Annoying problem with connection - Moto G4 Plus Questions & Answers

Well, the problem that I have is when I try to download a file (from WhatsApp) or an App (from Play Store) it takes it too long for recognize the Internet connection (on Wi-Fi). The problem is not present when I use a mobile 4G connection. I already tried doing a hard reset on the phone (this because I though it was my phone or something with the cache or whatever) and forgetting the Wi-Fi password on the device (this beacuse I though that it would be my Internet), but when I tried to use another Wi-Fi network (in this case my college's Wi-Fi) and in that case the problem was not present. Also I asked some friends and they told me that the same thing was happening on their devices.
Do any of you have had this problem before or recently?
If so, can you help me?
(Also, if you need more information I will give you)

infrarrojo said:
Well, the problem that I have is when I try to download a file (from WhatsApp) or an App (from Play Store) it takes it too long for recognize the Internet connection (on Wi-Fi). The problem is not present when I use a mobile 4G connection. I already tried doing a hard reset on the phone (this because I though it was my phone or something with the cache or whatever) and forgetting the Wi-Fi password on the device (this beacuse I though that it would be my Internet), but when I tried to use another Wi-Fi network (in this case my college's Wi-Fi) and in that case the problem was not present. Also I asked some friends and they told me that the same thing was happening on their devices.
Do any of you have had this problem before or recently?
If so, can you help me?
(Also, if you need more information I will give you)
Click to expand...
Click to collapse
The problem was not present on other wifi networks and even your friends had issues with your wifi network?
Conclusion: The issue is your wifi network

Related

Skyfire will connect to internet, NOTHING else on my phone will??

This is very odd. Suddenly today I'm getting connection errors (GPRS) on every program on my phone EXCEPT for Skyfire. Skyfire can connect and surf the net with no problem, but not one other app on my phone will connect to the net, and I've tried several browsers as well as apps that connect directly (i.e. YouTube, Google Maps, etc).
I'm on AT&T in the US (New Orleans, specifically). I've checked and triple-checked my Media Net connection settings, and nothing has changed that I can see since the last time I was able to use it successfully. I've soft-reset several times, to no avail. I don't know if this is an issue, but while I was using WiFiWMRouter yesterday, it crashed. But I used the "Reset All Settings" function of that which is a crash cleanup of sorts, and still no luck.
What else can I check? It would seem that if it were an AT&T issue, Skyfire wouldn't be able to connect either!
Weird, I have the exact same problem too. I probably wouldn't have known that Skyfire could connect until I saw your post. My problem began (I think) when I uninstalled WMWifiRouter last night. I haven't gotten a connection with any other app since then. I had a hell of a time uninstalling an old version or WMWR I had installed just so I could install the PAID version and now it is apparently causing problems even on uninstall...
To add to this - I've confirmed that devices connected with ICS can connect to the internet through the phone. So it seems to me that the problem is related to some wifi settings (maybe that WMWR sets up) that aren't being "released" when wifi is turned off/disconnected.
If I do a hard reset the connection seems fine. If I then restore a backup from right before the problem started the connection is okay, but only until I try wifi again. From then on it's borked until I restore the backup again... frustrating as hell.
FWIW - I think I pinned down what was going on with my phone. In my wifi settings something (probably WMWR or Phojo) had set a static IP when establishing an ad-hoc network and didn't revert to "obtain an IP address automatically" when I quit/uninstalled the program. I don't know why the IP address of the wifi network adapter affects my cellular data connection, but setting that to "obtain automatically" and turning wifi back off allowed my phone to connect again. So it seems like it was using that IP address regardless.

