Camera has totally disappeared - Touch HD General

Hi
all of a sudden my camera has vanished.
touchflo 3d shows the camera tab but the icon in the tab does not work.
the camera shortcut no longer exists in programs and is not an option to add to the start menu either.
it's gone.......
"Camera" is still in the windows file but nothing happens when i tap it.
anything that uses the camera just doesn't do anything when i tap the relevant "camera" button.
I am using the newest stock ROM from HTC and have just reflashed it to make sure that's OK.
It's just gone?!?!
help very much appreciated.
thanks
don

Hi donster22,
Please try the following:
Download and install Advanced Configuration Tool
Open the program after installing to your PDA, and try changing one of the camera settings Encode photos in portrait mode to no and hopefully this will enable your camera again.
Perform a Soft Reset and then press the camera button a few times and hope it works.
Have you tried a Hard Reset?
Regards.

thanks but no joy. tried the app etc but no change.
i have hard reset and reflashed the ROM but still no camera....
very frustrating. it was there yesterday but today nothing.
help.............?

i had that problem also
sometime it worked sometimes not, and even when it worked it didn't do well( no focus and errors)
after a while my screen stoped working (just like the camera)
they had to change the motherboard, atleast that was writen on the warranty
i think maybe u have the same problem

HTC UK Service seem to be great. Rang them about this yesterday and they are collecting the phone this morning.
Fingers crossed they can fix it!
Worth noting that the phone had also started turning itself off randomly and not able to turn back on until the battery had been removed for 30 minutes...?!

phone back. new motherboard, camera and front screen - was there anything else to change? very impressed with the htc service.

Related

Camera not loading..... please help im new to this phone

Hello well I just reset the phone and everything is working except the camera. I Tryed pressing the button on the side to activate it and going into it on programs and bolth of them had the same responce. the "camera name" pop'd up on the top left and the screen got brighter but nothing more. im not sure what to do to fix it this problem.
thx
Whose ROM are you using?
Regards,
Carty..
If hard reset does not work,try re flash your ROM. If that still does not work, send the device to the service centre for diagnosis.

Touch Cruise camera and view problems

I installed the WWE rom from:
http://forum.xda-developers.com/showthread.php?t=431738
Now when I enter camera mode, all I see is black. Once I take a picture, in the preview, it'll actually show what it took a picture of. So it works, but I can't see what I'm taking a picture of.
Any ideas?
Also, once its saved and I go to it to view it, it gives me that 'no application associated' error, but when I go programs and run the view manually, it works fine.
How do I re-associate it?
another problem
another problem that im having is that it will ask me for the pin when I turn on the phone but it will disappear and not come back
Well, fixed the camera one; didn't need to install the camera patch. Check qualities and looks like already patched.
Still stuck on the other two.
Can can't figure out how to get the music tab up now. Used to work, now it isn't working. Hm...
That's not typical behavior. Try downloading another copy of the ROM update and reflashing. Make sure there are no SD cards in your phone while flashing. For safe measure do a hard reset right after you flash. Let us know if you still have the problem after that.
bitsnpieces said:
I installed the WWE rom from:
http://forum.xda-developers.com/showthread.php?t=431738
Now when I enter camera mode, all I see is black. Once I take a picture, in the preview, it'll actually show what it took a picture of. So it works, but I can't see what I'm taking a picture of.
Any ideas?
Click to expand...
Click to collapse
Same problem for me with the swedish installation, black on screen but taking pictures without any problem. Kamera Version 5.04 (Build 31875) Swe.
How to solve this?
Hi
for camera issues upgrade to Radio rom 1.59.42.23 or Radio rom 1.59.42.15
I can recommend 1.59.42.15 , with ver...23 gps doesnt work good - slow start, TT7 doesnt work
Can't update with this radio rom. pda phone rom update utility shows error 262. Update stopped in 0%.
Tested with 2 difret PC's.
about the pin code box, i have the same problem that the enter pin screen dissapears very soon, but i just press the call button once and then its popping up the screen again so... for me no big problem....
hi
if ya have upgrade to wm6.1..please remember not to install Hot fix for Touch Cruise photo quality issue cos i had encounter similar problem after installing the fix but once i removed the culprit my camera was back to usual
andyhca said:
if ya have upgrade to wm6.1..please remember not to install Hot fix for Touch Cruise photo quality issue cos i had encounter similar problem after installing the fix but once i removed the culprit my camera was back to usual
Click to expand...
Click to collapse
Still black screen after uninstall of the Hot fix for Touch Cruise photo quality issue.
do a soft reset if still cannot work do a hard reset and delete the hot fix
andyhca said:
do a soft reset if still cannot work do a hard reset and delete the hot fix
Click to expand...
Click to collapse
Nope. Still black screen after soft reset.
Taking pictures is no problem and even the preview of the taken picture shows i 3 sec, and then black screen again.
I re-installed the ROM and everything worked fine again.
Installed the photo fix HTC released the camera was bugged again, so uninstalled that and it worked. So that solved that.
the picture viewer would stuff up when I installed the 3D drivers. I want to keep these, so how do I associate the picture viewer to the images I take?
Also, I can't get the music tab up. Was it excluded in this ROM?

