I figured by now Verizon had more experience with the op6t on their Network, wrong! After 9 calls into tech support and 4 trips to the store we managed to get data, and calls working but messages are a different story. I can send messages and MMS but cannot receive either. Does any one experience something similar and got it to work?
FYI my op6t was purchased from T-Mobile but it's fully unlocked and converted. Running beta 16
I suspect their... Ahem... Malwares are required. Verizon use certain apps like omadm.apk for instance. They wants 100% control of the network services. I am confused now that the same thing also have happened to certain Nexus 6 Shamu users a few years back, and I thought they would have fixed it by now.
Verizon isn't as top on the network game as they'd led you to believe, and both non-Verizon Nexus 6 and T-Mobile OnePlus 6T have proven that to be their Achilles heel.
Did you also check Verizon APN? There are a few and it's definitely headache-inducing. Verify that with the official Verizon APN lists you can find by googling around. I can link the APN if you want.
Sent from my OnePlus 6T using Tapatalk
Dr. Mario said:
I suspect their... Ahem... Malwares are required. Verizon use certain apps like omadm.apk for instance. They wants 100% control of the network services. I am confused now that the same thing also have happened to certain Nexus 6 Shamu users a few years back, and I thought they would have fixed it by now.
Verizon isn't as top on the network game as they'd led you to believe, and both non-Verizon Nexus 6 and T-Mobile OnePlus 6T have proven that to be their Achilles heel.
Did you also check Verizon APN? There are a few and it's definitely headache-inducing. Verify that with the official Verizon APN lists you can find by googling around. I can link the APN if you want.
Click to expand...
Click to collapse
Totally forgot about the apn ? will definitely do, thanks!
Dr8ven said:
Totally forgot about the apn ? will definitely do, thanks!
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Click to collapse
you need cdma-less provisioning in order to get sms/mms retrieve. they should be able to do that for you on chat.
Right... That's why.
Sent from my OnePlus 6T using Tapatalk
aer0zer0 said:
you need cdma-less provisioning in order to get sms/mms retrieve. they should be able to do that for you on chat.
Click to expand...
Click to collapse
The cdma-less feature was already added to my account. I ended up calling tech support once more since I could not edit my apn (greyed out) ? they had me go to the store and activate my sim on a dummy phone to get all the features and then pop it onto this phone... That didn't work ? . I did try using Verizon messages and ran into the same issue..
Dr8ven said:
The cdma-less feature was already added to my account. I ended up calling tech support once more since I could not edit my apn (greyed out) ? they had me go to the store and activate my sim on a dummy phone to get all the features and then pop it onto this phone... That didn't work ? . I did try using Verizon messages and ran into the same issue..
Click to expand...
Click to collapse
You don't need any Verizon apps or configure apn. You need to talk to level 2 tech support. They need to classify line as cdma less (LTE only) . When I finally got ahold of a level two tech, he had fixed right away. Just a heads up, since there's no cdma, texting and, obviously, calls are unreliable and downright terrible in poor signal areas. I'm seriously considering moving on to something else just for this reason.
Handy article:
https://www.androidauthority.com/verizon-oneplus-6t-how-to-922365/
I think the key is the network and billing accounts have to be synced....
ffejy462 said:
You don't need any Verizon apps or configure apn. You need to talk to level 2 tech support. They need to classify line as cdma less (LTE only) . When I finally got ahold of a level two tech, he had fixed right away. Just a heads up, since there's no cdma, texting and, obviously, calls are unreliable and downright terrible in poor signal areas. I'm seriously considering moving on to something else just for this reason.
Handy article:
https://www.androidauthority.com/verizon-oneplus-6t-how-to-922365/
I think the key is the network and billing accounts have to be synced....
Click to expand...
Click to collapse
Maybe it's just me but man they have no clue at Verizon ... I like how I told them I called before and I need to get back to level 2 tech support and his response was let me see if I can help you before I transfer you any further? once I got past that guy and talk to level 2 tech support I told them about network and billing accounts need to be synced and all they wanna do is basically ignore me and go through their protocol of trying to help me. I will keep trying though, thanks!
Dr8ven said:
Maybe it's just me but man they have no clue at Verizon ... I like how I told them I called before and I need to get back to level 2 tech support and his response was let me see if I can help you before I transfer you any further? once I got past that guy and talk to level 2 tech support I told them about network and billing accounts need to be synced and all they wanna do is basically ignore me and go through their protocol of trying to help me. I will keep trying though, thanks!
Click to expand...
Click to collapse
Yeah. My experience was the same. Remain patient and make them fix it properly. Don't bother with the store unless you like wasting time. I used the chat function on their website and sent them that link. Total bs time was around a half hour.
Forget the store, CSRs are basically clueless about literally everything. I'd try Verizon's Tweet account, Facebook account and finally their live chat function on their website. You will have even better shot at it over there.
(My opinion is that some carriers may have intentionally made their representative agents ignorant - I wouldn't say dumb - or shoot in the dark, just so they can "provide the best customer experience" which usually means they can stab your back and presumably their employees without you guys knowing what's coming. Refusing to help is not going to help Verizon and AT&T in the long run. Oh yeah, and I am rather unhappy about how Verizon handle customers' rights, like permanently locking the phone down which is technically illegal.)
Sent from my OnePlus 6T using Tapatalk
Related
Not sure where else to ask but I was wondering if I could get a good answer on this. To the best of my knowledge, all CDMA hardware in the US is the same. Verizon and Sprint phones to date cannot be used outside of their native carrier. I was told that the software is the limitation. Since Android is now the common denominator, it is feasible to think that we will be able to activate verizon phones on sprint and vice versa. Im moving from ATT to Sprint but see some nice Verizon phones on the near horizon. Thanks.
you can switch from sprint to verizon just like you can from att to tmobile..
you'll get the voice network no problem, it's just that sometimes with the 3g/evdo they run on difference frequencies so you generally don't get their high speed internet
you also have to get the msl info to switch it over
nelson8403 said:
you can switch from sprint to verizon just like you can from att to tmobile..
you'll get the voice network no problem, it's just that sometimes with the 3g/evdo they run on difference frequencies so you generally don't get their high speed internet
you also have to get the msl info to switch it over
Click to expand...
Click to collapse
thanks for the response. in saying that, is the hardware different? all my googling shows what they are the same hardware (frequency wise) but the software is different. so would it be possible for a dev to make the neccessary changes to use a phone on either verizon/sprint?
Its possible to do but the issue is getting everything and registered to work on the other carrier. Usually voice is not an issue its other things like data, mms or sms that can have issues.
The bottom line on this is you are going against the grain of what everyone else does so you can't expect to get much help from the carrier (the big 3).
If Verizon lets you. You would have to ask them to add your phone to their service. Any reason why you would though? If you're joining Verizon just get the Eris, or wait another month for the Dragon/Passion.
Verizib Customer Techical Support Helpful
I just did the Alltel to Verizon shuffle with my PPC6800. They reprogrammed the carrier over the air. This messed up my various MSL settings and was generally a PITA. I got into Tech Support and whines (being a girl helps) and they tried getting me different numbers until it all worked fine. I also needed to add a phone line while Alltel since I am waiting for a new phone. I bought one at Mal*Wart for Alltel. They tried again to program it OTA when the switch was made. Rinse repeat but again customer tech support (NOT the billing people) found more magic super double secret numbers and got both instruments working. If the hardware is the same they can fix it ALL through Tech Support over the air- just beg.
I work for Verizon and YES you can use another CDMA's carrier on Verizon. As far as using a VZW phone on Sprint, unless you know someone that can reprogram it, it's not gonna happen. I USE to work for Sprint and they have this "if it doesn't say Sprint, we won't allow it" policy.
Verizon has a request sheet if you want to use your CDMA phone on verizon. You have to fill it out and send it in with your phone. They say it takes a few weeks to get it back all programmed for VZW. I've never tried it but I know people have done it. They usually program phones that they already carry, like Sprint Touch Pro to Verizon Touch Pro.. all they did was flash the rom for Verizon and etc. I uploaded the form on here somewhere.
Hope this helps
yes; i switched to cricket
http://forum.xda-developers.com/showthread.php?t=580795
Do you regret getting a spark phone? I really hate the idea of losing simu voice and data. To those of you that used to multi tasking-do you miss that? Enough to want to switch back to a 2 band phone?
Sprints coverage map says I live in a perfect spark area, but they say that about 4g too and I get speeds of .55u, .65d 80p (last speed test). So I am nervous about trusting that-starting not to trust anything from Sprint. It just seems ridiculous to be the only us carrier not to support simu v/d. From what I have found voLte is not a priority. On Sprint community some reps are saying that they are "working on fixing spark to allow v/d" but is that like saying we are working to pay down the national debt (to quote another frustrated user). V/d on Wi-Fi is pointless to me- if I am at home I can use my house phone or my computer so I don't need both, but away from home is when I need simu v/d.
Not enough to switch back to my s4.
Yup I hate that u can't simultaneously talk and data on network
dvtmg704 said:
Yup I hate that u can't simultaneously talk and data on network
Click to expand...
Click to collapse
That is what I am really afraid of. I have a bed feeling I will regret it.