Final Plea - Help with proper configuration

Guys,
I have a Touch HD and I have tried as I might to get it working with Wifi and Data connection perfectly; let me explain.
What I want to happen is this:
Wifi to connect to my home router (which it does) and allow the internet and access to my network (think I have that one sorted)
Data connection to start on all Internet based applications, when Wifi is not turned on
When Wifi is turned on, this connection to be used for all internet based applications
My issue is that I can only ever get some of these working at a time. For instance, my email is set to check every 5 minutes. If my wifi is on, my data connection still fires up and attempts to grab my mail, as opposed to using my already connected wifi connection.
I think I have sorted the Wifi connection issue when connecting to my network...I used to have to switch between "Internet" and "Work" for it to identify my LAN....however Resco Explorer seems to fix this issue.
Can anyone provide a comprehensive guide as to how to achieve the above....just annoys me how shockingly implemented WinMo networking is!
Thanks again - all help appreciated.
Sorry, I have no solution for what you ask.
Wiggz said:
I think I have sorted the Wifi connection issue when connecting to my network...I used to have to switch between "Internet" and "Work" for it to identify my LAN....however Resco Explorer seems to fix this issue.
Click to expand...
Click to collapse
Lately I do have problems using my WiFi though. I have it all setup with my home router since months and had no problems. Then at some point (don't know when exactly), all programs (like the weather, opera, email) started to not be able to connect anywhere, while at the same time my HD reports it is connected to my home WiFi network.
Everything works fine (internetwise) when connected through Activesync.
I saw this "Internet" and "My Work" options too, and I also have Resco Explorer. Could you please explain what it is you have sorted out in case it helps people ?
Edit: here's the problem thread

Strange Marketplace problem

Non branded hd2 on stock wwe 1.66 rom on t-mobiles network. For some strange reason I can connect to Marketplace via t-mobile but not through my home wifi, on wifi it says unable to connect to server, pls check your connection (the that it has encountered a serious problem), but my connection is fine as I can surf via wifi no problem. I uninstalled marketplace, soft reset, reinstalled, still ith problem persists, anyone else have this?
BUMP
some mobile programs require a cellular data connection to work properly. I'm guessing marketplace is one of them.
On second thought, looks like I can access Microsoft Marketplace on wifi. Are you sure that your wifi is working and doesn't require going through an approval process? (Some wifi's have a home page that you have to agree to terms on before you can access)
I had the same problem with Active sync with a cable I could surf the internet but couldn’t access market place downloads (Marketplace could not cannot connect to a server) so I disconnected and just connected to the modem Wi-Fi and no problem with Market Place all downloaded.
Strange
Had this issue myself with T-Mobile,
After months of searching it would appear that the problem was that Marketplace requries and authentication code and at some point when using the phone this was switched off.
From what I read the person didnt know how to change it within the phone but could view that it was turned off, they put on a new ROM and Marketplace flew into action.
I followed this and also slapped on a new ROM..... has worked for me and am using Marketplace to the best of its abilities.
Basic answer....flash a new ROM!

Wifi not working

Creating a new topic, because the other one is tagged as solved, but it doesnt solve my problem however.
So my wifi is not working, it's connecting to any wifi hotspot but not sending data thru that, which ends in failing loading any pages on IE, cannot download any apps from market and so on...
Anyway this is what I tried so far:
1. Flashed to stock rogers (also tried different Tango roms)
2. Did hard reset procedure via hardware keys (Format all Yes)
3. Did hard reset procedure via About menu
4. Did hard reset procedure via Samsung Diagnosis code sequence
5. Logged to my wifi network, everything looks fine at this point.
6. Opened IE and entered google.com:
"We're having trouble connecting to this webpage" (sometimes no error message but white page with scrolling bars appearing on touch)
7. Tried to access my wifi router via IP address (192.168.1.1) - the same results like above
8. Tried to ping my Samsung Fous IP (192.168.1.18) from my PC with success
9. Disabled wifi network security on home wifi router, the Focus still not working
Additionaly tried a method that fix issues with wifi after using latest wp7 tools, but it didnt help at all.
When using my providers APN there is no problem with opening pages on IE etc., but it's not Wifi.... Internet is also working if I have USB cable plugged in, but again it's not wifi.
Cannot use warranty, the phone is from the USA and I'm in Europe... without any warranty service.
What else I can do, maybe there are some diagnosis codes that can actually help with real diagnosis on what happened with wifi on my phone?
Hello again (from the other thread). For completeness, add the following:
- current OS version
- did/not use WindowBreak
- when did the problem start (if you can identify an event and OS version/revision) - or you noticed
There might be a test for wireless in the "diagnosis codes"... Good luck!
After you use the diagnosis fix, it might take some time, mine didn't work immediately but after some time, it detected my home network. But it seems you are able to connect but internet does not work, this is certainly issue with router/DNS settings in your phone, because I have faced these problems in iPhone, it might wrongly mapped to unreachable ip, but never faced this issue in Windows Phone, you might try changing the default gateway/dns settings, you should also reset your modem/router, and try basic setup before WPA/WPA2 setup
EnderPsp said:
Hello again (from the other thread). For completeness, add the following:
- current OS version
- did/not use WindowBreak
- when did the problem start (if you can identify an event and OS version/revision) - or you noticed
There might be a test for wireless in the "diagnosis codes"... Good luck!
Click to expand...
Click to collapse
Hi there
Currently using 7.10.8773.98, (MAGLDR 2.0) but tried different versions, even vanilla pre-mango ones, they didnt work well with wifi on my phone either. I checked it at friends home wifi, which is totaly different network and routers.
I never used WindowBreak, never had to because my phone was already unlocked long time ago with ChevronWP7 application.
Noticed the problem about 2 weeks ago, but I didnt use wifi too much, so it could started much earlier. Last installed application was WP7 Tools 0.8 alpha, and all I did back then was using some built-in tweaks (3G?) if there is any, cant remember to be honest but for sure I wasnt editing registry or anything like that, I just play some games from time to time, cant event tell why I installed it, maybe because I noticed there is a new version. I cant tell because I never paid attention to it especially with rare wifi usage at a time.
I have isolated the problem I guess, and it's not the phone's fault. Something wrong with the main access point (Mikrotik) at my place. This is weird because everything is working just not on Samsung Focus. I digged thru many options and couldnt find anything that blocked or stuff like that. Well took it to totaly different place and another wifi network, and guess what - it's connecting to wifi with data flow...
Anyway consider this topic as solved.

