Database Users

[Q] Visible "cells" on screen even when the screen is ON

This is not about the tiny silver dots you can see in certain angles when there is glare on the screen. I sold my 8gb Nexus 4 and bought a 16Gb but the new phone that just arrived has a bunch of vertical lines with 3 small horizontal lines which I assume is the digitizer and it is a self capacitance circuit. The problem is that it is visible ALL the time, from every angle even in dark rooms and while the screen is on. My old 8Gb did not have this problem (just the silver dots), is this enough for an RMA? I'm trying to get used to it but it is really distracting. Here are some pictures:

I would RMA that, that shouldn't look like that.
Sent from my EVO using Tapatalk 2

Yeah, I'm going to call google and see what they say. Sucks though, the screen had great colors, FAST binned, and running stock got me a score of 19k in Antutu.

I can see that on mine too, it's the LCD matrix. Was similar on my One X as well before I sold it. Doesn't bother me one bit

It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.

Nuu~ said:
It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.
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I can see it if its a dark sceen, like if I pull down the notifications bar. What kills me is that my old rev10 Nexus 4 doesn't have that.

I emailed Google the picures of the screen and they said that it was defective and setup an RMA. Just wanted to post the result in case anybody has something similar. Thanks everybody.

I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.

meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
The replacement hasn't shipped yet, will let you know when I get it but this is most certainly a defective screen, the two phones side by side in the first post are both rev11 301k and both arrived about a week apart in february. One has the digitizer marks that are barely visible, only from certain angles(doesnt even show up in the pictures) and when the screen is off, the other one I can see them from 4 feet away. I have to agree on the colors though, the 301k has much better colors compared to my old 211k.

meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
Replacement just arrived, the digitizer is MUCH less visible. See pic attached.

[Q] [HELP] Screen burn-in problems

Guys, I have a terrible issue with my LG G2's screen. Apparently, it looks like it's gotten some annoying burn-ins, which look like white lines running across the screen. They aren't much of a problem for me, but they have got very annoying in recent time. And, it seems like they are becoming more prominent with time. Here are some pics in order to get a feel of what I'm talking about. Can it be fixed with a display tester app? Please help! This burn-ins are driving me nuts! Didn't pay so much for a flagship handset with screen issues. :crying:
By the way, these burn-ins are most evident on grey backgrounds, as shown in the screenshots with a plain grey wallpaper.
Link to screenshots: https://drive.google.com/file/d/0BySVfvd4_nwnMER5RENIdTZna28/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnMW5peEtsY2w1LVE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGc0WG44TnRKOWc/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGpwVVhYUzFFTFE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnY0pnVWsySllvZ0U/edit?usp=sharing

This is very strange.
I was under the impression that LCD screens could not get burn-in.
Maybe what you are experiencing is not burn in.
One of the reasons why i came to this phone because i have had the galaxy s2 with LED display and i got status bar burn in as i have noticed happens to many people with led displays. AMOLED included.

Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?

abhinav.tella said:
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
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Click to collapse
No, not at all. I take great care of my device. Not once has it fallen, nor be treated with pressure on the screen. Once, my mother happened to sit on my brother's G2, however, but he didn't experience any issues whatsoever. At least no similar burn-ins as on my device.

Weird, get warranty replacement then, still sure its probably the reflective layer, but hard to say what else could cause it to warp, since you say it hasnt suffered any abnormal usage.

I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.

mackster248 said:
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
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Click to collapse
Those weird lines seem to stick. But, I wouldn't want to mess with replacement units, warranty repair etc. If it gets too annoying to handle, my first approach would be the display tester app. Plus, these "burn-ins" are less prominent (almost invisible) in outdoor lighting and do not tend to appear as much (or at all) on different backgrounds than grey.