Ya it really sucks sprint made all new phones with sparks without even having it deployed all over the country wish these crappy sparks phone tech would have waited jnyell they could have figured out how to get volte working properly. The note4 easliy could have waited and not forced that crap sparks on us
Sent from my SM-N910P using Tapatalk
---------- Post added at 09:58 PM ---------- Previous post was at 09:58 PM ----------
sliverr7x said:
Ya it really sucks sprint made all new phones with sparks without even having it deployed all over the country wish these crappy sparks phone tech would have waited intel they could have figured out how to get volte working properly. The note4 easliy could have waited and not forced that crap sparks on us
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Sent from my SM-N910P using Tapatalk
Nope not at all. Very rarely do I find the non-simultaneous voice/data thing a problem. Besides this is a temporary thing until they get VoLTE going by 2016. Having spark and getting LTE in interior of buildings is well worth the trade-off.
Sent from my SM-N910P using Tapatalk
slickdaddy96 said:
Besides this is a temporary thing until they get VoLTE going by 2016.
Click to expand...
Click to collapse
The problem I see with that is-this is Sprint we are talking about here. More than likely they will have some backward 3rd world engineered system that gets delayed 2 years then when it gets half deployed they will realize they forgot to include an on switch or something, and end up scrapping the entire idea. I hate to plan on them doing anything when they say they will. Better off planning that it will always take them an entire contact period longer than what they expect.
I love the idea of better penetration I am just afraid of the wrong kind since we are dealing with Sprint lol.
slickdaddy96 said:
Nope not at all. Very rarely do I find the non-simultaneous voice/data thing a problem. Besides this is a temporary thing until they get VoLTE going by 2016. Having spark and getting LTE in interior of buildings is well worth the trade-off.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Do have a link verifying that information?
Sent from my SM-N910T
http://s4gru.com/index.php?/blog/1/...th-domestic-and-international-volte-carriers/
w7excursion said:
http://s4gru.com/index.php?/blog/1/...th-domestic-and-international-volte-carriers/
Click to expand...
Click to collapse
That is a really old article that has no backing from Sprint. Especially since Sprint has said it is not planning to do volte. Not to mention that according to the article we should expect it now and not in 2016. Sorry but that is just speculation. Granted even if it was an official Sprint release I would not hold my breath. I would love to see it, but I highly doubt it will happen in the next 2 years.
Where is your link proving somebody still in charge has said that? Anybody from Softbank? I don't think so. I'm sure you can get a s3 for cheap still these days lol. Then you can rid yourself of your distrust from your best frienemy sprint lol. Not that serious to me. http://telecoms.com/304831/sprint-to-take-its-time-over-volte/
w7excursion said:
http://s4gru.com/index.php?/blog/1/...th-domestic-and-international-volte-carriers/
Click to expand...
Click to collapse
Old and dated information
Sent from my SM-N910T
w7excursion said:
Where is your link proving somebody still in charge has said that? Anybody from Softbank? I don't think so. I'm sure you can get a s3 for cheap still these days lol. Then you can rid yourself of your distrust from your best frienemy sprint lol. Not that serious to me. http://telecoms.com/304831/sprint-to-take-its-time-over-volte/
Click to expand...
Click to collapse
I am not trying to be argumentative here I am just trying to have realistic expectations. You are correct Sprint has not said that it will not ever do VoLte, but they have said it is not a priority, so it is more a matter of when. According to the second article “The reason you don’t see us rushing to VoLTE is because we’ve already got a strong HD Voice programme, and we’re rolling out a VoWifi product offering too. Over time, we’ll be evolving to VoLTE, but less aggressively because we’ve got a successful technology.” I take that to mean not anytime in the near future- maybe our 3-5year plan, no where do they say 2016 either.
They hopefully have figured out that this is much more of a big deal than they initially thought. Personally I take Sprints lack of talk about VoLTE to mean they are not worried about it much. They have to be worried about it but that does not mean that they will take action any time soon. Hey maybe they are planning a surprise gift for us and will boom one day have Volte ready for us overnight- but like I said I want to be realistic. Historically speaking Sprint has been the king of technical blunders.
It is not that I dis like Sprint or that I distrust them. I think that they are trying but they are such a organizational mess and never seem to actually have thought out their plans before they implement them. I have been with Sprint long enough to know that whatever the project or upgrade- it will inevitably take longer than they announce- without fail. I know enough to not plan my future on what Sprint says is coming- that will only lead to disappointment and anger.
