When I try to add my MSN email account using Microsoft Exchange, it always errors out, or says it cant connect to the server. My Note 10.1 has the same account, I deleted it and added it back no problems. Anyone have any idea's?
MSN as in [email protected] or .net? I would be surprised if using "Add MS Exchange Account" works for this as it's not an Exchange account. I would think the proper way to add a web-based email account would be System Settings - > Accounts & Sync ->Add Account ->Email and choose Other. When entering your email address and password it should auto-configure the proper server settings.
stevessvt said:
When I try to add my MSN email account using Microsoft Exchange, it always errors out, or says it cant connect to the server. My Note 10.1 has the same account, I deleted it and added it back no problems. Anyone have any idea's?
Click to expand...
Click to collapse
rpassmore said:
MSN as in [email protected] or .net? I would be surprised if using "Add MS Exchange Account" works for this as it's not an Exchange account. I would think the proper way to add a web-based email account would be System Settings - > Accounts & Sync ->Add Account ->Email and choose Other. When entering your email address and password it should auto-configure the proper server settings.
Click to expand...
Click to collapse
Yes, .msn. I know it works, it worked previously on the phone, and still does on my note 10.1. I like it over setting up a regular pop3 account because it pushes the email, and deletes it right from the server.
Holy cow, I apologize, I've never heard that MS enabled EAS for hotmail/live/msn now Outlook.com. lol
Have you looked at the server settings for the account on the Note? Verify, but I believe the proper settings are:
Server Address should be m.hotmail.com
Username is full email address
Domain is NULL
SSL yes
Taken from :
blogs.windows.com
stevessvt said:
Yes, .msn. I know it works, it worked previously on the phone, and still does on my note 10.1. I like it over setting up a regular pop3 account because it pushes the email, and deletes it right from the server.
Click to expand...
Click to collapse
rpassmore said:
Holy cow, I apologize, I've never heard that MS enabled EAS for hotmail/live/msn now Outlook.com. lol
Have you looked at the server settings for the account on the Note? Verify, but I believe the proper settings are:
Server Address should be m.hotmail.com
Username is full email address
Domain is NULL
SSL yes
Taken from :
blogs.windows.com
Click to expand...
Click to collapse
No problem! I appreciate the help. I basically copied everything from my note to the g2, everthing looks the same as the microsoft link you provided. I have no idea what the problem is.
You say you previously had this account set up on the same LG G2? I've been wondering if sometimes the Email Data on these phones gets corrupt. Try clearing the Data and Cache for the Email App. I recently had a client who could not connect to their Exchange server on a GS4, even though I could using his info on my LGG2, he decided to wipe the phone and it worked fine after that.
Before you wipe the phone, download/install Touchdown, it gives you a 30 day trial. See if that connects. If so...hopefully clearing the data/cache for the Email app works, if not would a wipe kill you? lol
For grins, you could also try using Microsoft' "Remote Connectivity Analyzer," entering in your account info and see what it returns. \
**edit**
I forgot the link to Microsoft's EAS Tool: https://testconnectivity.microsoft.com/
stevessvt said:
No problem! I appreciate the help. I basically copied everything from my note to the g2, everthing looks the same as the microsoft link you provided. I have no idea what the problem is.
Click to expand...
Click to collapse
Well, here is how I fixed it. I installed the emailgoogle.apk and exchange2google.apk from kitkat that started floating around when the n5 first came out. No problems. Odd.
Thanks for the help and idea's guys, Im now thinking it may have something to do with the LG Backup and restore of it. I did delete the cache and app data, but that didnt work, so Im doing a full restore of the .kdz file and see if that helps.
Barsky said:
Well, here is how I fixed it. I installed the emailgoogle.apk and exchange2google.apk from kitkat that started floating around when the n5 first came out. No problems. Odd.
Click to expand...
Click to collapse
So yours wont set up either? So strange, Ive never had this problem before,...Ive restored the .kdz file, performed a factory reset, other apps work, touchdown works,....
stevessvt said:
When I try to add my MSN email account using Microsoft Exchange, it always errors out, or says it cant connect to the server. My Note 10.1 has the same account, I deleted it and added it back no problems. Anyone have any idea's?
Click to expand...
