Backup service isn't active - OnePlus 6T Questions & Answers

In Settings/System/Backup there is only the message "Backup service isn't active".
Same thing shows in Drive app settings under Backup and Reset
When I go to Settings/Google Account/Backup to try and turn it on, it just turns back off as soon as I leave the page.
New 6T running 9.0.11, no root, primary google a/c is a g suite manage a/c.
Any suggestions/help will be appreciated

Backup doesn't work on G Suite accounts. You need a normal @gmail.com-account for backup.

The phone also has other non gsuite should. Can I somehow turn it on using them?
I am pretty sure it worked on my lg v20 using the same accounts

eslonim said:
The phone also has other non gsuite should. Can I somehow turn it on using them?
I am pretty sure it worked on my lg v20 using the same accounts
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Yes, if you choose that account for backup. That's how I do it using both G Suite and non-G-Suite accounts.

Thanks, but I can't seem to set it to backup into the non-gsuite account.
I tried from Drive (set to that account) and from Google accounts - no go.
How do I go about turning backup on for the non-gsuite account please ?

eslonim said:
Thanks, but I can't seem to set it to backup into the non-gsuite account.
I tried from Drive (set to that account) and from Google accounts - no go.
How do I go about turning backup on for the non-gsuite account please ?
Click to expand...
Click to collapse
In Settings -> Google -> Backup. Click account and select your gmail.com]-account.
That's how I do it and it works as it should.
My primary account is also a G Suite-account.

_katho_ said:
In Settings -> Google -> Backup. Click account and select your gmail.com]-account.
That's how I do it and it works as it should.
My primary account is also a G Suite-account.
Click to expand...
Click to collapse
That's what I thought, I have changed to a standard @gmail.com account, but the backup switch still goes off. There must be another factor or switch that is related. The switch goes blue and turns on, but when I hit the back and then look again, it is switched off. I am attaching two screenshots just in case there is something I am missing . Clearing Drive storage and cache didn't help, same with Backup Transport.
Second screenshot shows Drive message, and what happens when I try to change account
But I didn't get to this until late in the setup process, and I really really don't want to do a hard reset without even a backup.
Thanks for helping any other ideas?

That's a bummer. Try clearing cache/data of all Google apps, like Play Store, Services etc. hopefully something will resort the issue.

_katho_ said:
That's a bummer. Try clearing cache/data of all Google apps, like Play Store, Services etc. hopefully something will resort the issue.
Click to expand...
Click to collapse
Thanks, I did that before I posted originally. If I delete the corporate account or the user account temporarily - what will be the effect on the apps/phone?
I am willing to try that even though the settings will all have to be redone.

eslonim said:
Thanks, I did that before I posted originally. If I delete the corporate account or the user account temporarily - what will be the effect on the apps/phone?
I am willing to try that even though the settings will all have to be redone.
Click to expand...
Click to collapse
Can't see anything bad happen. I would try it. Then just re-add it.

Related

Gmail App not syncing inbox - only "All Mail"

Hi,
I've recently done a factory reset to switch the google account I was using.
Now whenever I receive email, my Inbox is not update via the app only via All Mail which I have to check manaually.
Via the web on both the PC and Hero, the email is sitting in the inbox correctly. Changing the sync label settings (i.e. increasing from 7 to 8 days etc) will update the inbox correctly, but not for any new incoming mail.
Has anyone encountered this issue and managed to fix it? I've seen it mentioned a few times on various discussion boards from a google search, but no fixes?
Bump. Another issue seems to be messages getting stuck in the Outbox until I clear the gmail cache or change the label sync options. I've emailed HTC to see if they can raise this issue with google, there doesn't seem to be anyway to email someone at google?
Scottland said:
I've recently done a factory reset to switch the google account I was using.
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When you wiped, did you go through the initial setup wizard to log in to your new Google account, or did you skip it to do it later?
Regards,
Dave
foxmeister said:
When you wiped, did you go through the initial setup wizard to log in to your new Google account, or did you skip it to do it later?
Regards,
Dave
Click to expand...
Click to collapse
No I did it straight away
I've managed to get my google account setup with HTC Mail on google's exchange server finally. However it is not pushing mail via this also, and I'm wondering if it's a problem with my account or something?
If you have a Google Apps for Domains account, you need to turn on "Google Sync" for the domain, but this isn't applicable to standard Gmail accounts.
I can only suggest that you try another wipe to see if this fixes the problem - take a nandroid backup first though, just in case it doesn't work.
Regards,
Dave
foxmeister said:
If you have a Google Apps for Domains account, you need to turn on "Google Sync" for the domain, but this isn't applicable to standard Gmail accounts.
I can only suggest that you try another wipe to see if this fixes the problem - take a nandroid backup first though, just in case it doesn't work.
Regards,
Dave
Click to expand...
Click to collapse
I've enabled Google sync, but I didn't think about doing a nandroid backup and wiping it. I'll try that I think.
Scottland said:
I've enabled Google sync, but I didn't think about doing a nandroid backup and wiping it. I'll try that I think.
Click to expand...
Click to collapse
Tried a factory reset earlier and it didn't work, sync'd mail once and then stopped receiving new emails. Restored the nandroid backup now.
Just done a reset and tried it with an @googlemail address (instead of my hosted domain) and it works.
Must be something to do with the hosted domain?

