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Well for starters, high everyone!
I have an issue with my S4 and I've searched all over but none of what has been recommended helps.
The issue I have is that my phone will restart about every 10 minutes (give or take). I used Reboot Logger to determine this. The phone only restarts when it is idle. It WILL NOT restart if I am using it (screen is on). The weird part is that it doesn't even go through the whole reboot sequence. The screen will stay black the entire time. The notification button pulses and the home buttons will light up like it was restarting though.
I had a bad battery and had it replaced with a stock Samsung battery. I've tried pulling the SD card, pulling the battery for 10 minutes, pulling the battery while the phone is on, and I've performed two factory resets.
The one thing I have noticed is that, after performing the factory reset, I get an "error" under the little android dude. This also happens if I do a cache wipe.
My model is the SPH-L720 running on android v4.3. The phone has never been rooted and there are no software or firmware updates that are found.
I was beginning to think that this was a hardware issue but the consistency in reboot intervals makes me believe otherwise. At this point I'm at a loss. I rooted my old phone but my experience in that area is very limited. I have read that the cache partition is bad from the factory on some of these (hence the error message) so I was thinking about rooting the phone and trying to use a good cache partition, but that's the only other option I could think of.
sounds like a voltage prob....or mem prob... id redownload a new rom..wipe wipe wipe..reinstall and that should fix it
Sent from my SPH-L720 using xda app-developers app
Insufficient voltage at idle was my first thought too, but if you haven't undervolted (since you aren't even rooted), that seems less likely. If I were you, I'd root the phone so I could do more to figure things out. Maybe try bumping up the voltage a little on the lower clock speeds.
Ok, first of all, do not root your phone. As you admitted yourself, you have limited experience in this area, and there is nothing that rooting will do for you. Not to mention, if you think you have a bad cache partition, you don't need root to fix it. Your phone is stock, running the stock kernel, there is no reason to suspect voltage issues that are not hardware related. If you root the phone, you will likely trip KNOX, and void your warranty.
My personal opinion is that your phone has a hardware problem. If you want to truly start over, either recover your phone through KIES, or better yet, download and flash via ODIN a stock MK2 ROM from this forum. Since this is a stock, signed ROM, you will not trip KNOX, and it will rewrite every partition properly on it's own. This is all assuming you don't have a hardware problem. But do not go ahead and try to fix anything yourself besides what I mentioned. You will not succeed, and likely lose your warranty in the process.
Edit: did you buy this phone new or used? If you bought it used, more than likely somebody ruined it for you. And more than likely, you can fix it. If this was a new device, more than likely it will be a warranty issue. That's why you shouldn't do anything to void the warranty.
If you're going to use odin for anything, just make sure you follow someone's directions step by step. Otherwise very bad things can happen.
im also having a slightly similar problem
Problem : The screen after a sleight amount of time of being on, or sometimes instantly when opening the lockscreen it freezes for 10-15 sec then shoots black lines across it, then reboots.
Things ive tried :
1. Installing a new rom ( from AOKP 4.4 and Triforce 4.3)
2. Changing modem (from MJA, MK2, NAE)
3. Changing the type
of Gapps i was using. (4.3 gapps for triforce, aokp 4.4 gapps, and pa gapps)
Current Phone Info:
Rom: aokp_jfltespr_kitkat_nightly_2014-02-08
Modem/Firmware: NAE
Gapps: Pa.gapps 4.4.x
Let me know if you need anything more! plz!
I'll look into Odin before I root. The phone was also purchased new. I spent most of today monkeying around with different settings to see if I could trigger the issue as well. As it turns out, the phone will only restart at idle if it's plugged into the charger, or the wifi is on. If wifi is off and it's not plugged in it's fine. I am also using the stock Samsung charger that came with the phone. Again though, if I'm actively using the phone it doesn't happen (charging or connected to wifi). I did turn the phone off earlier to charge it but would keep freezing at the sprint logo upon boot up. I thought it was bricked for a second... I wiped the cache (didn't do a factory reset) and that fixed it, but now I have that stupid issue where videos won't play on wifi, only on 4G or 3G. It's an issue I thought I had solved.
Le sigh. This is frustrating. The Odin option is looking to be my best bet it seems.
Tizamarou said:
im also having a slightly similar problem
Problem : The screen after a sleight amount of time of being on, or sometimes instantly when opening the lockscreen it freezes for 10-15 sec then shoots black lines across it, then reboots.
