[Q] Gmail sync problem - G2 Q&A, Help & Troubleshooting

Hi all,
I set up mine and my wife's LG G2s exactly the same way - added the accounts, etc. However, her GMail won't sync without manually syncing. I've removed the account, wiped the phone, set it back up - twice. Right now they're using the stock Verizon ROMs.
Any ideas on how to get GMail to sync?

kcfried said:
Hi all,
I set up mine and my wife's LG G2s exactly the same way - added the accounts, etc. However, her GMail won't sync without manually syncing. I've removed the account, wiped the phone, set it back up - twice. Right now they're using the stock Verizon ROMs.
Any ideas on how to get GMail to sync?
Click to expand...
Click to collapse
I assume you went into settings/accounts&sync make sure auto sync box is checked. If it is checked click on the Google account, then click on the email address and make sure the boxes are checked for the items you want synced. If gmail or the auto sync box was unchecked, there's your issue. If none of these was the problem, post again.

wolfclan68 said:
I assume you went into settings/accounts&sync make sure auto sync box is checked. If it is checked click on the Google account, then click on the email address and make sure the boxes are checked for the items you want synced. If gmail or the auto sync box was unchecked, there's your issue. If none of these was the problem, post again.
Click to expand...
Click to collapse
Yup, all that's checked,

I'm having sync problems as well
Am at my wit's end trying to figure out how to get this resolved. The only thing I haven't done yet is reset the phone - but I have read other accounts including yours that resetting the phone doesn't fix the problem. I have reset the access to the phone from
https://security.google.com/settings/security/permissions?pli=1
And waited for 2 days before adding the account back on. Nothing seems to be working.
Please let us know if you manage to solve the problem.

Related

gmail not working

got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
I'm sure you have but have you tried your full email address as the username as well as just your name i.e. [email protected] or myname?
Sometimes I find it changes on what is required depending on where you are trying to access it from.
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
Click to expand...
Click to collapse
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
Click to expand...
Click to collapse
Tried Imap, worked.
i cannot get it to work!
Did you have it working on your previous phone or is this the first time you've used this service? Just checking as you need to activate pop3 or IMAP in Google settings first online.
gavinfabl said:
i cannot get it to work!
Click to expand...
Click to collapse
i hace had it working many times.
Well if you had it working before and checked all the obvious settings, then I'm slightly stuck as Xmoo seems to be fine.
If no one else can help then I suppose it's HTC support that's where you need to try next....
I'll check mine tomorrow when it arrives...
gavinfabl said:
i hace had it working many times.
Click to expand...
Click to collapse
maybe wrong password?
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
gavinfabl said:
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
Click to expand...
Click to collapse
Coming from a Hero shouldn't make a difference. The Hero was using gmail push unless you manually configured imap on it.
Might be worth just double checking the ports etc to make sure. Don't get me wrong, I think you've probably got it all right, but best to be sure!
I'll be checking mine when I get it on Friday so if I have the problem, ill let you know, but I'm sure you'll have it sorted before then.
Sim Auto set up is great for novices, but not always what more experienced users want. I had to change my APN settings on hero to get faster / unproxied internet from o2.
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
I have a similar but differnet issues.
Using Google exchange sync. it pushes contacts and calendar, but wont push ANY mail to my device (it synced the folders tho!) i've checked the dates, and the ranges to download, and it just wont do it at all. tried checking th ebox, unchecking th ebox, rechecking thebox (some people said it was second time lucky for them)
I've set up gmail as IMAP in the interim and that works fine. but im stumped as to why it wont exchange sync with the rest of the stuff!
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
I had the same issue: my HD2 didn't want to sync with google. So I tried the option of disabling POP. At first it didn't work. But after I changed [email protected] to [email protected] it suddenly worked. I hope this helpes someone.
It worked for me but it doesnt push :S and ive set it to upon arrival of new mail or w.e it says..
It just doesnt push anything
I've got my gmail push working ok but, probs a silly question, how do you change the name of the account as mine is showing as Outlook and I've searched everywhere I know and can't find an option to change it to gmail
gavinfabl said:
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
Click to expand...
Click to collapse
I was having the same exact issue and manually disabling POP from the web solved it for me! IMAP now working perfectly.
Balls. Spoke too soon. Still not working for me. Get the same username/pass error as before.
WooHoo!
Using the "Other" email account option seems to have fixed it. There must be something screwy in the IMAP settings that HTC Sense uses by default when you select Google Mail.
Ok,
This is getting weird now. I have two gmail accounts configured using the same method, one works perfectly and consistently, the other sporadically fails to connect/log-on etc...
Does anyone have any idea what the problem might be?
EDIT:
There's no rhyme or reason to this. One account works perfectly everytime, the other account will work sometimes then randomly throw the username/password error.

