Pictures From Other Camera Apps Not Appearing In Google Photos. - Nexus 6P Q&A, Help & Troubleshooting

Since the last update to Google Photos, on May 26th 2017, only pictures taken with the Google Camera app appear in Google Photos. The other apps are saving the photos to their default folders, but Google Photos doesn't recognize them.

Installed the latest Developer Preview and still having this issue. The pictures taken with other camera apps get saved to their respective folders but do not show up in Google Photos.

Recently did a factory reset including data wipe. Installed OPP4 but still having this issue. Other camera apps work but their photos do not appear in Google Photos. The pictures exist in the application folders though.

Replacement 6P running OPP4 on fresh install, still have same issue with photos from other Camera Apps not appearing in Google Photos. Opened a bug ticket and Google has passed it on to their development team.
https://issuetracker.google.com/issues/64067233

dratsablive said:
Replacement 6P running OPP4 on fresh install, still have same issue with photos from other Camera Apps not appearing in Google Photos. Opened a bug ticket and Google has passed it on to their development team.
https://issuetracker.google.com/issues/64067233
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They are deferring the fix for a future release.

Related

Google Photos Issue?

Got my 6P yesterday and getting it set up. I Have an issue I just can't seem to get around easily. I have all my pics from my last phone stored on my computer. If I copy those pics to the internal storage of my new phone google photos will create duplicates correct? If so how can I avoid this? I'm sure I am overlooking something. Thanks
I think it intelligently skips dupes based on file name and timestamp info. I had Google Photos on my Nexus 6 and loaded it onto my 6p to get access to all the old ones. I then remembered that I had a ton of photos in Dropbox and Copy with their respective photo backup options from multiple years on old phones (before Google Photos existed). I went on my PC and downloaded ALL of them (like 3,000 photos) then uploaded via Google Photos web. Some of those were already in there for sure, and it does not appear there are duplicates. I would try it with a small test that you know for sure is in there and see if it dupes, and if it doesn't, just upload from PC. No need to move to your phone first.
I used Chrome and I just dragged and dropped the photos onto the Google Photos tab and it uploaded. I let it run overnight and it did almost 2,000 photos in one shot, just took a while.
fury683 said:
I think it intelligently skips dupes based on file name and timestamp info. I had Google Photos on my Nexus 6 and loaded it onto my 6p to get access to all the old ones. I then remembered that I had a ton of photos in Dropbox and Copy with their respective photo backup options from multiple years on old phones (before Google Photos existed). I went on my PC and downloaded ALL of them (like 3,000 photos) then uploaded via Google Photos web. Some of those were already in there for sure, and it does not appear there are duplicates. I would try it with a small test that you know for sure is in there and see if it dupes, and if it doesn't, just upload from PC. No need to move to your phone first.
I used Chrome and I just dragged and dropped the photos onto the Google Photos tab and it uploaded. I let it run overnight and it did almost 2,000 photos in one shot, just took a while.
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Thanks, that kinda worked. I disabled backup before copying the pics to my phone just in case it started backing things up. It did appear there were many duplicates but it was easy to see what was a duplicate bu the not backed up icon in the pics. Once I removed them I turned back up back on. Minor inconvenience.