Fix uneven/yellow screen with intentional burn-in

So I was on my 2nd Nexus 6P and like the first it had an uneven screen. Normal/slightly pink at the top and at the bottom it's more yellow. Instead of returning it I've decided to try and fix the yellow tint by intentionally causing a burn-in on the over-enthusiastic green pixels in the bottom half of my screen.
To do this I flashed a kernel which unlocks the high-brightness mode of the display, the awesome EX kernel, set my screen timeout to 15 minutes and left the display turned on for 3x15 minutes in high brightness mode with a black-to-green gradient open full screen in the Photos app (absolutely nothing else on screen). After each of the 15 minutes I checked the progress, after the 3rd time I considered it done. I'm happy to report that this has nearly eliminated my uneven screen problem.
So far I've seen no ill effects, just a nice even screen.
I used this black-to-green gradient that was a close match to where my screen was yellow. My first 6P had a different pattern of yellowness, so that would have required a different gradient, more like black-green-black.

Interesting, the normal slightly pink at the top transitioning to yellow at the bottom describes the screen on my original nexus 6P and it's replacement.
I'll look into giving this a try as well.

I´m not sure if something like this could be considered as a defect. If you look at a very high angle, you might see some sort of "rainbow effect" on the screen. You should be careful about "burning in" Pixels in a Amoled screen. High brightness will wear out the LEDs faster than you think. At least this is how I remember my old Samsung Galaxy S3 but maybe Amoled technology has improved a lot.

Gorgtech said:
I´m not sure if something like this could be considered as a defect. If you look at a very high angle, you might see some sort of "rainbow effect" on the screen. You should be careful about "burning in" Pixels in a Amoled screen. High brightness will wear out the LEDs faster than you think. At least this is how I remember my old Samsung Galaxy S3 but maybe Amoled technology has improved a lot.
Click to expand...
Click to collapse
I can't really comment on if the OP's method is safe or not, but it is worth noting that the gradient/tint change is noticeable even when viewed straight on under normal use, such as browsing etc.
It could sort of be likened to the old TN based flat screens from a number of years ago where the top and bottom looked slightly different colours, however a lot of this was down to narrow viewing angles. I'm wondering if the same applies to the specific AMOLED display used by the 6P as well.
The AMOLED screens on my Moto X 2nd Gen and Moto X Force don't have the same problem.

I have a slight purple tint too on the screen but it is only visible on a white background. It does not bother me, if you set a higher brightness it is barely visible. Maybe all Nexus 6P have this sort of display and you simply have to live with it.
Azarin said:
I can't really comment on if the OP's method is safe or not, but it is worth noting that the gradient/tint change is noticeable even when viewed straight on under normal use, such as browsing etc.
It could sort of be likened to the old TN based flat screens from a number of years ago where the top and bottom looked slightly different colours, however a lot of this was down to narrow viewing angles. I'm wondering if the same applies to the specific AMOLED display used by the 6P as well.
The AMOLED screens on my Moto X 2nd Gen and Moto X Force don't have the same problem.
Click to expand...
Click to collapse

Would you happen to have a before image for your screen? I would like to try this on my phone but can't say for sure what exact color the uneven section is. Most of the screen seems to have a pink tint that fades into a green/yellow tint in the bottom left corner. I don't want to stress the wrong color accidentally.

Can you post before and after pics of your screen please?

Gorgtech said:
I have a slight purple tint too on the screen but it is only visible on a white background. It does not bother me, if you set a higher brightness it is barely visible. Maybe all Nexus 6P have this sort of display and you simply have to live with it.
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Click to collapse
Its a well known characteristic of samsung AMOLED screens. Samsung users have been complaining about this for some time. Its actually worse on the sgs6. But more brightness will make it less noticeable. Honestly, if you forget about it and stop focusing on it, you will stop noticing it.

Yeah I understand some are really bad you should send it back.but if its slight. There's no.point obsessing about it. It takes the joy away from using the phone

android4life92 said:
Yeah I understand some are really bad you should send it back.but if its slight. There's no.point obsessing about it. It takes the joy away from using the phone
Click to expand...
Click to collapse
It's impossible not obsessing about it since the display is very thing you look at when using a phone, people wouldnt tolerate if it was an LCD, dead pixels or any other defect at the advertised price, but since it's amoled we should be expected that these errors occur.
The issue on slight displays is that the screen is uneven on white, so its impossible to ignore on web browsing and how dark ui and gapps is not provided by Google, I would prefer it to be slightly pink/blue all over not half so you won't notice it.
Not meaning to rant and whine but consumers shouldn't have to accept this or fix the issue themselves, when I show the phone of friends, they notice the inconsistent white background and are shocked when I say its something you have to live with, the features are not going to outweigh the display issue
The joy of the phone is still there, just wish they implement quality control.

