[Q] Galaxy S4 Stock Email App. So many flaws? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Got my new Galaxy S4. What is up with the email app? are you able to have it push email? i dont want it to poll every 5 minutes, i need my emails instantly...
I turned on sync in the email app, which apparently this is not push, anyways, throughout the day when i open the email app i get a popup saying email sync disabled. Why?
Can anyone confirm that the search function works?? I have my email set up as an imap account, whenever i want to search something in my email i get 0 results, and if i hit the search on server, it does not bring up anything either. This happens with all my email accounts on my phone, and my wife's accounts on her GS4. Any idea why??
I have a rooted S4, not using a custom rom. I have tried K9 email but it is just plain ugly. I actually like how the stock email app looks but nothing works!
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.

I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.

aawshads said:
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
Click to expand...
Click to collapse
Where do you see the email push setting? only see sync, and whenever i turn on sync, i get a popup a few hours later when i open the app that sync has been disabled. Even when i enable sync, it gives me the option for sync schedule for at most every 15 minutes.
As far as the search, i use godaddy imap and yahoo. I cant search anything out of what is showing when i open the app. It shows me default of i think 25 emails when i open the app and if i scroll to the bottom it starts to load more. When i do a search, it only searches through what is loaded and when i do continue searching on server i get nothing more. The only results is what is in the 25 loaded messages, or 50 messages if i scroll down at let it load more...

crammer04 said:
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
Click to expand...
Click to collapse
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.

GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
The thing is i actually really like the email app on the GS4. I think the layout is nice and the email app is one of the few times i actually feel that the air view feature is really useful. The problem is, is that it is not reliable. I need my emails instantly and the email app is not getting it for me. I just figured out the search problem i was having. If i just change in the settings messages to load from 25 to "total" all of my messages will be there and search is fine. I still wish there is a way to have my emails come instantly rather than every 15 minutes. Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...

GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.

aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
You must be talking about an exchange account. You don't have that option with IMAP.

I dont see the push option, here is what i see
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785

crammer04 said:
Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
Click to expand...
Click to collapse
Four major issues are (and there are other minor issues):
- Lack of IMAP IDLE (push)
- When you reply to someones message, the text in their message is reformatted in your reply (font changes and line spacing changes). Looks unprofessional for work email.
- html hyperlinks are sometimes not properly parsed and are unclickable. I get a news service hyperlinks to articles. None of the hyperlinks work on the stock email client. I have to forward the message to gmail or something to click on the hyperlinks.
- emails sent from stock email client do not sync properly and have a different format on my outlook client.
Kaiten has none of these problems. These are not problems with the iphone app either.

GeorgeP said:
You must be talking about an exchange account. You don't have that option with IMAP.
Click to expand...
Click to collapse
plus, to update on the syncing being disabled. I set the sync to on, reboot my phone, opened the mail app and i get the pop up that says sync disabled. I open the settings and the sync option is no longer checked.

Just tried Kaiten...It was downloading so many copies of my emails. It showed each email at least 4 times...uninstalled...

They are correct, the one I looked at was my Outlook.com email address, and my work address. The gmail address shows the same thing as yours.

I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.

The only thing I miss by using the stock email app is that I can't get it to come up in the combined inbox by default...I have to select it each time which is a bummer.

itiskonrad said:
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
Click to expand...
Click to collapse
If this is true its embarrassing.
Is there any workaround?

hmmm
this is strange cause i have a s4 and only get the 15 minute option, but on my note 3....i get the push option!!! that very strange

Use solmail....
Works with gmail and has neat interface

crammer04 said:
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
Click to expand...
Click to collapse
you think you got it bad, i paid for unlock code on a rogers 1337m and had the push option.
when i inserted a telus sim and and unlocked it, it force reset the phone, force factory reset rather, and now i dont have push.
i also picked up some crappy apps from telus
confused.

Related

Email Delay

I'm having troubles with pop email accounts, I'm not being notified for new emails, they do not show up in my inbox until i manually open the email client - I have my client to auto check every 5 minutes, yet if I don't check for half a day and then login I have emails from all times of the day being loaded into my inbox.
my friend is having the issue, was wondering if anyone else was?
It's with hotmail, yahoo and ever business emails servers.
suggestions?
Thanks in advanced
nobody noticed that there email isn't polling when it should be?
If you are using an app-killer, make sure your email app isnt killed with it, since that would eliminate the option to auto-fetch emails.
Inebriatef said:
If you are using an app-killer, make sure your email app isnt killed with it, since that would eliminate the option to auto-fetch emails.
Click to expand...
Click to collapse
Pls check these items.
Have you add to auto kill list? then remove it. along with email app.
com.andorid.provider.download
google.android.apps.uploader
data sync should be on.
try it.
Im sure yore battery life wont last 2 days. and why did you setup pop3? Go for Imap it saves resources and disk space.
Let your computer do POP3 work.
no appkiller of any kind installed
I just noticed now I havn't received emails to my phone in the last 3 days, I had to manualy open the app to fetch it, update is set to 30 min
I use moxier and it updates and polls fine,
email app doesn't.
x10a rooted on o24 software
every other functions works great
robbyf66 said:
no appkiller of any kind installed
I just noticed now I havn't received emails to my phone in the last 3 days, I had to manualy open the app to fetch it, update is set to 30 min
I use moxier and it updates and polls fine,
email app doesn't.
x10a rooted on o24 software
every other functions works great
Click to expand...
Click to collapse
On the first day I got the phone, before doing anything (root) to it, I also noticed that it didn't poll. Had it set for 5 minutes, background data on and it did nothing. Never polled once all day.
So rather than waste my time with something (else) from SE that didn't work I just installed K-9 Mail and never looked backed since
i have all my accounts forwarded to my gmail which i believe is push on android phones (someone correct me if im wrong), although this probably doesnt save battery life, i prefer having my email pushed
zhoustanley said:
i have all my accounts forwarded to my gmail which i believe is push on android phones (someone correct me if im wrong), although this probably doesnt save battery life, i prefer having my email pushed
Click to expand...
Click to collapse
agree...just let gmail take care of it
I prefer to reply or send emails from my actual email account, I did use k9 for a while and it was working and i do like all the additional advanced features it offers. All I need is basic send/receive from a basic client and the android email app is suppose to work like that.
thanks so far guys
rvictorg said:
agree...just let gmail take care of it
Click to expand...
Click to collapse
The regular email client is a bit lacking. Your issue isn't common though. Must be just missing something in the setting somewhere...if not you could always do the total reset on the phone i guess if you really had too.
I recently just caved in and made the full switch to Gmail for all of my accounts. Much easier to manage. It IS full push email I believe, plus imap makes things so much easier it's not even comparible.
It's too bad the gmail app on the phone won't let you send from multiple addys, but the web interface is good for sending from a diff addy in a pinch.
robbyf66 said:
I'm having troubles with pop email accounts, I'm not being notified for new emails, they do not show up in my inbox until i manually open the email client - I have my client to auto check every 5 minutes, yet if I don't check for half a day and then login I have emails from all times of the day being loaded into my inbox.
my friend is having the issue, was wondering if anyone else was?
It's with hotmail, yahoo and ever business emails servers.
suggestions?
Thanks in advanced
Click to expand...
Click to collapse
Just checked it today, App killer was set for auto kill after a hour. Disabled, now push email works.....

Gmail apps vs email app

I actually prefer to use the email app. Problem is, the email app doesn't seem to download updates until I open it (even with it on ignore in Task MGR). Email app set to download every 10 mins. The Gmail app, however, seems to auto download updates.
Any seen or know of a solution?
kud0s said:
I actually prefer to use the email app. Problem is, the email app doesn't seem to download updates until I open it (even with it on ignore in Task MGR). Email app set to download every 10 mins. The Gmail app, however, seems to auto download updates.
Any seen or know of a solution?
Click to expand...
Click to collapse
The Gmail app supports push notifications, which means as soon as you get an email, you'll get it on your phone. But with the email app, it resorts to polling (checking for new messages every 10 minutes) so it refreshes only when you open it
Lucky you, but my gmail app doesn't do anything. I feel that its always off since I don't get any email notification on ie.
Makes sense. I just like the look of the email app better, but I guess u need to stick with gmail for the push ability.
Nimche said:
Lucky you, but my gmail app doesn't do anything. I feel that its always off since I don't get any email notification on ie.
Click to expand...
Click to collapse
Go to Settings in the Gmail app and make sure that Email Notifications is checked. That's the whole point of using Gmail compared to Hotmail/Yahoo.. (atleast for now)
It annoys me how you can't select multiples in th stock app. I use K9, it has colours (including led flash) for each account, push, and most importantly, multiple select.
Sent from my rooted X10i using XDA App
Can the SE email app be removed without causing any problems?
pngface said:
Go to Settings in the Gmail app and make sure that Email Notifications is checked. That's the whole point of using Gmail compared to Hotmail/Yahoo.. (atleast for now)
Click to expand...
Click to collapse
It is checked but I don't get any notification. Sorry to hijack the thread but let me know if you guys have any soluition to this,.
Cheers,
Nimche said:
It is checked but I don't get any notification. Sorry to hijack the thread but let me know if you guys have any soluition to this,.
Cheers,
Click to expand...
Click to collapse
What about in Settings/Data Sync - I think you need Google Sync, and then Google Mail Sync selected too.
settings ---> data synchronization ---> synchronize with Gmail
right, I forgot to check that back after the 100th times of rooting.
Thank you,
sskeleton said:
settings ---> data synchronization ---> synchronize with Gmail
Click to expand...
Click to collapse
nice one thx thats fixed my issue didnt even have to ask lol

Gmail flakey?

I'm running Gmail 2.3, it came with the Evo I bought this week.
Anyone else seeing the problem of Gmail getting stuck on ONE email?
For instance, I can see a list of emails, but whichever email I try to select, it will always show only one particular email. And pressing the left right navigation arrows at the bottom of the email still shows the same email.
Gmail been flakey on all phones this week. Thought google fixed that.
8pen from my supersonic on the xda app.
I don't get this issue, but many times after clearing my inbox in the app it still looks like I have new emails when I don't. The number of new emails doesn't go back to zero till I login via gmail.com or wait for a new email to come in.
Gmail has always been like this for me though.
Last year I learned how to include a push feature Google offers on the iPhone, and I set it up there, yes the push worked. Until then I got the Evo in June and used Microsoft Exchange ActiveSync instead of the gmail app.
If you want a true sync, then u can get it set up in MS Exchange by entering your username and password, then click on manual setup, from there, when u see the server box which says gmail.com, you will need to change that to m.Google.com then click next, choose which u want synced then ur good to go.
P.S. screw the gmail app, I prefer the HTC mail app though, has user friendly UI and the ability to multi select files to be movedto another folder or deleted...I tried moving files on gmail and don't see that feature implemented on the gmail app, unless I missed it.
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
Man.... I have never had any issues you guys write on here, I must be extremely lucky *knocks on wood*
No issues here
dynamicpda said:
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
Click to expand...
Click to collapse
I was having issues with the sync yesterday as well. Clearing the data like you said fixed it. Thank you!
This doesn't help I'm just stating my personal experience:
I have never had issues with Gmail app other than trying to save attachments as posted. Other than that it has always been solid. If Google has server issues it wont matter what app you use.

loooking for an alternative to the gmail built in app?

