Database Users

[Q] Tried downgrading unrooted i9500, now it's Soft Bricked

I had received a small OTA update (about 26 MB) on my i9500 one day which upgraded it from MJ5 to MJ9, but I was facing severe battery issues since then. Like, it would take over 3 hours to charge completely and battery would completely drain in 7 hours even when device is idle and power saving mode is enabled, often it was discharging even when plugged. Then things got more serious, like it wouldn't even charge at all, battery was stuck at 1% for several hours. I somehow managed to get it to 27% and then decided to downgrade back to MJ5, using the firmware from SamMobile. I flashed it with Odin but then things went wrong, the process failed, and my device won't boot at all. All it says is,"Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again". I tried again to flash it, but same results.
There was essential data in my device, which wasn't backed up. I want to recover my device without losing any data. That's the major priority. And a minor one is to try to resolve the battery issues.
I need the help urgently, anything anyone could tell me would be highly appreciated.

[Q] Please help - S4 Keeps Rebooting - VIDEO

Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do

omaral92 said:
Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do
Click to expand...
Click to collapse
Have you tried to do a factory reset?

iJo09 said:
Have you tried to do a factory reset?
Click to expand...
Click to collapse
Yes I did a factory reset and wiped the cache

omaral92 said:
Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do
Click to expand...
Click to collapse
1. It seems you recovered one image of one backup with the recovery.
2. SOLUTION: Reflash the firmware through ODIN. The latest for your phone is this one: HERE.

omaral92 said:
Yes I did a factory reset and wiped the cache
Click to expand...
Click to collapse
Try to flash firmware package with the latest version of ODIN and Sammy drivers, also use the original cable that came with the phone. Often, cables that aren't Samsung genuine fail to flash firmware.
If this doesn't solve your problem, then you might try a firmware reflash with PIT file. If nothing works, your processor (or motherboard) it's likely fried. Take it to a service centre

Joku1981 said:
1. It seems you recovered one image of one backup with the recovery.
2. SOLUTION: Reflash the firmware through ODIN. The latest for your phone is this one: HERE.
Click to expand...
Click to collapse
I have reflashed it using the firmware provided in the link but it is still playing up. any other suggestions?

SM910F Note 4 5.1.1 Random Freezes and Restarts

Hello there xda.
I have a Samsung Galaxy Note 4 SM910F.
So what is happening to my phone is that whenever I am in any random app lets say reddit or even chrome for example. It will like freeze for a minute or two and then unfreeze.
In more extreme cases it will reboot.
So this happened randomly because I flashed a Stock unbloated 5.1.1 ROM from here back in december and everything was working smoothly and stuff. I had xposed installed and all my apps. Then in February it started with this random freeze/reboot. I had not installed anything else apart from what I had for the last 3 months.
So I restarted the phone, changed the battery and stuff to see whether that will fix it. However it didn't. So I formatted the phone (the soft type) just so I can install another ROM. So I tried another ROM, flashed the correct CP and BL and stuff and then just installed chrome and whatsapp. After an hour or two the same thing happened. So this time I factory reset he phone, like a complete wipe and I installed the unbloated ROM once again with few apps. Same thing happened...
So my last resort was to install Cyonagen Mod. After an hour or two same thing happened...
I don't know what is the problem. I read about some peoples phones emmc failing and thus the freezing, but I am not sure yet.
Please could you guys explain what I should do to fix this?
Thank in advance!

I have the same problem. Starting on mid january. I'm on stock 5.1.1 with root and twrp recovery
Tried backup and factory reset

I went back to stock after I factory reset the phone. And still had the same problems.
People say that its a hardware problem... So I guess I'll have to send it back to Samsung soon.
I think I tripped the knox. I just have to unroot and get it back once again to stock and send it back. I hope that they accept it.

i have the same problem. my model is SM-N910W8 and I bought it from 2nd hand, so no receipt and no prove of purchase.
can I still send it back to samsung to fix it?

same problem as you and now my phone died completely .
my phone was 4 months and he has not supported any longer he died naturally lol.
my operator gave me another free under warranty because the phone had a faulty motherboard and after several back galaxy note 4

This started happening to me a week or so ago and my phone just got stuck in a boot loop after it froze and rebooted. I'm on the latest stock firmware. Tried factory reset, reflashed stock firmware, nothing helps. It still reboots (sometimes it almost gets booted completely, other times it reboots after 2 seconds.

Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5

EclipseX said:
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
Click to expand...
Click to collapse
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).

just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
HXOY said:
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
Click to expand...
Click to collapse

EclipseX said:
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
Click to expand...
Click to collapse
Spoke too soon, it's started rebooting itself again.

Same problems here since 2 days. I was on original 5.1.1 software... Very strange all those people with the same problems

did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!

Davids said:
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Click to expand...
Click to collapse
Still having the same issue around the same time everyone else started experiencing it.
I also was rooted and had xposed installed on 4.4.4 before the issue started happening.

