I've had my MXPE for about a week now, and ever since I've activated it, I've had a constant voicemail notification that won't go away, and re-notifies me every couple hours. I'm on Sprint, and I've already contacted their customer support, they had me reprogram the phone, then do a factory reset and the notification was still there. So they told me to contact Motorola for support saying it must be a software issue, but Motorola said it wouldn't be software it would be with Sprint. I've waited a few days, but it's still there and I've missed important messages because I didn't know I was being left voicemail. Is there any fix for this, or should I just return the phone? I haven't seen anyone else complain about it, so I'm thinking it might just be my particular phone does have buggy software.
Edit: I've tried both leaving myself a message and clearing my phone app cache, that makes it go away for about an hour and then it comes right back.
Have you tried just deleting the 1 voice mail that is giving you problems? Maybe it is hung up in the system somehow.
Oaklands said:
Have you tried just deleting the 1 voice mail that is giving you problems? Maybe it is hung up in the system somehow.
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I have no messages in my voicemail, and Sprint reset my services so I had to completely set the system up again.
That happened to me and it was a result I believe of Google Voice. I eventually had to sign up for visual voicemail through AT&T, log on, and the message was there. I had to delete it from visual voicemail and it deleted from my phone.
Sent from my XT1575 using XDA Free mobile app
jiggyb21 said:
That happened to me and it was a result I believe of Google Voice. I eventually had to sign up for visual voicemail through AT&T, log on, and the message was there. I had to delete it from visual voicemail and it deleted from my phone.
Sent from my XT1575 using XDA Free mobile app
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Was having the same issue too, on AT&T. I saw it right when I was transitioning from my backup S5 and then ignored it because it said it was coming from my Google Voice account. Kept getting stupid VM notifications for as long as I've had this phone and just came across this post. Never thought to check my AT&T voicemail, which is where their "welcome" voicemail was stored, no other messages, and deleted that sucker. Hopefully no more VM notifications pop up!
Related
This is the only thing that has stopped me from making the switch to one of Darchstar's new ROMs. I was very hesitant to make a thread about this but I've received PMs from other people experiencing the same issue. Here's hoping we can get this figured out.
Whenever I install a 2.1 or 2.0.1 ROM I get a notification telling me that I have a voicemail waiting. I click the notification and it automatically dials *86.
"Thanks for calling Helio by Virgin Mobile. Please enter your mobile number beginning with your area code." That's definitely not right.
I call my Sprint Voicemail box and I have no messages. I call myself and leave a message and then delete it. Nothing.
I go into "Call Settings" and change my voicemail number and the notification remains.
I registered with Google Voice. The notification stayed. I left a Google Voice voicemail and deleted it... no change.
I RUU'd, re-rooted and flashed darchstar's ROM. Mockingly, the notification appeared immediately.
I installed Flip's 2.1 Sense ROM and the Indicator showed up immediately, but I was able to clear it in the Settings menu. (Settings > Call Settings > Clear Voicemail Notification) -- This option isn't available in the AOSP ROMs. I've tried to push the settings APK from Flip's ROM, but of course the settings program does nothing but forceclose on AOSP.
I'd just switch to Flip's ROM and manually remove Sense, but AFAIK there is no fix for the Market in that ROM as of yet.
I've also called Sprint regarding the issue. I hoped that a simple reset of my voicemail box would resolve the issue. No dice. I did, however, confuse the heck out of a Tech Support representative at least.
I am not nearly as experienced with Android Development as I'd like to be, but I am trying to learn. I've poked through the SDK documentation and it seems like I might be able to completely disable that notification if I knew what I was doing a little better. This would be fine being that I've fully switched my voicemail box to Google Voice.
I have managed to get the notification to go away for a period of time. If I wipe, flash, wipe, flash enough I'll boot and the notification won't be there. Each and every single time it comes back eventually. I got it to go away for approx 7 hours about a week ago. I was so pissed when it came back...
The closest thing to a solution that I've came across is going into framework-res and removing the PNG for the voicemail notification. At least, I don't have to stare at that icon all day long that way.