Backing up to Google servers

Anyone using this option? Is it accessible via pc
nolovelust said:
Anyone using this option? Is it accessible via pc
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backing up what exactly?
obviously your contacts and such of that sort is available to you, but other than that i wouldnt know
Backup I'm talking about is in Privacy settings called "Backup my data"
Android 2.3 User's Guide said:
Back up my data Check to back up some of your personal data to Google servers, with your Google Account. If you replace your phone, you can restore the data you’ve backed up, the first time you sign in with your Google Account. If you check this option, a wide variety of you personal data is backed up, including your Wi-Fi passwords, Browser bookmarks, a list of the applications you've installed, the words you've added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. Some third-party applications may also take advantage of this feature, so you can restore your data if you reinstall an application. If you uncheck this option, you stop backing up your data to your account, and any existing backups are deleted from Google servers.
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Click to collapse
Sounds like it's just for if you break/lose/replace your phone. I doubt you can access whatever's stored via a web browser.
I personally have it disabled.
nolovelust said:
Backup I'm talking about is in Privacy settings called "Backup my data"
Click to expand...
Click to collapse
also what it does is, if u get another device, it will automagically download your apps and such
I really hate selling my soul to google but that feature is tempting
nolovelust said:
I really hate selling my soul to google but that feature is tempting
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Click to collapse
You sold your soul to google the minute you turned on an Android device...
This backup setting is not available to you anywhere online. But it backs up your settings, current wallpaper, etc.
I've been using this feature for quite some time (nexus 1 day 1 of 2.2) and yes it backs up all the apps you download from the market and transfers them to your new phone. It's automatic and a bit surprising if you forgot you enabled it. It did not work with my Vibrant for some reason but has worked with my NS, HD2, MyTouch (both 3 and 4g) and several other devices running 2.2 or better.
distortedloop said:
You sold your soul to google the minute you turned on an Android device...
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not yet . I still use my N900
does it backup default email app settings too?
nolovelust said:
not yet . I still use my N900
does it backup default email app settings too?
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Click to collapse
backs up everything, including WEP/WPA keys..which is awesomely handy
slowz3r said:
backs up everything, including WEP/WPA keys..which is awesomely handy
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Click to collapse
It doesn't back up "everything", it backs up select system settings, not application settings.

Apps redownload themselves

Everytime I hard reset my phone, my applications redownload on their own. I do not want this. I uncheck the back up my data option under privacy and it still happens. How can I stop this?
Uncheck under privacy, force a sync, and try again.
If that doesnt work, then when you hard reset and after you do the INITIAL login to your account, you should see an option that says "backup my apps" or whatever........uncheck that. It wont download them but I'm not sure if you will see all of your apps in the market list.
Coderedpl said:
Uncheck under privacy, force a sync, and try again.
If that doesnt work, then when you hard reset and after you do the INITIAL login to your account, you should see an option that says "backup my apps" or whatever........uncheck that. It wont download them but I'm not sure if you will see all of your apps in the market list.
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I have done both of those and still. I get the same results. I am pretty sure I have tried to do this every way possible.
Skip your gmail account log in until you turn off mobile data, then turn off sync and uncheck it in privacy setting then go log in. See if that works
Get a new gmail account or simply don't log in
Sent from my DROIDX using XDA App
I skipped the setup process then went in and did it, that seemed to work. Thanks guys
Another way is when you click set up Google account and are at the page where you type in your email and password just press the menu button and hit disable restore.
Sent from my DROIDX using XDA App
stayin100 said:
Skip your gmail account log in until you turn off mobile data, then turn off sync and uncheck it in privacy setting then go log in. See if that works
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Click to collapse
I decided I wanted to turn off the auto-restore as I'm going to be using titanium backup from now on and I came around the same problem as the OP. Every way I tried to leave it off, didn't work. I used all different ways of wiping, factory reset and such.
^^^that is THE ONLY way it seems to work. The only apps you will see in the market are the ones you purchased, and those will not download. Thanks for the tip
Ubermicro13 said:
Another way is when you click set up Google account and are at the page where you type in your email and password just press the menu button and hit disable restore.
Sent from my DROIDX using XDA App
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Click to collapse
I am so surprised that I have never seen this. Thanks
Also it seems that if you skip the process, add your account and disable the auto-restore, and then you re-wipe and and still uncheck backup data, it will restore your apps again. So you have to skip everytime.

