Hello, my galaxy started to freeze and crash 2 months ago. At first i didn't mind it because it just happens once in a while. But 3 weeks ago, the freeze and crash became more frequent up to a point that even though i'm not doing anything to the phone, it just freeze then restarts. I researched the web and found some solutions, first i've tried to reset to factory settings. i used the wipe data/factory reset in recovery mode. it said the reset is successful then i've restarted the phone and i just loops on the samsung black screen or just crashes during the welcome screen. Then i tried to reinstall the firmware using odin. first i used the 4.4.4 tar (from this forum), the odin said the flash is okay, but when the phone starts up, it just loops on the samsung black screen or just crashes during the welcome screen. so i tried using the downgrade to 4.4.2 tar (from this forum), after successfully flashing it, my phone started to boot. but after i completed the first time process and i'm updating/downloading apps, it started to freeze and crash again, this became a frequent thing again. it just freeze and crashes anytime. i've tried reflashing the 4.4.2 again using a different cord and port, but the same thing still happens. Do you guys know if there is still some way to solve this?
Note: I've got this phone from my father when i visited him in the USA (last June 2015), then when i went home (in the Philippines), i didn't unlock the phone so i it didn't have any sim card since then. is this a factor in the phone's behavior?
Thank you
Up.. hopes someone can help me with this
Update: I've tried using another battery and the situation is still the same.
Related
Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do
omaral92 said:
Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do
Click to expand...
Click to collapse
Have you tried to do a factory reset?
iJo09 said:
Have you tried to do a factory reset?
Click to expand...
Click to collapse
Yes I did a factory reset and wiped the cache
omaral92 said:
Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do
Click to expand...
Click to collapse
1. It seems you recovered one image of one backup with the recovery.
2. SOLUTION: Reflash the firmware through ODIN. The latest for your phone is this one: HERE.
omaral92 said:
Yes I did a factory reset and wiped the cache
Click to expand...
Click to collapse
Try to flash firmware package with the latest version of ODIN and Sammy drivers, also use the original cable that came with the phone. Often, cables that aren't Samsung genuine fail to flash firmware.
If this doesn't solve your problem, then you might try a firmware reflash with PIT file. If nothing works, your processor (or motherboard) it's likely fried. Take it to a service centre
Joku1981 said:
1. It seems you recovered one image of one backup with the recovery.
2. SOLUTION: Reflash the firmware through ODIN. The latest for your phone is this one: HERE.
Click to expand...
Click to collapse
I have reflashed it using the firmware provided in the link but it is still playing up. any other suggestions?
Maybe you guys can help with me this one...
For the past week or so my s6 would randomly freeze and reboot. I originally thought the facebook messenger app was causing this but the reboots persisted after I uninstalled the app.
It eventually got so bad that the phone would freeze on boot and the phone wouldn't start. I then tried the following:
Wiping the cache - problems persisted
Factory reset - problems persisted
Flashing firmware through odin - problems persisted
Afterwards I took it to a Samsung support centre for repair, I got the phone back and they told me they had reflashed the firmware and tested it for an hour and it was working ok.
I could see the phone was working but didn't play about with it much until I got home and reset the data on the phone so I could set all my accounts up.
You can guess what happened next... the phone kept on freezing and rebooting at optimising apps, sometimes freezing at the samsung logo when it rebooted. Eventually the phone got to the welcome screen and I managed to set up the wifi details.. then another freeze and reboot!
Before I make the journey back to the repair centre is there anything else I can try?
Thanks in advance
For a week my G935A worked fine... direct out of the box I flashed ENG Kernel and Rooted, then installed apps and configured - no issues.
Today it was working then it hung on wake.. I tried to reboot and now it gets stuck at the AT&T logo and vibrates 3 times - over and over
I can get to Odin and Recovery screens easily so I tried to flash the ENG Kernel again & deleting Cache Partition few times - didnt fix it.
Also tried booting into Safe Mode - it never gets there, stays at AT&T logo.
When I go into the Recovery menu, I see at the bottom, in red... "dm-verity verification failed"
Anyone know how I can recover from this without Factory Reset? It took 6 hours to reinstall and config all my apps - really want to avoid that.
thx for the help!
as far as I know there is no way to fix and save your stuff. I had the same problem with G930A and even doing a factory reset would only allow my phone to boot but then I get apps crashing and then a reboot puts you back at ATT logo and the vibrates. Best to ditch the whole engboot and go back to stock until a more stable rooting method comes out.
Some searches shows posts that say using Odin to flash HOME_CSC without having to wipe and everything survive
... Where can I get HOME_CSC? I dl'd stock rom and dont see it in there.
thx!
Same here this morning on my 930A w/ PK1....went to watch a youtube vid and everything google related began crashing.
Only been on engboot for a couple days but did flash the v15 debloat last night. hmmmm.
Any luck with the files or procedure LivinOne?
Update: Flashed the PK1 CSC and got into recovery.
Wiped cache and reboot, same failure mode....sad face.
Flashed CSC again, into recovery, factory reset, wiped cache.
Back to setting my "new" device up.
Dec 30 update: Same crash, SEMI same problem.
I get the single vibration followed by the 3 vibrations after I put my pin in from a restart.
