S10+ - Android 10 - Google Photos - Samsung Galaxy S10+ Questions & Answers

Hello,
I have a problem with synchronize photos in Samsung Gallery and Google Photos. Have official Android 10 (made factory reset after update).
If I shot some photo, it's in Samsung Gallery, after some seconds it appears in Google Photos. It's ok. But if I delete some photo/video from Google Photos app, it appears back from trash after some seconds and photo/video is still in Samsung Gallery.
I tried to clear cache of Google Photos and stock Gallery, didn't help it.
In android 9 if I deleted photo from Google Photos, it automatically deleted from Samsung Gallery too.
Any fix please? Any person with the same problem?
Video: https://www.youtube.com/watch?v=Mn1JWDfDjEM
Thank you

RenikSK said:
Hello,
I have a problem with synchronize photos in Samsung Gallery and Google Photos. Have official Android 10 (made factory reset after update).
If I shot some photo, it's in Samsung Gallery, after some seconds it appears in Google Photos. It's ok. But if I delete some photo/video from Google Photos app, it appears back from trash after some seconds and photo/video is still in Samsung Gallery.
I tried to clear cache of Google Photos and stock Gallery, didn't help it.
In android 9 if I deleted photo from Google Photos, it automatically deleted from Samsung Gallery too.
Any fix please? Any person with the same problem?
Video:
Thank you
Click to expand...
Click to collapse
I have the same issue, deleted photos from Google Photos 3 times before they succeeded to finally go.
I'm using Files by Google now to delete anything I definitely want gone.

This is what I get after deleting from Google Photos then going to Gallery.

Tried Files by Google. If I delete photo in Google Photos, I see it's not in Files. But it still shows in gallery. There is corrupted thumbnail.
Hope it will be fixed soon.

Anybody with this problem too?

Same problem for me
I have the same problem on my Galaxy S10 after upgrading to Android 10.
I noticed a difference between when photos are stored on the local storage versus stored on an SD card. When the photo was originally stored on an SD card when I deleted from Google photos it wasn't deleted on the SD card, and simply reappears in Google photos few seconds later.
However when the photo was originally stalled on the phone's local storage when I deleted it from Google photos it was partially deleted from my phone meaning I still saw it is a thumbnail in my gallery app but when clicking it I got the annoying exclamation mark.
So the problem appears to be in the delete interface between Google photos app and the Samsung storage / SD card on Android 10.
HELP US GOOGLE!!!

I have 8 wallpaper backgrounds which are on my sd card.
I have deleted them at least a dozen times in Google Photos and Samsung Gallery and emptied the bin. But they keep respawning like a friggen COD player.

I confirm this bug on S10e. Please do report both to Samsung (in Samsung Members app) and Google (Google Photo App) to raise awareness.

In Samsung Gallery I somehow managed to get a side bar down the left showing album's and have no idea how i did it or how to remove it

I have no clue how to undo the album's down the left

Darkat70 said:
I have no clue how to undo the album's down the left
Click to expand...
Click to collapse
Hi... enter Albums, swipe left, and the side bar will disappear..View attachment 4917517

Xode said:
Hi... enter Albums, swipe left, and the side bar will disappear..
Click to expand...
Click to collapse
Thankyou so much, it was driving me insane. Its a good feature but i prefer full screen.

Another Google Photos Bug.
Just said i could free up 234mb deleting photos from the device as they are backed up to Google Storage. However when i selected it, it then said only 6.11mb were freed.

Just received Jan update for my S10+. There is still problem with deleting photos..

Installed update of Google Photos now.
Seems deleting photos work fine (photos not appear again).
In Samsung gallery are still thumbnails of deleted photos.

