Hi,
I've recently done a factory reset to switch the google account I was using.
Now whenever I receive email, my Inbox is not update via the app only via All Mail which I have to check manaually.
Via the web on both the PC and Hero, the email is sitting in the inbox correctly. Changing the sync label settings (i.e. increasing from 7 to 8 days etc) will update the inbox correctly, but not for any new incoming mail.
Has anyone encountered this issue and managed to fix it? I've seen it mentioned a few times on various discussion boards from a google search, but no fixes?
Bump. Another issue seems to be messages getting stuck in the Outbox until I clear the gmail cache or change the label sync options. I've emailed HTC to see if they can raise this issue with google, there doesn't seem to be anyway to email someone at google?
Scottland said:
I've recently done a factory reset to switch the google account I was using.
Click to expand...
Click to collapse
When you wiped, did you go through the initial setup wizard to log in to your new Google account, or did you skip it to do it later?
Regards,
Dave
foxmeister said:
When you wiped, did you go through the initial setup wizard to log in to your new Google account, or did you skip it to do it later?
Regards,
Dave
Click to expand...
Click to collapse
No I did it straight away
I've managed to get my google account setup with HTC Mail on google's exchange server finally. However it is not pushing mail via this also, and I'm wondering if it's a problem with my account or something?
If you have a Google Apps for Domains account, you need to turn on "Google Sync" for the domain, but this isn't applicable to standard Gmail accounts.
I can only suggest that you try another wipe to see if this fixes the problem - take a nandroid backup first though, just in case it doesn't work.
Regards,
Dave
foxmeister said:
If you have a Google Apps for Domains account, you need to turn on "Google Sync" for the domain, but this isn't applicable to standard Gmail accounts.
I can only suggest that you try another wipe to see if this fixes the problem - take a nandroid backup first though, just in case it doesn't work.
Regards,
Dave
Click to expand...
Click to collapse
I've enabled Google sync, but I didn't think about doing a nandroid backup and wiping it. I'll try that I think.
Scottland said:
I've enabled Google sync, but I didn't think about doing a nandroid backup and wiping it. I'll try that I think.
Click to expand...
Click to collapse
Tried a factory reset earlier and it didn't work, sync'd mail once and then stopped receiving new emails. Restored the nandroid backup now.
Just done a reset and tried it with an @googlemail address (instead of my hosted domain) and it works.
Must be something to do with the hosted domain?
Related
I've been on Windows Mobile for years, but my wife has been using the Aria the last few months. I just updated her phone to the latest Stock ROM (trying to keep things simple), and I'm kind of shocked that after re-syncing it with her Gmail account, none of her contact synced! I have very little Android experience, but I kind of figured that, synced all this time to a Gmail account, her phone would have saved all of her contacts there, and not just on the device's internal memory.
Before installing the ROM, I backed up call logs and some apps with Astro, but I didn't think I'd need the Contacts or her email accounts, stuff like that. Did I just wipe her address book, or are they supposed to be saved somewhere out there?
You sure they were saved to Google's servers? Syncing only saves your contacts if they are linked to your GMail account. They won't save if you saved them to Phone or SIM (although they will still be saved on the SIM, unless that was wiped too).
jeebuz said:
You sure they were saved to Google's servers?
Click to expand...
Click to collapse
At this point, I'm sure they weren't saved to Google's servers. I'm so surprised that Google, who automatically adds people to your Gmail contact list if you email them a few times, and tightly integrates the phone with a Gmail account, wouldn't automatically back up all phone contacts without specifically asking you to your Gmail account. My Windows Mobile phone contacts don't ask me if I want to save them to Exchange; they just do.
Since when does Microsoft "just work"? And Google doesn't?
blognc said:
At this point, I'm sure they weren't saved to Google's servers. I'm so surprised that Google, who automatically adds people to your Gmail contact list if you email them a few times, and tightly integrates the phone with a Gmail account, wouldn't automatically back up all phone contacts without specifically asking you to your Gmail account. My Windows Mobile phone contacts don't ask me if I want to save them to Exchange; they just do.
Since when does Microsoft "just work"? And Google doesn't?
