Database Users

[Q] Strange N9005 problem

Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP

If it's doing it after a clean flash of new firmware then I'd say it is a hardware issue and you may want to return it and/or get it replaced.

manee said:
Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP
Click to expand...
Click to collapse
Can you use this app Phone INFO to check for the validity?

manee said:
Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP
Click to expand...
Click to collapse
try to flash compatible firmware of ur phone
download it from sammobile.com/firmwares.
flashing leak firmwares are not helping cause they seems to be beta and have lots of bug.
anyway there s some threads about random restarting note3 but ur situations is worse.
almost of them as i know take their phone for replacement and if u can do it as well.
if not, search for more stable firmware of course JB 4.3
:good:

If this is true:
"boot the phone in download mode or recovery, it work flawlessly for as much time as you want"
maybe I would lean towards software, but since you loaded leaked KK, you can't go back to factory and probably tripped Knox?, you don't have many options left, especially that you tried just about everything.
IMO loading leaked software on a broken phone was not a good idea, in your case I would try to go stock as much as possible, instead.

Me too, i had this problem several times with 4.3 and after wiping my telephone to install the new kit kat 4.4.2 (polish), i Also had freeze,black screen and non responding screen forcing me to reboot my phone.
I also have lines sometimes when i use my camera!

meanwhile, i have again flashed complete polish 4.4.2 with BL , AP, CSC , Modem and PIT File . IT flashed successfully but the problem still persists. No use . any more suggestion. I think now i cannot downgrade and should i try custom recovery with custom firmwares.
I case of hardware issue, i have no choice as N9005 is not officially launched in Pakistan.So no choice .
@joexda75, my screen also dithers and shows different colors some times on portions and some times it is flawless. So you and i have the same problem but my phone is not powering up and freezing after not more than 6 sec. Recovery and download mode works perfectly as i flashed the Polish ROM again via download mode and it worked flawlessly

Did you make an complete wipe of your Phone? Otherwise you have to contact Samsung.
Gesendet von meinem SM-N9005 mit Tapatalk 2

It sounds like your phone is what we call boot looping mine showed the same symptoms as yours at the beginning and it would also come up with a messege saying that some process had unfortunately stopped working lol
Sent from my SM-N9005 using xda app-developers app

it can be fixed using Mirek190's method just check your IMEI CERTI says pass when you type *#0011# into the keypad if it comes up with PASS then follow mirek190's method without flashing block 12 or block 13 here at http://forum.xda-developers.com/showthread.php?t=2567133

Careful using mireks method. It bricked berrgs note which is currently not working.
Sent from my SM-N9005 using XDA Premium 4 mobile app

Hardware or Software Issue? (Diagnostic Needed)

Hello,
I am having issues finding what the problem is on my phone. The problem all started when I rooted and installed a custom rom on my galaxsy s5. It worked perfectly for a couple of months. Then I started noticing this weird issue whenever I plugged in any headphones the phone would automatically restart. I didn't really look into the problem like that and just kept it the way it was, since I used bluetooth alot.
The problem progressed to the point that when it restarted itself it would go into a boot loop. I would have to take out the battery wait a few seconds then plug it back in. At this point I decided to restore back to stock firmware. But this made the problem worse. Now its a 15% chance the phone boots up normally, and 85% chance it boots to a black screen. By black screen I mean it boots up normally but I cannot see anything on the screen. I hear the sounds, and touch still works.
If I am lucky and it boots up normally it works perfectly for a few hours. Then at randomly when I put the phone to sleep it restarts itself. There is no reason I can think is causing this problem.
Phone Info:
Model: G900T 16GB
Firmware: Stock 5.0
Flashed With: Odin 10.x.x
Please help me diagnose my problem so I can fix it.
Possible Hardware Issue:
Digitilizer/LCD : Black screen explains this. But also if I do not put the phone to sleep it will work for days. Boot screen, Download Mode, Recovery all work without problem.
Internal Memory - Could be, that means I have to throw the phone away. But wouldn't nothing also work...
Click to expand...
Click to collapse
Possible Software Issue:
Corrupt Rom/Cache: Flashed several different kinds of stock rom, all with same result. Used recovery to delete cache.
Virus: Yeah leaning towards this.. Maybe somehow hooked itself to the core aspects of the phone.
Recovery/Download Mode Corrupt: This part of the phone is corrupt. 15% chance of booting to recovery. And Download Mode doesn't delete all user data.
Click to expand...
Click to collapse

Flash the correct PIT file along with (Same time) as a stock ROM, if the problem persists, hardware is the issue

*Detection* said:
Flash the correct PIT file along with (Same time) as a stock ROM, if the problem persists, hardware is the issue
Click to expand...
Click to collapse
um.. maybe you are right. Motherboard most likely huh.

You had really serious problem, do you try Initializing via kies3 already?

dimas03 said:
You had really serious problem, do you try Initializing via kies3 already?
Click to expand...
Click to collapse
I will try as a last resort, since 5.1.1 is unrootable. You know whats weird I am not having any issues now. I will let it stay like this until it gives me a problem. As a computer science major this is pissing me the fck off. Not being 100% sure that it is a hardware problem.

Fed up with my S4. Time to upgrade?