Lost SGS

Hello,
I lost my phone last night, when I went out. I have stock Gingerbread, I was wondering if it was possible to somehow track my phones location, as my GPS and internet connect are always on. Any help in greatly appreciated.
Chalky94 said:
Hello,
I lost my phone last night, when I went out. I have stock Gingerbread, I was wondering if it was possible to somehow track my phones location, as my GPS and internet connect are always on. Any help in greatly appreciated.
Click to expand...
Click to collapse
Install Plan B remotely https://play.google.com/store/apps/details?id=com.lookout.labs.planb
Thank you so much!
Hopefully your phone will be somewhere with phone signal.
Hi, I wonder the Plan B will still work if the phone got formatted/hard reset to factory setting or simcard been removed?
Tzhiwei said:
Hi, I wonder the Plan B will still work if the phone got formatted/hard reset to factory setting or simcard been removed?
Click to expand...
Click to collapse
No, you have to be logged in to you google play account (with gmail).
yogosun said:
No, you have to be logged in to you google play account (with gmail).
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Click to collapse
Then have to login with my own gmail account or any account will do? It's obvious that the thieft will use diff gmail account right?
Tzhiwei said:
Then have to login with my own gmail account or any account will do? It's obvious that the thieft will use diff gmail account right?
Click to expand...
Click to collapse
You can remotely install apps onto your phone by signing into play.google.com with your Google account, selecting an app to install, and then selecting a device. If you are logged into your Google account on a phone, that phone will be listed as one of your devices. The app is then installed onto your phone, regardless of whether or not you have your phone on-hand at that time. This is how the app 'Plan B' works.
So to summarize: yes, you still need to be logged into your Google account on the device.
upichie said:
You can remotely install apps onto your phone by signing into play.google.com with your Google account, selecting an app to install, and then selecting a device. If you are logged into your Google account on a phone, that phone will be listed as one of your devices. The app is then installed onto your phone, regardless of whether or not you have your phone on-hand at that time. This is how the app 'Plan B' works.
So to summarize: yes, you still need to be logged into your Google account on the device.
Click to expand...
Click to collapse
Ok, got it. Thanks Upichie... and Yogosun too..

Google Accounts, Unfortunately Settings has Stopped.

Hi, I have Intl Version of Note 3 LTE, Rooted on normal firmware, Nothing Special.
Recently i lost many contacts and after searching i found that it is related to my google account, each time i go to Settings-->Accounts-->Google i get "Unfortunately, Settings Has Stopped"
Here is what i tried so far.
1- Cleared Cash and Ram--------->No Result
2- Clearing Settings Data and Cash------>No Results
3- Updating all apps from store then repeating 1 and 2 ------No Results
4- Cleared cash and data of (Google Play Services and Store) then Same to Google Account Manager and disabling it, Deleted (Sync Folder and accounts.db & Accounts.db-Journal from Device/Data/System)---->Restart--->Enable Google Account manager, I manager to delete google Account, when i set it up again the whole problem came back.
5-Tried in Safe mode.
I cannot access it to sync contacts or anything related, I cannot factory reset as i shall loose my whatsapp data since i moved to another country and my old sim is deleted)
Please help ASAP
The problem is because u moved to another country. Try to use Market Unlocker and set to ur original country.
Sent from my Limited Edition Note 3 LTE using Super Tapatalk
@up You are wrong.
It's that problem.
http://forum.xda-developers.com/galaxy-note-3/help/help-please-setting-unfortunately-t3383232
http://forum.xda-developers.com/galaxy-s4/help/settings-crashes-google-account-t3380121
Hi! I had this same issue and it was irritating the bejesus out of me. I didn't find a fix but I found a work around to get into the account sync settings: open your stock gallery app, hit your menu key, click settings and bam you're in. I hope it works for you as well!
geez said:
hi! I had this same issue and it was irritating the bejesus out of me. I didn't find a fix but i found a work around to get into the account sync settings: Open your stock gallery app, hit your menu key, click settings and bam you're in. I hope it works for you as well!
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you. Are. A. God, sir!

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