photo suddenly disappeared - Samsung Galaxy S10+ Questions & Answers

I was on holiday for 3 weeks and using s10+ to take a lot of photo but just before the holiday finish I find that all the photo taken before June are all gone. All I have left with are the photos taking since June 1st. I look at the recycle bin but there is nothing. Also tried unmount and remount the sd card but it doesn't help either.
There are some other reports on the internet for the same issue. I am just wondering does anyone here has a clue on how to get the missing photo back?

Just a thought but check your Google photos if they are there perhaps? Google photos sometimes deletes pics from your phone after uploading them to the cloud.

Related

Pictures in Gallery Out of order

I recently reset my phone and re added all my photos from my computer back into my Camera folder, the issue is that on my phone the picture order in which the pictures were taken are all messed up i have year old photos as my most recent and my recent photos scattered all over, Im using Cloudy 2..2 i tried to sort by dates on 2 different gallery apps but it did not help has anyone come across the problem before or knows of an fix?

Google Photos Issue?

Got my 6P yesterday and getting it set up. I Have an issue I just can't seem to get around easily. I have all my pics from my last phone stored on my computer. If I copy those pics to the internal storage of my new phone google photos will create duplicates correct? If so how can I avoid this? I'm sure I am overlooking something. Thanks
I think it intelligently skips dupes based on file name and timestamp info. I had Google Photos on my Nexus 6 and loaded it onto my 6p to get access to all the old ones. I then remembered that I had a ton of photos in Dropbox and Copy with their respective photo backup options from multiple years on old phones (before Google Photos existed). I went on my PC and downloaded ALL of them (like 3,000 photos) then uploaded via Google Photos web. Some of those were already in there for sure, and it does not appear there are duplicates. I would try it with a small test that you know for sure is in there and see if it dupes, and if it doesn't, just upload from PC. No need to move to your phone first.
I used Chrome and I just dragged and dropped the photos onto the Google Photos tab and it uploaded. I let it run overnight and it did almost 2,000 photos in one shot, just took a while.
fury683 said:
I think it intelligently skips dupes based on file name and timestamp info. I had Google Photos on my Nexus 6 and loaded it onto my 6p to get access to all the old ones. I then remembered that I had a ton of photos in Dropbox and Copy with their respective photo backup options from multiple years on old phones (before Google Photos existed). I went on my PC and downloaded ALL of them (like 3,000 photos) then uploaded via Google Photos web. Some of those were already in there for sure, and it does not appear there are duplicates. I would try it with a small test that you know for sure is in there and see if it dupes, and if it doesn't, just upload from PC. No need to move to your phone first.
I used Chrome and I just dragged and dropped the photos onto the Google Photos tab and it uploaded. I let it run overnight and it did almost 2,000 photos in one shot, just took a while.
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Thanks, that kinda worked. I disabled backup before copying the pics to my phone just in case it started backing things up. It did appear there were many duplicates but it was easy to see what was a duplicate bu the not backed up icon in the pics. Once I removed them I turned back up back on. Minor inconvenience.

Recover corrupt JPEG Files after transfer to SD Card.

Does anyone have any suggestions as to how to I can recover corrupted Jpegs? After transferring them to my SD card the they only showed up in my gallery as a black box with a grey photo icon. It was all the photos on my camera and others that we're download. I'm only worried about the ones I took with my phone camera because my son was born November 5th and I have photos at the hospital when he was born and others since and now they are all just gone. I'm devastated. I don't have any cloud options on my phone on so that's out. Please if someone can help me with suggestions on what to do I'd appreciate it a lot! Thanks...

Google Photos not deleting files from device.

I'm noticing that I'm building up Image data even though I'm deleting every picture I take off of the device once it's uploaded to the cloud. However when I check the SD card storage the pictures are still there. Thumbnails as well. Hire can I fix this?
Bueller.... Bueller?
So far I've tried deleting data from Photos camera, and media storage to no avail.
I'm thinking it might have to do with the trash holding photos for 60 days before permanently deleting.
I'm thinking it might have to do with the trash holding photos for 60 days before permanently deleting.
AndrasLOHF said:
I'm noticing that I'm building up Image data even though I'm deleting every picture I take off of the device once it's uploaded to the cloud. However when I check the SD card storage the pictures are still there. Thumbnails as well. Hire can I fix this?
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Click to collapse
Not sure if you've done this, but with newest version of photos, you can go into Settings and select Free Up Space and then it'll look for already uploaded photo to the cloud and remove it from your device. I do this about every 2 weeks to free up the device. I recommend cross reference the photos between app and photos.google.com to make sure. Also have NAS locally to back it up too.

