Visual Voicemail. - Essential Phone Questions & Answers

To whom it may concern; I don't know what happened but for whatever reason my visual voicemail no longer works. I'm enrolled in the Phone Beta program but I'm just now experiencing this issue. Another funny thing about this issue is a day after this happened, my carrier sent me a text about installing their latest version of visual voicemail which I've never used. Has anyone else experienced this problem and if so, how did you correct it?

I've also received a similar text message from my carrier (TMO) but i haven't had any issue receiving voicemails.

knochnkopf said:
I've also received a similar text message from my carrier (TMO) but i haven't had any issue receiving voicemails.
Click to expand...
Click to collapse
I still receive my voicemails, but I can now only listen to them by calling my voicemail box instead of using the on screen visual voicemail as an option.
Sent from my PH-1 using XDA Labs

I use the Visual Voicemail on only one phone (my old G3). With the latest update it stopped working. Not sure what the deal is. Regular voicemail is okay.
Regarding the text message, they don't seem to give up. On all of my devices I get it. After deleting it I get it again on subsequent reboots. Quite annoying.
Essential PH-1, /e/ 0.6-n ROM, microG (NoGapps), XDA Legacy

marcdw said:
I use the Visual Voicemail on only one phone (my old G3). With the latest update it stopped working. Not sure what the deal is. Regular voicemail is okay.
Regarding the text message, they don't seem to give up. On all of my devices I get it. After deleting it I get it again on subsequent reboots. Quite annoying.
Essential PH-1, /e/ 0.6-n ROM, microG (NoGapps), XDA Legacy
Click to expand...
Click to collapse
I just find it to be strange that a lot of people use a carrier unlocked device to avoid their carriers bloatware. It seems like TMO are trying to force their consumers to use their Visual Voicemail instead of the Visual Voicemail provided by the Google Phone app.
Sent from my PH-1 using XDA Labs

Same issue here, using Metro. So I'm guessing T-Mobile changed something on their end. Ironically, the official Metro visual voicemail app works just fine.

I just blocked the number that kept texting me

Not to mention, now my device status states that it's"locked", which is very strange since this phone is OEM factory unlocked.???.
Sent from my PH-1 using XDA Labs

I spoke with someone from tech support at TMO and according to him, if you don't have a Google Pixel phone, the visual voicemail and the chat features won't work.
Sent from my PH-1 using XDA Labs

Related

Deleted Visual Voicemail, Now No Voicemail Alert

A while back I deleted VVM using root explorer. Recently I just noticed that I dont get voicemail notifications anymore on the phone and I had like 10 unheard messages. Do I have to have VVM on my phone to get alerted to voicemails or did I do something wrong. I dont have visual voicemail on my account.
Use Google voice
Sent from my Nexus S 4G using XDA App. Developer of brickROM, and OP of XDA Thread of The Year 2011.
nuffstylez said:
Do I have to have VVM on my phone to get alerted to voicemails
Click to expand...
Click to collapse
yes. that is how the VM notifications are handled in Sprint's EVO roms. I think you can just install an app called "voicemail notifier" to resolve the issue though.
I installed Visual Voicemail back on my phone and it didnt help. I still dont get voicemail notifications. What else can I try? Could it be on Sprint's end? I highly doubt it though

Voicemail notification on reboot

I use Google voice for my voicemail however on each reboot I receive a notification that I have 4 new voicemails in my sprint voicemail. I have called into my sprint voicemail to check this and it is not true. The notification is easily dismissed and doesn't return until the next system reboot so it isn't a very big deal. Still, it would be nice to ferret out this little glitch if possible. SPH-L720 running CM11.
Sent via mobile
Ever find a solution to this issue? I'm on a cm11 with Sprint=GV option also, and have consistently had the same issue.
Sent from my SPH-L710 using XDA Free mobile app
This is an ongoing problem with most if not all non TW roms. I have looked everywhere trying to figure it out and cannot find anything that works for me. There are some posts about getting another phone and switching the number back and forth or something like that but I don't care enough to go through that hassle. I use NotifyClean on Xposed so the notification does not appear everytime I reboot.