Hi
I get the sending.... hanging problem with the galaxy s built in gmail app.
clearing the cache doesn't work, and using the other email app wont attach video , it just says too big.
what are the good alternative email programs?
Cheers
Hi,
I'm using K-9 Mail via an IMAP Account and are fairly happy with it. Only one thing: Push-Mail via IMAP-Idle drains the Battery like Hell... but a 15 Minute poll is fair enough (shorter Intervals are also available).
And it is FOSS...
Bye
ayn said:
Hi,
I'm using K-9 Mail via an IMAP Account and are fairly happy with it. Only one thing: Push-Mail via IMAP-Idle drains the Battery like Hell... but a 15 Minute poll is fair enough (shorter Intervals are also available).
And it is FOSS...
Bye
Click to expand...
Click to collapse
cheers K9 came up in a google search, it sounds good
I turn off sync with email and check it manually when i want to.
its more about sending an email and it actually getting there . where the gmail app fails .
I check my mail on my main computer, but use my phone to 'quick check' stuff. but if an app is a 'beast that takes ages to open' that would be a pain. I didn't think about battery life, (cheers for that). so many apps just run in the background on my galaxy s. as much as i love it, it is another crazy computer in my life .
is K9 a free app or advertising/donation?
also any other suggestions welcome too
Are you sure the gmail app is failing? If you've got your phone to manually sync, the email will never send. The gmail app does not send emails as per request, they are put in a queue and sent out only when the phone syncs. Try it now. Send an email and keep syncing disabled. Nothing happens. Hi options the. Choose refresh option and I will push through the queued emails. As for file size limit, I wouldn't know but I have added a total of 5.8mb in an email which sent fine.
Edit: re read your post. Use the gmail app and try what I said, it has no issues with file size like other **** apps.
galaxy44 said:
is K9 a free app or advertising/donation?
Click to expand...
Click to collapse
K9 is free open source software without any kind of adds or something else.
SargeRX8 said:
Are you sure the gmail app is failing? If you've got your phone to manually sync, the email will never send. The gmail app does not send emails as per request, they are put in a queue and sent out only when the phone syncs. Try it now. Send an email and keep syncing disabled. Nothing happens. Hi options the. Choose refresh option and I will push through the queued emails. As for file size limit, I wouldn't know but I have added a total of 5.8mb in an email which sent fine.
Click to expand...
Click to collapse
its a known issue:
http://www.google.co.uk/support/forum/p/Google+Mobile/thread?tid=1363d927a73ee840&hl=en
send sometimes works
sometimes doesn't (usually when i attach pic or video)
i can send very small test messages by clicking refresh
SargeRX8 said:
Try it now. Send an email and keep syncing disabled. Nothing happens. Hi options the. Choose refresh option and I will push through the queued emails. As for file size limit, I wouldn't know but I have added a total of 5.8mb in an email which sent fine.
Click to expand...
Click to collapse
i always use refresh to send the email with sync disabled
its a know issue
the file size issue is to do with the 'other' email program that came with my phone.
I've ruled both out as not fit for purpose.
but i don't want to try hundreds of apps so i thought a few good recommendations might help.
cheers anyway, but I'm giving up on the gmail app.
quick update:
I've tried K9
it had success sending video attachments (that were stuck on gmail app or cancelled on the other galaxy s email app)
the bad
when it set up, it took ages (i have 1000s of email on my gmail account. so it could just be that)
it doesn't seem to group the emails (like replies from forums etc) can i set the settings to do this?
the names like expunge and poll (empty trash and refresh)
it seems a bit slower than the gmail app? but i could just be me
i'm trying to get used to the scrolling left and right in messages.
the good
it showed the full message
it could send video attachments to gmail (is 25mb max for gmail)
it sent the items (unlike the gmail app)
it seems pretty equipped with options
looks ok
I'm still not sure
What else might i try?
ok
I'm using a Samsung Galaxy S
I shoot 3 videos (all 3 are about 7mb)
Gmail can handle attachments up to 25MB
Gmail app always gets stuck on sending (with no warning to let you know its not sent)
MMS wont convert the files
Other Email app wont accept the file size
K9 sends them (which is a step forward)
but doesn't group messages by conversation
also it has the push always running (i don't know what push is)
and seems to always be checking my mail (I don't mind exploring the oddly named and confusing settings if its the program i am going to use)
also the built in gmail app shortens messages so replies from this forum wont display the link to the topic (pretty annoying) the other built in email app does display the link long enough to click.
I feel very frustrated.
I just wanted to send a couple of funny videos to my friend via any means.
And it feels like my Samsung Galaxy S is just completely against me doing this in any easy fashion
I might keep K9 but turn all the setting to check the email off and use it if i want to send a file.
how do i turn the check mail settings off on k9 (the options are confusing, confusingly named, and different depending on where you are in the program.
if i turn K9 off, and use it only occasionally will it take ages to open if i keep all my messages on the server?
Or is there a fourth email program:
that opens fast
groups the messages
sends attachments up to 25mb
Cheers
i tried Maildroid but he adds were annoying.
back to K9:
How do i stop K9 automatically checking mail?
and how do stop the k9 mail service app running constantly (i assume its the push thing)
I'm thinking of keeping the app on there to send files by email, and for links that don't show up properly like replies from this forum. but i don't want it spanking my battery or checking for emails
How do i set it up for "there when i need it"?
the options are confusing and have nonsense kind of names.
Cheers

Select ALL?

so, has anyone figured out a way to "select all" when trying to delete multiple emails form your inbox or from the trash, in either the Gmail app, or the regular email app?
I can't believe you have to tick the check box for each and every email to delete it...
thanks!
No. This is a long standing issue that you can only work around by purchasing a 3rd party e-mail application such as K9 or Touchdown.
thanks!
I have K9 mail on my evo; I was trying to keep things more "stock" on the xoom, but maybe I should start using it..
I like the email widget built into the xoom; and, I dont believe k9 has a widget..
of course, that wouldnt solve the problem with not being able to multiple select with gmail..
Theres no way to delete emails at once by check boxes or anything?
you have to individually check off each box, one at a time..if you get alot of emails, its a royal PITA..
Launch the web version of gmail.
wase4711 said:
you have to individually check off each box, one at a time..if you get alot of emails, its a royal PITA..
Click to expand...
Click to collapse
Yeah, I have to remember every 2 or 3 days to go into the trash folders of both my Nexus One and my Xoom now to clear out the trash otherwise my memory consumption just goes up.
Droid4All said:
Launch the web version of gmail.
Click to expand...
Click to collapse
Unfortunately, I have 4 other email accounts to check as well, so that wont do it
I actually installed K9 mail. K9 Pure, and pure messenger, and am trying out that "trifecta" now..

Categories

Resources