Is my screen faulty? - Nexus 6P Q&A, Help & Troubleshooting

I just got a barely used 6P off of eBay and I noticed straight away that the screen looks really grainy, it's like the screen itself is a matte look. When I scroll up and down, this grainy effect does not move, the text/images move over it, making the images look less sharp IMO. Is anyone else experiencing this? Is this normal? It's almost like a sheet of paper (with the imperfections) Also, one side of the screen is a lot pinker than the other...
I think I can return it to the seller (if they every reply..) If so, should I? I've had multiple 6P's before (a while ago) and I do not remember this at all.
Any help would be appreciated.

gman88667733 said:
I just got a barely used 6P off of eBay and I noticed straight away that the screen looks really grainy, it's like the screen itself is a matte look. When I scroll up and down, this grainy effect does not move, the text/images move over it, making the images look less sharp IMO. Is anyone else experiencing this? Is this normal? It's almost like a sheet of paper (with the imperfections) Also, one side of the screen is a lot pinker than the other...
I think I can return it to the seller (if they every reply..) If so, should I? I've had multiple 6P's before (a while ago) and I do not remember this at all.
Any help would be appreciated.
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Click to collapse
Yes, you probably should return it as that kind of graining is indicative of severe burn in. If you view a white screen, does it show a ghost of the nav buttons? If it does take a picture of that, ask the seller what their take is then maybe initiate a return request after contacting them and waiting a bit for a response.

dreamwave said:
Yes, you probably should return it as that kind of graining is indicative of severe burn in. If you view a white screen, does it show a ghost of the nav buttons? If it does take a picture of that, ask the seller what their take is then maybe initiate a return request after contacting them and waiting a bit for a response.
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Click to collapse
Yes, agreeing with this here. It's burn in mostly due to the AMOLED display. The seller most likely left the screen on "never turn off the display" which resulted in burn in of nav bars. Returning it would be easier than replacing the burned in screen!

gman88667733 said:
I just got a barely used 6P off of eBay and I noticed straight away that the screen looks really grainy, it's like the screen itself is a matte look. When I scroll up and down, this grainy effect does not move, the text/images move over it, making the images look less sharp IMO. Is anyone else experiencing this? Is this normal? It's almost like a sheet of paper (with the imperfections) Also, one side of the screen is a lot pinker than the other...
I think I can return it to the seller (if they every reply..) If so, should I? I've had multiple 6P's before (a while ago) and I do not remember this at all.
Any help would be appreciated.
Click to expand...
Click to collapse
Are you sure it doesn't have a screen protector?
Even if you have burn in the scree will never look matte.

tech_head said:
Are you sure it doesn't have a screen protector?
Even if you have burn in the scree will never look matte.
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Click to collapse
Yes I am sure... It was the LCD, the digitizer/outer glass was fine. All I can compare it to is how to white screen on the new iOS notes app looks like, like fake paper. It wasn't right, I have sent it back today. There was no burn in, it was just a very duff LCD

Related

[Q] What is this "ripple" in/on my screen?

I just noticed this strange ripple near the top left corner of my screen. It doesn't seem to be noticeable when the screen is on, just when it's off and in direct light.
I'm wondering what it could be? Is there some sort of film that goes over the LCD? Could this potentially become a problem later on?
Thanks in advance!
any way for you to take a picture of it?
I have one big wavy line on my display running horizontally and then a few others that are barely noticeable. One of my friends got his MT4G the same day as me, and he has zero wavy lines on his phone. I asked about doing an exchange with T-Mobile, and they said I would have to contact the insurance company to receive a new one (dial 611 or something). WTF? I just bought the damn thing, and they state they don't do exchanges there.
alex9025 said:
any way for you to take a picture of it?
Click to expand...
Click to collapse
I just tried taking one of mine in macro and non-macro modes, and it just doesn't want to show up in the photo. You can't see it when the display is on (you can see it on the black sides of the display though), but it's very noticeable when the display is off.
I can't seem to get a clear picture of mine either.
It's not really bothering me all that much since I can't see it when the display is on. I just want to be sure that it won't get worse over time to the point that it does bother me.
i read somewhere it has something to do with lowering the amount of glare you get.... i dont have a link but it was the same question your asking.
2rz_taco_sr5 said:
i read somewhere it has something to do with lowering the amount of glare you get.... i dont have a link but it was the same question your asking.
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I see. It does appear to be a film layer over the actual LCD.
What do you guys think the chances are that the waves/ripples will get worse over time?