I complained about this on my Nexus 6. Ended up buying and returning a total of about 8 phones from various stores until i found the "perfect" one. Its incredibly irritating when you can notice it and its the first thing you see when the pixels light up. Some people may care more than others but im not willing to compromise anymore. AMOLED displays look great, but LCDs seem to have a better yield or QA. I was of course down voted and flamed about this. Good to see people starting to take action against garbage quality AMOLEDs.

ariekanarienl said:
So I was on my 2nd Nexus 6P and like the first it had an uneven screen. Normal/slightly pink at the top and at the bottom it's more yellow. Instead of returning it I've decided to try and fix the yellow tint by intentionally causing a burn-in on the over-enthusiastic green pixels in the bottom half of my screen.
To do this I flashed a kernel which unlocks the high-brightness mode of the display, the awesome EX kernel, set my screen timeout to 15 minutes and left the display turned on for 3x15 minutes in high brightness mode with a black-to-green gradient open full screen in the Photos app (absolutely nothing else on screen). After each of the 15 minutes I checked the progress, after the 3rd time I considered it done. I'm happy to report that this has nearly eliminated my uneven screen problem.
So far I've seen no ill effects, just a nice even screen.
I used this black-to-green gradient that was a close match to where my screen was yellow. My first 6P had a different pattern of yellowness, so that would have required a different gradient, more like black-green-black.
Click to expand...
Click to collapse
This post is old but I wanted to try this nonetheless. You can't just burn in or wear out the pixels in such sort of time no matter what. 45 mis is not enough to cause such an effect. I tried it as I have a screen with the same exactly issue but there is no change. And I did it for far more than you. I let it all the night long for 3 days. There was no change. I don't think you can fix this issue this way (or any other way)

You guys keep saying "AMOLED issue". I bought 6p after having OnePlus X - it has AMOLED without any issue, it was perfect screen! Nexus 6p is great phone, but screen really bothers me... I hate, but I need to replace the phone. And I am not sure whether I will get a good phone or not. Support told me that if I would ask for replacement - they could send me a refurbished phone. Only buying new will give a new phone. I can still return it as I have it for few days...

mariojas89 said:
You guys keep saying "AMOLED issue". I bought 6p after having OnePlus X - it has AMOLED without any issue, it was perfect screen! Nexus 6p is great phone, but screen really bothers me... I hate, but I need to replace the phone. And I am not sure whether I will get a good phone or not. Support told me that if I would ask for replacement - they could send me a refurbished phone. Only buying new will give a new phone. I can still return it as I have it for few days...
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Click to collapse
Hey,
Seriously, a refurbished device just after a few days? Like you had it for 10 months, lol? Is it Huawei?
Escalate the case to a supervisor and don't give up until you get a "proper" new phone!
Good luck...

Is my screen faulty?

I just got a barely used 6P off of eBay and I noticed straight away that the screen looks really grainy, it's like the screen itself is a matte look. When I scroll up and down, this grainy effect does not move, the text/images move over it, making the images look less sharp IMO. Is anyone else experiencing this? Is this normal? It's almost like a sheet of paper (with the imperfections) Also, one side of the screen is a lot pinker than the other...
I think I can return it to the seller (if they every reply..) If so, should I? I've had multiple 6P's before (a while ago) and I do not remember this at all.
Any help would be appreciated.

gman88667733 said:
I just got a barely used 6P off of eBay and I noticed straight away that the screen looks really grainy, it's like the screen itself is a matte look. When I scroll up and down, this grainy effect does not move, the text/images move over it, making the images look less sharp IMO. Is anyone else experiencing this? Is this normal? It's almost like a sheet of paper (with the imperfections) Also, one side of the screen is a lot pinker than the other...
I think I can return it to the seller (if they every reply..) If so, should I? I've had multiple 6P's before (a while ago) and I do not remember this at all.
Any help would be appreciated.
Click to expand...
Click to collapse
Yes, you probably should return it as that kind of graining is indicative of severe burn in. If you view a white screen, does it show a ghost of the nav buttons? If it does take a picture of that, ask the seller what their take is then maybe initiate a return request after contacting them and waiting a bit for a response.