Things ive tried :
1. Installing a new rom ( from AOKP 4.4 and Triforce 4.3)
2. Changing modem (from MJA, MK2, NAE)
3. Changing the type
of Gapps i was using. (4.3 gapps for triforce, aokp 4.4 gapps, and pa gapps)
Current Phone Info:
Rom: aokp_jfltespr_kitkat_nightly_2014-02-08
Modem/Firmware: NAE
Gapps: Pa.gapps 4.4.x
Let me know if you need anything more! plz!
Click to expand...
Click to collapse
Since you are running a custom source-built ROM, first thing to do would be to ODIN a stock ROM. If the problems go away, you have your answer. If not, this would likely be a warranty issue. Of course you tripped KNOX most likely already.
sputnik767 said:
Ok, first of all, do not root your phone. As you admitted yourself, you have limited experience in this area, and there is nothing that rooting will do for you. Not to mention, if you think you have a bad cache partition, you don't need root to fix it. Your phone is stock, running the stock kernel, there is no reason to suspect voltage issues that are not hardware related. If you root the phone, you will likely trip KNOX, and void your warranty.
My personal opinion is that your phone has a hardware problem. If you want to truly start over, either recover your phone through KIES, or better yet, download and flash via ODIN a stock MK2 ROM from this forum. Since this is a stock, signed ROM, you will not trip KNOX, and it will rewrite every partition properly on it's own. This is all assuming you don't have a hardware problem. But do not go ahead and try to fix anything yourself besides what I mentioned. You will not succeed, and likely lose your warranty in the process.
Click to expand...
Click to collapse
Alright I'm a little confused as to what exactly I should be using. I found this:
http://forum.xda-developers.com/showthread.php?t=2575470
which is a stock ROM. Although I also found this:
http://forum.xda-developers.com/showthread.php?t=2259513&highlight=odin
which is the stock firmware.
Which one do I use, or do I use both of them?
Dfeeds said:
Alright I'm a little confused as to what exactly I should be using. I found this:
http://forum.xda-developers.com/showthread.php?t=2575470
which is a stock ROM. Although I also found this:
http://forum.xda-developers.com/showthread.php?t=2259513&highlight=odin
which is the stock firmware.
Which one do I use, or do I use both of them?
Click to expand...
Click to collapse
Neither. Use this one : http://forum.xda-developers.com/showthread.php?t=2601443
Follow instructions in the thread. This is a completely stock rom with no root or mods and will not trip the Knox bootloader. If you flash anything other than this, including custom recovery, cf autoroot, etc, you will void your warranty.
rebooting
i had this problem once and it was related to a corrupt file on my sdcard believe it or not. there are Defraggers out there for your android file system and internal SD card but your Ext sc you would have to do on your PC. it worked for me. the one i used is called CLEAN i got it off amazon app store.
cyberweasal
Dfeeds said:
Well for starters, high everyone!
I have an issue with my S4 and I've searched all over but none of what has been recommended helps.
The issue I have is that my phone will restart about every 10 minutes (give or take). I used Reboot Logger to determine this. The phone only restarts when it is idle. It WILL NOT restart if I am using it (screen is on). The weird part is that it doesn't even go through the whole reboot sequence. The screen will stay black the entire time. The notification button pulses and the home buttons will light up like it was restarting though.
I had a bad battery and had it replaced with a stock Samsung battery. I've tried pulling the SD card, pulling the battery for 10 minutes, pulling the battery while the phone is on, and I've performed two factory resets.
The one thing I have noticed is that, after performing the factory reset, I get an "error" under the little android dude. This also happens if I do a cache wipe.
My model is the SPH-L720 running on android v4.3. The phone has never been rooted and there are no software or firmware updates that are found.
I was beginning to think that this was a hardware issue but the consistency in reboot intervals makes me believe otherwise. At this point I'm at a loss. I rooted my old phone but my experience in that area is very limited. I have read that the cache partition is bad from the factory on some of these (hence the error message) so I was thinking about rooting the phone and trying to use a good cache partition, but that's the only other option I could think of.
Click to expand...
Click to collapse
sputnik767 said:
Neither. Use this one : http://forum.xda-developers.com/showthread.php?t=2601443
Follow instructions in the thread. This is a completely stock rom with no root or mods and will not trip the Knox bootloader. If you flash anything other than this, including custom recovery, cf autoroot, etc, you will void your warranty.
Click to expand...
Click to collapse
That solved my problem, thank you! I spent the last couple days testing it just to be sure I wouldn't be crying wolf. The phone has yet to restart on me even while charging or using wifi. The error message I would receive after a cache wipe or factory reset went away as well. It makes me wonder if the bad partition was what caused my old battery to fail.