HTC Polaris 200 (Orbit 2) camera not working

Hello all,
I've been reading this forum for a while but only now decided to ask for help.
I am one of those unfortunate htc users who got the "camera problem".
I've bought my Oribit2 of ebay and first it was working fine with all the functions etc. Then i started upgrading it, flashed hardspl, new ROMs, radios... at some point camera stopped working. Not sure exactly when, cause i have tried several different ROMs and radios before even noticing that something was wrong. At that point i had c_shekhar's ROM installed.
I started reading more on the problem and tried to flash original ROM/radio or other ROMS and radios but nothing helped. Camera was still not working with error "Unable to capture photo. Unable to get frame data from camera device." or something like that and VERY slow response in camera.exe.
I've seen same problem in many different threads on different forums, mostly it's been an issue with incompatible Radios and was fixed by reflashing but also, in many cases ppl had the same as i do - camera not working and flashing doesn't help.
So, some solutions appeared:
- taking out battery for 15 mins, fixed camera for some ppl.
- installing Nadavi camera fix and/or uninstalling afterwards
- deleting all camera.* files from windows and installing Nadavi camera etc...
Well, i've tried them all. Nothing worked. The trick with taking out battery partially worked once: i've flashed original O2 WM 6.0 and took out battery for about 30-40 mins. After putting it back - voila camera working as it should be, no lag, no error. I'm happy! NOT.
Of course i immediately decided to flash some better ROM cause original is crap. After flashing - camera dead again and this time even taking out batter for more then an hour didn't do anything.
Trying trick with nadavi camera fix proved to be partially working or at least a good step in right direction:
lag went away, i could operate the camera program, switch from back to front camera(which was working fine btw) and even capture videos...
well... kind of. In preview the image is all fuzzy, just coloured line and noise, impossible to see the image, only some parts of it.
But it was clear that somehow, when using back camera, the image was a mix of a rear and front cameras! I mean i can't see clear picture,
but if i move my hand near one of the cameras i see changes in image(it's still mostly coloured noise).
All this is weird isn't it?
After evaluating everything, it makes me think that it's not a hardware problem, but really a configuration problem.
Looks like there is small flash memory in camera device, or some another way to keep camera initialization and it does not depends on radio or ROM.
Now, seeing that some ppl were able to fix the problem while installing original rom, or installing Nadavi camera fix or both, makes me think that under some
specific conditions these internal camera settings can be reinitialized.
While browsing net, looking for answer, i have found this :
Some of us had problems with Htc devices recognizing the on board camera after installing new ROM's.
It has been my technical opinion and observance that this problem can accrue when you manually put the devices into bootloader mode and don't press the camera and power buttons together along with the reset button correctly.
Once this damage is done you will have to reinstall the ROM radio files via uploading a manufacturer ROM to your device that has the radio ROM packaged along with it e.g. "HTC sprint beta ROM".
To avoid this I suggest always letting your PC force your device into bootloader mode. Because even the best of us might not mash the keys just right causing your ppc to forget all of it's configured camera associations.
Click to expand...
Click to collapse
HERE
http://www.howardforums.com/showthread.php?threadid=1396410
Well, this guy seems to agree with me that it's camera settings problem and there must be the way to fix this.
Well, again, i have tried installing original ROM and radio again, with no luck(even tried different combinations of nadavi fix , taking out battery etc...)
So, now, i believe, what we need is someone who knows a great deal about programming mobile devices and drivers for camera in particular to try and
produce some kind of a software that can reinitialize these camera settings(this is if this theory is correct).
Since my phone was bought off ebay, i have no guarantee and cannot send it back for repairs.
Does anyone know the right person who can do this? Or maybe some other solution to fix the camera?
I'm in the same situation. I was using udk 4 or possibly 5. One day I noticed the camera didn't work. I still had an icon for in under programs and the default button turned it on. Since then I have tried newer roms and several radio roms. I have no icon for camera under programs and the camera button on the phone just loads the camera album.
Can anybody help us?
Many Thanks
Dan