Click to collapse
Here you go: http://forum.xda-developers.com/showthread.php?p=48295479#post48295479
Hope it help!
tony4681 said:
Here you go: http://forum.xda-developers.com/showthread.php?p=48295479#post48295479
Hope it help!
Click to expand...
Click to collapse
Perfectly! Thank you!
rpassmore said:
You say you previously had this account set up on the same LG G2? I've been wondering if sometimes the Email Data on these phones gets corrupt. Try clearing the Data and Cache for the Email App. I recently had a client who could not connect to their Exchange server on a GS4, even though I could using his info on my LGG2, he decided to wipe the phone and it worked fine after that.
Before you wipe the phone, download/install Touchdown, it gives you a 30 day trial. See if that connects. If so...hopefully clearing the data/cache for the Email app works, if not would a wipe kill you? lol
For grins, you could also try using Microsoft' "Remote Connectivity Analyzer," entering in your account info and see what it returns. \
**edit**
I forgot the link to Microsoft's EAS Tool: https://testconnectivity.microsoft.com/
Click to expand...
Click to collapse
This worked like a CHARM
after i cleared cache and data and force closed i used these settings for Live Mail
Server Name m.hotmail.com
User Name: Full email
Same Password
check Yes for ssl
Presto!l
Related
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
I'm sure you have but have you tried your full email address as the username as well as just your name i.e. [email protected] or myname?
Sometimes I find it changes on what is required depending on where you are trying to access it from.
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
Click to expand...
Click to collapse
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
Click to expand...
Click to collapse
Tried Imap, worked.
i cannot get it to work!
Did you have it working on your previous phone or is this the first time you've used this service? Just checking as you need to activate pop3 or IMAP in Google settings first online.
gavinfabl said:
i cannot get it to work!
Click to expand...
Click to collapse
i hace had it working many times.
Well if you had it working before and checked all the obvious settings, then I'm slightly stuck as Xmoo seems to be fine.
If no one else can help then I suppose it's HTC support that's where you need to try next....
I'll check mine tomorrow when it arrives...
gavinfabl said:
i hace had it working many times.
Click to expand...
Click to collapse
maybe wrong password?
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
gavinfabl said:
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
Click to expand...
Click to collapse
Coming from a Hero shouldn't make a difference. The Hero was using gmail push unless you manually configured imap on it.
Might be worth just double checking the ports etc to make sure. Don't get me wrong, I think you've probably got it all right, but best to be sure!
I'll be checking mine when I get it on Friday so if I have the problem, ill let you know, but I'm sure you'll have it sorted before then.
Sim Auto set up is great for novices, but not always what more experienced users want. I had to change my APN settings on hero to get faster / unproxied internet from o2.
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
I have a similar but differnet issues.
Using Google exchange sync. it pushes contacts and calendar, but wont push ANY mail to my device (it synced the folders tho!) i've checked the dates, and the ranges to download, and it just wont do it at all. tried checking th ebox, unchecking th ebox, rechecking thebox (some people said it was second time lucky for them)
I've set up gmail as IMAP in the interim and that works fine. but im stumped as to why it wont exchange sync with the rest of the stuff!
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
I had the same issue: my HD2 didn't want to sync with google. So I tried the option of disabling POP. At first it didn't work. But after I changed [email protected] to [email protected] it suddenly worked. I hope this helpes someone.
It worked for me but it doesnt push :S and ive set it to upon arrival of new mail or w.e it says..
It just doesnt push anything
I've got my gmail push working ok but, probs a silly question, how do you change the name of the account as mine is showing as Outlook and I've searched everywhere I know and can't find an option to change it to gmail
gavinfabl said:
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
Click to expand...
Click to collapse
I was having the same exact issue and manually disabling POP from the web solved it for me! IMAP now working perfectly.
Balls. Spoke too soon. Still not working for me. Get the same username/pass error as before.
WooHoo!
Using the "Other" email account option seems to have fixed it. There must be something screwy in the IMAP settings that HTC Sense uses by default when you select Google Mail.
Ok,
This is getting weird now. I have two gmail accounts configured using the same method, one works perfectly and consistently, the other sporadically fails to connect/log-on etc...
Does anyone have any idea what the problem might be?
EDIT:
There's no rhyme or reason to this. One account works perfectly everytime, the other account will work sometimes then randomly throw the username/password error.
Hi,
I've recently done a factory reset to switch the google account I was using.