Hello.
I guess I am done with my S4(i9500). Too many strange problems since past one week.
So, I was on Halycon ROM and one fine morning, phone restarted and all apps started optimizing again. Ok no issues.
But now I noticed, whenever I restarted, 2-3 apps optimized everytime.
So did a clean flash and installed Cri5.
Now restored some apps and then 1 app optimizes on boot now. Is there a way to log which app is causing the problem?
There's one issue. Another issue is phone restarts randomly when gets up too hot and gets stuck on S4 boot screen. Have to remove battery and restart to boot it up..
Another issue is that the phone isn't being recognized by my PC. Tried Kies. Tried everything. I don't get the MTP menu when I connect the power cable.
Oh, and another issue, I guess my SD card is infected with a virus. Any recommended free antivirus for android?
Thanks if you could help me with one of the aforementioned problems.
Regards

Sounds like you need to flash back to stock in order to rid yourself of the software issues. If the issues are present on a stock ROM, it could be a hardware problem.

SM-G900A Freezes then restart or crash repeatedly

Hello, my galaxy started to freeze and crash 2 months ago. At first i didn't mind it because it just happens once in a while. But 3 weeks ago, the freeze and crash became more frequent up to a point that even though i'm not doing anything to the phone, it just freeze then restarts. I researched the web and found some solutions, first i've tried to reset to factory settings. i used the wipe data/factory reset in recovery mode. it said the reset is successful then i've restarted the phone and i just loops on the samsung black screen or just crashes during the welcome screen. Then i tried to reinstall the firmware using odin. first i used the 4.4.4 tar (from this forum), the odin said the flash is okay, but when the phone starts up, it just loops on the samsung black screen or just crashes during the welcome screen. so i tried using the downgrade to 4.4.2 tar (from this forum), after successfully flashing it, my phone started to boot. but after i completed the first time process and i'm updating/downloading apps, it started to freeze and crash again, this became a frequent thing again. it just freeze and crashes anytime. i've tried reflashing the 4.4.2 again using a different cord and port, but the same thing still happens. Do you guys know if there is still some way to solve this?
Note: I've got this phone from my father when i visited him in the USA (last June 2015), then when i went home (in the Philippines), i didn't unlock the phone so i it didn't have any sim card since then. is this a factor in the phone's behavior?
Thank you

Up.. hopes someone can help me with this
Update: I've tried using another battery and the situation is still the same.

Constant Rebooting

Hi all,
My wife's S7 Edge (SM-G935F) was updated a couple of days ago, and now the phone constantly reboots (not sure if related).
I have tried factory resetting, wiping cache in recovery, and still the same thing. I have managed to get it to turn on, but it still reboots shortly after. Mostly it doesn't even start, just goes into boot-loop
Not rooted, and in great condition.
Any ideas what to try?
Thanks

Tripledrop said:
Hi all,
My wife's S7 Edge (SM-G935F) was updated a couple of days ago, and now the phone constantly reboots (not sure if related).
I have tried factory resetting, wiping cache in recovery, and still the same thing. I have managed to get it to turn on, but it still reboots shortly after. Mostly it doesn't even start, just goes into boot-loop
Not rooted, and in great condition.
Any ideas what to try?
Thanks
Click to expand...
Click to collapse
Have you tried booting into safe mode?
It's strange that an update would cause this however you could try flashing the update manually again or downgrading to what it had before using Odin
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/

Thanks, yes tried safe mode, still the reboots... Ill maybe try flashing like you suggest

Flashed the latest firmware from SamMobile, and unfortunately it's still rebooting

Tripledrop said:
Flashed the latest firmware from SamMobile, and unfortunately it's still rebooting
Click to expand...
Click to collapse
Install Smart Switch on PC.
Connect to PC and perform recovery install.
Still no luck , return your phone to Samsung service center for repair under warranty.
Sent from my SM-G935F using XDA-Developers Legacy app

brouwerchris said:
Install Smart Switch on PC.
Connect to PC and perform recovery install.
Still no luck , return your phone to Samsung service center for repair under warranty.
Sent from my SM-G935F using XDA-Developers Legacy app
Click to expand...
Click to collapse
Good shout, thanks

Unfortunately Smart Switch said unable to do on my phone
I do have insurance, but it's the last time I can claim for a year, and it costs the excess, or I have to wait several weeks if I send to Samsung
Any other ideas?

Tripledrop said:
Unfortunately Smart Switch said unable to do on my phone
I do have insurance, but it's the last time I can claim for a year, and it costs the excess, or I have to wait several weeks if I send to Samsung
Any other ideas?
Click to expand...
Click to collapse
Even on emergency recovery mode?
If not, I would call Samsung and/or you carrier tech support and see if they have any suggestions.

gaww said:
Even on emergency recovery mode?
If not, I would call Samsung and/or you carrier tech support and see if they have any suggestions.
Click to expand...
Click to collapse
Yeah even on emergency recovery.. Looks like I'll have to claim on insurance

Same issue right here, i tried almost everything... Flashed the new BRO firmware, and i still getting random resets.
i can't even get pass the first Google config in safe mode.

Same problem. Constant re-booting. Impossible to unlock, as no keyboard appears with the unlock screen. Impossible to turn off.

Try to downgrade firmware using odin to stock marshmallow , but first remember to have usb debugging checked in developer options , if they can't be accessed, the only option remains is smart switch , if that too couldn't help , then send it back for repairs.

have also got the same problem since the last OTA update from Samsung. My current version is G935FXXU1DQD7. I'm just downloading the later version DQHF to see if that resolves the issue.
A short term fix is to delete the cache from the system menu (when powering on with power button, home button and volume up button). It sometimes takes me 3 attempts to get into this menu to do the cache delete. After I have deleted the cache I can use the phone again, but it sometimes crashes and starts the boot loop when using certain apps.

I had this once even after fresh flash.
I deleted the cache when booting up.
Then factory reset when booting up..
Then when done i could flash it and solved it for me.