i cant update p10 lite - Huawei P10 Lite Questions & Answers

Hey, i have this version of p10 lite WAS-LX1c432b124 dual sim, and i think in the past i did something wrong because now i cant update my android , and emui. i cant factory reset, i tried a lot of times and nothing, i just want to update.. because im getting updates but every time i tried to update i get the software install failed error... i tried using the firmware finder app and nothing, also i tried moving the dload to the sdcard and updating but it stops at 5% and i get another error... software install failed get help from......
can someone help me please

Have you tried HiSuite? My phone seemed to stop updating when I had gone through Firmware Finder in the past, but using HiSuite I picked up an update 2 months ago and more recently an OTA update.

Didn't work, I can't update my phone and I think is because I did something wrong in the past, like unlocking bootloader or something. I can't factory reset too..

Related

P9 Lite VNS-21 random restart

Hello to all,
I have a smartphone Huawei P9 Lite version VNS-L21 with firmware version VNS-L21c432b160
Following the update of the firmware, the phone when it is idle or while using or telephoning, randomly restarts without any errors.
I tried to perform a reset to factory conditions, but nothing done.
Now I wanted to completely reinstall the firmware via SD Card, but I noticed that there is also the version of the B161 firmware.
The problem is that by the Updater app, this update B161 does not appear to me!
Able to make the manual flash version of the B161 or if there is some reason why appears in updater app
Obviously I do not intend to lose the guarantee.
Sorry for my bad english
I look forward to your advice
If you are on VNS-L21c432b160, update via OTA to VNS-L21c432b161 is not going to happened...
I think if you wait for OTA, next update for you is B170...
You cand make a manual update to B161, update will going ok,
but you will find out that firmware version will not change, remain B160...
In my case is tested from B130 to B131, from B150 to B151 and from B160 to B161.
Update proceed without error, but firmware version not change...
gtdaniel said:
If you are on VNS-L21c432b160, update via OTA to VNS-L21c432b161 is not going to happened...
I think if you wait for OTA, next update for you is B170...
You cand make a manual update to B161, update will going ok,
but you will find out that firmware version will not change, remain B160...
In my case is tested from B130 to B131, from B150 to B151 and from B160 to B161.
Update proceed without error, but firmware version not change...
Click to expand...
Click to collapse
then, should I reinstall the firmware B160?
If the problem occurs again what can I do to try to understand the problem?
The phone has also restarted after resetting to factory conditions, without installing other apps.
the problem is that Random happen, it does frequently
Try with C432B130 firmware as reference.
Those symptoms unknown for me and i make many flashes/reflashes with different versions and
i din not experience even a single random restart of phone...
I suspect a hardware problem...
Can I install an older version of the firmware without losing the warranty with completely stock phone? If possible ... Where do I find the firmware? Thank you
Updating up/down with stock firmware's not affects warranty...
You will find L21C432B130.zip here: http://forum.xda-developers.com/devdb/project/?id=16538#downloads
Keep in mind: every time when make updating on your phone, something can make wrong and you can brick your phone.

Can't update phone or HiSuite

Hello everyone.
I have Huawei P9 Lite handset, on stock firmware VNS-L31C02B125. I cannot update the phone OTA, and I cannot update HiSuite. The OTA in the phone itself says there are no updates available, and the HiSuite gets stuck on 16% when it tries to install. I have uninstalled and reinstalled HiSuite, but it installs the earlier version and won't update. My husband has the same phone, bought at the same time from the same place (Vodafone UK) and his has already updated a few weeks ago. I have had a look at the firmware finder app, but the versions shown there all come up as incompatible or unavailable, due to them having been removed.
I have never rooted my phone, installed a custom rom, or custom recovery, etc.
I would be grateful for any help you can give me. Thank you for your time.
Same thing here. Hope somebody has the solution!
Any help here guys and gals? My hubby has the same phone, bought on the same day, and his updated weeks ago. I want to update my phone to Nougat, and it shouldn't be too difficult to do.
solved
From Reddit:
/r/Huawei/comments/69qhj8/hisuite_update_problem/
[–]Callianne74 8 points 1 month ago
I had this exact problem. Look in task manager and you may find that something from Hisuite is still running. If you end task on it the update should complete.
Click to expand...
Click to collapse
It's fine, my phone updated last week, and is now on Nougat and EMUI 5.0. It was all done ota.

Recovery bricked after Nougat update?