Voicemail notification won't go away

I've had my MXPE for about a week now, and ever since I've activated it, I've had a constant voicemail notification that won't go away, and re-notifies me every couple hours. I'm on Sprint, and I've already contacted their customer support, they had me reprogram the phone, then do a factory reset and the notification was still there. So they told me to contact Motorola for support saying it must be a software issue, but Motorola said it wouldn't be software it would be with Sprint. I've waited a few days, but it's still there and I've missed important messages because I didn't know I was being left voicemail. Is there any fix for this, or should I just return the phone? I haven't seen anyone else complain about it, so I'm thinking it might just be my particular phone does have buggy software.
Edit: I've tried both leaving myself a message and clearing my phone app cache, that makes it go away for about an hour and then it comes right back.
Have you tried just deleting the 1 voice mail that is giving you problems? Maybe it is hung up in the system somehow.
Oaklands said:
Have you tried just deleting the 1 voice mail that is giving you problems? Maybe it is hung up in the system somehow.
Click to expand...
Click to collapse
I have no messages in my voicemail, and Sprint reset my services so I had to completely set the system up again.
That happened to me and it was a result I believe of Google Voice. I eventually had to sign up for visual voicemail through AT&T, log on, and the message was there. I had to delete it from visual voicemail and it deleted from my phone.
Sent from my XT1575 using XDA Free mobile app
jiggyb21 said:
That happened to me and it was a result I believe of Google Voice. I eventually had to sign up for visual voicemail through AT&T, log on, and the message was there. I had to delete it from visual voicemail and it deleted from my phone.
Sent from my XT1575 using XDA Free mobile app
Click to expand...
Click to collapse
Was having the same issue too, on AT&T. I saw it right when I was transitioning from my backup S5 and then ignored it because it said it was coming from my Google Voice account. Kept getting stupid VM notifications for as long as I've had this phone and just came across this post. Never thought to check my AT&T voicemail, which is where their "welcome" voicemail was stored, no other messages, and deleted that sucker. Hopefully no more VM notifications pop up!

Verizon visual voice mail and 9009 error

I am trying to get Verizon Visual voicemail set up on my phone. I had it working with True2.1. After upgrading to True2.7, I now get an error code of 9009.
Here are some things that I have tried:
Turning off Wi-Fi
Turning off my Network Extender
Removing /Installing the VVM app, clearing data along the way
Clean install of True2.7 with just the VVM app
Using the build.prop from True2.1 on True2.7
Calling Vz Tech support
Contacting the ROM developer
Posting my problem on the thread for the True ROM
None of these approaches work. Im at a loss on what to try next. Unfortunately I'm back on True2.1 where VVM works.
Any suggestions from the XDA community?
Googling the error code returned this:
https://community.verizonwireless.com/thread/830429
*73 undoes any call forwarding options (conditional or otherwise) and returns the account to the default forwarding setting (which is to voicemail).
Thanks for the suggestion and the search. I cleared the app data for VVM. Dialed *73 from my phone. Turned off Wi-Fi and disconnected my Network Extender. I than tried reinstalling VVM and it fails like before. Reports error code 9009.
What is really strange is that an earlier version of the True ROM works fine. I worked on True2.1 and fails on True2.7. So strange.
I would love to find the cause of this problem. Any other suggestions from the XDA community?
My guess is there's a service missing that allows for the vvm functionality. I'm running version 2.6.2 of the same rom but will likely switch over to stock one 6.0.1 comes out. Will then debloat using titaniumbackup.
swieder711 said:
Thanks for the suggestion and the search. I cleared the app data for VVM. Dialed *73 from my phone. Turned off Wi-Fi and disconnected my Network Extender. I than tried reinstalling VVM and it fails like before. Reports error code 9009.
What is really strange is that an earlier version of the True ROM works fine. I worked on True2.1 and fails on True2.7. So strange.
I would love to find the cause of this problem. Any other suggestions from the XDA community?
Click to expand...
Click to collapse
Could be the text messages it uses to setup the voicemail box are getting blocked. Are you using a non standard text app?
Sent from my XT1575 using Tapatalk
dottat said:
Could be the text messages it uses to setup the voicemail box are getting blocked. Are you using a non standard text app?
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Im using Textra as my messaging app. Seems to be fine when running True2.1. Only fails when running True2.7. Same messaging app with the 2 different ROMs.
gpz1100 said:
My guess is there's a service missing that allows for the vvm functionality. I'm running version 2.6.2 of the same rom but will likely switch over to stock one 6.0.1 comes out. Will then debloat using titaniumbackup.
Click to expand...
Click to collapse
Are you using Verizon Visual Voice Mail with True 2.6.2??
For the time being, I switched for Google Voice/Hangout to handle my voicemail. I am back on True 2.7
swieder711 said:
Are you using Verizon Visual Voice Mail with True 2.6.2??
For the time being, I switched for Google Voice/Hangout to handle my voicemail. I am back on True 2.7
Click to expand...
Click to collapse
I'm not. I'm on sprint. I actually think you're better off with google voice as your messages are retained between carriers. With carrier VVM if you ever switched, messages would be lost.
Another option is youmail.