Dfeeds said:
That solved my problem, thank you! I spent the last couple days testing it just to be sure I wouldn't be crying wolf. The phone has yet to restart on me even while charging or using wifi. The error message I would receive after a cache wipe or factory reset went away as well. It makes me wonder if the bad partition was what caused my old battery to fail.
Click to expand...
Click to collapse
Great, I am glad it worked out, and hopefully your problem is resolved. I doubt that your old battery failed due to a bad partition, and I have to wonder how your partition got messed up in the first place, but that's just a curiosity and is irrelevant in the grand scheme of things. Just remember that if you decide to root, cf_autoroot works but will trip the KNOX bootloader and potentially void your warranty.
Hey guys, i have been owning this piece of great phone for almost two years. But it never gave me a big issue.
Nevertheless, few months back i flashed cm12 and it worked great too.. I had been using it gracefully till i decided to update to cm12.1. So i decided to update, but the update always crashed google play services. The update did not happen automatically so i had to flash the zip through custom recovery (already installed) by myself.
I could not come out of that so i went ahead and did a full wipe and flashed cm12.1 along with gapps. Since then when i am unplugged it goes only to about few minutes (on battery) and shuts down. So, i now decided that this piece of update is buggy and did a full wipe and reflashed the original cm12 zip and gapps which i had placed in the first place. But, to my horror even this time it could not go past the bootscreen even and turns itself off when its about to start up. (Battery is full charged, did an overnight charge as well).One very unusual thing i noticed that almost all the the time i try to power it on it showed me "optimising app X of Y" which is weird. This kinda happens only on first boot.
But if i keep my phone plugged in to ac charge then it works fine.. but only last night it hanged and turned off even on charge. So there i decided that the cm thing is not for me. So i followed this tutorial and flashed the stock 5.1.1 rom (did a full wipe, tried oem lock and re unlocked and proceeded too).
But, i find the same problem same issue!! When unplugged my device, it just turns off even on full battery charge.
Can someone explain me the technical parts of the issue and what has gone wrong and how it can be fixed?
Please, Thanks
EDIT
Last time i locked - unlocked bootloader and proceeded with a fresh factory image flash, the device turned off on boot even when plugged in to my mac and it's hot on the back side
Sounds to me like there''s something physically wrong with the phone, probably the battery. Time for a new one anyway. Lithium batteries degrade with use. After ~500 charge cycles it'll have lost upwards of 20% of its original capacity and might show other signs of wearing out like inconsistent voltages. After 2 years of use, you'll be well beyond 500 cycles. A new battery off eBay is pretty cheap, and some sellers include the needed tools.Go to ifixit.com for a tear-down guide. A hair drier can help soften up the adhesive. The fact that it turned off despite being plugged in to your computer also points to the battery being toast - the USB amperage from a computer is less than the typical wall charger.
If it's not the battery giving you woes, I don't know what it could be.
And FYI, the whole "optimizing app" thing is the OS rebuilding the cache. When you flash your GAPPs package or a zipped Titanium backup it has to build the cache for the new apps. Same as when you do the "wipe Dalvik and cache" part of standard flashing procedure to avoid conflicts. In order for apps to load quickly, Android stores a lot of the necessary data in cache, so when you clear it or have new apps, it has to rebuild the cache. On Lollipop this takes a loooooooong time because of the way ART works.
Planterz said:
The fact that it turned off despite being plugged in to your computer also points to the battery being toast - the USB amperage from a computer is less than the typical wall charger.
If it's not the battery giving you woes, I don't know what it could be.
Click to expand...
Click to collapse
How can i be completely sure that it's the battery which needs to be replaced? The battery shows charge. When i plug in and boot up it shows enough battery power left.
Currently, without external power it does not go past the google screen on boot. When i plug in power while device is off, the battery meter shows just a little depletion from full charge. When turned on, battery level is 82 %
After all , all this hardware mess up can be the consequence of a bad cm flash ?
the whole "optimizing app" thing is the OS rebuilding the cache.
Click to expand...
Click to collapse
I know this. Earlier it was happening on each boot. Now it seemed to be stopped.
By any chance did you have your phone charging while flashing and booting up your ROM?
ChainFires Son said:
By any chance did you have your phone charging while flashing and booting up your ROM?
Click to expand...
Click to collapse
May be? But not the the first time
Nezam said:
Hey guys, i have been owning this piece of great phone for almost two years. But it never gave me a big issue.
Nevertheless, few months back i flashed cm12 and it worked great too.. I had been using it gracefully till i decided to update to cm12.1. So i decided to update, but the update always crashed google play services. The update did not happen automatically so i had to flash the zip through custom recovery (already installed) by myself.
