So I bought -what I believe- is this Android Head Unit over a month back (Apparently I can't post links yet, but if you search Amazon for "Car Stereo Touch Screen Bluetooth GPS DVD Double Din In Dash Sat Navigation Vehicle Head Unit for VW Volkswagen Jetta Golf Passat Tiguan T5 VW Skoda Seat Hands Free Call Free Map Backup Camera" the result is the item that I got. ) It worked fine once I got it installed, then about a week ago it started having issues (Screen would freeze, buttons unresponsive, and would stay like this until car had been off for some time. Still switched to backup camera on reverse.) I tried to go into settings and do a factory reset to see if that would fix the issue, but now it's stuck with a black screen and the word "Erasing". It still seems to be doing something because overnight the next time I come out the screen is on and it says, "Recovery 7.1.1 :failed to mount /cache (invalid argument)" I've tried several different button pressing methods to try and get to the recovery screen, but it just keeps coming back to the "Erasing" screen regardless of whether I use the Reset button or the Power button (held). I have a couple pictures of settings from the "Droid Info" app (because I couldn't find anything helpful in the settings themselves) that I took before I started having problems with it. So I'm looking for some help regarding getting it into recovery and/or finding out what I'm doing wrong.
Brand is confusing, roundabout on Amazon I found "Malanzs", but it looks exactly like and has the same Manufacturer # as the TMOTEC brand (DS02P051S01C0) and a lot of the pictures of the Malanzs one look like they photoshopped them from the TMOTEC pictures.
One of the things I was trying to find on my pictures but I don't have is the MCU version (apparently this is important for where I will get the most help with my post)
Any help is appreciated, thanks for your time.
I can't help get it working (it sounds defective), personally I'd return it to Amazon quick !
MrGubby said:
I can't help get it working (it sounds defective), personally I'd return it to Amazon quick !
Click to expand...
Click to collapse
Thanks for the response, I'm in communication with the seller to try and get it returned, but as it's been longer than a month, it's outside of Amazon's return period. I was just hoping to possibly find a solution here.
im not sure the region in which u live ...
but sounds like it possibly overheated ...
and something fried,
ive a px3 rockchip 7.1 hizpo (for ford fusion/f150/exploders)
had it bout idk 8 months, put in some nice sundown 12's in my trunk w/a 40k orion amp and between that and summer in full swing early, im drawling alot of heat, and the same things happenin to mine...
seems over 96 degrees the unit just shats on it self...
the heads still on but android system(ui) crashes...
imma try these few idears while i wait for my px5 upgrade to get here from ebay...
other then this fabricating trick,
im outta suggestions... ive tried everything to get it too
function correctly, even sit in a ice box ova ac just to keep it cool...
anyways ...
these were for px5 but hw as i understand is same under the hood...
:good:
https://youtu.be/k4HYcKsszsg
https://youtu.be/C-s2FN3VeAc
Hi guys, first time here as have searched and found no joy to this problem.
My son has an Xtrons PF71OLOS-S fitted to his Vauxhall Astra.
It has been magnificent for last two years and now developed an intermittent fault where the touch screen will freeze and then after perhaps a day become active again.
I contacted xtron support who tell me as we bought it from ebay there is only a years warranty!
Does anyone know of a fix for this or how to reset the unit to sort it?
I bought the unit for him mainly for the blue tooth phone system and it renders it useless when it freezes.
Thanks in advance for any replies and solutions.
Hi all, I recently purchased a Bonroad 8.8" android head unit for a BMW 3 series.
Everything works great, except I cannot find where to enter the extra menu.
I'm having a few issues and their response time has been slow.
My car is a manual, but the head unit thinks its an automatic. The problem is when I shift into reverse I cannot get the reverse camera to appear on screen.
Second is i'm trying to change the screen resolution so the original BMW menu is not cut off.
It is currently running android 10.0. Does an MCU file exist anywhere that I can flash it to get access to the extra menu?
Thanks!
FLBimmer said:
Hi all, I recently purchased a Bonroad 8.8" android head unit for a BMW 3 series.
Everything works great, except I cannot find where to enter the extra menu.
I'm having a few issues and their response time has been slow.
My car is a manual, but the head unit thinks its an automatic. The problem is when I shift into reverse I cannot get the reverse camera to appear on screen.
Second is i'm trying to change the screen resolution so the original BMW menu is not cut off.
It is currently running android 10.0. Does an MCU file exist anywhere that I can flash it to get access to the extra menu?
Thanks!
Click to expand...
Click to collapse
hey im facing the same issue did you ever get this sorted out?
f32mick said:
hey im facing the same issue did you ever get this sorted out?