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.
cheers
Andrew
I have tried that radio.
the same story. radio is murata
will try to go this hell route - nadavi camera and stuff
Ive been on this all day now. Nothing I have tried has made it work. I'm on the original rom from o2 now and it's going back to the shop tomorrow.
Can they tell if i've put 3rd party roms on the phone? If so is there anything I can do to "re lock" it?
Cheers
Dan
Maniakaz said:
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.
cheers
Andrew
Click to expand...
Click to collapse
not in all cases
i have a camera problem too...what is the answer?
Same problem for me, Camera not working any more
I was using M-Amine 2 ROM and camera started malfunctioning, (the first days was alleatory, and I arrived to fix it restarting camera or taking pictures two or three times, until finally the problem becomes definitif...)
I tested other roms (c_shekar, 3VLIT, Nadavi fix, and other radios...even original ROM....come back to c_shekar....with some small changes, but finally retour the same problem "unable to capture frame...".
Today I have reinstaled again Original latest French ROM, at the begining camera doesn´t worked, but suddenly It has come back again. Up to now still working after many resets and tests. I will keep you informed, I plan to come back to c_shekar, after some days of testing with original ROM.
it can be fixed with original rom
find my other post how to get ROM's with needed language.
b.r.
Alexandar
I have an O2 Orbit 2 as well.
I recently noticed that my camera isn't working anymore.
About 1 month ago I installed Core Player 1.2.4 and since then I had a lot of issues with the card. Folders starting disappearing, corrupted SD etc. Sometimes only some recent folders disappear.
However, most recently I discovered that the camera does not work anymore. Pressing the snapshot button doesn't start the camera. While the buttons do light up when the camera button is pressed (suggesting a software issue) the camera does not start. If I go into the Programs folder and start Camera, it starts. But when I press the camera button to take a picture, it goes upto the point that it makes the focus sound, the two framing aids (that look like a split square) turn green but that's it. No photo is taken. Camera however seem to work, everything looks ok through the camera but it just doesn't take photos/movies anymore.
I haven't installed/upgraded anything, I have the original rom.
I have tried to take out the battery for 30+ mins but the same issue happens.
It definitely looks like a software issue, either by a software that corrupted files (I suspect Core Player) and/or flash corruption issue (however I haven't got any software to tinker with the flash and haven't tried boot mode or whatever, just normal on/off).
Small update: I just noticed that altering the camera settings to "Half press" instead the "Full press" makes the camera take pictures.
However, returning again to "Full press" the camera doesn't take pictures again.
So a temporary fix is to set to "Half press" but even so, the camera application does not start when I press the camera button.
Can anyone please help?
hi, I have an old Polaris and 3 days ago upgrading from WM 6 to WM 6.1, causing the both cameras (front and back) to not respond although the screen still shows the numbers and stuff on touch screen that shows cameras are working fine, BUT pointing both cameras anywhere doesn't change the black view that's been displayed since the camera is turned on. weird. but when pressing the camera button, the picture taken is properly shown. I tried both camera (front and back), both produces normal photograph, but why the black screen?!
on top of that after the upgrade, touch screen has turn rigid that it's very hard to type. I have to play with the angle of touching the pen to the screen or else, the screen will just get stuck with whatever it was doing before.
any solution? please advise thanks.
Camera working but no Picture Monitor Screen
This may help you Bulukaki
I have a HTC P3650 allready with the WM6.1 upgrade
I downloaded today the factory update for picture quality, "Hot fix for Touch Cruise photo quality issue" from the HTC download site
After this upgrade , I was no longer able to monitor the picture of the camera on the screen. Just a black screen but with all the camera functions.
The camera was still able to take a picture, the picture showed up only after exposure on the screen. Similar to BULUKAKI`s problem
So my picture quality was not that bad prior to the photo quality upgrade and I removed the update from settings/system/remove programs and did a soft reset and the camera was again functioning as it should. Having said that, you may check wether or not the "Hot fix for Touch Cruise photo quality issue" was allready installed prior to your WM6.1 upgrade.
Maybe simply uninstall "Hot fix for Touch Cruise photo quality issue" will do the trick
Hope this helps