Help: Evo not syncing GMAIL

Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
bry21317 said:
Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
Click to expand...
Click to collapse
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Stock rom, but I have run Unrevoked Root program. Thats all I have other than the stock rom, and a ton of programs.
Bryan
I noticed this today as well. I thought it was just me! It seems to happen regardless of whether I'm on 3G or Wi-Fi. I'm running stock 2.1; no root. It worked perfectly from day one, and I only noticed it today. For some reason, I don't think the phone is syncing with the Google... or GMail isn't pushing it out to the Evo.
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Yea, I am thinking the same thing, something with the Gmail Servers, if I am not the only one having the problem.
Figured it might have been something that I had installed, but I guess not.
Maybe a google techy will figure it out for us.
Bryan
ortizdupri said:
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Click to expand...
Click to collapse
yep, same here. not worried about it, it'll be back
I'm glad we got this thread started. I was beginning to think I was going crazy, or my phone was at least. The last thing we need is another "problem" occurring with our phones.
Is it ok that knowing you all have the same problem makes me feel better? haha
I also noticed that my Google Account (Menu>Settings>Accounts & Sync>Google) hasn't updated in a few hours since giving it time to "work itself out." I know that if I update it manually, it'll push the Gmail through, but I don't understand why the Google sync would just stop updating on its own.
Just giving an update.
Didn't seem to get Gmail to sync today. I don't know whether this problem is isolated to a select few of us but I wanted to fix this and just resorted to resetting Gmail. I followed the instructions here, and it's been working as it should for the past few hours... I hope it lasts...
Directions: (Edit, I'm unable to post links so here are the instructions)...
Troubleshooting: Problems with sync
On Android devices, the Gmail application is automatically synced with the Gmail server, and vice versa. If you experience problems with syncing, try clearing your device's Gmail application data and doing a fresh sync with the server.
Just follow these steps:
1. Press your device's < Home > button, then press < Menu >.
2. Select Settings.
3. Select Applications, then Manage applications.
4. Select Gmail Storage.
Note: If you don't see 'Gmail Storage,' press < Menu > again, then select Filter > All.
5. Select Clear data. Answer OK when prompted.
6. Return to the list of applications by pressing the < Back > button on your device.
7. Select Gmail and then select Clear data. Answer OK when prompted.
To restart your device, press and hold the < Power > or < End call > button, then select Power off. Press the < Power > or < End call > button to power on.
Your device will re-sync with the server after restarting (this may take several minutes).
If the above steps don't resolve the issue, check to see if you have any account notifications on your device.
Press your device's < Home > button, then press < Menu >. Select Notifications. If you have any system notifications about a sign-in or password error, you should make sure your account information is correct in order for Gmail to sync.
Click to expand...
Click to collapse
I did the same thing and mine started working fine last night also.
Still working today.
Bryan
Had the same problem. I had two Gmail accounts syncing. I tried the fix above but it did not work. I removed the 2nd Gmail and did it again and then it worked. Not sure why. Wanted to post this if anyone had the problem that was not being fixed to try deleting multiple Gmail accounts.
Google Not Pushing to HTC EVO
Hey guys,
I wanted to state the fact that I am having the same problems and thought that I would get it out there.
I originally had 11 email accounts syncing with my device, and all were flawlessly pushing the mail to me as it came thought Google's servers. I have noticed that over the past few days that I have had to do this syncing manually by going into the app and pressing refresh.
I am deleting all my email accounts except the main two and forwarding all the others to the main email account.
Here is the kicker... I also have Google Voice and it has stopped syncing the text messages to me as well. I just now received a text from my sister that she sent yesterday. (Just arrived as I am typing this and it is timestamped for yesterday.)
I am testing this out to see if deleting 9 email accounts, deleting the Gmail storage through the application settings menu, and rebooting my device will help.
I do also want to add: I am utilizing the Task Killer application. I have enabled in the settings the option of viewing all of the background tasks. I have ignored everything that says Google on it, Gmail, or has the words sync in it. (Before it was killing all the apps and background tasks things.) I am on the Stock 2.1 rom and I am not rooted with my HTC EVO.
I am going to see if this works - and if it doesn't you will hear back from me.
Good luck to the rest of you guys out there experiencing the same problems with your Sprint EVO. (I still love the device and hope this is a minor bug...)
Update: Right now everything is working correctly... We will see tomorrow. Good luck guys and gals.
-------------------------------------
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i started having gmail sync issues this morning. around the same time i turned off calendar sync to see how much it improved battery life.
although the box is still checked to sync, i've had to manually sync gmail all day.
i guess the next step is to re-enable calendar sync and see if that fixes it.
I've had problems with gmail auto syncing as well. This is what I've found gets things back in order..
clearing data for the gmail apps, I also clear data for the other google apps just to be safe.
Then I go into gmail and set settings>labels>inbox to "sync all"
I also learned that shutting down gtalk also breaks gmail auto sync, not signing out, stopping the app. I had sartup auditor set to prevent gtalk from starting on boot, when I let it start up on boot my gmail sync's just fine.
zhensley said:
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Click to expand...
Click to collapse
You are not alone. I have a friend with a BlackBerry storm from ATT which stopped syncing about the same time. It could be a problem at their end.
Still syncing today!
-------------------------------------
Sent via the XDA Tapatalk App
Mine stopped syncing yesterday around 2p mountain time, reset the phone, pulled the battery several times nothing helped. Set up a new gmail acct through the phone, that worked fine, but my original just would not sync. So I pull the battery, and pulled the sd card. Then I put it all back together and it started working. I dont know if it was coincidence or not. But yall might want to try pulling the SD card before going through a reset.

