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I am having a problem with the email app, and wonder if anyone has seen this or can suggest a solution.
When I open the app to add an email account, I get a window which (patronizingly) explains how I will be done in 2 easy steps; I hit Next; I get a window asking for url and password ECXEPT this time the Next box is grayed out. I can't hit Next! There is also a "Manual Setup" button next to the Next button but it is also gray and I cannot press it either. My only option is to escape. I reset to factory settings. Same problem. There must be a defect in my factory settings? Is this a symptom of a bigger problem? Can I fix this, or download a fresh copy? How do I check email?
thanks to anyone who can solve this riddle,
alphanzo
have you tried entering your email and password?
yeah its not URL is email you put in.And the email app sucks anyways. go to market place and download k-9. Its much better, with the same type of easy setup.
Of course I've tried that. For instance, I type: mail.pas.rochester.edu. and [password], still nothing. And why would "manual setup" also not work? I don't want load my phone with redundant apps, and iif this one is not working how do I know there isn't a greater problem?
Its not asking for a url or your email server ip. Its asking for your actual email address. ie [email protected]ter.edu or whatever it may be.
Reply
What type of email are you trying to set up? I had the same problem when trying to set up my hotmail account. It wont accept much except gmail, i think?
it accepts most pop3/imap style email boxes
E-mail configuration on G1
Hi friends,
I have another problem with e-mail (POP3/IMAP) application on G1.
Everything's working fine except the e-mail automatic checking (that could be set up on some period of time) and deleting messages from the server.
1. Automatic checking (for POP3 or IMAP settings) is not working - don't know why... So, I have to check e-mail manually by clicking in Inbox or using refresh button
2. Deleting messages (for POP3 settings) is not working at all. Even if it is set up to delete messages from the server and message is deleted - it is going to Trash folder, then if it is deleted from Trash and refreshed it is still existing on the server and in the Trash folder on G1. I really don't know how to get it working... I have tried a few settings and it is not removing messages from the server at all.
Is anybody have it working? Thanks in advance for any help!
Regards.
Zencooler
It is the same for me using [email protected] with the correct password, just keeps saying that the username or password is wrong, which it isnt.
I convinced the Mrs to get get a wildfire (nice!) but having set up pop3 exactly like i set up on my Hero it says the password/username is incorrect, even tho the password or username is fine!
anyone else had this problem?
i checked to see if all the set up options were the same as my hero and they match perfectly.............any ideas?
the only thing anomalous is the sim card isnt working yet as her number ports today, but connection is fine over wifi
Don't know if this will help, but I set mine up to my yahoo email account using IMAP without any issues.
Update
Ok I now know its not a fault specific to the wildfire, I've tried setting up her email on my hero, with the same result. I've also used my pc to log on using her password and username with no problem at all..........weird!
As I said previously my own pop 3 sets up fine and is also with the same provider, yahoo in this instance, the only thing I can guess at is wether there is a user name length issue? Hers is only 12 letters long tho?
Will try imap and let you know, thanks for the suggestion or try the yahoo app.
Update
installed the yahoo email app from the market and the email comes thru fine with the mrs password etc.....wtf?!!! now i just want to get the HTC email app to work.......really dont get why this not connecting
weirder still!
just got my old diamond working and using the htc email app set up the mrs email account with no problem......
oh also works on my old Xda exec.........................
Hi,
are u setting it up manually or automatic. Because when i put my hotmail account in its working fine automatic. Manually i have no idea.
Also exchange and of course gmail works great on this phone!
Thanks for looking in I've tried to set up both ways even comparing with the settings on my hero, strangely all looks fine!
And as I said her settings work on every device I've tried except sense on android.
ANy solutions yet... ?? it tells me authentication failed..incorrect username/password .. i m setting up my gmail account .. not working for imap and pop both
Possible temporary solution
I bought this phone yesterday for my younger brother and since then its.. f***ing my mind out how to setup his email...
Well after trying all bull**** and even going on email settings tweaking it several times could not get the mails on Wildfire...Also the problem is not with username or password length coz tried to change that too..
For some reason though my account could be setup in a fly on his cell.. but for his own account i had to find a temporary solution
Tap Email setup >> type ur username and password and click manual setup>> Then in the first drop down menu Select POP instead of IMAP >> in the pop server box type pop.gmail.com>>Click on next and finish the process...
Note: For my account IMAP setup was done pretty quickly so it seems to be error from GMAIL server side i have mailed them to look into the matter and resolve the bugs if any.
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
Skye Menjou said:
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
Click to expand...