Try the solution provided here & report back..
http://forum.xda-developers.com/note-4/help/note-4-sm-n910f-freeze-restart-issue-t3439111

N910F stock crash and bootloop after 6.0.1 update

Hello people of the world,
after reading a lot of posts here I still can't fix my phone's issues, so I need to post. Bear with me...
I have an N910F which was entirely stock and functioning without problems. Two days ago I accepted the official update. After that, the phone regularly lost connection to the mobile net, froze, and restarted. It would work for a short while until it froze and restarted again and again. When I tried to use the camera, the live picture was completely distorted. The phone crashed and has then gone into a bootloop.
I pulled the battery, did a recovery start and wiped the cache. No difference. Factory recovery next, no difference.
I have since tried several stock and custom firmwares, always taking care to follow instructions and use the correct bootloaders, modems, etc. TWRP is working.
When I flash a stock firmware, it will go into a bootloop. With any custom ROM, it will crash during startup (logo) and switch off.
Any help would be greatly appreciated!

Protect the eMMC?
So, after more reading I began to suspect that the eMMC had moved on to the valhalla of electronics. Sent my phone to service where my suspicion was confirmed. Luckily, they were able to replace the chip without having to put in a new board.
Is there any way to prevent this kind of failure again, or at least make it less likely?

Yes this is a known issue after latest update you could you install only one application called wakelock so that your phone doesn't reboot and CPU keeps awake

nicholes said:
Yes this is a known issue after latest update you could you install only one application called wakelock so that your phone doesn't reboot and CPU keeps awake
Click to expand...
Click to collapse
Thanks! I had read about that.
Got my phone back from service today, they had flashed stock 5.0.1. After checking that it worked I flashed RR 5.8.4 and installed Wake Lock Powermanager. I searched for a comprehensive tutorial on what the settings do and which to use. Right now I set it to PARTIAL_WAKE_LOCK (4) but I'd like to read more about it. Any tips on that?

tullian said:
Thanks! I had read about that.
Got my phone back from service today, they had flashed stock 5.0.1. After checking that it worked I flashed RR 5.8.4 and installed Wake Lock Powermanager. I searched for a comprehensive tutorial on what the settings do and which to use. Right now I set it to PARTIAL_WAKE_LOCK (4) but I'd like to read more about it. Any tips on that?
Click to expand...
Click to collapse
installing power wakelock and setting up on partial wake lock is enough.if you get trouble in starting your phone remove its battery and put your phone in refrigerator for five min.and try to start your phone.this problem also related and happens after the latest update

Phone stuck on boot animation after restarting itself

Ever since I updated my phone to stable android 10 it started to restart itself every couple of days and gets stuck on boot animation, tried hard reseting it, tried adb but the only thing that works is disconnecting the battery and connecting it back again and it boots just fine (broke my glass back while trying to open it ).
I assume that the android 10 update causes it and Im waiting for another ota that will maybe fix it (dont want to factory reset the phone cause I dont know if it will help and I dont want to backup stuff cause Im lazy).
Has anyone experienced it or have an idea on how to solve it?

You'll have to try factory reset and manually reinstall your apps.

omerbagi10 said:
Ever since I updated my phone to stable android 10 it started to restart itself every couple of days and gets stuck on boot animation, tried hard reseting it, tried adb but the only thing that works is disconnecting the battery and connecting it back again and it boots just fine (broke my glass back while trying to open it ).
I assume that the android 10 update causes it and Im waiting for another ota that will maybe fix it (dont want to factory reset the phone cause I dont know if it will help and I dont want to backup stuff cause Im lazy).
Has anyone experienced it or have an idea on how to solve it?
Click to expand...
Click to collapse
Removing the battery was a waste of time
Any phone with a non removable battery can easily be reset with a simple button combo. Just hold power + volume up and the phone will restart same as a battery pull.
As for you phone rebooting on its own you'll likely have to do the full wipe and re install to fix it.
Sent from my ONEPLUS A6010 using Tapatalk

omerbagi10 said:
Ever since I updated my phone to stable android 10 it started to restart itself every couple of days and gets stuck on boot animation, tried hard reseting it, tried adb but the only thing that works is disconnecting the battery and connecting it back again and it boots just fine (broke my glass back while trying to open it ).
I assume that the android 10 update causes it and Im waiting for another ota that will maybe fix it (dont want to factory reset the phone cause I dont know if it will help and I dont want to backup stuff cause Im lazy).
Has anyone experienced it or have an idea on how to solve it?
Click to expand...
Click to collapse
This problem is reported by many users. I had it as well (TMobile converted phone). Volume+ and power will reboot the phone. This problem happened to me 2-3 times in 3 days so I went back to pie. And I did a full reset when I upgraded the phone. It is not that. I have 2 Sims (TMobile + Verizon).
Sent from my [device_name] using XDA-Developers Legacy app