Google Photos doesn't "map" my pictures despite being on my phone

I have this issue where my pictures (camera pics and otherwise) doesn't show up in the photos app.
Using a file explorer app, I see that all my images are there in the DCIM folder, so they are definitely still on the phone.
Using the likes of WhatsApp and similar, I used to be able to select and send pictures, and it would categorize them into the folders I've downloaded them into.
For instance, while camera pictures are in /DCIM/Camera - images downloaded from apps and websites are in either /Download or /Pictures/{app_name}
Additionally, the file explorer tends to categorize your files into subcategories like "pictures", "apps" etc., but it doesn't do that for older files - only for new ones. So if I take a picture with the camera, it'll pop into Google Photos as well as being categorized a "picture" by the file explorer. Physically, it still has the same location as all the other camera pictures, which is /DCIM/Camera
My question is, how do I get the phone/Google Photos/file categorizer/whatever to "map" my pictures as being pictures again?
Setup info:
Huawei Nexus 6P, 64 GB, no external SD card
Rooted, PureNexus (latest July release)
ElementalX kernel (latest release)
-----------------------
UPDATE: So it appears, if there's a ".nomedia" file in any directory, it will not show files in this and recursively in media applications (photos, music, etc.) -- this could be what's causing this. But then I don't understand why NEW files shows up.
Is it recommended to delete the .nomedia file in root/sdcard ? I ask because I figure it's there for a reason.
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
chaco81 said:
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
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Yeah thanks, but removing the file does nothing. Old pictures are still nowhere to be found in gallery apps like Google Photos.
Is there a way to "re-map/re-index" media files?
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
chaco81 said:
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
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Click to collapse
Thanks chaco81, I have tried device folders - and nothing is in there.
Next up, installed Quickpic and now they are all there. They are all categorized exactly as they should be. Fantastic! Just really weird it doesn't work with Google Photos, which leads me to this comment by @feis ....
feis said:
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
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Dude, thank you! That must be it, then. How weird is that? The cloud thing I theorized as well, as I don't want Google backing them up and therefore have it disabled. But like I said, I just installed Quickpic and now they're all there, neatly categorized into "screenshots", "camera", "Download" etc.
Next issue: This still persist with WhatsApp. When I go into "Gallery" (to send a picture or video), it'll only the new photos and videos -- none of the old ones. This, again, leads me to believe something is not as it should be. What causes this, and how do you fix it? Do you need to somehow "rescan" and "reindex" your media files?
Uninstalled google photos, started using app called "piktures" and all my problems were gone.
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
Sheetzie03 said:
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
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I read about that. I just installed Quickpic, and I don't get what the big issue is. The only cloud-thing I saw was an icon that I could easily disable/remove.
@feis
How exactly did you remove Google Photos? I can't uninstall.
I too have this issue. Annoying and I really should just use a different pic app
Just a quick update on this: The issue has been _sort of_ fixed by just switching to another photos app. So I think the problem is just that Google Photos doesn't reindex, and there doesn't seem to be a way to force it.
However, other apps that has access to media such as WhatsApp -- in this I still don't have the option of viewing older photos. So apps like WhatsApp's gallery feature, doesn't reindex either. Pretty annoying actually.

Gallery sorting

Hello!
I have copied a lot of photos on my phone which I realized the photos have changed their dates to the date and time I copied them on the phone and they are just randomly sorted in the gallery app. Is there a way to sort them by filename? I don't want any 3rd party gallery app. It's kind of frustrating in 2018 you can't sort your photos in your gallery.
Thank you.