Click to collapse
DUDE i wish my bro was as lucky as you.. in any case no development goin on here for wildfire i hope i am not the one to make the first Custom ROM for it..
Password Length
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
this works for me. thanks heaps!
seekingmemoses said:
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
Click to expand...
Click to collapse
Hi All
Anyone else got this problem
I updated yesterday to 2.3, and now I'm having problem with the htc mail with Hotmail account as a Exchange sync.
Fist off all it won't download any of my past emails, even when i change the option to 30 days or 3 days etc..
Secondly every time i read an email for delete one and it does a refresh it pull all the emails down again thinking its a new set-up, so it doesn't mark the emails on the server.
Anyone know of any fix for this?
Nik
Hotmail never worked for me using HTC Mail App. I use touchdown now.. much better, but you gotta pay for it
I have the same issue as you describe, would believe it is consistent on all 2.3.3 DHD devices.
Exchange (via HTC mail) on froyo did not work with the Hotmail server, and it seems they still haven't got it working as it should with 2.3.3 either.
Does anyone know where i can get the Android Mail apk for 2.3.3
I tried looking for it on 4shared but with no luck. I downloaded "Enhanced Email" from the market and it works exactly the same way!
airsick and niktheman, I have PM you the link for the stock .apk
springy said:
airsick and niktheman, I have PM you the link for the stock .apk
Click to expand...
Click to collapse
can you PM me the link as well?
thanks
niktheman said:
Does anyone know where i can get the Android Mail apk for 2.3.3
Click to expand...
Click to collapse
Is the Mail apk (I assume you mean the default email app on nexus s) the same as "improved email" app? it's free from marketplace and I use it everyday with @hotmail, @msn, and @live account. All exchanges work just great (you must know you need to use server: "m.hotmail.com" in exchange settings right?).
So I think there is no need to use mail apk app or the HTC one, "improved email" is just good.
springy said:
airsick and niktheman, I have PM you the link for the stock .apk
Click to expand...
Click to collapse
Downloaded it, b ut it won't install, i also do have unknown sources ticked.
Hi,
I found I had the same problem with the HTC email app when I upgraded to a Gingerbread ROM.
The only way I was able to resolve the issue was to delete all five accounts then manually add each account again (three IMAP gmail, two POP hotmail).
Everything has worked since then (although I don't like how the unread count now relates to since you last used the app rather than actual amount of unread messages).
Hope this helps.
p.s. good to see another LFC fan. With King Kenny at the helm and Suarez buzzing, we've got a good chance of getting back in the Champions League next year - all we need is a top left back and good wingers.
I am expericencing this issue also but on my HTC Evo. Ive tried everything i can think of and nothing. No one has a fix yet? Do I need to install a different email app???
still searching for a link to download the APK :S
How to install / configure stock Android GB Mail App for GB
Here is the stock Android GB Mail App.
It does not quite have the options of HTC Mail app, but at least it's free, and exchange WORKS with Hotmail Exchange . But no HTML
Use Root Explorer to either "move" or "copy" from your sdcard
Navigate to: /data/app & "paste"
Long tap & "permissions", give Owner -> read-write-execute & OK
Reboot
Go to App Drawer and you will find it there & tap for;
Setup:
[email protected]
password
default
->Manual setup
->Microsoft Exchange ActiveSync
Domain\Username: \[email protected] (Ensure have the \[email protected] in FULL)
Password: Leave as already filled
Server: m.hotmail.com
Check - Use secure connection (SSL)
UNcheck - Accept all SSL certificates
->Next
->-> Follow the prompts from there.
Once setup, add shortcut to homescreen found in: Personalise / Add shortcut
Done, enjoy
I normally use the Email app instead of the Gmail app to access my Gmail (uses IMAP). However, sometime tonight, I found I can't connect to the server anymore. Any of you checking your Gmail through the Email app and seeing the same thing?
When I try to check my Gmail through the E-mail all/IMAP, I get the following error: "Cannot connect to server. (Expected string, none found.)"
I have the same problem. When I try to download my e-mails thru Mozilla Thunderbird it doesn't seem to work either.. Very annoying..
Trying to check my Gmail through the email app it just said connection error. Deleted the account and now I keep getting Cannot connect to server. (Expected string, none found.)
IMAP Issues
As previously reported and as at 09:50am 25th May (UK Time) the IMAP servers at Google still seem to be down....
However the POP3 servers seems fine . Its a pain but you can (as I have) just reset up the Email client to use POP3.....
L
Still down...
