Joying Touchscreen not responding - Android Head-Units

After about a year now my head unit does not respond to dinner input on the touchscreen correctly anymore.
Does anyone know a fix for this?
I have mailed joying to either replace or take back the head unit as this is now the second big problem I have after I had to replace the Mainboard at first because there was a hiss with every digital audio.
https://youtu.be/EQqkln1NcFM

Zeze21 said:
After about a year now my head unit does not respond to dinner input on the touchscreen correctly anymore.
Does anyone know a fix for this?
I have mailed joying to either replace or take back the head unit as this is now the second big problem I have after I had to replace the Mainboard at first because there was a hiss with every digital audio.
https://youtu.be/EQqkln1NcFM
Click to expand...
Click to collapse
Well at least you are able to scroll up and down, mine was totally unresponsive. Got mine in 2016 and 1.5yrs later screen was unresponsive. Sent back for repair,1.5yrs later same issue and the model was EOL. Suspected mine was due to the tropical heat in S.E.A but I could be wrong. Still waiting to see if anyone else is having same issue before getting another new one.
Sent from my SM-G950F using Tapatalk

Related

Joying 10.1" touch screen not working

Hey everyone,
I had an issue with my previous unit where the screen went dark and nothing would work. Joying sent me a new base unit. I got the new unit hooked up (which isn't the same model or something because it is missing 2 video out ports) and upgraded to 6.0.1. Everything worked fine for about a day and a half and now the touch screen doesn't respond. I can use a mouse and keyboard to navigate the unit but the touch screen doesn't register any touches. I have reflashed the 6.0.1 update as well as done a factory reset. Any other ideas? I really hate to have to end up shipping it back to joying as the process takes forever and now I have to pay to ship 2 units back plus possibly the screen. It is really frustrating. Is the quality usually this bad?
If its been in the vehicle the LCD/digitizer connector might have been vibrated loose. Have you tried unhooking both sides of the cable from the board and screen, checked for damage on either of the cable ends and both connectors and reseated everything firmly?
please let us know what you guys end up doing. My digitizer went bad also.

[Solved][XRC PX5 Oreo] Wifi & bluetooth sometimes not working when waking up.

Hi,
There's an issue that has been mildly bugging me since I have had my Android Head Unit. Just wondering if I'm the only one or if this is a known issue.
Sometime when starting the car and the Head Unit powers up, the bluetooth and Wifi radios are not working. My phone cannot connect via bluetooth and the Wifi activation slider in the Wifi Setting menu will not move to the "activated" position.
Usually, a full system restart fixes the issue but I've had occurence where a second reboot in a row is necessary!
This has been going since I have had the unit. I didn't stay on stock ROM for long as I moved to Malaysk first and now using Hal9k ROM. Both ROMs exhibit the same issue. Point is I don't know if the stock ROM had this issue.
Head Unit is equipped with a MD725 version 1 radio module.
Does somebody have a workaround (other than rebooting)?
Thanks!
EDIT: Please check this post for a detailed explanation of the cause of the problem, the resolution process and finally provides fixes for it.
psyko_chewbacca said:
Hi,
There's an issue that has been mildly bugging me since I have had my Android Head Unit. Just wondering if I'm the only one or if this is a known issue.
Sometime when starting the car and the Head Unit powers up, the bluetooth and Wifi radios are not working. My phone cannot connect via bluetooth and the Wifi activation slider in the Wifi Setting menu will not move to the "activated" position.
Usually, a full system restart fixes the issue but I've had occurence where a second reboot in a row is necessary!
This has been going since I have had the unit. I didn't stay on stock ROM for long as I moved to Malaysk first and now using Hal9k ROM. Both ROMs exhibit the same issue. Point is I don't know if the stock ROM had this issue.
Head Unit is equipped with a MD725 version 1 radio module.
Does somebody have a workaround (other than rebooting)?
Thanks!
Click to expand...
Click to collapse
How disappointing to see that no one has replied. I purchased a Seicane unit from an Amazon seller two weeks ago, and among the things I noticed immediately was the frequent, seemingly random WIFI/BT disconnect. As you described, it happens when waking up. Either pressing the reset button or holding the power button for >5 seconds has returned their functionality every time (so far). But, in corresponding with Seicane, they act like it's the first time they've heard of it. They want to replace the WIFI module. But, I'm sure that'll take weeks, and by the time it gets here, I'm outside the return window with Amazon.
I'm fully stock, and I really like the fit and finish in my Tundra.
Can I thread-jack and ask you some questions to see if you have other issues like me?
- Google account sync is missing calendar (and chrome too, for that matter). That means any calendar app (stock or 3rd party) cannot access events. Do you see calendar under settings/accounts/google/sync?
- Side-loading apks is a no-go. Whether I use file manager, or the default "Apk-installer", when I try to install an APK (even OEM legit ones on the internal memory), I get a momentary flash of "package install.." then right back to the file list. Seicane doesn't seem to understand the issue, even after I sent them a video of how it's behaving.
- Fader is not working. I do have left/right, but when I move fader to rear, everything goes quiet. It seems front and rear are combined, because full front has sound coming from all speakers. That's not a deal breaker since I generally listen to podcasts, and not music.
Just knowing there's someone else out there with similar issue(s) is comforting.
Seicane = Bad Customer Service, No Support after they have your money
I purchased a Seicane Nav/Radio Unit back in June 2018, and from day 1 the Parrot Bluetooth module I paid extra for has never worked. Did everything recommended, used their BT apk, tried setting up via Phone apk, changed name of BT module, change passcode to 0000, 1234, 01234, but it never saw my BT enable Phone or Tablet that was within 2 foot of the Head Unit, nor did my phone or tablet ever see the Head Unit.
I have been going back and forth with Seicane, and after 3 months got them to send me a replacement BT Module. They shipped me an unmarked module that does not even look like its Bluetooth other than the 10 pins at the bottom of it for mounting. Oh, no instructions, no explanations, nor did they tell me the Head Unit needed to be COMPLETELY disassembled to get at the existing BT module. Once opened it was apparent that the module was soldered in requiring de-soldering of the old, and soldering in the new. Problem was while inspecting how to do this I found 3 SMD resistors on the main board that were damaged during manufacturing, so now I know why the BT never worked! I assume they knew it also, and that is why they sent me the replacement module knowing that if I opened the case, the factory warrantee was then void. So now they want me to spend $60 to ship the Head Unit back to them in China, and of course, they will void the warrantee and change me $60 to get it back.......NEVER AGAIN WITH SEICANE.................
Seicane:
CPU: 8 core 64-bit CPU Coretex-A53 @ 1.5G
Memory: 3891
Kernel Version: 4.4.93+ [email protected] #263 Wed May 9 09:36:56 CST 2018
Build Number: px5-userdebug 8.0.0 OPR5.170623.007 end.hct.20180515.095719 test-keys
MCU Version: MTCE_KLD_V2.80_1 Mar 1 2018 16:54:22
Model: px5(800x480)
Android version: 8.0.0
Android security patch level: October 5, 2017
I have similar problems, i thought that only the "XRC" units (MTCE_XRC_...) ones had the problem with WiFi and Bluetooth not working sometimes when you start.
From what i saw, a restart sometimes fixes it.
Somebody said that entering into recovery and then restarting seems to always fix the issue, but it's still annoying.
Until somebody finds a "real" solution, we're stuck with restarting the unit if the WiFi/BT doesn't work.
You could try using an USB adapter for the WiFi and Bluetooth, the ones i had (for my PC) didn't work, probably we need something designed for Android.
P.S. the problem is not from custom ROMs, it does the same with the ROM that it came with.
Well, that's not very promising. I initiated the refund/return process for mine with Amazon. I have about 10 days left before the return window closes. So glad I bought from AZ vs. AliExpress or directly from Seicane.
There's another seller of the PX5 (Hizpo) that is custom fit to my Tundra, but uses the button-less trim. I'm hoping that it doesn't have this issue.
On an aside, I figured out why my APKs wouldn't side-load. Under settings/car/factory defaults/other is a setting called "install apps" which was set to disabled. Switching it to enabled allowed me to install all my favorite 'patched' apks. Unfortunately, the intermittent wifi/BT is a deal breaker. I'm hoping Seicane can come up with a fix/workaround suggestion in the coming days - else, this one is getting picked up by the big brown truck.
verszipo said:
I have similar problems, i thought that only the "XRC" units (MTCE_XRC_...) ones had the problem with WiFi and Bluetooth not working sometimes when you start.
From what i saw, a restart sometimes fixes it.
Somebody said that entering into recovery and then restarting seems to always fix the issue, but it's still annoying.
Until somebody finds a "real" solution, we're stuck with restarting the unit if the WiFi/BT doesn't work.
You could try using an USB adapter for the WiFi and Bluetooth, the ones i had (for my PC) didn't work, probably we need something designed for Android.
P.S. the problem is not from custom ROMs, it does the same with the ROM that it came with.
Click to expand...
Click to collapse
Yeah, if I can't find a satisfactory solution, my backup plan is to mount a USB hub behind the radio and use a USB Wifi/BT adapter.
From what I read, the Comfast WU725B is compatible with the android headunit. It's probably the same chipset that is used on the internal MD725 module of the head unit!
psyko_chewbacca said:
Yeah, if I can't find a satisfactory solution, my backup plan is to mount a USB hub behind the radio and use a USB Wifi/BT adapter.
From what I read, the Comfast WU725B is compatible with the android headunit. It's probably the same chipset that is used on the internal MD725 module of the head unit!
Click to expand...
Click to collapse
I've got that Hizpo arriving on Wed. If it has the same issue running stock (as the Seicane XRC) does, then I'll be happy to give the WU725B adapter a go. I just wonder why there aren't more people complaining about this phenomenon given the popularity of the PX5 systems.
psyko_chewbacca said:
Yeah, if I can't find a satisfactory solution, my backup plan is to mount a USB hub behind the radio and use a USB Wifi/BT adapter.
From what I read, the Comfast WU725B is compatible with the android headunit. It's probably the same chipset that is used on the internal MD725 module of the head unit!
Click to expand...
Click to collapse
I'd be interested to know if this works. I found a thread where others have done that to fix BT call issues. Apparently it's not just plug and play in most cases.
https://forum.xda-developers.com/an...ons-development/bluetooth-usb-dongle-t3684383
Same unit, different issues...
Hazard15301 said:
I'd be interested to know if this works. I found a thread where others have done that to fix BT call issues. Apparently it's not just plug and play in most cases.
https://forum.xda-developers.com/an...ons-development/bluetooth-usb-dongle-t3684383
Click to expand...
Click to collapse
Hi,
I think I have the same unit - I too had issues with Bluetooth, but after a factory reset it seemed to behave itself. The only downside is the hardware buttons on the facia (its a merc slk 200 type facia) are now not working! navi, setup, BT, 1-6, power etc all not responding. I'm a bit of a newb when it comes to the hardware side of these android head units - am I missing some sort of interface APK that helps the hardware buttons talk to the android OS?
Sorry for thread jacking, but I'm starting to get a bad feeling - I purchased from seicane direclty and so far, the support feels like one guy doing it after he gats back from the factory...
For ref I took some pics and a video of the issue - any hints?
https://photos.app.goo.gl/WRrc69Qr3CpFaTq7A
I believe it MTCE_MX2_V2.94_1 on 8 core 64-bit coretex-A53 @ 1.5Ghz
px5-userdebug 8.0.0 OPR5.170623.007
xboson said:
Hi,
I think I have the same unit - I too had issues with Bluetooth, but after a factory reset it seemed to behave itself. The only downside is the hardware buttons on the facia (its a merc slk 200 type facia) are now not working! navi, setup, BT, 1-6, power etc all not responding. I'm a bit of a newb when it comes to the hardware side of these android head units - am I missing some sort of interface APK that helps the hardware buttons talk to the android OS?
Sorry for thread jacking, but I'm starting to get a bad feeling - I purchased from seicane direclty and so far, the support feels like one guy doing it after he gats back from the factory...
For ref I took some pics and a video of the issue - any hints?
https://photos.app.goo.gl/WRrc69Qr3CpFaTq7A
I believe it MTCE_MX2_V2.94_1 on 8 core 64-bit coretex-A53 @ 1.5Ghz
px5-userdebug 8.0.0 OPR5.170623.007
Click to expand...
Click to collapse
You need to go into the Factory Settings menu, under the Panel Key Study header and manually set all your physical buttons
Hazard15301 said:
You need to go into the Factory Settings menu, under the Panel Key Study header and manually set all your physical buttons
Click to expand...
Click to collapse
Hi,
Yep - tried that - a couple of times (factory settings code 126) - tried reset and panel key study - nothing appears on screen. Tried waiting a minute or two but no dice. I'll try again just to be sure and report back.
---------- Post added at 10:02 PM ---------- Previous post was at 09:52 PM ----------
xboson said:
Hi,
Yep - tried that - a couple of times (factory settings code 126) - tried reset and panel key study - nothing appears on screen. Tried waiting a minute or two but no dice. I'll try again just to be sure and report back.
Click to expand...
Click to collapse
Yep - so just tried that page again - waitied about a minute and a half - nothing showed up - blank page & no response to any hardware buttons on the facia - the canbus based steering wheel answer, hangup and volume controls work as expected. So it should just detect the hardware buttons no issue? No special apk needed?
erkme73 said:
I've got that Hizpo arriving on Wed. If it has the same issue running stock (as the Seicane XRC) does, then I'll be happy to give the WU725B adapter a go. I just wonder why there aren't more people complaining about this phenomenon given the popularity of the PX5 systems.
Click to expand...
Click to collapse
The new hizpo unit worked GREAT! No dropouts. Well, at least not for the first 10 min... After that the screen went dark. Resetting and power-cycling made it beep and the buttons illuminated green for about 2 seconds... But that was it.
I did an exchange through Amazon and the replacement arrived today. On power up, no wifi or BT. ARG. I did a power-cycle, and both came back. I went to vehicle several more times during they day/evening, and despite cold booting, wifi resumed each time. Fingers crossed, but I'm guessing it will disappoint me soon.
I sent a message to the seller asking for stock MCU and firmware images, but I'm sure that will be met with crickets.