Hi all,
today I moved all my photos/videos back to internal storage. Changed default storage in camera to internal storage.
Tried to make some photos, then deleted in Google Photos.
There are thumbs in Samsung Gallery. After some seconds/minutes, I open photo in gallery and same result, only exclamation mark.
So I think there is no problem with SD card permissions, there is a problem with google photos app. Received about 3 updates from the date I created this topic, still same result.

scan gone
I have the same problem on my s10+. also the scan feature in camera is no longer there. I used that alot. scan in documents 1 2 3 . now gone?? anyone else?
i'm unlocked on verizon
wondering if i should just go back to android 9.
would rather not start messing with the phone like i use to.. stock was nice.

Today received new update of Google Pgotos. Deleting photos work percet finally.
So everything works fine again.

I got the solution, I just clear data of my google photo app and also the gallary app!! And opened it again!! And it worked like a charm!!

Related

So, about the Gallery app situation...

So, I recently had some issues with my tab, and decided to back and wipe it, starting over. On issue was with that Gallery app. see, I have a long distance relationship, and decided to take some...personal... pictures to send to my bf. forgot they uploaded to google plus; that's ok though because those photos are set to private by default, and no one saw. thing is, as you may know, all google plus photos sync to the gallery app, and each Plus folder becomes an icon in that app, with the latest photo taken as the thumbnail. I figured oh, no biggie, I'll just delete that personal photo, and make it disappear fromt eh tab as well. Well, the photo itself disappeared, but the thumbnail would not. Even after I took more photos and uploaded them to plus, even from the tabe itself, the personal photo was still the thumbnail, and would not change. this probably has something to do with the fact that I constantly got an error message on the tab saying "process android.com.media has stopped."
Then I did the wipe, and it was fixed. But I now have other issues with the gallery. See, I plugged in my external hard drive to it to use for my TB backup and restore for the wipe. I restored apps individually, since I didn't want to restore everything and take the risk of restoring data that held one of the many other glitches I'd been having. Tab worked great after the wipe, so did Gallery, then I restored, and the tab still worked great. But a few weeks after this whole situation, I happen to turn on the gallery app, which I'd never restored with TB. I am treated to a massive grid of icons, maybe hundreds, of photo albums. see, the hard drive i've had plugged into the tablet's USB port wasn't just for my Tablet; it's a 1 Terabyte drive that I have hundreds of gigabytes worth of backup data on from both my mac and PC partitions on my laptop. there are hundreds of folders ont here that have at least 1 picture type file int hem, and the Gallery app automatically adds every single folder with any kind of pic file on it as an album icon. to make it worse, it will not let you delete these albums from the Gallery viewer, even though the photos aren't there, even when the gallery app says the photos aren't found, even thought the OS is DESIGNED FOR REMOVABLE HARD DRIVES!
That's insane, and an incredibly bad design flaw that i'm appalled Google had not fixed, with all the time they've had testing HC and ICS, and programming the Gallery to view photos and scan Hard drives, you know they saw it. to make matters worse, a few weeks later, I'm also having the "process android.com.media has stopped." message come up again. so, idk what's going to happen with that.
Any ideas for a solution, or at least better photo viewer apps? My phone is a Sense infected HTC device, Sense may not be great but at least it's photo viewer gives you the ability to make it ignore specific folders on the card.
what?
Try clearing your gallery cache and force stopping it i use a 500gb and they should disappear after you unplug the hard drive atleast they do for me glad to hear you got the other problem solved also what custom rom are you using?
gears177 said:
Try clearing your gallery cache and force stopping it i use a 500gb and they should disappear after you unplug the hard drive atleast they do for me glad to hear you got the other problem solved also what custom rom are you using?
Click to expand...
Click to collapse
Him, well that didn't solve it, but thanks! Stock from, rooted. Any other ideas?
Falkner09 said:
Him, well that didn't solve it, but thanks! Stock from, rooted. Any other ideas?
Click to expand...
Click to collapse
If your up for it I would try installing one of the many custom roms sounds like the actual app is messing up perhaps a log cat would help....
If you don't want to here's some alternative photo viewers
1.Quickpic
https://play.google.com/store/apps/details?id=com.alensw.PicFolder&hl=en
2.photo gallery (fishbowl)
https://play.google.com/store/apps/details?id=com.littlefatfish.photo&hl=en
No need to install a different rom.
What you need, is to get rid of the thumbnails when you use different apps.
Try this;
http://forum.xda-developers.com/showthread.php?t=1886587
One of the things you have to remember, if you have all kinds of foto apps, they will undoubtedly synch them all eventually. And you'll wind up with them again.
MD