I could not come out of that so i went ahead and did a full wipe and flashed cm12.1 along with gapps. Since then when i am unplugged it goes only to about few minutes (on battery) and shuts down. So, i now decided that this piece of update is buggy and did a full wipe and reflashed the original cm12 zip and gapps which i had placed in the first place. But, to my horror even this time it could not go past the bootscreen even and turns itself off when its about to start up. (Battery is full charged, did an overnight charge as well).One very unusual thing i noticed that almost all the the time i try to power it on it showed me "optimising app X of Y" which is weird. This kinda happens only on first boot.
But if i keep my phone plugged in to ac charge then it works fine.. but only last night it hanged and turned off even on charge. So there i decided that the cm thing is not for me. So i followed this tutorial and flashed the stock 5.1.1 rom (did a full wipe, tried oem lock and re unlocked and proceeded too).
But, i find the same problem same issue!! When unplugged my device, it just turns off even on full battery charge.
Can someone explain me the technical parts of the issue and what has gone wrong and how it can be fixed?
Please, Thanks
EDIT
Last time i locked - unlocked bootloader and proceeded with a fresh factory image flash, the device turned off on boot even when plugged in to my mac and it's hot on the back side
Click to expand...
Click to collapse
Exactly same problem is started with my Nexus 4 ... I really wonder, what is causing this. Meanwhile, have it sorted for you ? is that hardware (Battery) issue?
Nezam said:
Hey guys, i have been owning this piece of great phone for almost two years. But it never gave me a big issue.
Nevertheless, few months back i flashed cm12 and it worked great too.. I had been using it gracefully till i decided to update to cm12.1. So i decided to update, but the update always crashed google play services. The update did not happen automatically so i had to flash the zip through custom recovery (already installed) by myself...
Click to expand...
Click to collapse
I too am facing kinda similar problem.
It first started on my stock Lollipop 5.1.1. I had kept it on charge and when I removed it, it got switched off. Thinking that it might be just another of the multitude of bugs in Lollipop, since I already had lots of problems with it, I decided to flash CM 12.1 Stable on it.
Unlocked bootloader, flashed TWRP recovery, created a backup (using TWRP), wiped data, cache, dalvik and started installing CM 12.1. Now comes the problem, I selected 'restart system' and it did restart and CyanogenMod logo was displayed for few minutes before the phone crashed. I switched it on again normally and the Google logo got displayed, and then again phone got off just after the Google logo. I tried flashing again by same procedure, but this time not even the Cyanogen logo was displayed. The Google logo got displayed and the went off.
Then I decided to restore the backup. Restored it but it still had the same problem at the startup Google logo.
Now I have managed to install CM 12.1, which works fine unless I don't open certain apps. When I open certain apps like Phone or Clock (those are some I have tried yet), it crashes the system.
This maybe a hardware or software problem, but pretty sure it isn't battery problem, coz it retains good charge when I switch it back on after crash.
shazR00t said:
I too am facing kinda similar problem.
It first started on my stock Lollipop 5.1.1. I had kept it on charge and when I removed it, it got switched off. Thinking that it might be just another of the multitude of bugs in Lollipop, since I already had lots of problems with it, I decided to flash CM 12.1 Stable on it.
Unlocked bootloader, flashed TWRP recovery, created a backup (using TWRP), wiped data, cache, dalvik and started installing CM 12.1. Now comes the problem, I selected 'restart system' and it did restart and CyanogenMod logo was displayed for few minutes before the phone crashed. I switched it on again normally and the Google logo got displayed, and then again phone got off just after the Google logo. I tried flashing again by same procedure, but this time not even the Cyanogen logo was displayed. The Google logo got displayed and the went off.
Then I decided to restore the backup. Restored it but it still had the same problem at the startup Google logo.
Now I have managed to install CM 12.1, which works fine unless I don't open certain apps. When I open certain apps like Phone or Clock (those are some I have tried yet), it crashes the system.
This maybe a hardware or software problem, but pretty sure it isn't battery problem, coz it retains good charge when I switch it back on after crash.
Click to expand...
Click to collapse
Since you already unlocked the bootloader, and therefore already wiped everything, you could try flashing a factory image.
I also got the same problem. I thought this is battery problem, so I replaced the battery but problem still there. I thought this is problem of lollipop, never installed CM or anything. It is always running stock android. After that I even downgrade to Kitkat stock version still it is not working. One more thing I noticed is If I don't unlock the device than it will be powered on, but as soon as I unlock it and if it is not plugged in to charger it will be switched off. Any suggestion what should I do?
