the problem solved. I know that solution would suck but at the moment I am forced to use another phone to use youtube properly which sucks even more imo.
boelze said:
Thanks for the reply!
That setting was the first thing I checked and already disabled optimization for the wearOS and cast apps which work fine now. Unfortunately it won't let me disable it for the youtube app as it handles that one as a system app. As long as youtube is not allowed in the background wearOS has nothing to communicate with so I still can't control it.
That's why my next thought was if I can't disable it for system apps maybe there is a way to completely disable it until oneplus has the problem solved. I know that solution would suck but at the moment I am forced to use another phone to use youtube properly which sucks even more imo.
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Click to collapse
I wonder if the system mover app works on Pie and YouTube? I didn't realize YouTube was a system app since it's from the play store.
https://play.google.com/store/apps/details?id=de.j4velin.systemappmover
Aircraft800 said:
I wonder if the system mover app works on Pie and YouTube? I didn't realize YouTube was a system app since it's from the play store.
https://play.google.com/store/apps/details?id=de.j4velin.systemappmover
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I would love to try this but I am unrooted. Youtube should be on the list but it is not, I am guessing that is because it comes preinstalled, the playstore app isn't there as well for example.
I know this is an old thread, but the more I use my new phone, the more I believe this to be the issue with my Gmail app constantly putting my Exchange accounts back to 30 minute fetch. And, I cannot disable battery optimization on Gmail because it's a system app (and I do not want to root). For now, every other day, I have to tell the device that it really is OK for Gmail to remain constantly connected to my Exchange account, that I actually prefer it to be. I've made it to 54 hours with my normal use (OVER 7 HRS S.O.T), not trying to stretch it at all, no battery saving features on whatsoever. So it's safe to say I can afford for Gmail to stay connected with Exchange. The optimization is a bit too aggressive for not allowing system apps to be excluded.
I've also had issues with Google Assistant not reminding me about reminders that are clearly in the list of her reminders, and I think this to be the culprit as well, and again, can't disable it because it's not on the list.
cannothas said:
I know this is an old thread, but the more I use my new phone, the more I believe this to be the issue with my Gmail app constantly putting my Exchange accounts back to 30 minute fetch. And, I cannot disable battery optimization on Gmail because it's a system app (and I do not want to root). For now, every other day, I have to tell the device that it really is OK for Gmail to remain constantly connected to my Exchange account, that I actually prefer it to be. I've made it to 54 hours with my normal use (OVER 7 HRS S.O.T), not trying to stretch it at all, no battery saving features on whatsoever. So it's safe to say I can afford for Gmail to stay connected with Exchange. The optimization is a bit too aggressive for not allowing system apps to be excluded.
I've also had issues with Google Assistant not reminding me about reminders that are clearly in the list of her reminders, and I think this to be the culprit as well, and again, can't disable it because it's not on the list.
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Having exactly same problems with gmail and chrome (html5 push notifications). I am rooted. So I am considering to mark those apps as non system apps, but still not sure if this won't brake future updates or something.

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