First excuse me for opening an other thread like this, i think i have read all other threats regarding my problem, but none have the same situation
My Huawei M3 Wifi (BTV-W09) seems semi bricked after installation of Nougat Update.
The Installation (Force Install with dload) gave me an error and also while boot i got the error message: "Your device has failed verification and may not work properly."
I have the option to press "Powerbutton" and the device will boot up. I checked the Version and it showed android 7 + EMUI 5. The only problem was that almost every system app was missing, like keyboard, calendar etc. (playstore was there)
So i tried to do the rollback with:
HUAWEI MediaPad M3 8 Rollback Package%28BTV-W09 %2CC900B300%2C EMUI5.0%2BAndroid7.0 rollback to EMUI4.1%2BAndroid 6.0%29
The Installtion (force update) gets stuck at 5% and after like 3-5 minutes the tablet will boot up showing the same boot error that can be skipped with pressing powerbutton. I checked sytem and it still showed "android 7 + EMUI 5" but built : BTV-W09C900B300
I think this is the one i "need" to be able to install the "HUAWEI MediaPad M3 8 Firmware %28BTV-W09 %2CC100B006%2C EMUI4.1%2BAndroid 6.0%29"
Problem is regardless which "update.app" i try to force install will get stuck at 5% and give me same error. I have ADB/Fastboot installed and tried some different things like flashing/unbricking it with "Huawei Multitool" where you can extract like boot.img or recovery.img and try to flash it.
Also getting an error. I can access eRecovery witout problems, the option to fix it by itself by wifi doesn`t work. I can´t access "normal" recovery and i think there is the problem (may got bricked while flashing Nougat?) I think its recovery problem, cause when i boot it up to the "half-installed" Android and go into setting "hard-reset" option i know it would boot up intoi recovery and would erease everything, while bootup it shows error "reset failed".
In fastbootmode i see bootloader: unlocked FRM: unlocked
I tried to install TWRP recovery with adb but get error: adb remote command not allowed
I downloaded like 15 different Android Versions 6+7 Emui 4.1+5 to try with force update but none worked, may i have to flash special version of recovery first?
I just want a normal version of android 6 or 7 i dont mind but at the moment with half working 7 "without" systemapps its a hardtime.
I hope someone can help me.
This isnt my first android device and im not a total noob i unlocked bootloader and flashed kernels on many other phones but with the W-09 where i did nothing special i dont get why "recovery got broken"
Thanks in advance
You haven't read other threads too well: more times people reported that the bootloader got locked after an update still declaring itself unlocked!
Second thing you have not found: the Nougat update consist of 2 packages and the second must be installed from TWRP.
nicolap8 said:
You haven't read other threads too well: more times people reported that the bootloader got locked after an update still declaring itself unlocked!
Second thing you have not found: the Nougat update consist of 2 packages and the second must be installed from TWRP.
Click to expand...
Click to collapse
thanks for your anwser, i read that so i also tried unlocking it "again" and it quotet it is also unlocked in adb. I also know that there are 2 packages. That you need TWRP i didnt know thanks so i am a bit smater now. I think i ll try "relock" and unlock it again might be the right way, thanks for the tip.
kivi90 said:
I think i ll try "relock" and unlock it again might be the right way, thanks for the tip.
Click to expand...
Click to collapse
This is nonsense. Unlock, install the right TWRP then install the second zip package.
nicolap8 said:
This is nonsense. Unlock, install the right TWRP then install the second zip package.
Click to expand...
Click to collapse
i cant unlock cause i dont have the code, on the huawei page i try do make an account and get the code by providing the necessary information.
I just uploaded a picture, i choose "before EMUI5" cause this is the only option i can choose "tablets". --> i choose "tablet wifi" , enter product model "BTV-W09" then the serialnumber i can see in setting: 28D6R17316XXXXXX but then i have the problem to input product id, it say i can get it through "Dialer" app (which i dont have in wifi model ) or the calculator. Problem is in my damaged installation there is no huawei calc, other calcs from store dont work (read that problem in other threats) I tried many apps from appstore to get a product ID but huawei site keeps saying wrong product ID =/
With the program DC Unlocker i am able to see a MEID i dont know if its the right one, i tried my luck with the Product ID Generator from Huawei but it doenst work. (device not supported)
It's very strange that it says bootloader unlocked if you have never unlocked...
And was very stupid to try to installl a beta release without before unlocking and taking a backup.
Exhange your device for a Nokia 3110!
nicolap8 said:
It's very strange that it says bootloader unlocked if you have never unlocked...
And was very stupid to try to installl a beta release without before unlocking and taking a backup.
Exhange your device for a Nokia 3110!
Click to expand...
Click to collapse
yeah at this device i never touched bootloader, i didnt think it would become such a big deal , i didnt want unlocked bootloader or other recovery just newest android. Never had any problems with the "force update function" to come back to stock. I tried DC Unlocker but cant get further cause device need to get into manufature mode (thorugh dialer or calculator which i both dont have) i hope maybe i find one more way.