I have the same thing for several month now.
Always thought it is the dying battery.
theminikiller said:
Since you already unlocked the bootloader, and therefore already wiped everything, you could try flashing a factory image.
Click to expand...
Click to collapse
Just tried flashing Lollipop 5.1.1 (LMY48I) factory image. The same problem still exists. Faced few weird problems on running the first time. Following scenarios explains it exactly...
Not On Charge: Crashes after startup Google logo
Connected to Laptop (USB Charge): Crashes a few minutess after entering "Optimizing apps" screen
On Charger (AC): Completed the install (optimizing apps and setup) without problems
Now I can access the home screen and menu without problems. But when I start any app, phone will go off. Not just apps, at times even when the recent apps menu is opened.
shazR00t said:
Just tried flashing Lollipop 5.1.1 (LMY48I) factory image. The same problem still exists. Faced few weird problems on running the first time. Following scenarios explains it exactly...
Not On Charge: Crashes after startup Google logo
Connected to Laptop (USB Charge): Crashes a few minutess after entering "Optimizing apps" screen
On Charger (AC): Completed the install (optimizing apps and setup) without problems
Now I can access the home screen and menu without problems. But when I start any app, phone will go off. Not just apps, at times even when the recent apps menu is opened.
Click to expand...
Click to collapse
When you flashed the factory image did you do it via fastboot or by flashing a zip file. If you used the zip file I would suggest you do it with fastboot.
theminikiller said:
When you flashed the factory image did you do it via fastboot or by flashing a zip file. If you used the zip file I would suggest you do it with fastboot.
Click to expand...
Click to collapse
By "flashing zip" you mean using "fastboot update" command? ...If so, nope I didnt. I extracted all compressed files and then flashed each of the img's using fastboot. Flashed a total of 6 img files.
shazR00t said:
By "flashing zip" you mean using "fastboot update" command? ...If so, nope I didnt. I extracted all compressed files and then flashed each of the img's using fastboot. Flashed a total of 6 img files.
Click to expand...
Click to collapse
Yeah, I meant flashing each of the image files. If you did that then u don't have any other suggestions.
Sent from my Nexus 4 using Tapatalk
---------- Post added at 20:42 ---------- Previous post was at 20:41 ----------
shazR00t said:
By "flashing zip" you mean using "fastboot update" command? ...If so, nope I didnt. I extracted all compressed files and then flashed each of the img's using fastboot. Flashed a total of 6 img files.
Click to expand...
Click to collapse
Yeah, I meant flashing each of the images. If you did that then I don't have any other suggestions.
Sent from my Nexus 4 using Tapatalk
I m too facing the similar issues. Phone is getting turned off suddenly when not charging, on charging it is working fine. i have done factory reset and also done factory image reset to 5.1.0. i m still facing the same issues. I don't think so it is related to battery. if anyone have the solution then please let me know.
shazR00t said:
By "flashing zip" you mean using "fastboot update" command? ...If so, nope I didnt. I extracted all compressed files and then flashed each of the img's using fastboot. Flashed a total of 6 img files.
Click to expand...
Click to collapse
Try the very basic flash technique by double clicking the flash-all.bat. It's not the same as flashing the imgs one by one.
Battery is the issue. Get it changed. I also faced same problem, and visited LG service center and they changed the battery. Phone working fine now.
gautam.is.sharma said:
Battery is the issue. Get it changed. I also faced same problem, and visited LG service center and they changed the battery. Phone working fine now.
Click to expand...
Click to collapse
Ok so Battery was the problem!! Got it changed, phone working fine now. Thanx all!
Ok guys i confirm that this is a battery issue. I took it to the service center and the guy temporarily replaced battery to show me issue solved... But... there i saw another issue due to which i did not buy the battery. I saw half the touchscreen not working (including the navigation buttons ). The guy at the center told its a h/w issue and i would have to spend 7K on it so i left my phone dead for now. The Question is ... can this be a s/w issue.. or result of bad flash which can solve on reflashing ??
same problem with my nexus ,but one thing i noticed that the phone does not power off while in recovery...Any idea??
Hi,
My N910F has recently been acting weirdly. It either randomly reboots itself, or just freezes for several seconds when switching screens or scrolling/tapping buttons. This started a couple of weeks ago on stock 5.0.1 (this version, I think) running Emotion kernel. This was running fine for a while; I didn't flash any new mods during this time, although I did switch between AEL kernel and Emotion once or twice without much success.