Photos just disappeared

I'm hoping someone can help me.
For no explainable reason on my part, all my photos have disappeared. I can not see any photos in gallery or Google photos. I can however located photos that I took with my camera in DCIM Folder, however these don't show up in either photo app. I have tried restating and clearing gallery cache etc I have even tried restoring using smart switch to an earlier backup however the problem still exists.
Any clues what's going on?
Update: for some odd reason my phone was filled with ".nomedia" files. I deleted them all, restarted my phone and ran an app called "Media Re.Scan" and they magically reappeared. However only camera photos have reappeared. Other media has not, but I'm not sure they were visible to begin with. I would really appreciate if someone has a theory for this.
Update 2: Don't delete all .nomedia files as this will cause all jpeg files to show up in your gallery including system files and apps etc that have images. Instead only delete .nomedia files found in your photos folder and folders you want to appear in gallery etc. Make sure show hidden files is selected to find these files in the first place. I used ES file Explorer Pro.
Sent from my SM-G935F using Tapatalk
Thanks. problem solved!
seeing the same problem in s8
i just got samsung s8 recently. i am new to the samsung phone but i am seeing the exact same problem. i see pictures i took from earlier today and a few fays ago just magically disapper. I have tried multiple things like deleting the cache, data, using quick pro, cut and paste the dscim in a new folder, deleting the .nomedia but i CANNOT make those missing pictures reappear anywhere. Anyone else who ran into this and maybe have fixed the problem?
I'm having the same problem on my S8...taking new pics & downloading pics/gifs then they disappear out of nowhere the next day or so. Just started happening after the last software update (4/3/18). Not sure why or how to recover them. I've had my phone since April 2017 & it's never done this before.
Photos corrupted
Hi guys,
sorry for resuming this post.
Happened this summer and never before on my SM-G935F ITV smartphone, never rooted and stock rom (Android 8).
I loose all the latest photos, or better they are on the card but the thumbnails are grey, I tried to open them with an hex editor and I discovered they are all filled by 0x0.
I used to save them directly on a SD from Huawei 256Gb, scanned and works perfectly.
The only dubt I have is the number of photos saved into the dcim folder, they are over 2048...magic number!
Once I moved the photos in another folder I can take the photos again as usual...
It's just to know if I discovered a bug or what...
Any one with this issue?
Thanks, Pier

