Broken primary camera - OnePlus 5 Questions & Answers

My primary rear camera stopped working suddenly. I'm getting a blank screen. None of the other apps are able to access the camera. The secondary camera works fine (in engineering mode). I tried resetting the phone, didn't work. I replaced the camera but still, the problem persists. Can anyone help me out with any suggestions. I cant send my phone to repair as I don't have a spare phone.
Thanks in advance for the help.

Related

Camera Doesnt Load (tried upgrading the rom)

For some reason my camera wont load. It goes to open the camera, does that funky thing with the backlight and then goes black. No picture, no controls.
It freezes and the only way to get it back is to soft reset it.
Ive tried a hard reset, same thing, tried updating the rom and its still the same.
Is there any hope for my poor little mda, just paid out for a brand new cover too
after some playing its loaded the controls. Still dont get any view from the camera.
Ive taken it apart and checked the ribbon cable is fitted properly and it is.
Somebody please help
camera has now fixed itself. For how long i dont know, very very strange!

HTC Polaris 200 (Orbit 2) camera not working

Hello all,
I've been reading this forum for a while but only now decided to ask for help.
I am one of those unfortunate htc users who got the "camera problem".
I've bought my Oribit2 of ebay and first it was working fine with all the functions etc. Then i started upgrading it, flashed hardspl, new ROMs, radios... at some point camera stopped working. Not sure exactly when, cause i have tried several different ROMs and radios before even noticing that something was wrong. At that point i had c_shekhar's ROM installed.
I started reading more on the problem and tried to flash original ROM/radio or other ROMS and radios but nothing helped. Camera was still not working with error "Unable to capture photo. Unable to get frame data from camera device." or something like that and VERY slow response in camera.exe.
I've seen same problem in many different threads on different forums, mostly it's been an issue with incompatible Radios and was fixed by reflashing but also, in many cases ppl had the same as i do - camera not working and flashing doesn't help.
So, some solutions appeared:
- taking out battery for 15 mins, fixed camera for some ppl.
- installing Nadavi camera fix and/or uninstalling afterwards
- deleting all camera.* files from windows and installing Nadavi camera etc...
Well, i've tried them all. Nothing worked. The trick with taking out battery partially worked once: i've flashed original O2 WM 6.0 and took out battery for about 30-40 mins. After putting it back - voila camera working as it should be, no lag, no error. I'm happy! NOT.
Of course i immediately decided to flash some better ROM cause original is crap. After flashing - camera dead again and this time even taking out batter for more then an hour didn't do anything.
Trying trick with nadavi camera fix proved to be partially working or at least a good step in right direction:
lag went away, i could operate the camera program, switch from back to front camera(which was working fine btw) and even capture videos...
well... kind of. In preview the image is all fuzzy, just coloured line and noise, impossible to see the image, only some parts of it.
But it was clear that somehow, when using back camera, the image was a mix of a rear and front cameras! I mean i can't see clear picture,
but if i move my hand near one of the cameras i see changes in image(it's still mostly coloured noise).
All this is weird isn't it?
After evaluating everything, it makes me think that it's not a hardware problem, but really a configuration problem.
Looks like there is small flash memory in camera device, or some another way to keep camera initialization and it does not depends on radio or ROM.
Now, seeing that some ppl were able to fix the problem while installing original rom, or installing Nadavi camera fix or both, makes me think that under some
specific conditions these internal camera settings can be reinitialized.
While browsing net, looking for answer, i have found this :
Some of us had problems with Htc devices recognizing the on board camera after installing new ROM's.
It has been my technical opinion and observance that this problem can accrue when you manually put the devices into bootloader mode and don't press the camera and power buttons together along with the reset button correctly.
Once this damage is done you will have to reinstall the ROM radio files via uploading a manufacturer ROM to your device that has the radio ROM packaged along with it e.g. "HTC sprint beta ROM".
To avoid this I suggest always letting your PC force your device into bootloader mode. Because even the best of us might not mash the keys just right causing your ppc to forget all of it's configured camera associations.
Click to expand...
Click to collapse
HERE
http://www.howardforums.com/showthread.php?threadid=1396410
Well, this guy seems to agree with me that it's camera settings problem and there must be the way to fix this.
Well, again, i have tried installing original ROM and radio again, with no luck(even tried different combinations of nadavi fix , taking out battery etc...)
So, now, i believe, what we need is someone who knows a great deal about programming mobile devices and drivers for camera in particular to try and
produce some kind of a software that can reinitialize these camera settings(this is if this theory is correct).
Since my phone was bought off ebay, i have no guarantee and cannot send it back for repairs.
Does anyone know the right person who can do this? Or maybe some other solution to fix the camera?
I'm in the same situation. I was using udk 4 or possibly 5. One day I noticed the camera didn't work. I still had an icon for in under programs and the default button turned it on. Since then I have tried newer roms and several radio roms. I have no icon for camera under programs and the camera button on the phone just loads the camera album.
Can anybody help us?
Many Thanks
Dan
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.
cheers
Andrew
I have tried that radio.
the same story. radio is murata
will try to go this hell route - nadavi camera and stuff
Ive been on this all day now. Nothing I have tried has made it work. I'm on the original rom from o2 now and it's going back to the shop tomorrow.
