All of a sudden my camera stopped working. I'm using SPB mobile shell and was looking through my windows folder on my phone just to see if there was anything in there I wanted to use as a widget. I was opening some executables to see what they were and most were just standard stuff, but some didn't seem to do anything. However, now when I try to use my camera on my phone it shows the image it first sees and then freezes up and I'm forced to do a soft reset to get it working again. Also when I checked the test camera executable in windows doesn't freeze up my phone.
While google searching I came across someone saying that there is a such thing as a factory reset by typing in *#7780# that will reset the settings, but not remove any apps or data. First of all is this true and would it probably fix my problem and second of all, is there another way that I could fix this without having my settings reset. Thanks.
1. Soft reset: open the back cover, on the top of the battery, having a black button. This is the soft reset buton. Press this buton to reset.
2. Remove the program.
momhandheld said:
1. Soft reset: open the back cover, on the top of the battery, having a black button. This is the soft reset buton. Press this buton to reset.
2. Remove the program.
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Maybe it wasn't clear as to what was going on. I have done a soft reset many times because it keeps freezes up every time I try to use my camera. Doing a soft reset simply allows me to use my phone again, but if I go into the camera again it freezes up again forcing me to do a soft reset.
And remove what program? SPB mobile shell? I know that's not it because I've been using it for over a month now without any problems. The problems started when I was looking through some executables.
you probably ran the camera test / diagnostics program. There was a post about running some of the exacuteables in the windows folder somewhere around here. Not to fear though. Just hard reset.
josefcrist said:
you probably ran the camera test / diagnostics program. There was a post about running some of the exacuteables in the windows folder somewhere around here. Not to fear though. Just hard reset.
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Thanks for the info. I thought that a hard reset would probably fix it. But is there a way to fix it without loosing all my data and programs?
Not that I am aware of; dont feel bad though I did the same thing. also this is a good opportunity to flash to the newest dark rom.
I was hoping to avoid hard reseting my phone, but either way, thanks, that did fix it.
my camera always stops working
7
The camera on my phone freezes from time to time. I can't find any reason for it, other than it seem to happen more often if I use the hardware camera button to launch the camera when the lock screen is on.
Related
can anyone tell me if the registry is reset when a hard reset is performed? for a while my phone has been running incredibly slow and no number of hard resets has fixed it
when you hard reset, it put everything back to how it was!
hmm
it doesn't seem to be doing that, i installed zagat to go on my wizard the other week as did a couple of people i know, it's made all of the devices crash constantly and no number of hard resets are fixing it
How are you "hard reseting"? If by using the stylus in the reset hole then that's a soft reset. A hard reset is performed by holding Record and Camera buttons and reseting with the stylus, then pressing the Send button when instructed to format. You can also "Clear Storage" from Settings\System. You will lose all settings and have to start all over.
i've been doing a true hard reset. i've found the issue now, the software that was causing the problem seems to install something or change the registry settings when connected to the pc even if you don't install the software itself.
i'd recommend to everyone to avoid zagat to go like the plague
Zagat OK
I've been using Zagat for six months without trouble. I have it installed on the miniSD and have about 30 cities. Zagat isn't nearly as useful as Vindigo, but Zagat operates fine. It doesn't have a program running on my PC so there is no mechanism by which the PC could be changing the registry of my MDA through activesync.
I'm not sure exactly why it's happening, the last thing i remember doing before this problem occurred was uninstall some programs, and decrease the text size in settings.
But everytime I power on the handset, it will boot up fine. But then the activesync information screen (the one that shows your recent syncronizations) will pop up, and my phone freezes up right there. It's pretty much unavoidable at this point, everytime I reset my phone its the same problem. I'm able to do a soft reset at this point, but that's pretty much it.
If it's any help, one of the programs I removed was pTravelAlarm (Burr oak software) i got rid of that because i was getting a "Cannot execute \Windows\pTAmgr.exe" Notification Error during startup, which now that I mention it, the error still pops up even after i removed it.
Is there anyway to perform a hard reset without having to be in windows, or connected through activesync?