Did you ever find a fix
Did you ever find a way to fix this. I'm in the same situation. I even did a VPN on my router to give me a Hong Kong address for erecovery and that still didn't work. I have the exact same product. Like you I tried to various attempts to download a new recovery, but nothing works. Nice hardware, but some of the worst software/firmware I have ever dealt with since starting with the first release of Android on the HTC Hero.
kivi90 said:
yeah at this device i never touched bootloader, i didnt think it would become such a big deal , i didnt want unlocked bootloader or other recovery just newest android. Never had any problems with the "force update function" to come back to stock. I tried DC Unlocker but cant get further cause device need to get into manufature mode (thorugh dialer or calculator which i both dont have) i hope maybe i find one more way.
Click to expand...
Click to collapse
I had mostly the same problem. I rolled back to 4.1 using the rollback and the actual 4.1 update.app. I think that puts you on C100 if I remember right. Tablet I have is C128 (USA) but no problem for this step. Get the Product ID from the calculator. Allow OEM unlock in the settings, then unlock it using the unlock code. Email yourself the unlock code because who knows if their website will even be functional next time. Alternatively you can extract the stock calculator from the update_data_usa.zip or whatever and try to use DC with 5.0. That second update zip does not install properly via the dload method, so a bunch of stock apps don't get installed. You can kind of hack it and flash it via TWRP but I didn't do it that way.
Or...you can use firmware finder to force an OTA from 4.1 right up to 5.0 (350), then take that last partial OTA to 351 after as well. The way to do that is via DNS in firmware finder. Find the Full OTA in firmware finder you want, send it to the updater by changing your DNS the way it tells you to, and when it does the OTA, everything will be properly installed basically the official way. Good as new. Flash TWRP to recovery2 and replace the erecovery. Keep the stock recovery as is. Install magisk. Golden.
---------- Post added at 03:36 AM ---------- Previous post was at 03:26 AM ----------
kivi90 said:
So i tried to do the rollback with:
HUAWEI MediaPad M3 8 Rollback Package%28BTV-W09 %2CC900B300%2C EMUI5.0%2BAndroid7.0 rollback to EMUI4.1%2BAndroid 6.0%29
The Installtion (force update) gets stuck at 5% and after like 3-5 minutes the tablet will boot up showing the same boot error that can be skipped with pressing powerbutton. I checked sytem and it still showed "android 7 + EMUI 5" but built : BTV-W09C900B300
I think this is the one i "need" to be able to install the "HUAWEI MediaPad M3 8 Firmware %28BTV-W09 %2CC100B006%2C EMUI4.1%2BAndroid 6.0%29"
Problem is regardless which "update.app" i try to force install will get stuck at 5% and give me same error.
Click to expand...
Click to collapse
Also, as far as the rollback, you need to do the first one (the C900 which is just a compatibility fix to allow rollback, previously used by beta testers I believe). Then you need to do the second one, the C100. If it is getting stuck, try downloading it again and be sure you don't have anything else in the /dload directory on either internal or the sd card. I had one on both at one point so maybe that happened to you. The C900 should be very quick but the C100 will slowly progress after 5% all the way around in several minutes.
When you get to updating back to 5.0, you can choose whichever region you want as long as it is a full OTA. C128 is USA and that's what I bought so that's what I picked. That gets you back in the right OTA update channel after that.
Hi guys,
I started as a novice and have learnt the hard way.
Has anyone tried rollback to EMUI 4.1 EU version on a US device (W09) and are there any problems I should be aware of?
I have had the exact same problem shared in this thread and have gone through the pain of finding a solution. My last resort is to rollback to 4.1 and restart the whole process.
@deV14nt: you suggested that when updating back to EMUI 5.0, I can choose the region even if my EMUI4.1 is EU version. How does this work?
Thanks in advance for your help.

Huawei p9 lite update problem

Hi guys so yesterday I tried updating my phone to the b383 update available on firmware finder, after downloading and restarting the phone the update failed because it could not verify something(not sure what error pop up said) and ever since that every time I reboot my phone it keeps bringing this error that "your phone has failed verification and may not work properly"
Ive tried a factory reset to try and fix it but it still shows the same error
Does anyone know how to fix it? Ild really appreciate the help. Also my device isn't rooted
Fixed it nvm?

p10 plus fail update now restart eRecovery

hi, i hope i will have some help
short story, after update my phone is block on the erecovery screen, when i choose the option of download last version and recovery i have a message of "getting package info failed"
my phone is not root and bootlander is lock, i would like to know if i have some method to unbrick it?
i tried with force update, but not possible.
other methods i use too:
https://forum.xda-developers.com/p10-plus/how-to/vky-l09-l29-c432-service-rom-b369-dload-t3804952
my phone is an p10 plus android before brick it was 7.0 emui 5.1 built vky-l09c605b112 and the update was to android 8. normal update, phone update 100% show message update ok, then brick.
if somebody can give me some advice thanks!

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