Can they tell if i've put 3rd party roms on the phone? If so is there anything I can do to "re lock" it?
Cheers
Dan
Maniakaz said:
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.
cheers
Andrew
Click to expand...
Click to collapse
not in all cases
i have a camera problem too...what is the answer?
Same problem for me, Camera not working any more
I was using M-Amine 2 ROM and camera started malfunctioning, (the first days was alleatory, and I arrived to fix it restarting camera or taking pictures two or three times, until finally the problem becomes definitif...)
I tested other roms (c_shekar, 3VLIT, Nadavi fix, and other radios...even original ROM....come back to c_shekar....with some small changes, but finally retour the same problem "unable to capture frame...".
Today I have reinstaled again Original latest French ROM, at the begining camera doesn´t worked, but suddenly It has come back again. Up to now still working after many resets and tests. I will keep you informed, I plan to come back to c_shekar, after some days of testing with original ROM.
it can be fixed with original rom
find my other post how to get ROM's with needed language.
b.r.
Alexandar
I have an O2 Orbit 2 as well.
I recently noticed that my camera isn't working anymore.
About 1 month ago I installed Core Player 1.2.4 and since then I had a lot of issues with the card. Folders starting disappearing, corrupted SD etc. Sometimes only some recent folders disappear.
However, most recently I discovered that the camera does not work anymore. Pressing the snapshot button doesn't start the camera. While the buttons do light up when the camera button is pressed (suggesting a software issue) the camera does not start. If I go into the Programs folder and start Camera, it starts. But when I press the camera button to take a picture, it goes upto the point that it makes the focus sound, the two framing aids (that look like a split square) turn green but that's it. No photo is taken. Camera however seem to work, everything looks ok through the camera but it just doesn't take photos/movies anymore.
I haven't installed/upgraded anything, I have the original rom.
I have tried to take out the battery for 30+ mins but the same issue happens.
It definitely looks like a software issue, either by a software that corrupted files (I suspect Core Player) and/or flash corruption issue (however I haven't got any software to tinker with the flash and haven't tried boot mode or whatever, just normal on/off).
Small update: I just noticed that altering the camera settings to "Half press" instead the "Full press" makes the camera take pictures.
However, returning again to "Full press" the camera doesn't take pictures again.
So a temporary fix is to set to "Half press" but even so, the camera application does not start when I press the camera button.
Can anyone please help?
hi, I have an old Polaris and 3 days ago upgrading from WM 6 to WM 6.1, causing the both cameras (front and back) to not respond although the screen still shows the numbers and stuff on touch screen that shows cameras are working fine, BUT pointing both cameras anywhere doesn't change the black view that's been displayed since the camera is turned on. weird. but when pressing the camera button, the picture taken is properly shown. I tried both camera (front and back), both produces normal photograph, but why the black screen?!
on top of that after the upgrade, touch screen has turn rigid that it's very hard to type. I have to play with the angle of touching the pen to the screen or else, the screen will just get stuck with whatever it was doing before.
any solution? please advise thanks.
Camera working but no Picture Monitor Screen
This may help you Bulukaki
I have a HTC P3650 allready with the WM6.1 upgrade
I downloaded today the factory update for picture quality, "Hot fix for Touch Cruise photo quality issue" from the HTC download site
After this upgrade , I was no longer able to monitor the picture of the camera on the screen. Just a black screen but with all the camera functions.
The camera was still able to take a picture, the picture showed up only after exposure on the screen. Similar to BULUKAKI`s problem
So my picture quality was not that bad prior to the photo quality upgrade and I removed the update from settings/system/remove programs and did a soft reset and the camera was again functioning as it should. Having said that, you may check wether or not the "Hot fix for Touch Cruise photo quality issue" was allready installed prior to your WM6.1 upgrade.
Maybe simply uninstall "Hot fix for Touch Cruise photo quality issue" will do the trick
Hope this helps

Camera has totally disappeared

Hi
all of a sudden my camera has vanished.
touchflo 3d shows the camera tab but the icon in the tab does not work.
the camera shortcut no longer exists in programs and is not an option to add to the start menu either.
it's gone.......
"Camera" is still in the windows file but nothing happens when i tap it.
anything that uses the camera just doesn't do anything when i tap the relevant "camera" button.
I am using the newest stock ROM from HTC and have just reflashed it to make sure that's OK.
It's just gone?!?!
help very much appreciated.
thanks
don
Hi donster22,
Please try the following:
Download and install Advanced Configuration Tool
Open the program after installing to your PDA, and try changing one of the camera settings Encode photos in portrait mode to no and hopefully this will enable your camera again.
Perform a Soft Reset and then press the camera button a few times and hope it works.
Have you tried a Hard Reset?
Regards.
thanks but no joy. tried the app etc but no change.
i have hard reset and reflashed the ROM but still no camera....
very frustrating. it was there yesterday but today nothing.
help.............?
i had that problem also
sometime it worked sometimes not, and even when it worked it didn't do well( no focus and errors)
after a while my screen stoped working (just like the camera)
they had to change the motherboard, atleast that was writen on the warranty
i think maybe u have the same problem
HTC UK Service seem to be great. Rang them about this yesterday and they are collecting the phone this morning.
Fingers crossed they can fix it!
Worth noting that the phone had also started turning itself off randomly and not able to turn back on until the battery had been removed for 30 minutes...?!
phone back. new motherboard, camera and front screen - was there anything else to change? very impressed with the htc service.