Thinking it was just one of those situations that called for a clean slate; I backed up my important stuff, booted into TWRP to wipe all partitions, then flashed stock 5.1.1 via Odin (this version, which I'm currently running). But even before I rooted it once again the phone was displaying the same aforementioned symptoms, both during and after going through the built-in setup wizard. This behaviour continued after flashing TWRP and AEL kernel v8.2, which I'm currently on at the moment. If it makes any difference I've also noticed that the lower my battery level, the more often it reboots itself. The battery level also "yo-yos" sometimes, usually at lower levels.
I've uploaded the relevant logs as advised elsewhere for anyone who can decipher them, as I otherwise don't know what to look for. This includes my last three kmsg dumpstate logs (just in case it's a slightly different cause each time), as well as my logcat and dmesg files (whatever they are lol) which I got using the SysLog app.
Any help would be appreciated, and if you need any more info please let me know.
Thanks .
*bump*
I have the same problem. Help would be highly appreciated. : )
*bump*
[UPDATE]: Once or twice when it's crashed as above, it would try and boot again but then reboot into download mode with the following text at the top of the screen above all the other info:
Code:
Could not do normal boot.
ddi: mmc_read failed
If I then pull the battery and turn it on again, it boots up as normal (at least until the next crash). Is this something that can be fixed with a fresh flash in Odin (or some other method), or is my phone on the way to its death?
Got the same issue + loses Wifi password after random reboot. Sent the phone back to the operator I bought it from 1 week ago and they did a repair. They replaced the USB-flex, did a firmware upgrade(?? ..was already updated to latest) and sent it back. I got it this morning and at first the phone now works fine and no more "mmc_read fail". But after some time the random reboots started again. Not so often now but still 4 times over the day and twice the wifi-password is lost and I had to retype it. Now I'm on the fence and just waiting for the first mmc_read fail" to happen before I complain and send it back for a second repair. I can not imagine this beeing beeing other than a hardware fail coming from a weak spot on the phone. I got the impression many people has the same issue and it really comes to life after upgrading to 5.1.1.
I also think the problem at the service shop ist that they just do a quick system test on a clean wiped phone and can't find the issue and think the phone is fine. After reinstalling my 200 apps and setting up my phone all over again, the workload causes the issue to reappear and I now have to ask the service shop for a deeper check. They accepted this as a warranty fix all though my phone has a knox trip (0-1)x4...
I've also faced random reboots on Lollipop. How i solved that? Simple. I downgraded to Kitkat. Lollipop still having lots of battery drains and bugs even on 5.1.1
[UPDATE]
I've decided to go through my network provider to get a replacement sent out to me, which they were happy to do after going through their line of questioning over the phone ("have you tried turning it off and on again", "did you try taking out your memory card and see if that helped", "did you try doing a factory reset", etc). They say it will get here tomorrow so fingers crossed for the replacement.
The ddi mmc_read fail has not reappeared yet..
It's strange.. Lately the random reboots are not wiping my wifi passwords anymore, but now after every random reboot the multiwindow is enabled and I've got to untick it in quick settings..
Latest: It seems that the random reboot may come from heavy account sync workload. I did have 5 Google accounts syncing on my phone + 6 excange accounts and when i disabled syncing alltogether the phone ran a lot smoother and the reboots stoped. So i deleted all Google accounts except my main account and for now thing seems to be fairly stable. I've also uninstalled all for me unimportant 3'rd party apps, reducing 3'rd party app count from aprx 200 to 150..
If things develop further I'll come back with more
Sent from my ****in' phone!
Thanks fot starting this thread Jointfcfan...i am using 910P and have same issue of your post 1 and 4!!!!
Loosing hope on Samsung, it is really frustrating...
Tried cleaning cash, dalvic, reboots, on latest 5.1.1 k version...frozen all not neede games and apps ...only 1 google and 1 exchange account no auto sync
At next stage while rebooting it sometime going an error stating kernel panic and i have to pull battery to restart
Replacing USB-flex board at service shop has cured the "ddi. mmc_read fail" boot issue for good.
So to me it seems that when many people experiences this, the USB-flex board may have a built in design flaw making it a weak spot on the Note 4.
Also I found that the phone works A LOT smoother if using Nova launcher instead of TW. Random reboot count is way down and phone works almost normally. Still some lag, mostly when unlocking screen, but reboots happens only 2-3 times a day now. Still random rebooting enables "multi window" option every time..
I've also rooted the phone now using CF-autoroot. I've flashed Philz CWM recovery and using it to install Wanam Xposed. So now I can run Greenify properly in Xposed mode and automaticly hibernate apps including system apps..