Google Photos doesn't "map" my pictures despite being on my phone

I have this issue where my pictures (camera pics and otherwise) doesn't show up in the photos app.
Using a file explorer app, I see that all my images are there in the DCIM folder, so they are definitely still on the phone.
Using the likes of WhatsApp and similar, I used to be able to select and send pictures, and it would categorize them into the folders I've downloaded them into.
For instance, while camera pictures are in /DCIM/Camera - images downloaded from apps and websites are in either /Download or /Pictures/{app_name}
Additionally, the file explorer tends to categorize your files into subcategories like "pictures", "apps" etc., but it doesn't do that for older files - only for new ones. So if I take a picture with the camera, it'll pop into Google Photos as well as being categorized a "picture" by the file explorer. Physically, it still has the same location as all the other camera pictures, which is /DCIM/Camera
My question is, how do I get the phone/Google Photos/file categorizer/whatever to "map" my pictures as being pictures again?
Setup info:
Huawei Nexus 6P, 64 GB, no external SD card
Rooted, PureNexus (latest July release)
ElementalX kernel (latest release)
-----------------------
UPDATE: So it appears, if there's a ".nomedia" file in any directory, it will not show files in this and recursively in media applications (photos, music, etc.) -- this could be what's causing this. But then I don't understand why NEW files shows up.
Is it recommended to delete the .nomedia file in root/sdcard ? I ask because I figure it's there for a reason.
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
chaco81 said:
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
Click to expand...
Click to collapse
Yeah thanks, but removing the file does nothing. Old pictures are still nowhere to be found in gallery apps like Google Photos.
Is there a way to "re-map/re-index" media files?
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
chaco81 said:
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
Click to expand...
Click to collapse
Thanks chaco81, I have tried device folders - and nothing is in there.
Next up, installed Quickpic and now they are all there. They are all categorized exactly as they should be. Fantastic! Just really weird it doesn't work with Google Photos, which leads me to this comment by @feis ....
feis said:
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
Click to expand...
Click to collapse
Dude, thank you! That must be it, then. How weird is that? The cloud thing I theorized as well, as I don't want Google backing them up and therefore have it disabled. But like I said, I just installed Quickpic and now they're all there, neatly categorized into "screenshots", "camera", "Download" etc.
Next issue: This still persist with WhatsApp. When I go into "Gallery" (to send a picture or video), it'll only the new photos and videos -- none of the old ones. This, again, leads me to believe something is not as it should be. What causes this, and how do you fix it? Do you need to somehow "rescan" and "reindex" your media files?
Uninstalled google photos, started using app called "piktures" and all my problems were gone.
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
Sheetzie03 said:
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I read about that. I just installed Quickpic, and I don't get what the big issue is. The only cloud-thing I saw was an icon that I could easily disable/remove.
@feis
How exactly did you remove Google Photos? I can't uninstall.
I too have this issue. Annoying and I really should just use a different pic app
Just a quick update on this: The issue has been _sort of_ fixed by just switching to another photos app. So I think the problem is just that Google Photos doesn't reindex, and there doesn't seem to be a way to force it.
However, other apps that has access to media such as WhatsApp -- in this I still don't have the option of viewing older photos. So apps like WhatsApp's gallery feature, doesn't reindex either. Pretty annoying actually.

Pictures From Other Camera Apps Not Appearing In Google Photos.

Since the last update to Google Photos, on May 26th 2017, only pictures taken with the Google Camera app appear in Google Photos. The other apps are saving the photos to their default folders, but Google Photos doesn't recognize them.
Installed the latest Developer Preview and still having this issue. The pictures taken with other camera apps get saved to their respective folders but do not show up in Google Photos.
Recently did a factory reset including data wipe. Installed OPP4 but still having this issue. Other camera apps work but their photos do not appear in Google Photos. The pictures exist in the application folders though.
Replacement 6P running OPP4 on fresh install, still have same issue with photos from other Camera Apps not appearing in Google Photos. Opened a bug ticket and Google has passed it on to their development team.
https://issuetracker.google.com/issues/64067233
dratsablive said:
Replacement 6P running OPP4 on fresh install, still have same issue with photos from other Camera Apps not appearing in Google Photos. Opened a bug ticket and Google has passed it on to their development team.
https://issuetracker.google.com/issues/64067233
Click to expand...
Click to collapse
They are deferring the fix for a future release.

Disable Recently Deleted Photo App

Any way to disable "Recently Disabled" feature of the stock photo album app? When I delete a photo, I want it gone forever and ever. Not hanging out in a folder called "Recently Disabled".
I am rooted if that matters.
I use a different Gallery app and when I delete photos from there they do not end up in the "Recently Deleted"
That's one possible solution.
I don't think there is an option to disable this in default app. If you so badly dont want this maybe try another gallery app?
I've been using a different gallery app (F-Stop) but photos I delete still appear in the OnePlus gallery's Recently Deleted collection. That said, it saved me a bit of grief recently--I tried one of the OP7 Pro camera APKs, then accidentally cleared data instead of cache. That wiped out my DCIM/Camera folder contents. It took just a few seconds to get everything back because it was in Recently Deleted.

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