Will update if anything changes.
That didn't take long. Got in truck this am to find no wifi. Took FOUR resets for it to finally wake the wifi/bt. Really frustrating. Took a video and sent it to the Amazon seller (JBY TECH) asking what I need to do to get a functioning unit. If I do another exchange it'll be the third unit. This sucks.
Wish I could get a non-XRC unit that fits my Sequoia.
Growing more frustrated and impatient by the day, I opted to remove the back of the radio (which leaves the factory warranty seal intact) to get a better view of the wifi/bt components. The thing is tiny - smaller than a postage stamp. It appears to be soldered directly to the main board at 8 points - though the ones on the left are hard to identify due to the hot-glue applied to the antenna wire connection point. These points are not surface-mount sized. A steady hand with a standard iron should be able to comfortably resolder these connections. I would attempt it if out of warranty and all other options have been exhausted.
I did push down on each joint before re-assembling the unit. After several power-cycles, WIFI/BT remain on. The acid test will be in the AM. I am reluctant to even post this now, as I don't want to jinx it. I will post updates as they happen.
erkme73 said:
Growing more frustrated and impatient by the day, I opted to remove the back of the radio (which leaves the factory warranty seal intact) to get a better view of the wifi/bt components. The thing is tiny - smaller than a postage stamp. It appears to be soldered directly to the main board at 8 points - though the ones on the left are hard to identify due to the hot-glue applied to the antenna wire connection point. These points are not surface-mount sized. A steady hand with a standard iron should be able to comfortably resolder these connections. I would attempt it if out of warranty and all other options have been exhausted.
I did push down on each joint before re-assembling the unit. After several power-cycles, WIFI/BT remain on. The acid test will be in the AM. I am reluctant to even post this now, as I don't want to jinx it. I will post updates as they happen.
Click to expand...
Click to collapse
The seller of my radio thinks I have a bad chip as well. He's sending me a new chip, should be here monday. So I'll be doing this exact procedure when it gets here. I think someone else said there's ten total solder points, and two are real close together and very easy to short together.
I was wondering why it is that wifi and bt will remain functional across short term sleep cycles, but only seems to act up when left in sleep overnight (at least that's how it works in my case). Not sure if that points to a software or hardware issue.
Hazard15301 said:
The seller of my radio thinks I have a bad chip as well. He's sending me a new chip, should be here monday. So I'll be doing this exact procedure when it gets here. I think someone else said there's ten total solder points, and two are real close together and very easy to short together.
I was wondering why it is that wifi and bt will remain functional across short term sleep cycles, but only seems to act up when left in sleep overnight (at least that's how it works in my case). Not sure if that points to a software or hardware issue.
Click to expand...
Click to collapse
I'm no engineer, but if I unplug all wires from the back of the radio and leave it de-energized for an hour, I would think that any residual electrons would be gone - or at least comparable to an overnight connected shut down. The fact that it still works after that hour makes me think it's hardware.
The one variable that changes overnight is temperature. The unit cools down completely overnight, and by morning the symptoms return. I suppose I could take the radio and put it in the freezer/refrigerator for a few hours and see if recurs.
If it is temp, that would lend credence to poor electrical connections - with the most likely suspect being the hand-soldered points (not the SM-ed board components). Admittedly, it's a stretch.
If your seller has OK'ed the replacement of your board, if I were you, I'd practice with the old one and re-solder those 8-10 points.
I recall reading posts elsewhere stating that keeping pressure on that board resolved the issue (one guy wrote about using tape!).
I just received word from the seller that they suspect the "core board" to be the problem. They want me to open the case and unplug/replug it to see if that resolves it. I've attached their photo. If it does not solve the problem, they suggest replacing it, and they provided a link to the latest XRC firmware (XRC8.0_20180510). I'm downloading it now.
Looks like when daylight comes, I'll be doing some vendor-approved dissection...
New daylight, and with permission to disassemble, I managed to get a better picture of the wifi/bt module. Unless there are pins underneath the board, it really looks like 8 connections.
I removed the 'core board' and replaced it. No wifi/bt. After third power-cycle it came up.
I really think this is temperature-related. By the 2nd or 3rd reboot, the electronics have warmed up and it starts working. Now I have to wait until it gets back to ambient temp to do more testing. To prove this theory, I've placed it in my freezer. I'll give this a go in about 30 min. If it stop working again, I think that would be pretty conclusive. Will update as I proceed.
After leaving the unit in the freezer for 30 minutes, the wifi/bt once again stopped responding. In fact, it stayed off for about 5-10 minutes (regardless of the number of power-cycles/resets). I even held down on the wifi chip and it made no difference. Only after it had completely thawed out and warmed up did it re-enable.
I'm going to relay this back to the seller. FWIW, since they provided me with a factory rom and MCU image, I took this chance to install the Hal9k rom. WOW is that worth it...
erkme73 said:
I just received word from the seller that they suspect the "core board" to be the problem. They want me to open the case and unplug/replug it to see if that resolves it. I've attached their photo. If it does not solve the problem, they suggest replacing it, and they provided a link to the latest XRC firmware (XRC8.0_20180510). I'm downloading it now.
Looks like when daylight comes, I'll be doing some vendor-approved dissection...
Click to expand...
Click to collapse
Could you upload the MCU update image?
Interesting stuff about the temperature. Quite frankly I had this ruled out since rebooting through recovery fixes the issue 100% of the time while normal reboots only works sporadically. I was under the impression that the issue was related to the MCU or some other component not waking up the device from sleep when unit wakes up.

Find replacement Joying 10.1 screen? FYT Sofia unit.

Hi folks, the bottom 10% of the digitizer panel on my Joying JY-UL134N2 10.1 screen has failed, just the very bottom edge of the screen area has failed ie enough to cover the bottom line of the screen keyboard.
I "think" its an FYT unit.
Joying support will be no use and wont care about helping as it is out of warranty, all they will care to do is to try to sell me a complete new stereo.
Can anyone suggest a source for a replacement part? Seems a shame to scrap a good sofia 3gr unit just for this when I could give it to a friend otherwise.
One last try, anyone able to help?
mindriot said:
One last try, anyone able to help?
Click to expand...
Click to collapse
I bought 8in digitizer on aliexpress for $15 only. Would something like this work for you.
https://s.click.aliexpress.com/e/3UtymoY
Sent from my Pixel 3 using Tapatalk
Thanks, its similar (same soft buttons down left side) but not the same.
The Joying one has a near identical ribbon at the bottom but near the left end, its perfectly rectangular with rounded corners and the mic, power and reset pinholes are located differently. I should try to get a pic up.
Basically its this : https://www.amazon.ca/JOYING-Marshmallow-1024x600-Bluetooth-Navigation/dp/B01MTS75RS
Im sure a while back I saw some discussion on replacements of the same type but I cant find that info now.
I've got a 7 inch one from a failed Joying unit in my garage (never again). Send a picture of the cable connection and I'll see if it matches.
Thanks but wouldnt that require most of a case change as well as full screen assembly surely, assuming the board and so on fit?
I know what you mean Ill never pay another penny to joying, shameful attitude to support.
Its not a very good pic.
Does that whole thing not have a cable that connects to the head-unit - that's what I was expecting.
It does, a white ribbon cable, i dont know the pin count, i think the design changed at lest once for that cable on these units.
I can try to get a pic next couple of days and post it.
I havent forgotten about this, been busy with work, ill try to get the pic up this weekend.
Err delete sorry!
Anyone find a solution to this? I have something similar, I have an 8" that has a crack in the screen. Much like original poster said Joying has no interest in finding a replacement, I figure while I am at it I would like to go up to the 10.1 cause I know my 8" and my 10.1" use the same connector and mount. But I am surprised how hard it is to find a replacement screen, would really appreciate any input