Or am i pretty much boned at this point.
You don't need or want to be connected to Active sync when doing a hard reset!
Hard reset is pressing both soft keys at the same time as poking the stlus in the soft reset hole. This takes device (after some menu screens) back to the way you got it originally.
Mike
ah, ok, i was under the impression that the "Reset" key was actually on the screen. yes im a silly newbie . Thanks!
tyfin85 said:
ah, ok, i was under the impression that the "Reset" key was actually on the screen. yes im a silly newbie . Thanks!
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We're all newbies to start with and we're all still newbies with some aspect or other of Hermes or WM5.
Use this thread if you have problems with hard reset.
Mike
I did a hard reset, and its working just fine. Though i do think i'll be updating the ROM, seeing as i've had many problems with the phone freezing up and recycling itself under the OEM ROM. Thanks again
tyfin85 said:
I did a hard reset, and its working just fine. Though i do think i'll be updating the ROM, seeing as i've had many problems with the phone freezing up and recycling itself under the OEM ROM. Thanks again
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For many freezing up problems see my post on active sync here:
http://forum.xda-developers.com/showthread.php?t=288352
Mike
I installed some software, a voice activation software, and now it crashes everytime i try to navigate to settings to remove the software. I have to reset it from the back everytime.
How can I sort this out
Sounds like time for a hard reset?
Sfkn2 said:
Sounds like time for a hard reset?
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+1
I'm fairly certain you are going to have to hard reset too. Sorry
i just suffered the same fate thanks to my MT4.
btw , if you have sktools, you can try the remove program from there too
How do I do a hard reset? Wasn't that only done through the settings option on the phone?
Hard reset means you return the Xperia to "out of the box" state ...you loose all data and programs
1. turn off the phone
2. Hold both right and left buttons (the hardware buttons that stick out a bit, right under the screen)
3. press power button, while still holding the others
4. follow on screen instructions (to press "R" to confirm reset, slide out and use the hardware keyboard)
thread
I had exactly the same problem this week.
I had bought the program and installed it successfully. However after installing it again after a hard reset, it did exactly as you describe, crashing when you try to access settings.
I think the version I had purchased was MSVoiceCommand_1.6.17913.CAB. There is a version getting around these forums (MSVC_US_PPC_1.6.19209.bengalih.CAB) which did the trick for me.
Hope this helps
CapsLock1 said:
I had exactly the same problem this week.
I had bought the program and installed it successfully. However after installing it again after a hard reset, it did exactly as you describe, crashing when you try to access settings.
I think the version I had purchased was MSVoiceCommand_1.6.17913.CAB. There is a version getting around these forums (MSVC_US_PPC_1.6.19209.bengalih.CAB) which did the trick for me.
Hope this helps
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I'm scared installing any other voice command now, I've reset the phone too many times.
IS this software even that good?
I had the same problem too
In lieu of installing a 3rd party software (eg sktools, memmaid, etc) you could try uninstalling it via active sync. Or maybe remove it from the startup programs then soft reset.
the next morning i go to take a picture and the phone just sits there with the driving logo spinning. soft reset and head off to work. once at work i try to take another photo. this is where all hell breaks loose on my phone. it would drive and drive. hit the soft reset and then it would hang up on the green windows 6.1 screen, and just sit there. i was able to get it to go to the today screen once, but not again. so i decided to hard reset it. gets all loaded up, dial *228 to reprogram it and now i can atleast make phone calls again. but the camera still doesnt work. if i try to open the camera it will drive, and when the power save kicks in and turns off the screen i have to soft reset it to get it to come on again.
anyone got any ideas?
this was after i installed the newest version of s2u2, version 2.02 i think, and pcm keybord as well.
bumpncarstereo said:
this was after i installed the newest version of s2u2, version 2.02 i think, and pcm keybord as well.
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try reflashing your rom then hard resetting to get a clean start. have you messed with any registry settings?
Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks
Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards
Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.
Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.
Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.
ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please
Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.
captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
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Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.
thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.
Glad I could help, enjoy your device
Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop