Database Users

Problems with Galaxy S

Ok. I have been playing with the Galaxy for the last 3 days and I have a few things that I find quite annoying. Not sure if it is just mine or it is the same with everyone so I just want to start this thread to see. This is my list:
Missing emails. I have 1 exchange account and 3 POP accounts set up excluding the Gmail one and have been experiencing a few missing emails. They showed up in my Notebook but not on the phone.
I set the checking interval at 30 minutes but it does not sync. I have to manually refresh it.
There is no setting like in the HTC devices which you can set the size limit and some other options which I felt are important.
Lag is quite a problem with a few different operations, like deleting emails in the trash folder. It can take more than a minute to delete all which is strange.
I went to dinner tonight at a place where the reception is poor. It lost the signal completely and would not even get back on afterwards until I reset the phone
Most of my problems seems to be with the email. Otherwise the device has been good. I hope this is just a problem with my phone so that I can exchange it. Please let me know if any of you guys are experiencing the same thing. Thanks

Did you happen to use a task killer to kill off your email task?

Interesting thought. I've never thought about that as it was never a problem with any of the previous HTC Android devices. I will add that to the ignore list and see. Thanks.

Well, I include the email in the ignore list and it's a little bit better. I am now getting all the emails but I still have to check the email manually. I set the schedule to 30 minutes but it is not doing it. Strange.

This happens to me constantly as well, losing reception completely, even though its supposed to be really good, and the only way to fix it is to reboot the unit.
Does anyone have a clue as to what could be the problem here?

I'm glad I moved to gmail, it sounds like the other mail client sucks.

dakine; said:
I'm glad I moved to gmail, it sounds like the other mail client sucks.
Click to expand...
Click to collapse
Does this mail client work for non-gmail accounts too? I've tried many mail clients, including K-9, Droidmail, and found them to be too slow for serious use. I really need a higher performance email client.

You can set gmail to collect from all other email accounts.
I have gmail account to collect from my hotmail and my yahoo account.
It works for me.

[Q] Email not auto checking?

Have a weird problem. Got the Epic on release day, set up my two emails that I want to be able to check from the phone, a POP3 account and a Gmail (that is not associated to the phone to sync).
Both are set to auto check for new mail every 5 mins. Everything worked great for about a day, but then stopped.
Neither email account is auto checking for mail regardless of the frequency I set it to. 5 mins, 10 mins, hourly, etc.
If I go into the inbox however for one of the email accounts it seems to instantly check for new mail and then all the messages show up.
Any thoughts?
Thanks in advance.

Ok, after doing some Googling and coming across a comment on some random site I did a little test.
I have two email accounts configured, and both were set to check every 5 minutes. It seems that the stock email app has some kind of issue initiating more than one email check at a time, so if you have multiple accounts and have them set to the same check frequency, it breaks. I left one account at 5 minutes, set the other to 10 minutes, and they both were able to receive test messages I sent.
How retarded.
Hopefully there will be a fix for this at some point.

Mine is doing this too! however i do have them on different times. i haven't got a notification i got email i have to click email then it loads the messages?
Any way to fix this?

Exactly what mine was doing but putting the frequency check times at different times 5 min & 10 min seemed to have fixed it.
I just sent two more test emails to make sure it wasn't a fluke and will report back if it did indeed fix mine or just happened to work once after I had rebooted the phone.

Hmm,..previous test was a fluke maybe affected by having gotten an SMS around the same time...
Mine is still broken.

I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App

I don't have any task killers installed, but I do exit the mail program with the back button.
I'll try starting it up, and then just exiting using the home button to see if that changes the behavior.
I'll report back the results.

ddialogue said:
I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
i let it run and didn't end it and it still didn't work i just have my email. i just forwarded my aol to gmail and now i dont have have to worry about it.

im having the same issue... This could be a deal breaker for me
Also the damn battery takes 4 hours to fully charge

Ok, leaving the email app running in the background by using the home key to exit it vs the back key made no difference. Still doesn't refresh the inbox until you open the email app up and go into it.
This sucks.

Anyone?
Sent from my SPH-D700 using XDA App

Sorry, posted in wrong thread! had 2 open and picked the wrong one.

badblowntie said:
My Battery life sucks also, am trying a few things now to see if anything makes a difference. I removed Fring, did the on/off airplane mode thing, and am running the Juice Plotter to see if anything changes. only 4 to 5 hours of average use that my Hero could handle kills this battery!
Click to expand...
Click to collapse
How is this relevant to the topic?

i have 2 yahoos and a gmail and they are all updating fine. who is the provider of this email service?

One is a Gmail account the other a POP3 that had no issues over the last 5-6 years on WinMo using Sprint, nor on Android on my old Touch Pro, so that isn't the issue.
After roaming around the net a bit, it seems this a fairly widespread issue with no known fixes yet.

I also have this issue, and its quite frustrating. I have email accts for hotmail, gmail, yahoo, and aol. The only one that gets mail properly is the hotmail account, since it's set up using ActiveSync. The others often don't show as getting new email for about a day or so unless I manually go into each account. Only then will it realize there are new messages.

I too am having the same problem. My default e-mail is a comcast account set up to check every 5 mins. My 2nd acct is a gmail acct set to check every 30 mins. Coming to this phone from a blackberry and my curve would get the e-mails faster than my PC's outlook would.
I rooted my wife's EVO the day she got it bc she hated all the pre-loaded sprint bs. I'm in the same boat with my epic, but i'm hesistant to root it and load an Android 2.2 rom because i want to wait for bugs like this to be fixed.
I'm also getting a pop-up error msg on my epic about 4-5 times per day that says something along the lines of "unable to connect to network", even though i have service on the top "taskbar". The pop-up gives me the option to retry or cancel. Either selection doesn't seem to do anything. I have wi-fi, 4g, gps, and bluetooth turned off for battery life. I don't know if this could correlate to the e-mail syncing problem so I figured i'd toss it out there.
You know, the frustrating thing is I sit here and wait for months for this phone to come out and then they have all these problems with it. My wife's HTC EVO hasn't had a single problem since day 1 and she got it on release day too. The only thing good i can say about this epic compared to the evo (with exception of the slide out keyboard) is the battery life is marginally better on standby.
Subscribing to see what the fix is...

A lot of sites are rumoring there being some type of OTA update near the end of September. Some say it will just e fixes and patches for 2.1 for things exactly like this, others are crossing their fingers that it may be Froyo.
Either way, as long as it fixes this issue I'll be happy...so we'll just have to cross our fingers, wait and see.

lately my e-mail checking has been getting worse, sometimes not even syncing certain items. i went into settings and compared the send receive port #'s to the ones set up in my outlook, and the settings were all wrong as well as the port #'s. I changed them all to match my outlook and now everything is working fine for the moment. time will tell if this was the problem.

I'd be surprised if that fixes it for you.
I know that isn't the issue with mine. All of my manually configured server settings are correct and it still does it.
Crossing my fingers this will be patched/updated at some point, but until then I have MailDroid installed which is getting new mail notifications perfectly. I don't really like MailDroid as much as the integrated client, so whenever MailDroid lets me know I have an email, I just go into the stock email client and manually refresh to read/reply/etc.

Gmail flakey?

I'm running Gmail 2.3, it came with the Evo I bought this week.
Anyone else seeing the problem of Gmail getting stuck on ONE email?
For instance, I can see a list of emails, but whichever email I try to select, it will always show only one particular email. And pressing the left right navigation arrows at the bottom of the email still shows the same email.

Gmail been flakey on all phones this week. Thought google fixed that.
8pen from my supersonic on the xda app.

I don't get this issue, but many times after clearing my inbox in the app it still looks like I have new emails when I don't. The number of new emails doesn't go back to zero till I login via gmail.com or wait for a new email to come in.
Gmail has always been like this for me though.

Last year I learned how to include a push feature Google offers on the iPhone, and I set it up there, yes the push worked. Until then I got the Evo in June and used Microsoft Exchange ActiveSync instead of the gmail app.
If you want a true sync, then u can get it set up in MS Exchange by entering your username and password, then click on manual setup, from there, when u see the server box which says gmail.com, you will need to change that to m.Google.com then click next, choose which u want synced then ur good to go.
P.S. screw the gmail app, I prefer the HTC mail app though, has user friendly UI and the ability to multi select files to be movedto another folder or deleted...I tried moving files on gmail and don't see that feature implemented on the gmail app, unless I missed it.

I deleted the data for GMail within Settings Applications and everything was okay again after the resync.

Man.... I have never had any issues you guys write on here, I must be extremely lucky *knocks on wood*
No issues here

dynamicpda said:
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
Click to expand...
Click to collapse
I was having issues with the sync yesterday as well. Clearing the data like you said fixed it. Thank you!

This doesn't help I'm just stating my personal experience:
I have never had issues with Gmail app other than trying to save attachments as posted. Other than that it has always been solid. If Google has server issues it wont matter what app you use.

loooking for an alternative to the gmail built in app?

Hi
I get the sending.... hanging problem with the galaxy s built in gmail app.
clearing the cache doesn't work, and using the other email app wont attach video , it just says too big.
what are the good alternative email programs?
Cheers

Hi,
I'm using K-9 Mail via an IMAP Account and are fairly happy with it. Only one thing: Push-Mail via IMAP-Idle drains the Battery like Hell... but a 15 Minute poll is fair enough (shorter Intervals are also available).
And it is FOSS...
Bye

ayn said:
Hi,
I'm using K-9 Mail via an IMAP Account and are fairly happy with it. Only one thing: Push-Mail via IMAP-Idle drains the Battery like Hell... but a 15 Minute poll is fair enough (shorter Intervals are also available).
And it is FOSS...
Bye
Click to expand...
Click to collapse
cheers K9 came up in a google search, it sounds good
I turn off sync with email and check it manually when i want to.
its more about sending an email and it actually getting there . where the gmail app fails .
I check my mail on my main computer, but use my phone to 'quick check' stuff. but if an app is a 'beast that takes ages to open' that would be a pain. I didn't think about battery life, (cheers for that). so many apps just run in the background on my galaxy s. as much as i love it, it is another crazy computer in my life .
is K9 a free app or advertising/donation?
also any other suggestions welcome too

Are you sure the gmail app is failing? If you've got your phone to manually sync, the email will never send. The gmail app does not send emails as per request, they are put in a queue and sent out only when the phone syncs. Try it now. Send an email and keep syncing disabled. Nothing happens. Hi options the. Choose refresh option and I will push through the queued emails. As for file size limit, I wouldn't know but I have added a total of 5.8mb in an email which sent fine.
Edit: re read your post. Use the gmail app and try what I said, it has no issues with file size like other **** apps.

galaxy44 said:
is K9 a free app or advertising/donation?
Click to expand...
Click to collapse
K9 is free open source software without any kind of adds or something else.

SargeRX8 said:
Are you sure the gmail app is failing? If you've got your phone to manually sync, the email will never send. The gmail app does not send emails as per request, they are put in a queue and sent out only when the phone syncs. Try it now. Send an email and keep syncing disabled. Nothing happens. Hi options the. Choose refresh option and I will push through the queued emails. As for file size limit, I wouldn't know but I have added a total of 5.8mb in an email which sent fine.
Click to expand...
Click to collapse
its a known issue:
http://www.google.co.uk/support/forum/p/Google+Mobile/thread?tid=1363d927a73ee840&hl=en
send sometimes works
sometimes doesn't (usually when i attach pic or video)
i can send very small test messages by clicking refresh
SargeRX8 said:
Try it now. Send an email and keep syncing disabled. Nothing happens. Hi options the. Choose refresh option and I will push through the queued emails. As for file size limit, I wouldn't know but I have added a total of 5.8mb in an email which sent fine.
Click to expand...
Click to collapse
i always use refresh to send the email with sync disabled
its a know issue
the file size issue is to do with the 'other' email program that came with my phone.
I've ruled both out as not fit for purpose.
but i don't want to try hundreds of apps so i thought a few good recommendations might help.
cheers anyway, but I'm giving up on the gmail app.

quick update:
I've tried K9
it had success sending video attachments (that were stuck on gmail app or cancelled on the other galaxy s email app)
the bad
when it set up, it took ages (i have 1000s of email on my gmail account. so it could just be that)
it doesn't seem to group the emails (like replies from forums etc) can i set the settings to do this?
the names like expunge and poll (empty trash and refresh)
it seems a bit slower than the gmail app? but i could just be me
i'm trying to get used to the scrolling left and right in messages.
the good
it showed the full message
it could send video attachments to gmail (is 25mb max for gmail)
it sent the items (unlike the gmail app)
it seems pretty equipped with options
looks ok
I'm still not sure
What else might i try?

ok
I'm using a Samsung Galaxy S
I shoot 3 videos (all 3 are about 7mb)
Gmail can handle attachments up to 25MB
Gmail app always gets stuck on sending (with no warning to let you know its not sent)
MMS wont convert the files
Other Email app wont accept the file size
K9 sends them (which is a step forward)
but doesn't group messages by conversation
also it has the push always running (i don't know what push is)
and seems to always be checking my mail (I don't mind exploring the oddly named and confusing settings if its the program i am going to use)
also the built in gmail app shortens messages so replies from this forum wont display the link to the topic (pretty annoying) the other built in email app does display the link long enough to click.
I feel very frustrated.
I just wanted to send a couple of funny videos to my friend via any means.
And it feels like my Samsung Galaxy S is just completely against me doing this in any easy fashion
I might keep K9 but turn all the setting to check the email off and use it if i want to send a file.
how do i turn the check mail settings off on k9 (the options are confusing, confusingly named, and different depending on where you are in the program.
if i turn K9 off, and use it only occasionally will it take ages to open if i keep all my messages on the server?
Or is there a fourth email program:
that opens fast
groups the messages
sends attachments up to 25mb
Cheers