[Q] Strange vertical lines on brand new device

Hi guys.
Just recieved my brand new Nexus 4. Haven't rooted anything yet but I can notice some strange vertical "lines" of no colour. You can just say they are present and they give some weird discoloration, seen especially in the Settings menu,
Also noticed that my Antutu 3.0 closed itself (dunno why... it's 2GB of RAM...) only once and after one of several Antutu benchmarks there were some red lines... rectangles or some other stuff moving across the screen while in multitasking menu.
Now I'm a bit worried aboy the lines especially. Does it mean that I've just got a faulty device
Please check your Nexus 4's: just set the brightness to maximum and go to the Settings menu. If you see such not moving vertical lines (they are slight but still enough noticeable to see!) please report.
I live in Poland and I really would not want to RMA it since I would have to send it back to US...
EDIT: To add, the lines are especially seen on grey background, if it matters. But I can barely see them on my main screen too... I've also thought about the protective foil which is still present on both the front and back of my Nexus, but I don't think it may be causing it...
That's almost a description of the digitizer grid. Normally if it's at all visible it would require direct sunlight at specific angles. It would appear as metallic dots in vertical lines that reflect the sunlight. Perhaps the digitizer got bonded to the glass incorrectly? Give it a few days and see, it's well known that some bonding issues stabilize after a short while. If it's still very noticeable and bothers you, RMA the phone.
LateNiteLife said:
That's almost a description of the digitizer grid. Normally if it's at all visible it would require direct sunlight at specific angles. It would appear as metallic dots in vertical lines that reflect the sunlight. Perhaps the digitizer got bonded to the glass incorrectly? Give it a few days and see, it's well known that some bonding issues stabilize after a short while. If it's still very noticeable and bothers you, RMA the phone.
Click to expand...
Click to collapse
I'm almost sure it's not digitizer. I've seen it a few times on my dad's Xperia Neo V, and it just looks totally different. Also, I really can't see any dots. The thing that bothers me is the lines seem to be standing in their place all the time... I haven't seen this yet on any phone,
But, as you said, I'm giving it a few days. Also, I'll compare the screens when my 2nd Nexus arrives, so I'll find out if it's an issue or is it just normal (if it really CAN be normal...).
not in any particular order. factory reset it. get z-device test from the play store and run a test on the screen. dont run benchmarks on this phone. many people are having issues. and dont overclock. people are bricking their phones. i think they overheat.
Shouldn't be anything to worry about
Anyone got these lines or am I the only one to worry about them... :/ ?
rabbit140 said:
Anyone got these lines or am I the only one to worry about them... :/ ?
Click to expand...
Click to collapse
Are you able to get a picture for us to see and compare?
I have lines, more like dots when angling the phone. They look like solar panel reflection, as a description. Only visible under strong sun light.
I also see rectangle impressions at certain angles;
-CC
Here it is.
They're a little less noticeable in reality (I wanted to show them clearly), but they are. It becomes really annoying especially on one-colour backgrounds (greys!) and when swiping screens from one side to another.
Maybe it will cure itself? I really wouldn't like to do an RMA since, as I already mentioned, I live in Poland, and it would be pain to send it back to US and wait another months for new one (likely with some issues too...).
Please report whether you've got these.
PS. I also see those rectangles, but only at a very specific angle, and these are really not noticeable at all. All that bothers me are these lines...
I also get these lines when I turn the brightness up high
So I guess I'm not alone with this (issue?). If anyone spots the lines please report. It's really important to me as I'll be living with this device for probably a year or so and I really don't want to know that my phone is defective...
It's so sad; except lines, the phone is absolutely perfect; no overheating, no earphone buzz (at least not noticeable during calls at all), no yellow screen spots, no flickering, decent battery life... And now this.
Crap. Maybe that's just another "Nexus 4 feature" ?
Got my 2nd Nexus today and it's also got that strange banding. Guess it's somehow just normal...
You're seriously whining about this?? Really?!
nbell13 said:
You're seriously whining about this?? Really?!
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Click to collapse
Not entirely. It becomes noticeable mainly in dark rooms, and I really like to browse the Web in my bed on my Nexus 4
I guess I am becoming used to it now. It starts to be less noticeable, especially outdoors where it can't be seen at all. So I'll just stick with that and probably keep the phone.
rabbit140 said:
Got my 2nd Nexus today and it's also got that strange banding. Guess it's somehow just normal...
Click to expand...
Click to collapse
I am experiencing the exact same issue you are describing and am worried myself. I just opened up my phone today. Did you end up RMAing the device? With people claiming that this is one of the best displays out there, it seems like more people would notice this problem, especially since it is so noticeable from the settings menu.
Here's a picture of the screen banding.
Yeah same issue here guys ... Already some post about it. I'm used to see thèse now but very visible at high light and grey or setting background.
gagaohlala said:
Yeah same issue here guys ... Already some post about it. I'm used to see thèse now but very visible at high light and grey or setting background.
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So do all nexus 4s have this issue or should we be RMAing our devices?
i have this too...
why does iPhone 5 get display from lg and dont have this issue but lg themselves do?
strangely apple can handle lg's screens better than themselves
kind of sucks...
this is one of those things that once you've seen it you cant unsee it
i also have a little bump on my aluminum bezel you cant see it but everytime i scroll on the left side on the screen i feel it...
So I guess the majority of Nexus 4 devices have that, but bany users can just not be aware of this issue.
That kinda sucks, but for this price... it's totally acceptable for me
Just like to say that I also have them, they are more visible at higher brightness.