Front Camera Issue's (white screen- no errors)

Hello all,
Every time I open my camera and toggle front face camera all it shows is a white screen. The options are all there and the rear facing camera works fine. I have googled the issue and cant seem to find anyone with the same issue just people who have black screens or errors saying "camera fail". Here is what I have tried so far:
Clear camera cache and data then reboot- Didnt Work
Rebooted into safe mode -Didnt Work
Wiped the Cache Partition -Didnt Work
Factory reset- Didnt Work
Bought a new camera module and installed it. I then repeated the steps above -Didnt Work
Any ideas why its not working? or suggestions on what to do next?
I do remeber the last app I installed before the camera when bad was snapchat. When I uninstalled it and reinstalled it it did nothing for the camera. I also did the factory reset and the camera didnt work before I added snapchat again.
*UPDATE- I took the phone apart and removed the front camera and reassembled it without it and the phone shows a black screen. When I added the camera back it went back to the white screen. Software issue?
Samsung Galaxy s4 SPH-L720 rooted to AT&T network
maybe there is some hardware/IC in the motherboard had problem.
Sent from my SPH-L720 using XDA Free mobile app
iamdofus said:
maybe there is some hardware/IC in the motherboard had problem.
Sent from my SPH-L720 using XDA Free mobile app
Click to expand...
Click to collapse
I took the phone apart and removed the front camera and reassembled it without it and the phone shows a black screen. When I added the camera back it went back to the white screen. Seems like the phone is making some kind of communication with the camera.

Back Camera stopped working although the Front Camera works.

Both the front and back camera were working fine, but suddenly on random occasion, I opened my camera just to see that a message "Unfortunately, camera has stopped."
I thought it was a small issue and restarting the phone should make the camera work just fine. But it didn't! I was in my CM12.1 ROM, and after a couple of tweaking (nothing major), I simply went back to MIUI stock backup, which I had made ages ago hoping it might fix the problem, but even that didn't solve my problem.
But suddenly, I don't know but after hitting the back camera on my palm or whatever I did, the camera started working again...but not for long. It showed black screen again and camera app stopped working. From then on, I am getting completely random error of camera not working. Sometimes it works, sometimes it doesn't. Front Camera works fine through all these events.
I have installed CM13 after that. The problem persists, back camera occasionally working.
And yes, sometimes the screen flickers (blue flickering or black flickering). Its a rather odd problem. Does anyone have any idea whats going on? I think am the first one having this problem.
Any replies asap would be very much appreciated.
arc_knight said:
Both the front and back camera were working fine, but suddenly on random occasion, I opened my camera just to see that a message "Unfortunately, camera has stopped."
I thought it was a small issue and restarting the phone should make the camera work just fine. But it didn't! I was in my CM12.1 ROM, and after a couple of tweaking (nothing major), I simply went back to MIUI stock backup, which I had made ages ago hoping it might fix the problem, but even that didn't solve my problem.
But suddenly, I don't know but after hitting the back camera on my palm or whatever I did, the camera started working again...but not for long. It showed black screen again and camera app stopped working. From then on, I am getting completely random error of camera not working. Sometimes it works, sometimes it doesn't. Front Camera works fine through all these events.
I have installed CM13 after that. The problem persists, back camera occasionally working.
And yes, sometimes the screen flickers (blue flickering or black flickering). Its a rather odd problem. Does anyone have any idea whats going on? I think am the first one having this problem.
Any replies asap would be very much appreciated.
Click to expand...
Click to collapse
Maybe the cable broken ?
MRAT47 said:
Maybe the cable broken ?
Click to expand...
Click to collapse
what cable? which cable?:silly:
Sounds like my Asus Transformer Prime. It was working normally but then the camera started having issues. I smacked it a few times and it worked a few times but now it doesn't work anymore. You can Google it as this is a very common problem for this device.
---------- Post added at 09:56 AM ---------- Previous post was at 09:46 AM ----------
Someone has said you will need to disassemble the phone. Here is another one.
arc_knight said:
what cable? which cable?:silly:
Click to expand...
Click to collapse
The cable inside the phone maybe not connected... That's why when you smash it, it connected again but not for long....(don't smack it again - it can break the camera lens)
*Sorry for bad english.....
MRAT47 said:
The cable inside the phone maybe not connected... That's why when you smash it, it connected again but not for long....(don't smack it again - it can break the camera lens)
*Sorry for bad english.....
Click to expand...
Click to collapse
its probably fully broken now. doesnt work anymore after i disassembled the phone once at a local shop. bummer

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