Click to expand...
Click to collapse
Did you check her Google account to see if the contacts are saved there? If they are then you should still be able to sync them. If they're not then unless you did a nandroud they're gone. If you did a nandroid them you can just nandroid her current setup and restore the old nandroid, sync her contacts, and then reflash back to the current setup.
Sent from my cm7 Aria using XDA App
CallMeAria said:
Did you check her Google account to see if the contacts are saved there? If they are then you should still be able to sync them. If they're not then unless you did a nandroud they're gone. If you did a nandroid them you can just nandroid her current setup and restore the old nandroid, sync her contacts, and then reflash back to the current setup.
Click to expand...
Click to collapse
They're definitely not in her Google Account. And I installed the latest Stock ROM, which I'm told cannot be rolled back, unless someone's cracked that yet.
blognc said:
They're definitely not in her Google Account. And I installed the latest Stock ROM, which I'm told cannot be rolled back, unless someone's cracked that yet.
Click to expand...
Click to collapse
Oh yea, no you're stuck then. I misunderstood, i thought you meant stock as in Liberated.
Sent from my cm7 Aria using XDA App
my gmail account has been disabled.
is there a way, aside from factory resetting, to remove my origional setup gmail account?
settings>accounts and sync>account you want to remove>remove
Settings> Accounts and sync
Remove your old Google account and add the new one.
I know it doesn't help you but I have to ask,
How did you manage to get your gmail account suspended?
063_XOBX said:
I know it doesn't help you but I have to ask,
How did you manage to get your gmail account suspended?
Click to expand...
Click to collapse
Midget porn.
I have NO idea how or why it would happen. I have been reading that using file sharing has been known to cause this, I use Samba constantly if that counts.
I cannot delete the account through the settings menu as it was the account used to set up my phone, Its saying I have to factory reset...and I really dont want to do that.
No midget porn either...what gives!?
You have to have a second account on the phone before you can delete the original.
I have 3 accounts synced , and it still is saying that I have to factory reset to remove the account linked to the market (and everything else)
Do I really need to lose my paid market apps AND all my phone data?
I am running bonsai and I do have titanium backups of everything...but I factory reset...bonsai restores all data, and I assume that would include the accounts and sync app/data
You try contacting google? It might help
Send Google an angry letter.
Midget porn.....lol heh heh....classic
try this before removing the account
I believe the only way to remove the original account used to setup the phone is to do a factory reset. You would also lose access to any apps you've paid for with that account.
Sent from my Epic CM7
Hi all,
First of all: I've searched for a while on google and all I found is relative to GDR1, not GDR2 (aka Amber).
After the Amber update I can't retrieve my messages from gmail. The account is setup correctly, the contacts and calendars sync with no issues but not the mail. Sometimes it stays "Syncing..." forever, sometimes I get an error message that says it's impossible to sync and sometimes it says it synced but no message is fetched (and I know there's new messages because I see them in webmail).
Does any one have this issues? Is there any way to get back my mail synced on my phone?
Have you tried removing and reconnecting the account? Does it still sync calendar and contacts, or does none of that work?
Hi,
Yes, I tried to remove the account and add it again. Tried to add the google account as a Microsoft Outlook and the error persists. I see on the web that uninstall skype should address this problem but didn't work too.
The contacts and calendars are all syncing well.
Just the e-mail doesn't work.
I'm a bit frustrated with this. The amber takes a few improvements to WP8, but my e-mail is very important to me.
Thank you for your kind reply!
The simplest next step is to try a hard reset - this will almost certainly fix things, but at the cost of all your data on the phone which isn't backed up. Best case, you have to wait a while while your apps re-download and so on, worst case, you discover there were files stored in some app that you really need and now can't access again.
I'll let you know if anything else I can think of seems plausible. One possibility is to reboot the phone between each change (for example, remove the account, reboot, add it again, possibly reboot again). That's probably not going to do it, though. Sorry I can't help more. I sounds like you've already done the research on this (thank you for doing that, by the way).
Thanks, man!
I feared it was necessary to do a hard reset, but facing the situation I believe it worse a try.