Does anyone have any ideas that I haven't covered above?
You know Im right there with you. I have tried just about everything you outlined and I still couldnt get it to go away more than a few hours. Fresh 2.1 did slightly help the situation by being able to clear it but as soon as I restarted, there it was again.
Just out of curiosity Illogic, have you tried a new Micro SD card?
kbizzle said:
You know Im right there with you. I have tried just about everything you outlined and I still couldnt get it to go away more than a few hours. Fresh 2.1 did slightly help the situation by being able to clear it but as soon as I restarted, there it was again.
Just out of curiosity Illogic, have you tried a new Micro SD card?
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That I have not. I would be very surprised if that fixed it, but I suppose it is worth looking at at this point.
illogic6 said:
That I have not. I would be very surprised if that fixed it, but I suppose it is worth looking at at this point.
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I have been waiting on a 8gb class 6 for 2 and a half weeks. I was gonna test when it came in. I have partitioned many times but I wonder if it is possible something is just stuck on it and its causing this issue. I dont know, maybe im just on my last ideas about it.
I have a feeling that it has something to do with the fact that we are missing visual voicemail on these unofficial builds.
When we receive a Sprint Voicemail on a ROM without VVM we get a SMS message that would normally be filtered out by the VVM app. When you clear your voicemail box you get a SMS that looks like it's meant to turn the message waiting indicator off, but the phone doesn't recognize it.
Been pulling my hair out over this for too long.
illogic6 said:
I have a feeling that it has something to do with the fact that we are missing visual voicemail on these unofficial builds.
When we receive a Sprint Voicemail on a ROM without VVM we get a SMS message that would normally be filtered out by the VVM app. When you clear your voicemail box you get a SMS that looks like it's meant to turn the message waiting indicator off, but the phone doesn't recognize it.
Been pulling my hair out over this for too long.
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The only thing is that we seem to be the ONLY two with the problem. Everyone else doesnt have VVM and they dont have that icon everytime.
kbizzle said:
The only thing is that we seem to be the ONLY two with the problem. Everyone else doesnt have VVM and they dont have that icon everytime.
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It's not just us. I know of at least one other person for sure.
illogic6 said:
It's not just us. I know of at least one other person for sure.
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I'm guessing that'd be me. Thanks for referring me to this thread.
well i'm decompiling the settings.apk from both Sense 2.1 and AOSP 2.1 to compare them hopefully I can get the "clear voicemail notification" setting working in AOSP 2.1
Nah I got the same thing. Just choose to wait it out I guess.
wakeboarder1335 said:
well i'm decompiling the settings.apk from both Sense 2.1 and AOSP 2.1 to compare them hopefully I can get the "clear voicemail notification" setting working in AOSP 2.1
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Cool, so does that fix your issue? if so, mind giving it to me so i can update my rom with these settings for my next update? Thanks
I've opened up the settings apk with WinRAR and none of the files inside are plain text. Just compiled gobbledegook.
The settings apks are open sourced, right? Hmmmm.....
Doesn't solve the problem, but you could switch your voicemail over to Google Voice.
mrinehart93 said:
Doesn't solve the problem, but you could switch your voicemail over to Google Voice.
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He mentioned that he had in the first post. It was also stated that there is no way to remove the icon. If he is like me, the icon is annoying.
No, he mentioned he tried giving himself a voicemail in his Google Voice number. I mean switching from Sprint Voicemail over to Google Voicemail. That's what I did and I solved this problem.
illogic6 said:
I am not nearly as experienced with Android Development as I'd like to be, but I am trying to learn. I've poked through the SDK documentation and it seems like I might be able to completely disable that notification if I knew what I was doing a little better. This would be fine being that I've fully switched my voicemail box to Google Voice.
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Im pretty sure he said he had switched to google voice.
mrinehart93 said:
No, he mentioned he tried giving himself a voicemail in his Google Voice number. I mean switching from Sprint Voicemail over to Google Voicemail. That's what I did and I solved this problem.