Now whenever I receive email, my Inbox is not update via the app only via All Mail which I have to check manaually.
Via the web on both the PC and Hero, the email is sitting in the inbox correctly. Changing the sync label settings (i.e. increasing from 7 to 8 days etc) will update the inbox correctly, but not for any new incoming mail.
Has anyone encountered this issue and managed to fix it? I've seen it mentioned a few times on various discussion boards from a google search, but no fixes?
Bump. Another issue seems to be messages getting stuck in the Outbox until I clear the gmail cache or change the label sync options. I've emailed HTC to see if they can raise this issue with google, there doesn't seem to be anyway to email someone at google?
Scottland said:
I've recently done a factory reset to switch the google account I was using.
Click to expand...
Click to collapse
When you wiped, did you go through the initial setup wizard to log in to your new Google account, or did you skip it to do it later?
Regards,
Dave
foxmeister said:
When you wiped, did you go through the initial setup wizard to log in to your new Google account, or did you skip it to do it later?
Regards,
Dave
Click to expand...
Click to collapse
No I did it straight away
I've managed to get my google account setup with HTC Mail on google's exchange server finally. However it is not pushing mail via this also, and I'm wondering if it's a problem with my account or something?
If you have a Google Apps for Domains account, you need to turn on "Google Sync" for the domain, but this isn't applicable to standard Gmail accounts.
I can only suggest that you try another wipe to see if this fixes the problem - take a nandroid backup first though, just in case it doesn't work.
Regards,
Dave
foxmeister said:
If you have a Google Apps for Domains account, you need to turn on "Google Sync" for the domain, but this isn't applicable to standard Gmail accounts.
I can only suggest that you try another wipe to see if this fixes the problem - take a nandroid backup first though, just in case it doesn't work.
Regards,
Dave
Click to expand...
Click to collapse
I've enabled Google sync, but I didn't think about doing a nandroid backup and wiping it. I'll try that I think.
Scottland said:
I've enabled Google sync, but I didn't think about doing a nandroid backup and wiping it. I'll try that I think.
Click to expand...
Click to collapse
Tried a factory reset earlier and it didn't work, sync'd mail once and then stopped receiving new emails. Restored the nandroid backup now.
Just done a reset and tried it with an @googlemail address (instead of my hosted domain) and it works.
Must be something to do with the hosted domain?
My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.
TwistedUT said:
My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.
Click to expand...
Click to collapse
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
Click to expand...
Click to collapse
Thanks for the info. I will have him check that when I see him at work Monday.
loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
Click to expand...
Click to collapse
He checked this and it does say delete from server when I delete from inbox.
the strange thing is that he switched from this to Never Delete it just went back to his inbox and then he went back in and it was still on "delete from server when I delete from inbox".
He tried again and they still do not delete.
Any other ideas?
email settings
He may need to log in to his email on his computer and see if it has a setting to keep mail on the server after it has been pulled using POP3 or IMAP. I have not used comcast email but that could be an issue.
I was having the same issue on my Nexus One. But to add on to it even when I marked messages as read they kept coming back as unread and was constantly sounding the new email notificatiion. I wiped and set everything up again and continued to have the same problem.
To resolve the issue I just set up to pull from my other yahoo POP accounts in gmail. Now I don't have the read items reaccuring. But I don't have the option now to delete from the yahoo server if I delete in gmail. But I guess I can live with that.
I guess the other email client still needs some fine tunning. But of course gmail works great. Was a little disspointed about this coming from a blackberry but the other pluses really outweighs this little stint.
I sent him your suggestions. He is going to try it soon. I will let you know what happens.
Thanks for all your help.
Comcast hsa an option in their settings to keep mail on server when downloading via POP. have him uncheck that setting in his comcast webmail. This will fix the problem
I convinced the Mrs to get get a wildfire (nice!) but having set up pop3 exactly like i set up on my Hero it says the password/username is incorrect, even tho the password or username is fine!
anyone else had this problem?
i checked to see if all the set up options were the same as my hero and they match perfectly.............any ideas?
the only thing anomalous is the sim card isnt working yet as her number ports today, but connection is fine over wifi
Don't know if this will help, but I set mine up to my yahoo email account using IMAP without any issues.