Verizon Visual Voicemail?

I asked in the LeeDroid thread, then realized its probably better asked here instead.
Anyone have a working APK for the Verizon Visual Voicemail app for the HTC10? Once I flash a custom ROM such as LeeDroid (and, I assume any other custom ROM?) there's no longer any app for VVM.
In fact, as far as I can tell, there is no voicemail app at all; so anytime someone leaves me a VM, I'm not getting notified about it. The only way for me to check VM's is manually press 1 each time on the dialer.
Anyone else on VZW having this issue?
Verizon Visual Voicemail
VVM is being discontinued on July 8, 2016. Here is the story:
https://www.verizonwireless.com/support/discontinue-visual-voice-mail-july-2016/
michaelbsheldon said:
VVM is being discontinued on July 8, 2016. Here is the story:
https://www.verizonwireless.com/support/discontinue-visual-voice-mail-july-2016/
Click to expand...
Click to collapse
Uh, that's only the $3/mo VVM service. The basic VVM service (which is free with all phones that have Advanced Calling features) isn't going anywhere.
VVM
After July 8th, the only thing available will be *86.
It won't show in your messages as a playable message anymore.
michaelbsheldon said:
After July 8th, the only thing available will be *86.
It won't show in your messages as a playable message anymore.
Click to expand...
Click to collapse
Did you even read the page that you linked?
Alternatives
You can also continue to use our free Basic Visual Voice Mail service by upgrading your device to a smartphone or compatible phone. Please refer to our Basic Visual Voice Mail FAQs for more information.
xtermmin said:
Did you even read the page that you linked?
Alternatives
You can also continue to use our free Basic Visual Voice Mail service by upgrading your device to a smartphone or compatible phone. Please refer to our Basic Visual Voice Mail FAQs for more information.
Click to expand...
Click to collapse
Sure Did read it.
It says only *86 will be available.
That is my point: you won't any longer get playable messages stored in your M9 as before. You will have to dial *86.
michaelbsheldon said:
Sure Did read it.
It says only *86 will be available.
That is my point: you won't any longer get playable messages stored in your M9 as before. You will have to dial *86.
Click to expand...
Click to collapse
No?
https://www.verizonwireless.com/support/voice-mail-comparison/
What's going away is the $2.99 option.
Look under "Basic Visual Voice Mail (Included)"
App and *86
Again, read the link you posted. The first line:
On 7/8/2016, the $2.99 Visual Voice Mail service will be discontinued. Some older smartphones and basic phones that support it won't be able to use the service.
This is only impacting some older smartphones and basic phones.
The HTC 10 is newer and a smartphone, and is therefore unaffected because it qualifies for the free basic VVM.
I have the voicemail app n my viper rom here but it takes the 2.99 premium upgrade.
Is the new message+ app what your looking for? I think that had the VVM also. I had it saved somewhere but for the life of me I cant find it now. ill pull it later cause I'm going to back to stock to test something out.
afuller42 said:
I have the voicemail app n my viper rom here but it takes the 2.99 premium upgrade.
Is the new message+ app what your looking for? I think that had the VVM also. I had it saved somewhere but for the life of me I cant find it now. ill pull it later cause I'm going to back to stock to test something out.
Click to expand...
Click to collapse
The Voicemail app and Message+ are two different things.
The Voicemail app defaults you to a free trial of the $2.99 premium VVM, but you can downgrade straight away to the free VVM service from the menu.
The Message+ app can be downloaded from the Play Store (search for Verizon Messages).