Wifi on Lolipop 5.0 G870A will not connect

For the last week or two I have been unable to connect my phone to wifi networks.
At first the problem would be that I was getting disconnected from any wifi network I joined, now I can't connect at all.
The wifi networks page sometimes (not always) does not detect a strong network even if I am standing a few feet away and the phone has previously connected and other APs are connected and working like my pc
If I try to connect then I get the "Connecting" status followed by "Saved,secured"
I have searched the internet looking for a fix to this and tried wiping the cache partition, forgetting the network, airplane mode toggling on and off, apps that wipe the known network list and some others including lastly a factory reset on the phone but nothing seems to remedy the issue.
From the wifi router I have tried using an unencrypted (open) connection
Now I think I may also be having problems with the bluetooth connecting in the car but I haven't had a chance to really investigate that one yet and it may or may not be related to the last factory reset.
My phone is not rooted.
Build no. LRX21T.G870AUCU2B0F3
kernel3.4.0-4443965
[email protected]#1
Can anyone offer any assistance to my current issue ?
Alan
I have just confirmed that the Bluetooth in my car is not detecting my phone when it scans (the phone bt is switch on and the visible box being checked) so that's both radios with similar issues.
afcal72 said:
For the last week or two I have been unable to connect my phone to wifi networks.
At first the problem would be that I was getting disconnected from any wifi network I joined, now I can't connect at all.
The wifi networks page sometimes (not always) does not detect a strong network even if I am standing a few feet away and the phone has previously connected and other APs are connected and working like my pc
If I try to connect then I get the "Connecting" status followed by "Saved,secured"
I have searched the internet looking for a fix to this and tried wiping the cache partition, forgetting the network, airplane mode toggling on and off, apps that wipe the known network list and some others including lastly a factory reset on the phone but nothing seems to remedy the issue.
From the wifi router I have tried using an unencrypted (open) connection
Now I think I may also be having problems with the bluetooth connecting in the car but I haven't had a chance to really investigate that one yet and it may or may not be related to the last factory reset.
My phone is not rooted.
Build no. LRX21T.G870AUCU2B0F3
kernel3.4.0-4443965
[email protected]#1
Can anyone offer any assistance to my current issue ?
Alan
Click to expand...
Click to collapse
Im having same issue with wifi... sm-g900r4
I just stumbled on a clue, while using an app called 'wifi cleaner' there is a feature allowing you connect to wifi networks within the app. I type in the password, authenticating is shown on the screen followed by "incorrect password".
I know the password to be correct..
Mmm
stephenl80 said:
Im having same issue with wifi... sm-g900r4
Click to expand...
Click to collapse
I was wondering if you ever got this issue fixed?
I thought I had but the problem comes back in a different way.
Sometimes wifi connects but only connects at 5 mbps.
Now wifi will not turn on at all. ( radio button is greyed in settings)
I did find a thread on xda where some Motorola users were having the wifi off issue and it was due to a missing system file which could be replaced on a rooted device. However I don't have root on my s5 g870a and it's not likely I can get it.

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