Most people seem to complain about connection service or customer service. I love the voice coverage, data coverage and speeds have always been (and still are to be desired) they are much better than historically but in comparison the other networks do data much better. Customer service has never been a problem for me- phone reps are A+ in my books but then again I have always contacted employee care and not regular overseas CS. My CS experience w VZW was horrendous in comparison to Sprint. In store it is hit and miss- but since I rarely ever go to a store that is not an issue for me. They do need to work on consistency.
I already have a dual band s4 so I can do SVD, but I am trying to figure out if the idea of potentially "faster" data is worth losing SVD. Most phone calls end up with some SVD right now, so what I am going to try to do is resist doing it and see how pisd I get.
My biggest worry is GPS and SVD as well as streaming and calls. I know back in the day that I would stream hockey games and sometimes I would end that and have VMs piled up, other times using a hotspot my dad would get upset because he would get kicked off his connection when the phone rang. I never figured out why sometimes a call would interrupt the data connection and others it would not. It always seemed that if it was a nonstop stream - that the voice call would not interrupt the data call.
Heres the thing....when I first got the note 4 I was upset because I felt mislead due to the fact that nobody informed me of the no V/D situation but I can say that VOLTE is coming I work on cell towers building the infrastructure for sprint AT&T and Tmobile when I had my S2 I never really had true 4g. But then I got my s4 and it was worth the wait....be patient young grass hopper good things come to those who wait....and remember the sprint customer service will tell you.... if you really need voice and data at the same time just use wifi....I mean vome on its 2015 doesnt everyone have wifi enabled cars? Lmfao
speedee12 said:
I am not trying to be argumentative here I am just trying to have realistic expectations. You are correct Sprint has not said that it will not ever do VoLte, but they have said it is not a priority, so it is more a matter of when. According to the second article “The reason you don’t see us rushing to VoLTE is because we’ve already got a strong HD Voice programme, and we’re rolling out a VoWifi product offering too. Over time, we’ll be evolving to VoLTE, but less aggressively because we’ve got a successful technology.” I take that to mean not anytime in the near future- maybe our 3-5year plan, no where do they say 2016 either.
They hopefully have figured out that this is much more of a big deal than they initially thought. Personally I take Sprints lack of talk about VoLTE to mean they are not worried about it much. They have to be worried about it but that does not mean that they will take action any time soon. Hey maybe they are planning a surprise gift for us and will boom one day have Volte ready for us overnight- but like I said I want to be realistic. Historically speaking Sprint has been the king of technical blunders.
It is not that I dis like Sprint or that I distrust them. I think that they are trying but they are such a organizational mess and never seem to actually have thought out their plans before they implement them. I have been with Sprint long enough to know that whatever the project or upgrade- it will inevitably take longer than they announce- without fail. I know enough to not plan my future on what Sprint says is coming- that will only lead to disappointment and anger.
Most people seem to complain about connection service or customer service. I love the voice coverage, data coverage and speeds have always been (and still are to be desired) they are much better than historically but in comparison the other networks do data much better. Customer service has never been a problem for me- phone reps are A+ in my books but then again I have always contacted employee care and not regular overseas CS. My CS experience w VZW was horrendous in comparison to Sprint. In store it is hit and miss- but since I rarely ever go to a store that is not an issue for me. They do need to work on consistency.
I already have a dual band s4 so I can do SVD, but I am trying to figure out if the idea of potentially "faster" data is worth losing SVD. Most phone calls end up with some SVD right now, so what I am going to try to do is resist doing it and see how pisd I get.
My biggest worry is GPS and SVD as well as streaming and calls. I know back in the day that I would stream hockey games and sometimes I would end that and have VMs piled up, other times using a hotspot my dad would get upset because he would get kicked off his connection when the phone rang. I never figured out why sometimes a call would interrupt the data connection and others it would not. It always seemed that if it was a nonstop stream - that the voice call would not interrupt the data call.
Click to expand...
Click to collapse
I can tell you being I build sprints infrastructure that they are keeping it hush hush but we are building the 65 mhz. System right now and when we get that done they will roll out an update and flip the switch on VOLTE. Its classic sprint to not give any ETA. Hold tight VOLTE is on its way.....I six more months tops
Sherbon26 said:
I can tell you being I build sprints infrastructure that they are keeping it hush hush but we are building the 65 mhz. System right now and when we get that done they will roll out an update and flip the switch on VOLTE. Its classic sprint to not give any ETA. Hold tight VOLTE is on its way.....I six more months tops
Click to expand...
Click to collapse
Will it require new phones?
Sent from my SM-N910T
No we will have Volte on the note 4 we have now
Sherbon26 said:
No we will have Volte on the note 4 we have now
Click to expand...
Click to collapse
Anyway to verify what your saying?