https://drive.google.com/folderview?id=0B-M4oEDjt1EMd0c3UmNfYkh3ZDQ
Verizon vvm and messages
Thanks all for the replies. Ultimately I'm just going back to Google voice for my VM's.
xtermmin said:
The Voicemail app and Message+ are two different things.
The Voicemail app defaults you to a free trial of the $2.99 premium VVM, but you can downgrade straight away to the free VVM service from the menu.
The Message+ app can be downloaded from the Play Store (search for Verizon Messages).
Click to expand...
Click to collapse
I figured that out after I searched the play store. I have never seen this basic VVM cause I never used the stuff, I have the app installed but never use , I also thought when I did start up the message app it did have a tab for the voicemail but again it was not there.
My voice-mail goes through my HTC messages app. It is a tab/slide over in the app
Sent from my HTC6545LVW using XDA-Developers mobile app
aer0zer0 said:
https://drive.google.com/folderview?id=0B-M4oEDjt1EMd0c3UmNfYkh3ZDQ
Verizon vvm and messages
Click to expand...
Click to collapse
Is it set up like the m9 where the messages app has 3 tabs sms, mms, and voicemail because when I tap voicemail it takes me to my text messages with no voicemails after I installed those apks. That's is the messages apk from the Verizon version right? I think there is something else probably missing to make it work properly.
Tommydorns said:
Is it set up like the m9 where the messages app has 3 tabs sms, mms, and voicemail because when I tap voicemail it takes me to my text messages with no voicemails after I installed those apks. That's is the messages apk from the Verizon version right? I think there is something else probably missing to make it work properly.
Click to expand...
Click to collapse
correct, i have no idea what else you need to get going though.
It has to be some type of file that joins the two together.
Sent using Tapatalk
Yeah, I just had the stock system with the messages app. I was thinking the apk for the messages app would work. Now I'm in leedroid and I don't have it either.
Sent from my HTC6545LVW using XDA-Developers mobile app
rajuabju said:
I asked in the LeeDroid thread, then realized its probably better asked here instead.
Anyone have a working APK for the Verizon Visual Voicemail app for the HTC10? Once I flash a custom ROM such as LeeDroid (and, I assume any other custom ROM?) there's no longer any app for VVM.
In fact, as far as I can tell, there is no voicemail app at all; so anytime someone leaves me a VM, I'm not getting notified about it. The only way for me to check VM's is manually press 1 each time on the dialer.
Anyone else on VZW having this issue?
Click to expand...
Click to collapse
ptko15 said:
Yeah, I just had the stock system with the messages app. I was thinking the apk for the messages app would work. Now I'm in leedroid and I don't have it either.
Click to expand...
Click to collapse
I am experiencing the same thing, after just switching to LeeDroid.
I tried downloading and installing the .APK file referenced in this thread. That seems to work somewhat, but when I launch the app I just get a message that says "Connecting to Visual Voicemail...", and then nothing happens. I wind up having to back out of the app.
Any ideas? Thanks!
Then there was this ... Running LeeDroid
Andyw2100 said:
I am experiencing the same thing, after just switching to LeeDroid.
I tried downloading and installing the .APK file referenced in this thread. That seems to work somewhat, but when I launch the app I just get a message that says "Connecting to Visual Voicemail...", and then nothing happens. I wind up having to back out of the app.
Any ideas? Thanks!
Click to expand...
Click to collapse
I never got it figured out. But went back to stock.

Categories

Resources