dreamwave said:
Yes, you probably should return it as that kind of graining is indicative of severe burn in. If you view a white screen, does it show a ghost of the nav buttons? If it does take a picture of that, ask the seller what their take is then maybe initiate a return request after contacting them and waiting a bit for a response.
Click to expand...
Click to collapse
Yes, agreeing with this here. It's burn in mostly due to the AMOLED display. The seller most likely left the screen on "never turn off the display" which resulted in burn in of nav bars. Returning it would be easier than replacing the burned in screen!

gman88667733 said:
I just got a barely used 6P off of eBay and I noticed straight away that the screen looks really grainy, it's like the screen itself is a matte look. When I scroll up and down, this grainy effect does not move, the text/images move over it, making the images look less sharp IMO. Is anyone else experiencing this? Is this normal? It's almost like a sheet of paper (with the imperfections) Also, one side of the screen is a lot pinker than the other...
I think I can return it to the seller (if they every reply..) If so, should I? I've had multiple 6P's before (a while ago) and I do not remember this at all.
Any help would be appreciated.
Click to expand...
Click to collapse
Are you sure it doesn't have a screen protector?
Even if you have burn in the scree will never look matte.

tech_head said:
Are you sure it doesn't have a screen protector?
Even if you have burn in the scree will never look matte.
Click to expand...
Click to collapse
Yes I am sure... It was the LCD, the digitizer/outer glass was fine. All I can compare it to is how to white screen on the new iOS notes app looks like, like fake paper. It wasn't right, I have sent it back today. There was no burn in, it was just a very duff LCD

LG V20 pixels burning into screen.. ?

So.. Just today ive been noticing the remnants of a game or video name being "left" "burnt" (if you will) into the right top to mid side down the ride side of my display.. Any ideas? Has anyone else experianced this? Trying to recreate it but its only doing it very fantly currently.. And barley noticable.. But after i had played my game for a little while earlier i could clearly make out parts of the game remnants on my display..

I get this too but it only shows up on grayish colors and it goes away after about an hour or so. Happens mainly with 2nd screen but it'll do it every now and then on the main one. Brightness seems to affect it's appearance more as well. It shows up more frequently for me when Brightness is @ 90 and up.

same here , i am getting the pixel burn as well. what can i do any suggestion?

I'm getting the same problem, called T-Mobile they're sending me a replacement unit to replace the replacement for the original that was bootlooping.

For all with the problem, I suggest getting LG to repair it since it should be covered under warranty. Also, just thought I'd add that LCD screens don't burn in, like their AMOLED counterparts. I believe you can describe this as ghosting, or just say the pixel is stuck on the same color if a customer service rep asks. I could be wrong, but this is what I've heard for most of my life. Hope that you guys solve your issues and return to a problem free experience!

Guys try a program called Pure Noise 2 and let it work overnight. I never had this issue with my Note 4 but even then I periodically ran the noise program. Let me know if it works!

Residual Image
I have this issue as well. From Google sleuthing I've discovered it is referred to as "Residual Image" and it is not a "burn in". It was said that the lcd tech used by LG has this "characteristic". It does self correct. And, most definitely appears most often with gray backgrounds. After seeing both of my parents s7 Edges AMOLED screen burn in issues, I feel we have the better tech comparatively. yay?

Screen Retention\Ghosting
Same problem.
Is covered under warranty?
Did anyone solved this?
Some screens - https://forum.xda-developers.com/showpost.php?p=72790659&postcount=5

gediv2 said:
I have this issue as well. From Google sleuthing I've discovered it is referred to as "Residual Image" and it is not a "burn in". It was said that the lcd tech used by LG has this "characteristic". It does self correct. And, most definitely appears most often with gray backgrounds. After seeing both of my parents s7 Edges AMOLED screen burn in issues, I feel we have the better tech comparatively. yay?
Click to expand...
Click to collapse
This is pretty much the conclusion I've come to after researching for awhile