Glad to hear we might eventually have VoLTE. Even though at home and work I have WiFi and it's rare for me to be browsing the Web while on a call anyways. And just an FYI anyone experiencing alow data look up the classic tutorial about zeroing out sprints proxys. Using ##3283# the ones you zero out are under Multimedia and DSS. You need your MSL which you can get from Sprint. They tried to screw me around but the first rep I had was a moron and said that I was trying to SIM unlock my phone when really I wasn't and even I was that isn't the code I need. Just tell them you're having data issues and you want to reset your profile using ##786#(I think that's the one) and it's asking for your MSL and if the rep isn't a complete idiot they'll just give it to you. Zero out proxys, reboot, profit. Another FYI if you update PRL or profile after this mod it will put them back so you'll have to repeat. My speeds went up about 20%~ after on my note 4.
ubigred said:
Anyway to verify what your saying?
Click to expand...
Click to collapse
We have multiple bands and I believe our Note 4 has the one needed for VoLTE I just don't think it's used just yet. I could be wrong though I'm just taking a shot in the dark going off the fact that this phone supports sprint spark.
Invisibility said:
Glad to hear we might eventually have VoLTE. Even though at home and work I have WiFi and it's rare for me to be browsing the Web while on a call anyways. And just an FYI anyone experiencing alow data look up the classic tutorial about zeroing out sprints proxys. Using ##3283# the ones you zero out are under Multimedia and DSS. You need your MSL which you can get from Sprint. They tried to screw me around but the first rep I had was a moron and said that I was trying to SIM unlock my phone when really I wasn't and even I was that isn't the code I need. Just tell them you're having data issues and you want to reset your profile using ##786#(I think that's the one) and it's asking for your MSL and if the rep isn't a complete idiot they'll just give it to you. Zero out proxys, reboot, profit. Another FYI if you update PRL or profile after this mod it will put them back so you'll have to repeat. My speeds went up about 20%~ after on my note 4.
We have multiple bands and I believe our Note 4 has the one needed for VoLTE I just don't think it's used just yet. I could be wrong though I'm just taking a shot in the dark going off the fact that this phone supports sprint spark.
Click to expand...
Click to collapse
Wrong.
It has nothing to do with bands.
I have looked thru thread after thread for days and cannot seem to enable WiFi calling on my OnePlus 5 on the AT&T network, Does anyone have a clue?
I switched from AT&T to T-Mobile when I got my OnePlus, so I can't say for sure, but I believe AT&T limits WiFi-Calling to certain devices, and even then, only the AT&T variants of those. (Mostly newer and from big name brands e.g. Apple, Samsung, HTC, LG). Since to my knowledge even an unlocked Galaxy s8 won't have WiFi calling on AT&T, it is unlikely that any OnePlus device will ever have that ability.
reffu said:
I switched from AT&T to T-Mobile when I got my OnePlus, so I can't say for sure, but I believe AT&T limits WiFi-Calling to certain devices, and even then, only the AT&T variants of those. (Mostly newer and from big name brands e.g. Apple, Samsung, HTC, LG). Since to my knowledge even an unlocked Galaxy s8 won't have WiFi calling on AT&T, it is unlikely that any OnePlus device will ever have that ability.
Click to expand...
Click to collapse
Yes, I remember reading you can NOT do Wi-Fi calling on att with bring your own device.
Sent from my OnePlus 5 using XDA Labs
MrWilsonxD said:
Yes, I remember reading you can NOT do Wi-Fi calling on att with bring your own device.
Click to expand...
Click to collapse
Le Pro3 is the only device that is BYOD and works on AT&T I believe.
Just another reason TMobile is the real deal
Eric214 said:
Just another reason TMobile is the real deal
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Click to collapse
Yeah, or any of their mvno's!
I was with family today in Anaheim, a highly populated, very modern city I mean Disneyland is there.
My dad has AT&T, I have mint sim (a t mobile mvno) I had near 70-80db signal, he was bouncing between 120 and up.. Had no signal whatsoever for extended periods of time. And with their low band frequency purchase, it's only getting better. It's anecdotal evidence, but still..
While I don't think t mobile offers the best network, I strongly feel they are going to get there in a couple years should they keep this up..
Sent from my OnePlus 5 using XDA Labs
I'm wondering about WiFi texting can the oneplus 5 do it? Also I noticed when in connected to WiFi I can't send any texts.
Att does not allow the 1+5, albeight the technology is there, to do VoWifi or VoLte. They reserve those features for devices solely purchased from Att, ie Only branded devices. If the Le eco does work it out of the box, that's awesome. Don't tell Att that, lol. I got into a huge argument with Att NatCs and filed troubleshooting tickets only to be told, sorry, since it wasn't purchased directly, no work. I have since made the move to TMobile. Im in NJ as a reference. And to be honest, I find the voice quality vastly better to what I had with Att, with hd voice too. I've hit some spots with little to no coverage, usually at a friend's house but my VoWifi kicks in and I have service once again with no issues.