i tried Maildroid but he adds were annoying.
back to K9:
How do i stop K9 automatically checking mail?
and how do stop the k9 mail service app running constantly (i assume its the push thing)
I'm thinking of keeping the app on there to send files by email, and for links that don't show up properly like replies from this forum. but i don't want it spanking my battery or checking for emails
How do i set it up for "there when i need it"?
the options are confusing and have nonsense kind of names.
Cheers

[Q] Galaxy S4 Stock Email App. So many flaws?

Got my new Galaxy S4. What is up with the email app? are you able to have it push email? i dont want it to poll every 5 minutes, i need my emails instantly...
I turned on sync in the email app, which apparently this is not push, anyways, throughout the day when i open the email app i get a popup saying email sync disabled. Why?
Can anyone confirm that the search function works?? I have my email set up as an imap account, whenever i want to search something in my email i get 0 results, and if i hit the search on server, it does not bring up anything either. This happens with all my email accounts on my phone, and my wife's accounts on her GS4. Any idea why??
I have a rooted S4, not using a custom rom. I have tried K9 email but it is just plain ugly. I actually like how the stock email app looks but nothing works!
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.

I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.

aawshads said:
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
Click to expand...
Click to collapse
Where do you see the email push setting? only see sync, and whenever i turn on sync, i get a popup a few hours later when i open the app that sync has been disabled. Even when i enable sync, it gives me the option for sync schedule for at most every 15 minutes.
As far as the search, i use godaddy imap and yahoo. I cant search anything out of what is showing when i open the app. It shows me default of i think 25 emails when i open the app and if i scroll to the bottom it starts to load more. When i do a search, it only searches through what is loaded and when i do continue searching on server i get nothing more. The only results is what is in the 25 loaded messages, or 50 messages if i scroll down at let it load more...

crammer04 said:
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
Click to expand...
Click to collapse
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.

GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
The thing is i actually really like the email app on the GS4. I think the layout is nice and the email app is one of the few times i actually feel that the air view feature is really useful. The problem is, is that it is not reliable. I need my emails instantly and the email app is not getting it for me. I just figured out the search problem i was having. If i just change in the settings messages to load from 25 to "total" all of my messages will be there and search is fine. I still wish there is a way to have my emails come instantly rather than every 15 minutes. Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...

GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.

aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
You must be talking about an exchange account. You don't have that option with IMAP.

I dont see the push option, here is what i see
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785

crammer04 said:
Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
Click to expand...
Click to collapse
Four major issues are (and there are other minor issues):
- Lack of IMAP IDLE (push)
- When you reply to someones message, the text in their message is reformatted in your reply (font changes and line spacing changes). Looks unprofessional for work email.
- html hyperlinks are sometimes not properly parsed and are unclickable. I get a news service hyperlinks to articles. None of the hyperlinks work on the stock email client. I have to forward the message to gmail or something to click on the hyperlinks.
- emails sent from stock email client do not sync properly and have a different format on my outlook client.
Kaiten has none of these problems. These are not problems with the iphone app either.

GeorgeP said:
You must be talking about an exchange account. You don't have that option with IMAP.
Click to expand...
Click to collapse
plus, to update on the syncing being disabled. I set the sync to on, reboot my phone, opened the mail app and i get the pop up that says sync disabled. I open the settings and the sync option is no longer checked.

Just tried Kaiten...It was downloading so many copies of my emails. It showed each email at least 4 times...uninstalled...

They are correct, the one I looked at was my Outlook.com email address, and my work address. The gmail address shows the same thing as yours.

I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.

The only thing I miss by using the stock email app is that I can't get it to come up in the combined inbox by default...I have to select it each time which is a bummer.

itiskonrad said:
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
Click to expand...
Click to collapse
If this is true its embarrassing.
Is there any workaround?

hmmm
this is strange cause i have a s4 and only get the 15 minute option, but on my note 3....i get the push option!!! that very strange

Use solmail....
Works with gmail and has neat interface

crammer04 said:
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
Click to expand...
Click to collapse
you think you got it bad, i paid for unlock code on a rogers 1337m and had the push option.
when i inserted a telus sim and and unlocked it, it force reset the phone, force factory reset rather, and now i dont have push.
i also picked up some crappy apps from telus
confused.