Same symptoms prior, all background activities began crashing.
Running all PK1 files from QRhinehardt post.
Any thoughts?
I ended up wiping and flashing the T-Mobile firmware and using the ENG bootloader (but not rooted yet). It is WAY faster than the AT&T was. I've only had issues with Wifi Calling (it doesnt seem to work most of the time)
s7 at&t
Hi, did you first flash with eng bootloader and then tmobile rom? I miss this step...I appreciate your help please
Single vibration followed by the 3 vibrations
Hi, were you able to fix the problem? I'm also getting the single vibration followed by the 3 vibrations.
Do you know why is this occurring? I performed a wipe cache and factory reset but still nothing.
bweegn said:
Same here this morning on my 930A w/ PK1....went to watch a youtube vid and everything google related began crashing.
Only been on engboot for a couple days but did flash the v15 debloat last night. hmmmm.
Any luck with the files or procedure LivinOne?
Update: Flashed the PK1 CSC and got into recovery.
Wiped cache and reboot, same failure mode....sad face.
Flashed CSC again, into recovery, factory reset, wiped cache.
Back to setting my "new" device up.
Dec 30 update: Same crash, SEMI same problem.
I get the single vibration followed by the 3 vibrations after I put my pin in from a restart.
Same symptoms prior, all background activities began crashing.
Running all PK1 files from QRhinehardt post.
Any thoughts?
Click to expand...
Click to collapse
Recently bought a new out-of-the box Galaxy S4 I337 from Amazon. Had i known how much trouble it would give me, i would have picked something else. When i first turned the device on, it was almost totally unusable due to lag and random reboots. Software version was 4.4.2. I used Odin to flash a rootable NB1 onto the device. Still had lag and random reboots. Upgraded to lollipop using this guide: https://forum.xda-developers.com/galaxy-s4-att/help/guide-att-samsung-galaxy-s4-sgh-i337-t3383078 and still have lag and random reboots. Also, the first time i upgraded to lollipop, i installed safestrap not knowing it wouldn't work on lollipop. Obviously, my recovery disappeared. When i figured out what was going on, i did a fresh install of lollipop. I got recovery back, but today when i tried to boot into recovery to wipe the cache, i discovered it had mysteriously stopped working again. If i attempt to boot into recovery, it just skips to the Samsung logo. I didn't install safestrap or any other custom recovery this time.
When i turn the phone on, either it hangs at the AT&T white splash logo and refuses to load at all, or advances to the lock screen. I have disabled animations and every widget i could on the lock screen and yet when i attempt to unlock the phone, it usually freezes. If i repeatedly swipe the phone for thirty seconds or so, it unlocks but it is still frozen and i have to continue swiping to prevent it from locking again. Eventually i'm able to navigate the phone normally, until it randomly reboots or freezes. Sometimes i see an error message that Touchwiz home, Process System, or SystemUI has stopped working or is not responding. This is always accompanied by a freeze. Also, choosing an option in the dialogue that comes up when i press the power button (shut down, reboot, etc) invariably causes the device to soft reboot. Other times a soft reboot happens totally at random, even if i'm not doing anything. Anybody have any idea what's going on or did Amazon just sell me a dud? All of these issues have been happening since before i rooted the device or upgraded it, except for the disappearing recovery mode.
Thanks in advance for your help.
Sounds like a data factory reset is in order. First you need recovery back so I would odin the latest firmware for the phone that can be flashed in odin. If it's still messing up then get Amazon to replace it.
Since you have safe strap though, try booting a TW based rom like Thor ROM or Golden eye ROM. That may fix some things.
StoneyJSG said:
Sounds like a data factory reset is in order. First you need recovery back so I would odin the latest firmware for the phone that can be flashed in odin. If it's still messing up then get Amazon to replace it.
Since you have safe strap though, try booting a TW based rom like Thor ROM or Golden eye ROM. That may fix some things.
Click to expand...
Click to collapse
Just wanted to bump this to thank you for your reply. Never got the phone to work but i was able to get it back to stock and return it. I got a refurbished S5 instead.
Hello. I have A Samsung S7 SM-G930A. I was using smartview to cast to my laptop and it overheated the phone and completely drained the battery. I don’t know if that is the cause of my problem but I’m just mentioning it because my problem started around the time I did that. The phone now overheats several times a day. It freezes for like 10 seconds then starts a boot loop. It could take up to an hour to finally come on again often with my intervention to force restarts. During usage, simple actions like switching data on and off, incoming calls, switching apps or simply responding to an SMS leads to a freeze then boot loop. When plugged in during this state it rather boots into recovery mode. I have the latest version of the patched Odin so before suggesting answers here’s what I’ve already done. I have flashed variations of firmware from the trusted sources (sammobile, updato, etc), I have done NAND erase, I have flashed PIT, I have flashed to G930U and back to G930A, I have done numerous factory resets and cache partition wipes, I have updated all apps (samsung and google apps included). Most of the time flashing only solved the problem for like 2 hours and it was back to the boot loops. Could this be a battery issue? The phone has not fallen or been exposed to the sun for long. It’s always with me indoors. I have tried everything I can think of. I will appreciate your help on concluding if the phone is dead for good. Thank you and sorry for the long question.