NB! Be aware, flashing root and custom recovery trips Knox counter 0x1 permanently and MAY void warranty
I have also mailed my operator asking them to take in the phone a second time for check/repair, alt. replacing the phone. I guess when they did system check 1st. time without issues after replacing the USB-flex, it was done when phone was reset to factory and under no significant workload.
Sent from my ****in' phone!
Hello. I had gotten this Note 4 phone which had a custom recovery installed on it but the rom seemed to be official, on 5.1
The first thing I did was go to samfirmware and flash a 6.0.1 rom, it went fine, phone was working properly. Then I got greedy and wanted to test a Note 7 ported rom. Flashed TWRP recovery and from within I flashed RamROM http://forum.xda-developers.com/note-4/snapdragon-dev/rom-sm-n910g-ramrom-t3400349 , I downloaded the one from post#2 , the N910F one that my phone is and after it flashed to ROM it simply stopped working. My phone no longer booted, was booting me directly into Download mode with emmc read error. I kept trying to flash the stock rom which I previously flashed and it would fail.
Afterwords I used Smart Switch to reinitialize the phone, writing my phones S/N and that failed as well but at least that made my phone boot into a different recovery where it said to connect to Kies. Once again I used Smart Switch and this time it was successful 100%. My phone even booted into the OS and was working, however, while using it, after 10 minutes the phone restarted into Download mode with emmc read error.
So all in all the phone is functional but it starts to lag and restart. Now I'm kinda stuck again since I've tried to flash the firmware I got from Samfirmware through Odin, it succeded but it just doesn't boot, it goes to Recovery, tries to apply an update and I get an error.
Is there anything I can do? I can't believe the emmc could've broken just from trying to flash that custom rom, especially that afterwards I was even able to boot into the phone.
Thanks for reading and I appreciate the help.
engwee said:
Hello. I had gotten this Note 4 phone which had a custom recovery installed on it but the rom seemed to be official, on 5.1
The first thing I did was go to samfirmware and flash a 6.0.1 rom, it went fine, phone was working properly. Then I got greedy and wanted to test a Note 7 ported rom. Flashed TWRP recovery and from within I flashed RamROM http://forum.xda-developers.com/note-4/snapdragon-dev/rom-sm-n910g-ramrom-t3400349 , I downloaded the one from post#2 , the N910F one that my phone is and after it flashed to ROM it simply stopped working. My phone no longer booted, was booting me directly into Download mode with emmc read error. I kept trying to flash the stock rom which I previously flashed and it would fail.
Afterwords I used Smart Switch to reinitialize the phone, writing my phones S/N and that failed as well but at least that made my phone boot into a different recovery where it said to connect to Kies. Once again I used Smart Switch and this time it was successful 100%. My phone even booted into the OS and was working, however, while using it, after 10 minutes the phone restarted into Download mode with emmc read error.
So all in all the phone is functional but it starts to lag and restart. Now I'm kinda stuck again since I've tried to flash the firmware I got from Samfirmware through Odin, it succeded but it just doesn't boot, it goes to Recovery, tries to apply an update and I get an error.
Is there anything I can do? I can't believe the emmc could've broken just from trying to flash that custom rom, especially that afterwards I was even able to boot into the phone.
Thanks for reading and I appreciate the help.
Click to expand...
Click to collapse
read this - http://forum.xda-developers.com/note-4/help/note-4-issues-t3453048
there are links to more threads related to your issue.
Short version though:
it is dying. install wake lock application, add it to start up and set settings to #4.
accept the fact that your phone will eat the battery faster and one day WILL die completely
Thanks for your response. Regarding the Wake lock application, I'm starting to look into it, I asume I'll have to be rooted. I'll try to recover it again using Smart Switch and then I can only hope I can install TWRP and still have it functional.
Previously when I was able to get it working with Smart Switch, entering the recovery messed everything up. It said it was applying an update and that got stuck.
engwee said:
Thanks for your response. Regarding the Wake lock application, I'm starting to look into it, I asume I'll have to be rooted. I'll try to recover it again using Smart Switch and then I can only hope I can install TWRP and still have it functional.
Previously when I was able to get it working with Smart Switch, entering the recovery messed everything up. It said it was applying an update and that got stuck.
Click to expand...
Click to collapse
no need to be rooted, just download, install and set it to autostart
I'll try it if I somehow manage to get the phone working again, Smart Switch just fails now midway through.
golden_m said:
no need to be rooted, just download, install and set it to autostart
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Click to collapse
Is this the app you're talking about? https://play.google.com/store/apps/details?id=eu.thedarken.wl&hl=en
What exactly does it do?