Issue with Gmail.. Cant figure it out

So what happens here is my Gmail is not syncing correctly. For instance right now in the top left corner it shows "5 Inbox" When everything is grey and read. It's not deleting the email from my gmail account either. When I delete the emails manually from my computer, The counter in the top left then returns to "0 Inbox" So maybe its just not deleting the email? I also used to recieve the email almost instantly. Now I will recieve emails hours late... I cant figure it out. I am running on Fresh 3.4 right now.. And I had the same problem on cyanogen 6.1 ... Any help would be great.. Thanks
Open gmail. Menu > more > settings > select which labels to sync.
Change number of days to sync up or down by one.
Have inbox set to sync all.
Go to inbox and hit refresh. It should sync now. After that set number of days to sync to 3.
I used to have this problem and since i have done this i have not had sync issues in the past three months.
Good luck.
lovethyEVO said:
Open gmail. Menu > more > settings > select which labels to sync.
Change number of days to sync up or down by one.
Have inbox set to sync all.
Go to inbox and hit refresh. It should sync now. After that set number of days to sync to 3.
I used to have this problem and since i have done this i have not had sync issues in the past three months.
Good luck.
Click to expand...
Click to collapse
As soon as I hit sync it brought all the mail from my inbox to the phone. I was then able to delete it... However it still didnt sync on the server... They are still inbox ...
I'm experiencing the same problem. Deleting Gmail cache from Settings >Applications helps for a day or two then it goes back to not syncing.
I do notice that everytime i do that its lasts a little longer each time. But this is a really frustrating little issue.
I'm on the latest Fresh rom. Latest Gmail version.
I actually just read the comments on Gmail app through the market. It seems a lot of people are having this issue... I hope it gets fixed soon. Its extremely annoying.
Well i tried and stated what worked for me. Hope you find your fix.
lovethyEVO said:
Well i tried and stated what worked for me. Hope you find your fix.
Click to expand...
Click to collapse
I know you did.. I appreciate it.. Thanks for sharing!
I'm having a ton of issues as well... mainly, whatever I try and send goes straight to outbox and gets tagged as "sending..." It never actually sends. HTC mail is working fine so I've just been using that.
Here's a fix:
go to Menu>Search and search for is:unread then hold-tap on each item (like to copy/paste a text box), and tap "Mark Read"
Works for me every time. It appears that the issue is that when you open and read a message in Gmail on your phone, it doesn't sync that to the server. Hopefully Google will fix it soon.
Same here, last night I read on another android phone section, to go into Settings, Sync, Uncheck sync all, then uninstall Google/Gmail account, reset phone, go back & re-add your account, sync. So far its worked for me & no more issues.