S10+ - Android 10 - Google Photos

Hello,
I have a problem with synchronize photos in Samsung Gallery and Google Photos. Have official Android 10 (made factory reset after update).
If I shot some photo, it's in Samsung Gallery, after some seconds it appears in Google Photos. It's ok. But if I delete some photo/video from Google Photos app, it appears back from trash after some seconds and photo/video is still in Samsung Gallery.
I tried to clear cache of Google Photos and stock Gallery, didn't help it.
In android 9 if I deleted photo from Google Photos, it automatically deleted from Samsung Gallery too.
Any fix please? Any person with the same problem?
Video: https://www.youtube.com/watch?v=Mn1JWDfDjEM
Thank you
RenikSK said:
Hello,
I have a problem with synchronize photos in Samsung Gallery and Google Photos. Have official Android 10 (made factory reset after update).
If I shot some photo, it's in Samsung Gallery, after some seconds it appears in Google Photos. It's ok. But if I delete some photo/video from Google Photos app, it appears back from trash after some seconds and photo/video is still in Samsung Gallery.
I tried to clear cache of Google Photos and stock Gallery, didn't help it.
In android 9 if I deleted photo from Google Photos, it automatically deleted from Samsung Gallery too.
Any fix please? Any person with the same problem?
Video:
Thank you
Click to expand...
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I have the same issue, deleted photos from Google Photos 3 times before they succeeded to finally go.
I'm using Files by Google now to delete anything I definitely want gone.
This is what I get after deleting from Google Photos then going to Gallery.
Tried Files by Google. If I delete photo in Google Photos, I see it's not in Files. But it still shows in gallery. There is corrupted thumbnail.
Hope it will be fixed soon.
Anybody with this problem too?
Same problem for me
I have the same problem on my Galaxy S10 after upgrading to Android 10.
I noticed a difference between when photos are stored on the local storage versus stored on an SD card. When the photo was originally stored on an SD card when I deleted from Google photos it wasn't deleted on the SD card, and simply reappears in Google photos few seconds later.
However when the photo was originally stalled on the phone's local storage when I deleted it from Google photos it was partially deleted from my phone meaning I still saw it is a thumbnail in my gallery app but when clicking it I got the annoying exclamation mark.
So the problem appears to be in the delete interface between Google photos app and the Samsung storage / SD card on Android 10.
HELP US GOOGLE!!!
I have 8 wallpaper backgrounds which are on my sd card.
I have deleted them at least a dozen times in Google Photos and Samsung Gallery and emptied the bin. But they keep respawning like a friggen COD player.
I confirm this bug on S10e. Please do report both to Samsung (in Samsung Members app) and Google (Google Photo App) to raise awareness.
In Samsung Gallery I somehow managed to get a side bar down the left showing album's and have no idea how i did it or how to remove it
I have no clue how to undo the album's down the left
Darkat70 said:
I have no clue how to undo the album's down the left
Click to expand...
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Hi... enter Albums, swipe left, and the side bar will disappear..View attachment 4917517
Xode said:
Hi... enter Albums, swipe left, and the side bar will disappear..
Click to expand...
Click to collapse
Thankyou so much, it was driving me insane. Its a good feature but i prefer full screen.
Another Google Photos Bug.
Just said i could free up 234mb deleting photos from the device as they are backed up to Google Storage. However when i selected it, it then said only 6.11mb were freed.
Just received Jan update for my S10+. There is still problem with deleting photos..
Installed update of Google Photos now.
Seems deleting photos work fine (photos not appear again).
In Samsung gallery are still thumbnails of deleted photos.
Hi all,
today I moved all my photos/videos back to internal storage. Changed default storage in camera to internal storage.
Tried to make some photos, then deleted in Google Photos.
There are thumbs in Samsung Gallery. After some seconds/minutes, I open photo in gallery and same result, only exclamation mark.
So I think there is no problem with SD card permissions, there is a problem with google photos app. Received about 3 updates from the date I created this topic, still same result.
scan gone
I have the same problem on my s10+. also the scan feature in camera is no longer there. I used that alot. scan in documents 1 2 3 . now gone?? anyone else?
i'm unlocked on verizon
wondering if i should just go back to android 9.
would rather not start messing with the phone like i use to.. stock was nice.
Today received new update of Google Pgotos. Deleting photos work percet finally.
So everything works fine again.
I got the solution, I just clear data of my google photo app and also the gallary app!! And opened it again!! And it worked like a charm!!

Deleting photos from gallery

I am having my Moto G5 Plus running on android 10 Havoc OS 3.0 with an Google camera apk Gcam_6.2.030_Advanced_BF.
Whenever i click photos with the portrait mode in Gcam app the photos were shown in gallery after their processing is completed, but after some time all of the photos are automatically gone. I have tried to find these photos everywhere in the phone and SD cards memory but, i haven't found it anywhere. This has happened 3-4 times with me and i have lost many important photos.
Can anyone suggest me anything to do, can anyone provide me the solution for this problem.

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