Tesla Style Android Unit White Display

Hello everyone,
I bought a new Tesla Style android unito for Ford Fiesta 2010 and today arrived. I did installed it (I had to cut some plastic on my car to be able to install it), but the unit have big problems with the screen, as you may see on attached picture. I have to mention that touchscreen is working, on all corners or all buttons I'm pushing, just the image is not working.
This is the unit I'm talking about: aliexpress.com/item/4000022496112.html
I did contacted the seller and he told me to try reinstalling the unit software, I did tried but notthing changed, even on installation display was the same, as you may see on this video: drive.google.com/file/d/1hgqfd4W-57PYZFKGQa5Mjws05eIN-nv6/view
Because I'm new, it seems I'm not able to post pictures, so I have uploaded some of them here: imgur.com/a/kExwFrH
Seller told me that he will talk tomorrow morning with their engineer and come with a solution, but in the meantime, maybe some of you had similar issues or you may have a clue on what's wrong.
I'm really sorry about the links, I'm not trying to promote or make spam, but I can't show you the issues otherwise.
Thank you!
Seller told me that TFT board is damaged and he sent another one by post. As soon as I get it, I'll see if this fixes the issue, in case someone else have same issue.
Seller sent another TFT board, but the issue wasn't sorted out and he did sent another unit. I've got it today and is working perfect so far, I still don't know what was wrong with the other one, but I'll send it back to the seller. Anyway, my issue was sorted out, so this thread can be closed.

TS10 Head Unit problem with touch Screen

Hi Everone,
I bought TS10 head Unit from a dealer and was everything perfect and smooth, but after 1 month the head unit started to go crazy by opening apps by itself
like the below video, I returned to the dealer again and managed to replace the unit with a new one, but again after like 2 weeks the head unit starts again crazy
please I need your help figuring out what's going on, PS the dealer says that may be the problem with the wiring (is that possible ?)
Wissam.pcld said:
Hi Everone,
I bought TS10 head Unit from a dealer and was everything perfect and smooth, but after 1 month the head unit started to go crazy by opening apps by itself
like the below video, I returned to the dealer again and managed to replace the unit with a new one, but again after like 2 weeks the head unit starts again crazy
please I need your help figuring out what's going on, PS the dealer says that may be the problem with the wiring (is that possible ?)
Click to expand...
Click to collapse
hi Wissam.pcld, I have a TS10 head unit similar to yours and I have your identical problem with the touch screen going crazy, watching your video it seems to see my screen, I tried to format and reinstall an old firmware but I failed to solve ... did you find any solution?
I have a similar issue with a similar head unit. It's random and intermittent, working OK most of the time, but every once and then goes crazy like that. Have you been able to solve it? Thanks for any advice.
Just as reference, I'm based in Argentina and the Android head unit is branded "Wis Huan", probably a chinese whitebrand.

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