Yes, I too cannot connect via IMAP on my Samsung Galaxy S.
Isit working now? because I don't seem to be having any problems with the Samsung E-mail app as I've been receiving push messages all day.
Nope
No, I'm afraid there's no change.
G.
Well I don't see what the problem is as mine works fine.
Can you explain what you mean by "Samsung Email app"? I am using "Enhanced Mail" a tweaked version of POP/IMAP app that comes with the phone...
it is weird but i am getting the above Error- connection error- expected string not found. on my Asus ee pad transfmr- stock email on 2 gmail accounts but not aol acct-
not getting the error on my phone Samsung Galaxy using K9 or on my pc with outlook.
All 3 are set up as IMAP.
graybiker said:
Can you explain what you mean by "Samsung Email app"? I am using "Enhanced Mail" a tweaked version of POP/IMAP app that comes with the phone...
Click to expand...
Click to collapse
If you mean the stock E-mail app that comes with the SGS2 besides the official gmail app then yes that is what I'am using and as tony also pointed out, my IMAP works just fine.
You guys are spreading false info.
1. If you claim Gmail IMAP global server is down... please, let's see some proof!
EE is the only application as far as I know having any issues. My Evo stock email and K-9 are having no problems with Gmail Imap, nor is my PC running Outlook '10.
So please don't post this, you have the EE dev now believing Gmail has a problem, it's actually some specific apps.
TF1984 said:
You guys are spreading false info.
1. If you claim Gmail IMAP global server is down... please, let's see some proof!
EE is the only application as far as I know having any issues. My Evo stock email and K-9 are having no problems with Gmail Imap, nor is my PC running Outlook '10.
So please don't post this, you have the EE dev now believing Gmail has a problem, it's actually some specific apps.
Click to expand...
Click to collapse
My K9 on my samsung Galaxy works with no probs, but i did just try the stock email on the samsung and only aol is working, not the Gmail accts, Same issue on the EEpad. k9 works with 2 gmail and 1 aol. but on stock EE only aol works, not 2 gmail.
Not sure who you are referring to about false rumors- i assume someone else.
But i am only adding my issue to the thread to help if i could as well as looking for answers. So please take it down a notch.
Actually my EE app also works fine with Gmail. If I wasn't at work and were also bothered to do so, I could take a SS of the last sync time and post it here.
My Gmail works fine on EE, it's just you guys experiencing problems, and the IMAP servers also work fine everywhere else.
Same problem Evo 4G with Cyanogenmod's mail app
Bawezy said:
Actually my EE app also works fine with Gmail. If I wasn't at work and were also bothered to do so, I could take a SS of the last sync time and post it here.
My Gmail works fine on EE, it's just you guys experiencing problems, and the IMAP servers also work fine everywhere else.
Click to expand...
Click to collapse
QUESTION: Are you running Gmail through the stock email on the EE. As that is where the problems are. I am having this issue out of no where on two diff devices stock email programs with gmail. Doig a quick google search- so are alot of other people on various devices with stock email programs.
just saying....
tonyz3 said:
QUESTION: Are you running Gmail through the stock email on the EE. As that is where the problems are. I am having this issue out of no where on two diff devices stock email programs with gmail. Doig a quick google search- so are alot of other people on various devices with stock email programs.
just saying....
Click to expand...
Click to collapse
I'm using the app that came with the stock firmware, not the gmail app. And I've been receiving push messages from it all morning.
TF1984 said:
You guys are spreading false info.
1. If you claim Gmail IMAP global server is down... please, let's see some proof!
EE is the only application as far as I know having any issues. My Evo stock email and K-9 are having no problems with Gmail Imap, nor is my PC running Outlook '10.
So please don't post this, you have the EE dev now believing Gmail has a problem, it's actually some specific apps.
Click to expand...
Click to collapse
Did anyone mention EE on here or did they mention the stock email app?
To everyone saying gmail imap is not down this is OBVIOUSLY going to be location specific since gmail has a different server for almost every part of the world.
Here is proof that it is NOT accessible even from a pc
Code:
$ telnet imap.gmail.com 143
Trying 74.125.159.109...
telnet: connect to address 74.125.159.109: Operation timed out
telnet: Unable to connect to remote host
For the dissenters, this isn't an isolated issue. I started a post on Android support forum less than 12 hours ago, and as of this morning, TONS of people are seeing this issue. And for several, they are seeing this issue since last night, which is exactly my situation as I had 0 problems previously:
http://www.google.com/support/forum...ad?fid=14e9ec7ab723b8170004a41bef9538d4&hl=en
My Push Hotmail account and IMAP Yahoo account are working perfectly btw.