Sent from my ONEPLUS A5000 using Tapatalk
Many retail/unlock mobiles have "Wifi Calling" function but not any menu entry to enable , The APP can check the hidden function and enable it if can use.
https://play.google.com/store/apps/details?id=com.widget7.wifi.calling
ppgirl said:
Many retail/unlock mobiles have "Wifi Calling" function but not any menu entry to enable , The APP can check the hidden function and enable it if can use.
https://play.google.com/store/apps/details?id=com.wikimediacom.wifi.calling
Click to expand...
Click to collapse
Interesting app. But I'm not sure it works.
I install it, on my un-rooted OnePlus 5, then run it - hey! there's a convincing looking setting, for wifi - and so I activate it. But everytime I return to the app, the setting is 'off' again. Does that mean the setting doesn't 'stick' and my phone (running on AT&T) cannot actually use wifi?
Plus, it looks to me as though the app has to remain running (although there's a setting to not display the notification icon, it doesn't seem to 'stick' either).
Ultimately, I cannot seem to get my phone to actually make a wifi call. For this reason, I'm skeptical this app is able to enable wifi calling, on the AT&T network.
I just called ATT.
I want to upgrade to the 5 and i need it to call over wifi as most of the time i'm in a rural situation with no coverage.
The ATT tech support said there would be no problem.
I hate to say it, but they lied (unless there's been a drastic change as-of-late).
Even if you can get them to provision your 5T, it'll only "stick" for a minute or so, and then revert.
AT&T is somewhat "famous" for their lack of BYOD (non-branded) WiFi call/text support. The exception is iOS devices, and a couple of "certified" Android phones; I think the HTC 10 (or maybe it was the 9) was an example, you can probably count these on one hand.
I call At&T today. No changes so far.
AT&T has an issue like this forever, as they do not wish to give that option to all. That is like a drop in profits, and drop in latency and lags. Anyways, too long to explain, but the gist is, they will have loss if they allow full coverage (at least loss on journal entries)..
vdbhb59 said:
at&t has an issue like this forever, as they do not wish to give that option to all. That is like a drop in profits, and drop in latency and lags. Anyways, too long to explain, but the gist is, they will have loss if they allow full coverage (at least loss on journal entries)..
Click to expand...
Click to collapse
BOO... At&t... BOO!
Don't get me wrong, I love this phone despite the bugs. Software bugs.
However I've a serious issue regarding the 3G/LTE module. 3G/LTE performances are not consistent at all.
Sometimes it goes well (chatting, sending pictures, even testing the speed with a speed test) but other times the connection "hangs" and I'm not able to do anything for seconds or minutes (download pictures from whatsapp, sending text with telegram or open web pages). After that time, the connection seems to work again. When this Is happening, phone is at full signal.
Please note that I never had these issues with all my previous phones (Nexux 5, Nexus 5X, OnePlus 3T) with the same SIM card and under the same conditions (places, time of the day). I've performed all the updates available (software version 4.5.4) and cleaned the cache many times using the recovery.
I'm asking your help: is there some debug feature I can activate in order to see what is happening and understand the problem? Many thanks.
What carrier do you have?
ATT had to load my phone into there system. I'm in Seattle, WA USA
After they did that LTE has been perfect!
Sent from my ONEPLUS A5000 using XDA-Developers Legacy app
Nick James said:
What carrier do you have?
ATT had to load my phone into there system. I'm in Seattle, WA USA
After they did that LTE has been perfect!
Sent from my ONEPLUS A5000 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Since I'm on ATT and I might get a OP5 I gotta ask how you went about this. Because I can see me telling customer service this and them not having the slightest clue what I'm talking about.
atistang said:
Since I'm on ATT and I might get a OP5 I gotta ask how you went about this. Because I can see me telling customer service this and them not having the slightest clue what I'm talking about.
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Basically you'd call in and ask to register your phone. It's not actually necessary but they do this anyway when you ask for a replacement sim. All they do is get your IMEI off your phone and add it to your account. Though with the 3 it already showed up during use. I don't think it matters much at all. Haven't had an issue with the 5 in Wisconsin, Minnesota or Nevada. I've simply plugged in the sim to this phone and went on my way since day 1.
atistang said:
Since I'm on ATT and I might get a OP5 I gotta ask how you went about this. Because I can see me telling customer service this and them not having the slightest clue what I'm talking about.