[Q] Gmail not working

Starting last night Gmail does not push any email to my phone. Any ideas what happened? Could I have stopped a process that it needs(not Gmail app)?
Did you check your settings? Not trying to be am a$$. Only reason I ask is cause Ive run the root process twice on my Note 3 so far. First time everything was fine. Second time I had to sign in tp google twice, and sync for gmail and other sync options weren't checked
Sent from my SM-N900V using XDA Premium 4 mobile app
ronaldheld said:
Starting last night Gmail does not push any email to my phone. Any ideas what happened? Could I have stopped a process that it needs(not Gmail app)?
Click to expand...
Click to collapse
I had this issue. I turned on WiFi and it started to push my emails. I turned it off and it seemed to work fine.
I tried it but it did not seem to work although I was not connected only had WiFi on.
I had this happen too. I had to go into gmail settings, and then click on my email addy. On this page go to the "manage labels" button and make sure your boxes are set to sync and notify. I use like 5 different inboxes so I had to enable sync for each one. It took me forever to find this and I was going insane trying everything to enable sync. I still have no idea what causes this activity.
I've had this happen on galaxy devices. I usually go to Gmail and clear and restore defaults then that usually fixes it. If not then go to accounts and sync and disable sync then re-enable it. One of those should work
Sent from my SM-N900V using xda app-developers app
BotsOne said:
I had this happen too. I had to go into gmail settings, and then click on my email addy. On this page go to the "manage labels" button and make sure your boxes are set to sync and notify. I use like 5 different inboxes so I had to enable sync for each one. It took me forever to find this and I was going insane trying everything to enable sync. I still have no idea what causes this activity.
Click to expand...
Click to collapse
I saw that the notify flag was off so I turned it on. I will see if that fixs the problem.

Gmail won't sync

I'm having a rather annoying issue with my Gmail account. It's my main account that the phone is setup on.
Sometimes I get emails as they come in, but most of the time, I have to open the app and refresh it to get any new messages. I've tried to redo all the sync settings but nothing seems to have worked.
Any ideas?
droidx2.3.3 said:
I'm having a rather annoying issue with my Gmail account. It's my main account that the phone is setup on.
Sometimes I get emails as they come in, but most of the time, I have to open the app and refresh it to get any new messages. I've tried to redo all the sync settings but nothing seems to have worked.
Any ideas?
Click to expand...
Click to collapse
Have you tried going under the phone settings, then under accounts, and making sure that your android sync settings are enabled for all of the options Google gives that you want to sync, instead of just under the Gmail settings? You could maybe even try removing your entire Google account from that same accounts area in the phone settings and then just set it up all over again. That way you are doing your sync settings just like you were setting it up on your phone for the first time. Don't know if any info I give will be of any help or not, but thought it might be worth a try!! Hope you get it all figured out!!
It's one of the many broken things in the latest update from Verizon. Really wish I blocked all updates after the very first 5.1.1 update!!
http://forum.xda-developers.com/note-4-verizon/help/gmail-syncing-properly-update-t3319005/

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