Lastly, how are you setting up Push E-mail through the stock E-mail app for Gmail? From what I can tell, the Gmail IMAP setup is Pull only, if you're using a Push method, please do share.
shafty023 said:
To everyone saying gmail imap is not down this is OBVIOUSLY going to be location specific since gmail has a different server for almost every part of the world.
Here is proof that it is NOT accessible even from a pc
Code:
$ telnet imap.gmail.com 143
Trying 74.125.159.109...
telnet: connect to address 74.125.159.109: Operation timed out
telnet: Unable to connect to remote host
Click to expand...
Click to collapse
Thanks for that. Clearly, some people in here believe if they have no issues, then everyone else in the world must be doing something wrong.
Got my new Galaxy S4. What is up with the email app? are you able to have it push email? i dont want it to poll every 5 minutes, i need my emails instantly...
I turned on sync in the email app, which apparently this is not push, anyways, throughout the day when i open the email app i get a popup saying email sync disabled. Why?
Can anyone confirm that the search function works?? I have my email set up as an imap account, whenever i want to search something in my email i get 0 results, and if i hit the search on server, it does not bring up anything either. This happens with all my email accounts on my phone, and my wife's accounts on her GS4. Any idea why??
I have a rooted S4, not using a custom rom. I have tried K9 email but it is just plain ugly. I actually like how the stock email app looks but nothing works!
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
aawshads said:
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
Click to expand...
Click to collapse
Where do you see the email push setting? only see sync, and whenever i turn on sync, i get a popup a few hours later when i open the app that sync has been disabled. Even when i enable sync, it gives me the option for sync schedule for at most every 15 minutes.
As far as the search, i use godaddy imap and yahoo. I cant search anything out of what is showing when i open the app. It shows me default of i think 25 emails when i open the app and if i scroll to the bottom it starts to load more. When i do a search, it only searches through what is loaded and when i do continue searching on server i get nothing more. The only results is what is in the 25 loaded messages, or 50 messages if i scroll down at let it load more...
crammer04 said:
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
Click to expand...
Click to collapse
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
The thing is i actually really like the email app on the GS4. I think the layout is nice and the email app is one of the few times i actually feel that the air view feature is really useful. The problem is, is that it is not reliable. I need my emails instantly and the email app is not getting it for me. I just figured out the search problem i was having. If i just change in the settings messages to load from 25 to "total" all of my messages will be there and search is fine. I still wish there is a way to have my emails come instantly rather than every 15 minutes. Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
You must be talking about an exchange account. You don't have that option with IMAP.
I dont see the push option, here is what i see
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
crammer04 said:
Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
Click to expand...
Click to collapse
Four major issues are (and there are other minor issues):
- Lack of IMAP IDLE (push)
- When you reply to someones message, the text in their message is reformatted in your reply (font changes and line spacing changes). Looks unprofessional for work email.
- html hyperlinks are sometimes not properly parsed and are unclickable. I get a news service hyperlinks to articles. None of the hyperlinks work on the stock email client. I have to forward the message to gmail or something to click on the hyperlinks.
- emails sent from stock email client do not sync properly and have a different format on my outlook client.
Kaiten has none of these problems. These are not problems with the iphone app either.
GeorgeP said:
You must be talking about an exchange account. You don't have that option with IMAP.
Click to expand...
Click to collapse
plus, to update on the syncing being disabled. I set the sync to on, reboot my phone, opened the mail app and i get the pop up that says sync disabled. I open the settings and the sync option is no longer checked.
Just tried Kaiten...It was downloading so many copies of my emails. It showed each email at least 4 times...uninstalled...
They are correct, the one I looked at was my Outlook.com email address, and my work address. The gmail address shows the same thing as yours.
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
The only thing I miss by using the stock email app is that I can't get it to come up in the combined inbox by default...I have to select it each time which is a bummer.
itiskonrad said:
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
Click to expand...
Click to collapse
If this is true its embarrassing.
Is there any workaround?
hmmm
this is strange cause i have a s4 and only get the 15 minute option, but on my note 3....i get the push option!!! that very strange
Use solmail....
Works with gmail and has neat interface
crammer04 said:
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
Click to expand...
Click to collapse
you think you got it bad, i paid for unlock code on a rogers 1337m and had the push option.
when i inserted a telus sim and and unlocked it, it force reset the phone, force factory reset rather, and now i dont have push.
i also picked up some crappy apps from telus
confused.