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Just to give you the big picture, I'll include everything that happened when I got my OP5 in terms of registering the phone on AT&T's network...
I got the OP5 and I came from a OPO, so I needed a new nano SIM card. I went to AT&T and they gave me a new sim but they were not able to get LTE signal at all. I was impatient and really didn't want to wait around so the rep and myself came up with excuses on why it wasn't working so I could get out of there. HSPA+ was the best I could get and it was about ~5Mbps up/down and I was happy with that for now.
I got home and decided to call in. Usual phone tree hell with AT&T began but I eventually got a level 2 Android technician. I will note the default values within the phone tree took me to iPhone support. Anyhow, the level two technician verified that my phone was not getting LTE. Furthermore, the device was not registered in the system at all. He gave me two options (which from the sounds of things, he wasn't supposed to do) 1.) I could just deal with the HSPA+ connection and it could take up to 5 days to fully load the phone but my phone would work perfect in terms of service/coverage/data rates (HSPA+) or 2.) He could load a Samsung S7 mock profile to my phone and it would more than likely work fine but don't hold him accountable for it. He said if it were him, he'd go for the S7 mock profile so I went with it.
Immediately I got an LTE signal and he had me reboot my phone. I've zero issues as he figured would happen and everything has been perfect. I got a confirmation text message from AT&T saying my phone will be loaded by July 6th and originally the technician told me around July 14th.
Anyhow, that was just my experience and a good experience at that. Of course, popping a sim out and back into a new phone would be ideal but a non-contracted AT&T device has to get loaded at some point and time I guess, right?
Cheers!
Nick James said:
Just to give you the big picture, I'll include everything that happened when I got my OP5 in terms of registering the phone on AT&T's network...
I got the OP5 and I came from a OPO, so I needed a new nano SIM card. I went to AT&T and they gave me a new sim but they were not able to get LTE signal at all. I was impatient and really didn't want to wait around so the rep and myself came up with excuses on why it wasn't working so I could get out of there. HSPA+ was the best I could get and it was about ~5Mbps up/down and I was happy with that for now.
I got home and decided to call in. Usual phone tree hell with AT&T began but I eventually got a level 2 Android technician. I will note the default values within the phone tree took me to iPhone support. Anyhow, the level two technician verified that my phone was not getting LTE. Furthermore, the device was not registered in the system at all. He gave me two options (which from the sounds of things, he wasn't supposed to do) 1.) I could just deal with the HSPA+ connection and it could take up to 5 days to fully load the phone but my phone would work perfect in terms of service/coverage/data rates (HSPA+) or 2.) He could load a Samsung S7 mock profile to my phone and it would more than likely work fine but don't hold him accountable for it. He said if it were him, he'd go for the S7 mock profile so I went with it.
Immediately I got an LTE signal and he had me reboot my phone. I've zero issues as he figured would happen and everything has been perfect. I got a confirmation text message from AT&T saying my phone will be loaded by July 6th and originally the technician told me around July 14th.
Anyhow, that was just my experience and a good experience at that. Of course, popping a sim out and back into a new phone would be ideal but a non-contracted AT&T device has to get loaded at some point and time I guess, right?
Cheers!
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Did you try rebooting the phone before calling? That is what happened with my Moto X Pure and no one knew what to do at the store. The manager came out and rebooted it and it got LTE and worked fine after that.
atistang said:
Did you try rebooting the phone before calling? That is what happened with my Moto X Pure and no one knew what to do at the store. The manager came out and rebooted it and it got LTE and worked fine after that.
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You mean, did I remember to turn it off and back on again? Yes, we tried that. Haha
It wasn't until the AT&T tech adding the profile to the network that it works. It was instant too.
Sent from my ONEPLUS A5000 using XDA-Developers Legacy app
Should I or should I not get the Oneplus 6T I'v have read on the net and see that there are some problem's here and there. I see lot's of fixes but is it all worth it or there just to many problem's. Or are these problem's overstated.
Works fine with Verizon. You will not get 3g or 1x if that means anything to you. Apparently Verizon will be all 4g by the end of 2019. When the 6t first came people were having lots of issues due to how Verizon handles phones with cdma. You had to call or contact live chat and request the phone line be cdma-less. However this has changed . I got mine about a week ago and I was able to put my sim card in 6t, login to my Verizon account, click activate phone on existing line and the cdma-less feature was added to my like automatically and I immediately started getting text messages. It's been smooth sailing since. I actually get better reception with this phone compared to my OG pixel XL.
anthonyg45157 said:
Works fine with Verizon. You will not get 3g or 1x if that means anything to you. Apparently Verizon will be all 4g by the end of 2019. When the 6t first came people were having lots of issues due to how Verizon handles phones with cdma. You had to call or contact live chat and request the phone line be cdma-less. However this has changed . I got mine about a week ago and I was able to put my sim card in 6t, login to my Verizon account, click activate phone on existing line and the cdma-less feature was added to my like automatically and I immediately started getting text messages. It's been smooth sailing since. I actually get better reception with this phone compared to my OG pixel XL.