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I have forwarded my phone to Google Voice's voicemail service and the icon remained. Did you forward it to Google and resolve the issue? That's what I meant when I said that I "registered" with Google Voice. Sorry... that wasn't real clear.
illogic6 said:
I have forwarded my phone to Google Voice's voicemail service and the icon remained. Did you forward it to Google and resolve the issue?
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Illogic, I did it on Freshs 2.1 and it worked because Freshes has the clear voice mail option in settings. Not to mention, for some reason Freshs also integrated GV into the voice mail settings. It was actually pretty cool.
What I did was change the Voicemail setting in AOSP 2.1 to Google Voicemail. I just left it at that (didn't change it back to Sprint) because I like GV better. But I don't get the ghost notification with my voicemail handled by GV.
kbizzle said:
Illogic, I did it on Freshs 2.1 and it worked because Freshes has the clear voice mail option in settings. Not to mention, for some reason Freshs also integrated GV into the voice mail settings. It was actually pretty cool.
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Yeah, I noticed your posts in the ROM thread regarding that. Just if we could, somehow, get that ported to the AOSP ROMs we'd be golden.
Okay so i spent 4 days uninstalling and reinstalling the sprint VVM app and following the directions from this thread:
http://forum.xda-developers.com/showthread.php?t=982966&page=14
I must have attempted it over 200 times when suddenly.. IT JUST WORKED, i did a little dance, jumped around, did a backflip, the usual celebration stuff
Anyway, 24 hours later my MIUI somehow got stuck in a bootloop so i had to do a restore and i lost it, needless to say i've tried another 200 times to get my sprint visual voicemail working and it just keeps saying
"Data Restore Failed" On TitaniumBackup
Is there any flashable ZIP that i can just flash and get my VVM working? this is driving me insane, i have no idea what i did different the one time it worked but i just cannot get it to work again.. pleaaaaaase help
your not doing it right then, it has worked countless times for myself and friends. Somewhere along the lines you are skipping something or not following the directions fully
Trust me i am doing everything right
1.) Uninstall the voicemail
2.) Install the Voicemail APK
3.) Copy/paste the files from zip into the Titanium Backup Folder
4.) Restore DATA only from voicemail in titanium backup
and it should work.. but i get Data Restore Failed every single time
I swear i had seen a flashable zip fix for this somewhere, has anyone done this succesfully and have a zip?
Finally just got it working, i had to uninstall/reinstall Titanium Backup and then it worked, only took me like 60 more tries lol.. I am DEFINTEILY gonna make a nandroid back up RIGHT AWAY, but would still be interested in this ZIP for future referenes
Okay well i got the Application to install correctly, but i'm still not getting the voicemails to it... I was using google voice and i just tried to test my new sprint VVM and the voicemail still went to google's voice, so i uninstalled it and i keep trying to compose a message to myself and nothing is coming back...do i need to do something to turn off google voicemail ?
pulazki said:
Okay well i got the Application to install correctly, but i'm still not getting the voicemails to it... I was using google voice and i just tried to test my new sprint VVM and the voicemail still went to google's voice, so i uninstalled it and i keep trying to compose a message to myself and nothing is coming back...do i need to do something to turn off google voicemail ?
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I have this same problem with google voice just earlier this morning.
First you have to login google voice account via the net and deactivate google voice. It will prompt you to dial *38 to deactivate, this should now revert you back to sprint visual voicemail. Hope this help.
pulazki said:
Okay well i got the Application to install correctly, but i'm still not getting the voicemails to it... I was using google voice and i just tried to test my new sprint VVM and the voicemail still went to google's voice, so i uninstalled it and i keep trying to compose a message to myself and nothing is coming back...do i need to do something to turn off google voicemail ?
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If you chose Google voice integration your voicemails will go to Google voice no matter what
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My voicemail icon keeps coming back randomly even though I have nothing in my voicemail box. Does anyone know what causes this? It's getting reeeeeally annoying!