Update
Ok I now know its not a fault specific to the wildfire, I've tried setting up her email on my hero, with the same result. I've also used my pc to log on using her password and username with no problem at all..........weird!
As I said previously my own pop 3 sets up fine and is also with the same provider, yahoo in this instance, the only thing I can guess at is wether there is a user name length issue? Hers is only 12 letters long tho?
Will try imap and let you know, thanks for the suggestion or try the yahoo app.
Update
installed the yahoo email app from the market and the email comes thru fine with the mrs password etc.....wtf?!!! now i just want to get the HTC email app to work.......really dont get why this not connecting
weirder still!
just got my old diamond working and using the htc email app set up the mrs email account with no problem......
oh also works on my old Xda exec.........................
Hi,
are u setting it up manually or automatic. Because when i put my hotmail account in its working fine automatic. Manually i have no idea.
Also exchange and of course gmail works great on this phone!
Thanks for looking in I've tried to set up both ways even comparing with the settings on my hero, strangely all looks fine!
And as I said her settings work on every device I've tried except sense on android.
ANy solutions yet... ?? it tells me authentication failed..incorrect username/password .. i m setting up my gmail account .. not working for imap and pop both
Possible temporary solution
I bought this phone yesterday for my younger brother and since then its.. f***ing my mind out how to setup his email...
Well after trying all bull**** and even going on email settings tweaking it several times could not get the mails on Wildfire...Also the problem is not with username or password length coz tried to change that too..
For some reason though my account could be setup in a fly on his cell.. but for his own account i had to find a temporary solution
Tap Email setup >> type ur username and password and click manual setup>> Then in the first drop down menu Select POP instead of IMAP >> in the pop server box type pop.gmail.com>>Click on next and finish the process...
Note: For my account IMAP setup was done pretty quickly so it seems to be error from GMAIL server side i have mailed them to look into the matter and resolve the bugs if any.
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
Skye Menjou said:
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
Click to expand...
Click to collapse
DUDE i wish my bro was as lucky as you.. in any case no development goin on here for wildfire i hope i am not the one to make the first Custom ROM for it..
Password Length
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
this works for me. thanks heaps!
seekingmemoses said:
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
Click to expand...
Click to collapse
I keep getting force close errors after i add a hotmail email account using the standard email app. i got the same result using the stock and custom roms. anyone else experiencing this issue? ps - ya i know hotmail sucks
i have not tried my live account in a long time.but when I did I used a app from windows live.not sure what its called. Search market ifhis is not what you are using.
Try this if you must have Hotmail
http://download.cnet.com/Windows-Live-for-Android/3000-12941_4-75012414.html
stereovision said:
I keep getting force close errors after i add a hotmail email account using the standard email app. i got the same result using the stock and custom roms. anyone else experiencing this issue? ps - ya i know hotmail sucks
Click to expand...
Click to collapse
Something to try is.....remove your hotmail account under -account settings-in the Email app if you can get to it....then open the Settings app/applications/manage applications/All...
scroll to the Email app and clear cache and clear data.....then go back and try to set up your account again.
thanks, i will by try both methods when i get home. i would rather use the built in email app as it works fairly well on my xperia arc, not sure why its doing this on the tablet
I am having this too now. Force close everytime I use the stock or other email apps for hotmail. When I use the same apps for aol mail they are fine. Did anyone figure this out? Ive tried the data clear, and anything else I could think of. Really sucks because hotmail is my main email.
add hotmail with the following settings.
add your id/pwd, select manual set up
domain/username = \[email protected]
pwd = your pwd
Server = m.hotmail.com
Start with a sync of one day.
Make sure there are no large attachments of 5MB or greater in your hotmail inbox. The Acer A500/Hotmail combo do not like hotmail with large attachments.
ax135 said:
add hotmail with the following settings.
add your id/pwd, select manual set up
domain/username = \[email protected]
pwd = your pwd
Server = m.hotmail.com
Start with a sync of one day.
Make sure there are no large attachments of 5MB or greater in your hotmail inbox. The Acer A500/Hotmail combo do not like hotmail with large attachments.
Click to expand...
Click to collapse
Do you think its the same on the A200? I was torn between the 2 of them, since I rarely use the camera on a tablet or the hdmi Im thinking of maybe getting the A200. But if its going to do the same thing then maybe not. Thanks for the help.