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By going to your account and activating where you charged a activation fee?
bcltoys said:
By going to your account and activating where you charged a activation fee?
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I wasn't. Had mine since release day. I did have to do a few online chats to get SMS to work. But no big deal.
bcltoys said:
By going to your account and activating where you charged a activation fee?
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Nope I just double checked. No fee
Thank's
Works for me. No fee. Just swapped SIM.
tech_head said:
Works for me. No fee. Just swapped SIM.
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I'm interested in buying a 6T as well and I'm on Verizon. So you're saying you just put in your SIM from your former working Verizon phone and all functions are working correctly on your 6T? Mms,sms, incoming and outgoing calls, etc? Wasnt sure if I would still need to contact Verizon to get everything set up correctly. Only reason I ask us that I see a lot of mixed statements about the 6T working on Verizon.
Topdroid01 said:
I'm interested in buying a 6T as well and I'm on Verizon. So you're saying you just put in your SIM from your former working Verizon phone and all functions are working correctly on your 6T? Mms,sms, incoming and outgoing calls, etc? Wasnt sure if I would still need to contact Verizon to get everything set up correctly. Only reason I ask us that I see a lot of mixed statements about the 6T working on Verizon.
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You will still need to contact them to get SMS to be received correctly. You will need CDMA_LESS or LTE only set up. It took me two minutes on chat.
No issues since.
I activated my new phone using my old phone so that Verizon could send me a security code. The CDMA-less was already checked once they activated the 6t. Then swapped the SIM cards from old phone to new. No issues, no fees. It works great and I'm in a very rural area usually on Band 13
What about Verizon prepaid? Verizon doesn't offer same chat based support for prepaid.
You guys aren't saying whether that is prepaid or postpaid. My EMEI comes up properly when doing a BYOD for postpaid, but it says "incompatible" when I use the BYOD tool for prepaid.
I would like to use prepaid - it is substantially cheaper than postpaid, and obviously anyone here doesn't have to subsidize the phone, so it doesn't seem like there is any advantage, and only disadvantages, to going postpaid.
I just got mine yesterday. I set it up using the following fix / process from Verizon. Had zero issues and everything worked from the start.
Verizon tells us that an easier fix than calling into support may be to login to your account, then head to My Verizon>My Device>Activate or Switch Device>Activate On an Existing Line, and then follow the instructions that pop-up.
scott45333 said:
I just got mine yesterday. I set it up using the following fix / process from Verizon. Had zero issues and everything worked from the start.
Verizon tells us that an easier fix than calling into support may be to login to your account, then head to My Verizon>My Device>Activate or Switch Device>Activate On an Existing Line, and then follow the instructions that pop-up.
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This is the process I did when I got mine.
I also took out the SIM from my old phone and made sure both were turned off before I started.
I think the instructions on Verizon say something like this also.
**This was also a NEW SIM CARD** old one was over 3 years old
No problems been working great.
tech_head said:
You will still need to contact them to get SMS to be received correctly. You will need CDMA_LESS or LTE only set up. It took me two minutes on chat.
No issues since.
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This. Just log into my Verizon and do the chat with a representative, and tell them you need CDMA_LESS and tell them your pin and Wich line. Also use Sim slot two.
zakkyzombie said:
This. Just log into my Verizon and do the chat with a representative, and tell them you need CDMA_LESS and tell them your pin and Wich line. Also use Sim slot two.
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Sim slot 2 in particular, mines gonna be here friday. In the same boat. Pretty excited
aer0zer0 said:
Sim slot 2 in particular, mines gonna be here friday. In the same boat. Pretty excited
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Be good to have you on board.
nrage23 said:
Be good to have you on board.
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Looks like a party 256 8 coming Friday.
Tried both sim slot, and doesn't seem to matter. I have mine on slot 1 and no issues.
I'm on prepaid and I was with the second wave of users who had to go through the fiasco of not getting SMS and MMS. took me 4days to make it finally working.
now I live in a semi rural area and a lot of times signal drop to 3g. I was skeptical about this phone. but it worked out well for me. I still have volte symbol. I just have to be a tad careful about not dropping to 3g. if the following 3 things are very important to you than this phone is not for you.
1. WiFi calling
2. 3G service
3. notification light
I don't know if visual voicemail works or not because i don't use it.