Just one more question: I should do it in the settings/aout/restore or by the combinations of keys at start up?
Should I allow phone to restore my settings at the first boot after reset?
Thank you very much again!
Ok, just did the hard reset by pressing the key combination on startup. My phone was back to the factory settings and after the initial set up was done the first thing I did was add my Google account.
Unfortunately (and it's very frustrating) the phone can't fetch my messages again, but I noted that if I perform a sync on another folder (or label) the messages are fetched correctly, what means that this problem is Inbox relative only.
It's a very cool way to start the weekend! :silly:
Update: I set up my google account as a MS Exchange account and it worked! All my e-mail (with instant notifications), contacts and calendars (after some time all my calendars was fetched) is now working. At least until google definitively shutdown the google sync service.
Harlley Sathler said:
Update: I set up my google account as a MS Exchange account and it worked! All my e-mail (with instant notifications), contacts and calendars (after some time all my calendars was fetched) is now working. At least until google definitively shutdown the google sync service.
Click to expand...
Click to collapse
yes.... for Google sync setup google account via Advanced (not google account)... details in my signature
When I try to add my MSN email account using Microsoft Exchange, it always errors out, or says it cant connect to the server. My Note 10.1 has the same account, I deleted it and added it back no problems. Anyone have any idea's?
MSN as in [email protected] or .net? I would be surprised if using "Add MS Exchange Account" works for this as it's not an Exchange account. I would think the proper way to add a web-based email account would be System Settings - > Accounts & Sync ->Add Account ->Email and choose Other. When entering your email address and password it should auto-configure the proper server settings.
stevessvt said:
When I try to add my MSN email account using Microsoft Exchange, it always errors out, or says it cant connect to the server. My Note 10.1 has the same account, I deleted it and added it back no problems. Anyone have any idea's?
Click to expand...
Click to collapse
rpassmore said:
MSN as in [email protected] or .net? I would be surprised if using "Add MS Exchange Account" works for this as it's not an Exchange account. I would think the proper way to add a web-based email account would be System Settings - > Accounts & Sync ->Add Account ->Email and choose Other. When entering your email address and password it should auto-configure the proper server settings.
Click to expand...
Click to collapse
Yes, .msn. I know it works, it worked previously on the phone, and still does on my note 10.1. I like it over setting up a regular pop3 account because it pushes the email, and deletes it right from the server.
Holy cow, I apologize, I've never heard that MS enabled EAS for hotmail/live/msn now Outlook.com. lol
Have you looked at the server settings for the account on the Note? Verify, but I believe the proper settings are:
Server Address should be m.hotmail.com
Username is full email address
Domain is NULL
SSL yes
Taken from :
blogs.windows.com
stevessvt said:
Yes, .msn. I know it works, it worked previously on the phone, and still does on my note 10.1. I like it over setting up a regular pop3 account because it pushes the email, and deletes it right from the server.
Click to expand...
Click to collapse
rpassmore said:
Holy cow, I apologize, I've never heard that MS enabled EAS for hotmail/live/msn now Outlook.com. lol
Have you looked at the server settings for the account on the Note? Verify, but I believe the proper settings are:
Server Address should be m.hotmail.com
Username is full email address
Domain is NULL
SSL yes
Taken from :
blogs.windows.com
Click to expand...
Click to collapse
No problem! I appreciate the help. I basically copied everything from my note to the g2, everthing looks the same as the microsoft link you provided. I have no idea what the problem is.
You say you previously had this account set up on the same LG G2? I've been wondering if sometimes the Email Data on these phones gets corrupt. Try clearing the Data and Cache for the Email App. I recently had a client who could not connect to their Exchange server on a GS4, even though I could using his info on my LGG2, he decided to wipe the phone and it worked fine after that.
Before you wipe the phone, download/install Touchdown, it gives you a 30 day trial. See if that connects. If so...hopefully clearing the data/cache for the Email app works, if not would a wipe kill you? lol
For grins, you could also try using Microsoft' "Remote Connectivity Analyzer," entering in your account info and see what it returns. \
**edit**
I forgot the link to Microsoft's EAS Tool: https://testconnectivity.microsoft.com/
stevessvt said:
No problem! I appreciate the help. I basically copied everything from my note to the g2, everthing looks the same as the microsoft link you provided. I have no idea what the problem is.