Click to expand...
Click to collapse
I got “instructions” from the seller on changing the resolution, but I cannot access the so-called advanced settings. I cannot see my oil level anymore on the iDrive! I don’t want to get a low oil warning. I cannot change from km to mph. I get BT warnings in Chinese as well (it is funny and not really an annoyance).
Wondering has anyone seen this problem, I have the bonroad android screen for f30. When I open the door a 3 series comes up but when I go into reverse camera a 1 series comes up?
Hello,
i hope i`m posting in the right Thread.
I have bought this Head Unit 10 Months ago and i have never been able to change the picture of the bmw with another one. It`s like imtegrated in the UI.
Does anybody have any idea how i can do that ?
Can somebody please give me an idea to what i should try ?
Hello all!
Brand new here and desperately looking for answers.
I just purchased a used 2019 Ford Fusion with an aftermarket head unit. Below are the details.
Tesla style PX6 SIX-CORE 13.6" VERTICAL SCREEN ANDROID 9 FAST BOOT
While I was impressed at first I’m having issues with the screen turning black but everything is still functioning properly. I’ve went through all the settings and turned off any sleep settings or anything that may have pointed to the screen shutting off. The only solution right now is pressing the reset button on the front which is difficult to do while driving because I have to insert a paper clip to reset it. It’s extremely inconvenient as it literally disables access to everything including all my heat/AC settings.
I’ve contacted Phoenix Automotive directly but they are of zero help unless I provide an order number.
Really in a pinch here as I use this vehicle to Uber with and it’s definitely preventing me from doing my job.
Any help or direction would be appreciated more than I could express!
Thanks so much in advance!
Jcamuso said:
Hello all!
Brand new here and desperately looking for answers.
I just purchased a used 2019 Ford Fusion with an aftermarket head unit. Below are the details.
Tesla style PX6 SIX-CORE 13.6" VERTICAL SCREEN ANDROID 9 FAST BOOT
While I was impressed at first I’m having issues with the screen turning black but everything is still functioning properly. I’ve went through all the settings and turned off any sleep settings or anything that may have pointed to the screen shutting off. The only solution right now is pressing the reset button on the front which is difficult to do while driving because I have to insert a paper clip to reset it. It’s extremely inconvenient as it literally disables access to everything including all my heat/AC settings.
I’ve contacted Phoenix Automotive directly but they are of zero help unless I provide an order number.
Really in a pinch here as I use this vehicle to Uber with and it’s definitely preventing me from doing my job.
Any help or direction would be appreciated more than I could express!
Thanks so much in advance!
Click to expand...
Click to collapse
Randomly? After an amount of time? While running specific app?
Outside of that it could be a heat issue, or a loose cable connection.
Have you "opened" car console to inspect the back side of the head unit?
The more info you give the better
louforgiveno said:
Randomly? After an amount of time? While running specific app?
Outside of that it could be a heat issue, or a loose cable connection.
Have you "opened" car console to inspect the back side of the head unit?
The more info you give the better
Click to expand...
Click to collapse
Thanks so much for your reply!
Yes, pretty randomly at this point with no specific amount of time. I tried narrowing it down to certain apps but it still does it with my phone disconnected and no apps running.
I did however notice that the unit seems to be pretty warm towards the top which coincidentally is right below vents. Any solutions you can think of for this?
I haven’t taken it apart yet as I just picked up this vehicle last week. I’ll be ordering the tools to access the unit.
I can’t find any documentation on this unit at all and that’s the most frustrating part.
Jcamuso said:
Thanks so much for your reply!
Yes, pretty randomly at this point with no specific amount of time. I tried narrowing it down to certain apps but it still does it with my phone disconnected and no apps running.
I did however notice that the unit seems to be pretty warm towards the top which coincidentally is right below vents. Any solutions you can think of for this?
I haven’t taken it apart yet as I just picked up this vehicle last week. I’ll be ordering the tools to access the unit.
I can’t find any documentation on this unit at all and that’s the most frustrating part.
Click to expand...
Click to collapse
You're welcome. Yes in general the info only these units is very sparse...
So the black screens are happening while using Carlink/Android Auto connection?
Connected by usb?
Maybe a bad usb connection to phone?
Might find some useful general info here
[ROM][PX6][Q][10.0] Malaysk ROM for PX6 RK3399 with Android 10
Only for devices processor Rockchip PX6, MCU - MTCD, MTCE Android 10.0 ! Mod Q 10.0 Android PX6 RK3399 For PX5 RK3368 mod 10 android is HERE Only for those who have 10 android installed, a PX6 processor and have an installed MCU that starts with...
forum.xda-developers.com
It’s baffling to me that a manufacturer would not provide support unless you provide an order number.