[Q] Visible "cells" on screen even when the screen is ON

This is not about the tiny silver dots you can see in certain angles when there is glare on the screen. I sold my 8gb Nexus 4 and bought a 16Gb but the new phone that just arrived has a bunch of vertical lines with 3 small horizontal lines which I assume is the digitizer and it is a self capacitance circuit. The problem is that it is visible ALL the time, from every angle even in dark rooms and while the screen is on. My old 8Gb did not have this problem (just the silver dots), is this enough for an RMA? I'm trying to get used to it but it is really distracting. Here are some pictures:
I would RMA that, that shouldn't look like that.
Sent from my EVO using Tapatalk 2
Yeah, I'm going to call google and see what they say. Sucks though, the screen had great colors, FAST binned, and running stock got me a score of 19k in Antutu.
I can see that on mine too, it's the LCD matrix. Was similar on my One X as well before I sold it. Doesn't bother me one bit
It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.
Nuu~ said:
It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.
Click to expand...
Click to collapse
I can see it if its a dark sceen, like if I pull down the notifications bar. What kills me is that my old rev10 Nexus 4 doesn't have that.
I emailed Google the picures of the screen and they said that it was defective and setup an RMA. Just wanted to post the result in case anybody has something similar. Thanks everybody.
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
The replacement hasn't shipped yet, will let you know when I get it but this is most certainly a defective screen, the two phones side by side in the first post are both rev11 301k and both arrived about a week apart in february. One has the digitizer marks that are barely visible, only from certain angles(doesnt even show up in the pictures) and when the screen is off, the other one I can see them from 4 feet away. I have to agree on the colors though, the 301k has much better colors compared to my old 211k.
meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
Replacement just arrived, the digitizer is MUCH less visible. See pic attached.