Sent from my HTC Glacier using XDA App
Is it just saying you have a voicemail or is there another message displayed when you drop down your notifications?
Sent from my HTC Glacier using XDA App
It's saying 'New Voicemail' but there isn't one. Not rooted, no ROM, totally stock.
Not sure about that issue. I know I would get the icon and it stated inbox full if I had less than 100MB (maybe 200MB) of available space on the phone. I had to go through everything and figure out what I really needed on the phone and get rid of the extra junk (thanks Amazon).
You might want to try dialing into your voicemail and see if there is actually a message that visual voicemail isn't downloading. I had that happen on my G1.
Sent from my HTC Glacier using XDA App
Nope, that didnt do anything. This is so annoying. I dont want to have to hard reset over this.
Anyone else have any ideas? Something occurred to me just now. I remember I created a voicemail message by accident by calling my phone with Google Talk on my laptop. I then deleted the voicemail in Google Voice on the laptop. But I'm wondering if MAYBE the message was deleted but the notification was still sent out from Google to my phone and got stuck there when I deleted the message online.?? That make sense?
Sent from the XDA App
This happened to me once a long time ago (back when I had a measly Nokia dumbphone). It had something to do with my service provider's network. From what I can remember, which may or may not be accurate, is that the voicemail icon is turned on/off by an unseen sms. For some reason, my phone wasn't getting the "off" sms or something. I ended up calling my service provider and then they sent something across the network that sort of reset that. No idea what they did, but it worked.
Go to <settings <call and click "Clear voicemail notification"
-Your welcome
j0e_ahm said:
Go to <settings <call and click "Clear voicemail notification"
-Your welcome
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I had the same problem, and this worked. Thanks!
I had the same problem recently. I grabbed my wife's phone and left myself a message, it fixed it.
Done. Fixed. My wife called the phone, left a new message, we deleted it and the notice hasnt come back.
Sent from the XDA App
A while back I deleted VVM using root explorer. Recently I just noticed that I dont get voicemail notifications anymore on the phone and I had like 10 unheard messages. Do I have to have VVM on my phone to get alerted to voicemails or did I do something wrong. I dont have visual voicemail on my account.
Use Google voice
Sent from my Nexus S 4G using XDA App. Developer of brickROM, and OP of XDA Thread of The Year 2011.
nuffstylez said:
Do I have to have VVM on my phone to get alerted to voicemails
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yes. that is how the VM notifications are handled in Sprint's EVO roms. I think you can just install an app called "voicemail notifier" to resolve the issue though.
I installed Visual Voicemail back on my phone and it didnt help. I still dont get voicemail notifications. What else can I try? Could it be on Sprint's end? I highly doubt it though
Got Sprint S6 Edge+ last Friday and I am guessing this issue would apply for Note 5.
I happened to check my voicemail today (long press 1) and surprised to see there were 4 voicemails. I got nothing in notification. No icon or message.
I had disabled Sprint's Visual Voicemail on day 1 since I don't want to pay premium for those services. But I thought the system would let me know about VMs via icon or message.
I tried installing "voicemail notifier" apk but that did not help either.
What am I doing wrong? How are you notified about pending Voice Mails? Non-Sprint phones may have different way... How about Sprint folks?
Any help is appreciated.
Thanks!!
goitsme48 said:
Got Sprint S6 Edge+ last Friday and I am guessing this issue would apply for Note 5.
I happened to check my voicemail today (long press 1) and surprised to see there were 4 voicemails. I got nothing in notification. No icon or message.
I had disabled Sprint's Visual Voicemail on day 1 since I don't want to pay premium for those services. But I thought the system would let me know about VMs via icon or message.
I tried installing "voicemail notifier" apk but that did not help either.
What am I doing wrong? How are you notified about pending Voice Mails? Non-Sprint phones may have different way... How about Sprint folks?
Any help is appreciated.
Thanks!!
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This will be a network/carrier issue rather than the phone. The icon is generated (and removed) by the carrier, which is why it sometimes takes a few minutes for it to disappear after deleting your messages. Maybe you should seek support from them.