The black screen has happened when absolutely nothing was connected, even Bluetooth.
I’ve contemplated returning to the factory unit but at this point it would be challenging to find all the parts.
I love the unit, when it’s working. It’s just so inconvenient because I lose access to all my controls.
Again, everything continues to work when it goes to the black screen so it’s not that the unit is completely shutting down.
Jcamuso said:
It’s baffling to me that a manufacturer would not provide support unless you provide an order number.
The black screen has happened when absolutely nothing was connected, even Bluetooth.
I’ve contemplated returning to the factory unit but at this point it would be challenging to find all the parts.
I love the unit, when it’s working. It’s just so inconvenient because I lose access to all my controls.
Again, everything continues to work when it goes to the black screen so it’s not that the unit is completely shutting down.
Click to expand...
Click to collapse
Might want to try a factory reset...
And yes, the support across the board from manufacturers is basically nil.
louforgiveno said:
Might want to try a factory reset...
And yes, the support across the board from manufacturers is basically nil.
Click to expand...
Click to collapse
I’ve done a “restore factory settings” but haven’t figured out how to do a full reset.
Jcamuso said:
I’ve done a “restore factory settings” but haven’t figured out how to do a full reset.
Click to expand...
Click to collapse
I think on that 1st page of the link i posted mentions how to get into recovery
Jcamuso said:
It’s baffling to me that a manufacturer would not provide support unless you provide an order number.
Click to expand...
Click to collapse
Support costs money.
None of these head unit sellers will spend any time (and therefore money) helping you unless you are their customer.
Your order number also confirms the purchase date which gives them the out of warranty date.
Just because you have 1 of their units does not make you their customer. They are sold worldwide by resellers and support would have to come from them.
It isn't unique to head units or to Chinese sellers. If I buy something and it breaks then I take it to the shop I bought it from.
As to your issue, if everything is working perfectly when the screen goes black then I would remove my unit, open it up carefully and I would reconnect the screen ribbon cable ensuring it is connected properly.
j0hn83 said:
Support costs money.
None of these head unit sellers will spend any time (and therefore money) helping you unless you are their customer.
Your order number also confirms the purchase date which gives them the out of warranty date.
Just because you have 1 of their units does not make you their customer. They are sold worldwide by resellers and support would have to come from them.
It isn't unique to head units or to Chinese sellers. If I buy something and it breaks then I take it to the shop I bought it from.
As to your issue, if everything is working perfectly when the screen goes black then I would remove my unit, open it up carefully and I would reconnect the screen ribbon cable ensuring it is connected properly.
Click to expand...
Click to collapse
Makes sense. I actually didn’t realize there were so many resellers of these head units. It was a mistake on my part to assume Phoenix Automotive was the only company who sold them. After doing some research I realized the party that I bought the car from could have purchased this head unit anywhere…
Thank you for the suggestion! I didn’t want to pull the unit out but it looks like this is my only option.
Jcamuso said:
Hello all!
Brand new here and desperately looking for answers.
I just purchased a used 2019 Ford Fusion with an aftermarket head unit. Below are the details.
Tesla style PX6 SIX-CORE 13.6" VERTICAL SCREEN ANDROID 9 FAST BOOT
While I was impressed at first I’m having issues with the screen turning black but everything is still functioning properly. I’ve went through all the settings and turned off any sleep settings or anything that may have pointed to the screen shutting off. The only solution right now is pressing the reset button on the front which is difficult to do while driving because I have to insert a paper clip to reset it. It’s extremely inconvenient as it literally disables access to everything including all my heat/AC settings.
I’ve contacted Phoenix Automotive directly but they are of zero help unless I provide an order number.
Really in a pinch here as I use this vehicle to Uber with and it’s definitely preventing me from doing my job.
Any help or direction would be appreciated more than I could express!
Thanks so much in advance!
Click to expand...
Click to collapse
Is unit an FYT unit, post Android system information including MCU version
Yes, I believe it’s an FYT unit!
Jcamuso said:
Yes, I believe it’s an FYT unit!
Click to expand...
Click to collapse
post Android system information including MCU version
Here ya go!
Jcamuso said:
Here ya go!
Click to expand...
Click to collapse
Thanks, not an FYT based unit and have requested moderator moves to Android Head units forum.
Here are some posts related to your head from a search.
Search results for query: Rl7ac
forum.xda-developers.com