My Camera and Video Camera

All of a sudden my camera stopped working. I'm using SPB mobile shell and was looking through my windows folder on my phone just to see if there was anything in there I wanted to use as a widget. I was opening some executables to see what they were and most were just standard stuff, but some didn't seem to do anything. However, now when I try to use my camera on my phone it shows the image it first sees and then freezes up and I'm forced to do a soft reset to get it working again. Also when I checked the test camera executable in windows doesn't freeze up my phone.
While google searching I came across someone saying that there is a such thing as a factory reset by typing in *#7780# that will reset the settings, but not remove any apps or data. First of all is this true and would it probably fix my problem and second of all, is there another way that I could fix this without having my settings reset. Thanks.
1. Soft reset: open the back cover, on the top of the battery, having a black button. This is the soft reset buton. Press this buton to reset.
2. Remove the program.
momhandheld said:
1. Soft reset: open the back cover, on the top of the battery, having a black button. This is the soft reset buton. Press this buton to reset.
2. Remove the program.
Click to expand...
Click to collapse
Maybe it wasn't clear as to what was going on. I have done a soft reset many times because it keeps freezes up every time I try to use my camera. Doing a soft reset simply allows me to use my phone again, but if I go into the camera again it freezes up again forcing me to do a soft reset.
And remove what program? SPB mobile shell? I know that's not it because I've been using it for over a month now without any problems. The problems started when I was looking through some executables.
you probably ran the camera test / diagnostics program. There was a post about running some of the exacuteables in the windows folder somewhere around here. Not to fear though. Just hard reset.
josefcrist said:
you probably ran the camera test / diagnostics program. There was a post about running some of the exacuteables in the windows folder somewhere around here. Not to fear though. Just hard reset.
Click to expand...
Click to collapse
Thanks for the info. I thought that a hard reset would probably fix it. But is there a way to fix it without loosing all my data and programs?
Not that I am aware of; dont feel bad though I did the same thing. also this is a good opportunity to flash to the newest dark rom.
I was hoping to avoid hard reseting my phone, but either way, thanks, that did fix it.
my camera always stops working
7
The camera on my phone freezes from time to time. I can't find any reason for it, other than it seem to happen more often if I use the hardware camera button to launch the camera when the lock screen is on.

[q] galaxy s4 rear camera not responding

My New Galaxy S4 shows some problem on camera application. When I open camera it shows a black screen for a long time and after that show a massage " camera not responding. Some time camera work perfectly. After opening camera the the full system will hang. any one can help me..
msafzalkhan said:
My New Galaxy S4 shows some problem on camera application. When I open camera it shows a black screen for a long time and after that show a massage " camera not responding. Some time camera work perfectly. After opening camera the the full system will hang. any one can help me..
Click to expand...
Click to collapse
try testing the megacam from the test code: *#0*#
btw, is this something new or since you got the device?
You can try to repair by yourself.
msafzalkhan said:
My New Galaxy S4 shows some problem on camera application. When I open camera it shows a black screen for a long time and after that show a massage " camera not responding. Some time camera work perfectly. After opening camera the the full system will hang. any one can help me..
Click to expand...
Click to collapse
You can try 4 steps as below:
1. Soft-reset the phone. When the phone doesn’t respond, remove the battery for a minute. Let the phone rest without power then replace the battery and turn it back on.
2. Close apps running in the background. This problem could also be caused by RAM insufficiency, which occurs when there are a ton of apps running in the background. One thing you can do to make things a little easier is to boot the phone to Safe Mode:
Turn off your phone.
Switch it on again.
Right after pressing the power switch, continuously tap the Menu key (the button on the left of the Home key).
Once the phone is up, you will see “Safe Mode” on the lower left corner of the screen.
Now launch Camera once again and see if it causes blank screen.
If the problem was solved by booting up to Safe Mode, then try disabling recently-installed applications.
3.Factory reset. Try doing a factory reset to bring the phone back to its original settings. For those who rooted their phone and installed custom ROMs, you might want to reinstall the firmware.
4. If the problem persists after you do the solutions above, the camera is broken. You need to replace a new one. It is not a hard task. But there are many versions of S4. If you use a wrong camera, the screen will shows "camera failed" while using camera app.
The repair guide video will give you a hand : http://www.youtube.com/watch?v=chzX5Q2AihU&list=UUAKQbVo3Iwcp7kCqUNsd7MA
Samsung S4 I9505, Android 5.0.1 - have same issue (black screen for a long time, sometimes works but freeze, and so on)
Soft reset, factory reset, cache wipe, downgrading to 4.4 wont helped
*#0*# shows - data line fail
front camera works fine
So im going to reinstall/replace main camera. Does anyone knows the i9505 mainboard camera ways?
Would like to trace it too. Found something fo 9500, not sure its the same for 9505 h_t_t_p://i63.tinypic.com/2mch6pc.jpg
Unfortunately im not allowed to post external links yet, that is why i can add a picture to this post.

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