[Q] [HELP] Screen burn-in problems

Guys, I have a terrible issue with my LG G2's screen. Apparently, it looks like it's gotten some annoying burn-ins, which look like white lines running across the screen. They aren't much of a problem for me, but they have got very annoying in recent time. And, it seems like they are becoming more prominent with time. Here are some pics in order to get a feel of what I'm talking about. Can it be fixed with a display tester app? Please help! This burn-ins are driving me nuts! Didn't pay so much for a flagship handset with screen issues. :crying:
By the way, these burn-ins are most evident on grey backgrounds, as shown in the screenshots with a plain grey wallpaper.
Link to screenshots: https://drive.google.com/file/d/0BySVfvd4_nwnMER5RENIdTZna28/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnMW5peEtsY2w1LVE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGc0WG44TnRKOWc/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGpwVVhYUzFFTFE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnY0pnVWsySllvZ0U/edit?usp=sharing
This is very strange.
I was under the impression that LCD screens could not get burn-in.
Maybe what you are experiencing is not burn in.
One of the reasons why i came to this phone because i have had the galaxy s2 with LED display and i got status bar burn in as i have noticed happens to many people with led displays. AMOLED included.
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
abhinav.tella said:
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
Click to expand...
Click to collapse
No, not at all. I take great care of my device. Not once has it fallen, nor be treated with pressure on the screen. Once, my mother happened to sit on my brother's G2, however, but he didn't experience any issues whatsoever. At least no similar burn-ins as on my device.
Weird, get warranty replacement then, still sure its probably the reflective layer, but hard to say what else could cause it to warp, since you say it hasnt suffered any abnormal usage.
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
mackster248 said:
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
Click to expand...
Click to collapse
Those weird lines seem to stick. But, I wouldn't want to mess with replacement units, warranty repair etc. If it gets too annoying to handle, my first approach would be the display tester app. Plus, these "burn-ins" are less prominent (almost invisible) in outdoor lighting and do not tend to appear as much (or at all) on different backgrounds than grey.

Screen off center for anyone?

It looks like the screen on my new G6 is slightly off to the left. There appears to be a smaller gap to the frame on that side. Anyone else seeing this on theirs? My Pixel XL screen runs all the way to the edges so I have no other reference.
Agreed, i can see it too, specially on the top. Mine doesnt look like that
Get a micrometer and measure it.
Bumpredd said:
It looks like the screen on my new G6 is slightly off to the left. There appears to be a smaller gap to the frame on that side. Anyone else seeing this on theirs? My Pixel XL screen runs all the way to the edges so I have no other reference.
Click to expand...
Click to collapse
Is it possible that the case or the tempered glass protector is creating an illusion?
Bumpredd said:
It looks like the screen on my new G6 is slightly off to the left. There appears to be a smaller gap to the frame on that side. Anyone else seeing this on theirs? My Pixel XL screen runs all the way to the edges so I have no other reference.
Click to expand...
Click to collapse
My OCD would be in overdrive if my phone was like that. I'd exchange it.
Sent from my LG-H872 using Tapatalk
I completely understand, but it's my OCD that's also making me think twice about going for the exchange. I'm sure you are all too aware of the time it takes to get the phone set up just right: apps, sounds, accounts, launcher, behaviors, and all the other crap. I checked images from G6 reviews online and a few seem to match mine. Well hell, I'll wait and see if anyone else sees it on theirs. My eye keeps going to the edges now. Thanks for the feedback. It's nice to know I'm nuts but not alone.
Are you sure it's not your care causing it to appear that way?
LG backup is pretty good. Save to SD and restore to new phone
lg3FTW said:
Are you sure it's not your care causing it to appear that way?
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Click to collapse
Not sure I understand
suhridkhan said:
Is it possible that the case or the tempered glass protector is creating an illusion?
Click to expand...
Click to collapse
No, the screen doesn't reach all the way to the bezel and the case is even further out.

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