Click to expand...
Click to collapse
Well, here is how I fixed it. I installed the emailgoogle.apk and exchange2google.apk from kitkat that started floating around when the n5 first came out. No problems. Odd.
Thanks for the help and idea's guys, Im now thinking it may have something to do with the LG Backup and restore of it. I did delete the cache and app data, but that didnt work, so Im doing a full restore of the .kdz file and see if that helps.
Barsky said:
Well, here is how I fixed it. I installed the emailgoogle.apk and exchange2google.apk from kitkat that started floating around when the n5 first came out. No problems. Odd.
Click to expand...
Click to collapse
So yours wont set up either? So strange, Ive never had this problem before,...Ive restored the .kdz file, performed a factory reset, other apps work, touchdown works,....
stevessvt said:
When I try to add my MSN email account using Microsoft Exchange, it always errors out, or says it cant connect to the server. My Note 10.1 has the same account, I deleted it and added it back no problems. Anyone have any idea's?
Click to expand...
Click to collapse
Here you go: http://forum.xda-developers.com/showthread.php?p=48295479#post48295479
Hope it help!
tony4681 said:
Here you go: http://forum.xda-developers.com/showthread.php?p=48295479#post48295479
Hope it help!
Click to expand...
Click to collapse
Perfectly! Thank you!
rpassmore said:
You say you previously had this account set up on the same LG G2? I've been wondering if sometimes the Email Data on these phones gets corrupt. Try clearing the Data and Cache for the Email App. I recently had a client who could not connect to their Exchange server on a GS4, even though I could using his info on my LGG2, he decided to wipe the phone and it worked fine after that.
Before you wipe the phone, download/install Touchdown, it gives you a 30 day trial. See if that connects. If so...hopefully clearing the data/cache for the Email app works, if not would a wipe kill you? lol
For grins, you could also try using Microsoft' "Remote Connectivity Analyzer," entering in your account info and see what it returns. \
**edit**
I forgot the link to Microsoft's EAS Tool: https://testconnectivity.microsoft.com/
Click to expand...
Click to collapse
This worked like a CHARM
after i cleared cache and data and force closed i used these settings for Live Mail
Server Name m.hotmail.com
User Name: Full email
Same Password
check Yes for ssl
Presto!l
Hi all,
I set up mine and my wife's LG G2s exactly the same way - added the accounts, etc. However, her GMail won't sync without manually syncing. I've removed the account, wiped the phone, set it back up - twice. Right now they're using the stock Verizon ROMs.
Any ideas on how to get GMail to sync?
kcfried said:
Hi all,
I set up mine and my wife's LG G2s exactly the same way - added the accounts, etc. However, her GMail won't sync without manually syncing. I've removed the account, wiped the phone, set it back up - twice. Right now they're using the stock Verizon ROMs.
Any ideas on how to get GMail to sync?
Click to expand...
Click to collapse
I assume you went into settings/accounts&sync make sure auto sync box is checked. If it is checked click on the Google account, then click on the email address and make sure the boxes are checked for the items you want synced. If gmail or the auto sync box was unchecked, there's your issue. If none of these was the problem, post again.
wolfclan68 said:
I assume you went into settings/accounts&sync make sure auto sync box is checked. If it is checked click on the Google account, then click on the email address and make sure the boxes are checked for the items you want synced. If gmail or the auto sync box was unchecked, there's your issue. If none of these was the problem, post again.
Click to expand...
Click to collapse
Yup, all that's checked,
I'm having sync problems as well
Am at my wit's end trying to figure out how to get this resolved. The only thing I haven't done yet is reset the phone - but I have read other accounts including yours that resetting the phone doesn't fix the problem. I have reset the access to the phone from
https://security.google.com/settings/security/permissions?pli=1
And waited for 2 days before adding the account back on. Nothing seems to be working.
Please let us know if you manage to solve the problem.