I managed to restore it eventually with Smart Switch, it took quite a few tries, then I switched to my Macbook when I saw the app was available on it too and the 3rd try succeded. I only did it because I saw the 2nd try had the % much higher than the first.
engwee said:
Is this the app you're talking about? https://play.google.com/store/apps/details?id=eu.thedarken.wl&hl=en
What exactly does it do?
I managed to restore it eventually with Smart Switch, it took quite a few tries, then I switched to my Macbook when I saw the app was available on it too and the 3rd try succeded. I only did it because I saw the 2nd try had the % much higher than the first.
Click to expand...
Click to collapse
yes, that is the app.
i've read it does not allow your phone to go to sleep mode.
drains the battery faster, but this is the only way to keep note 4 working without swapping its motherboard...
I have a question, my gf recently bought a note 4 and we may swap our phones and if we do, i'll flash CM and tinker with it because i find this phone very interesting, just a question, does this bug affect the N910C (exynos) model? Do i have something to worry about? Because the phone is warrianty protected and if it's the case, i don't want to break it. I hope someone will shed some light on this
Hey everyone,
I have been looking around online for several days now, but haven't been able to find a description of the problem I have with my n910f nor a solution.
When I got the phone it was stuck in bootloops and so I though it was soft bricked.
After I installed the custom rom and the latest version of TWRP via Odin, I thought that the problem was fixed, because the phone booted and I was able to start the configuration of Android (where it asks you for language, time zone etc.)
However, the phone turned itself off during this process. So I wiped everything and tried again, the same thing happened.
I then flashed it with Lineage, but it would turn itself off even before the logo appeared.
Then I flashed it with Ressurrection ROM, but again, the phone turns itself off during booting.
I can access download and recovery mode without any problems, I can flash roms and Odin works like a charm. I also used 2 different batteries.
Does anyone has an idea what I could try? Could it be the version of TWRP I am using (3.0.2.0)? Or is it a hardware issue?
Thank you!!
Hi, I have this exact same issue with my N910T and so far haven't found a solution to this. I really love my Note 4 so I'd like to know if this issue can be solved or not. I event went to a supposed repair shop and they couldn't figure out the problem, guess they weren't that good.
Sorry to hear this.
I have found issues that seemed similar, but not quite the same, and people hinted that it could be a worn out motherboard that is causing this top happen. But before I open up the phone (at the potential risk of breaking at least the screen) I would try everything else.
Or is there a way to test whether the motherboard is defective?
Its the plague of overheated, worn out emmc memories, sadly. Once it happen,the only way is a new/used motherboard,prefferably C model.
eMMC failure, snapdragon models are susceptible to this.
Tüddels said:
Hey everyone,
I have been looking around online for several days now, but haven't been able to find a description of the problem I have with my n910f nor a solution.
When I got the phone it was stuck in bootloops and so I though it was soft bricked.
After I installed the custom rom and the latest version of TWRP via Odin, I thought that the problem was fixed, because the phone booted and I was able to start the configuration of Android (where it asks you for language, time zone etc.)
However, the phone turned itself off during this process. So I wiped everything and tried again, the same thing happened.
I then flashed it with Lineage, but it would turn itself off even before the logo appeared.
Then I flashed it with Ressurrection ROM, but again, the phone turns itself off during booting.
I can access download and recovery mode without any problems, I can flash roms and Odin works like a charm. I also used 2 different batteries.
Does anyone has an idea what I could try? Could it be the version of TWRP I am using (3.0.2.0)? Or is it a hardware issue?
Thank you!!
Click to expand...
Click to collapse
I suggest flashing stock rom with Odin after wiping your whole device in TWRP. I've had the same thing about 2 months ago.
Hey,
thank you for your responses. Yes, I read a lot about it being a motherboard problem.
I got it to work now thanks to this post: https://forum.xda-developers.com/note-4/general/downgrade-official-mm-to-kitkat-t3383885
First nothing happened, but after I flashed Modem and the original Bootloader again (after installing the rom) the phone turned on and I was able to use it for a while (20mins maybe). Then suddenly it turned itself off and stayed on the "Samsung Galaxy" screen for a long time.
Apparently a lot of people are using Wakelock and it seems to be working for some of them, but that seems to defy the point somehow.
KirbyFan64 said:
I suggest flashing stock rom with Odin after wiping your whole device in TWRP. I've had the same thing about 2 months ago.
Click to expand...
Click to collapse
Which Stock Rom did you use exactly? Is your phone working fine?