S10+ - Android 10 - Google Photos

Hello,
I have a problem with synchronize photos in Samsung Gallery and Google Photos. Have official Android 10 (made factory reset after update).
If I shot some photo, it's in Samsung Gallery, after some seconds it appears in Google Photos. It's ok. But if I delete some photo/video from Google Photos app, it appears back from trash after some seconds and photo/video is still in Samsung Gallery.
I tried to clear cache of Google Photos and stock Gallery, didn't help it.
In android 9 if I deleted photo from Google Photos, it automatically deleted from Samsung Gallery too.
Any fix please? Any person with the same problem?
Video: https://www.youtube.com/watch?v=Mn1JWDfDjEM
Thank you
RenikSK said:
Hello,
I have a problem with synchronize photos in Samsung Gallery and Google Photos. Have official Android 10 (made factory reset after update).
If I shot some photo, it's in Samsung Gallery, after some seconds it appears in Google Photos. It's ok. But if I delete some photo/video from Google Photos app, it appears back from trash after some seconds and photo/video is still in Samsung Gallery.
I tried to clear cache of Google Photos and stock Gallery, didn't help it.
In android 9 if I deleted photo from Google Photos, it automatically deleted from Samsung Gallery too.
Any fix please? Any person with the same problem?
Video:
Thank you
Click to expand...
Click to collapse
I have the same issue, deleted photos from Google Photos 3 times before they succeeded to finally go.
I'm using Files by Google now to delete anything I definitely want gone.
This is what I get after deleting from Google Photos then going to Gallery.
Tried Files by Google. If I delete photo in Google Photos, I see it's not in Files. But it still shows in gallery. There is corrupted thumbnail.
Hope it will be fixed soon.
Anybody with this problem too?
Same problem for me
I have the same problem on my Galaxy S10 after upgrading to Android 10.
I noticed a difference between when photos are stored on the local storage versus stored on an SD card. When the photo was originally stored on an SD card when I deleted from Google photos it wasn't deleted on the SD card, and simply reappears in Google photos few seconds later.
However when the photo was originally stalled on the phone's local storage when I deleted it from Google photos it was partially deleted from my phone meaning I still saw it is a thumbnail in my gallery app but when clicking it I got the annoying exclamation mark.
So the problem appears to be in the delete interface between Google photos app and the Samsung storage / SD card on Android 10.
HELP US GOOGLE!!!
I have 8 wallpaper backgrounds which are on my sd card.
I have deleted them at least a dozen times in Google Photos and Samsung Gallery and emptied the bin. But they keep respawning like a friggen COD player.
I confirm this bug on S10e. Please do report both to Samsung (in Samsung Members app) and Google (Google Photo App) to raise awareness.
In Samsung Gallery I somehow managed to get a side bar down the left showing album's and have no idea how i did it or how to remove it
I have no clue how to undo the album's down the left
Darkat70 said:
I have no clue how to undo the album's down the left
Click to expand...
Click to collapse
Hi... enter Albums, swipe left, and the side bar will disappear..View attachment 4917517
Xode said:
Hi... enter Albums, swipe left, and the side bar will disappear..
Click to expand...
Click to collapse
Thankyou so much, it was driving me insane. Its a good feature but i prefer full screen.
Another Google Photos Bug.
Just said i could free up 234mb deleting photos from the device as they are backed up to Google Storage. However when i selected it, it then said only 6.11mb were freed.
Just received Jan update for my S10+. There is still problem with deleting photos..
Installed update of Google Photos now.
Seems deleting photos work fine (photos not appear again).
In Samsung gallery are still thumbnails of deleted photos.
Hi all,
today I moved all my photos/videos back to internal storage. Changed default storage in camera to internal storage.
Tried to make some photos, then deleted in Google Photos.
There are thumbs in Samsung Gallery. After some seconds/minutes, I open photo in gallery and same result, only exclamation mark.
So I think there is no problem with SD card permissions, there is a problem with google photos app. Received about 3 updates from the date I created this topic, still same result.
scan gone
I have the same problem on my s10+. also the scan feature in camera is no longer there. I used that alot. scan in documents 1 2 3 . now gone?? anyone else?
i'm unlocked on verizon
wondering if i should just go back to android 9.
would rather not start messing with the phone like i use to.. stock was nice.
Today received new update of Google Pgotos. Deleting photos work percet finally.
So everything works fine again.
I got the solution, I just clear data of my google photo app and also the gallary app!! And opened it again!! And it worked like a charm!!

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