Hello everyone! I had an LG G6 (Sprint), and I had some locked files on the SD card. The phone started giving me the "moisture in charging port" error, and Sprint/Asurion decided to just replace the phone with another brand new G6. I put my SD card in the new G6, and when I try to view the locked files, I get the message "This file is locked by another Google account and cannot be opened". I am logged in with the same exact Google account that I was on my old phone... So what do I need to do to be able to recover my locked files???
Thanks in advance!
If it's photos in your gallery you can use this to bypass the lock thing
https://play.google.com/store/apps/details?id=you.love.v10.hidden.settings
Unfortunately, most of the settings in that V10 app (including the gallery) say something like "This feature is not available for your device".
Related
Does anyone have the two stocks videos that came with LG G2? When I did a factory reset, it erased everything. I lost those two videos. If anybody knows where to get them, please let me know. Thank you.
I found another post where somebody posted the videos I was looking for, I can't post outside links (http://forum.xda-developers.com/showthread.php?t=2432476&highlight=stock&page=25) #249, however when I put them on my phone it says that files are locked, he told me to create Preload Video folders on sd card and put files there, but still doesn't work. Can somebody help me? Thank you.
Uploading now. I'll edit this post when the links are ready.
https://dl.dropboxusercontent.com/u/20538644/Norway_FHD.dm
https://dl.dropboxusercontent.com/u/20538644/Europe_by_Dominic_FHD.dm
Thanks for your help, however its doing the same thing, when I put it on my phone, it says that file is locked. Anybody knows what the problem is?
Not sure. Have you tried downloading them with the phone?
I guess .dm files can only be played on the device that it was installed on initially
The DM file extension is an acronym for Delivery Message used by the DRM (Digital Rights Management) technology. This particular media type commonly associated with an audio data is encoded with the DRM copy protection standard and can be hosted on some cellular phones to serve as ringtones or multimedia clips. This file format is generated by the DRM Packager Tool for the Sony Ericsson mobile phones and can only be accessed by the specific mobile device licensed for its usage.
Thanks anyway
I actually went to sprint store for them lol, and folks there said it won't work for they're protected... but kindly allowed me to upload the two preloaded videos from a ls980 model on demo to my network drive. Copied to my g2 and I was able to play and show them to my friends. So these dm videos turned out to be encoded per specific model (or rom?) but that not a per phone lock.
Other way is to download a stock or stock-like rom flash it to the phone.
I didn't get the Art_of_Flight_FHD.dm back. Can't recall if saw that one on g2 before, but those from sprint stores or the aftermarket stock rom or kdz I downloaded don't have the one.
harmonyxda said:
I actually went to sprint store for them lol, and folks there said it won't work for they're protected... but kindly allowed me to upload the two preloaded videos from a ls980 model on demo to my network drive. Copied to my g2 and I was able to play and show them to my friends. So these dm videos turned out to be encoded per specific model (or rom?) but that not a per phone lock.
Other way is to download a stock or stock-like rom flash it to the phone.
I didn't get the Art_of_Flight_FHD.dm back. Can't recall if saw that one on g2 before, but those from sprint stores or the aftermarket stock rom or kdz I downloaded don't have the one.
Click to expand...
Click to collapse
Can you share those videos that you got?
usb7 said:
Can you share those videos that you got?
Click to expand...
Click to collapse
Here you are -
https://www.dropbox.com/sh/7iv6l9jylzwseui/MqzBFmqvhb
Two preloaded videos were locked to ls980 model. Other g2 won't play.
Will keep them up for a few days.
harmonyxda said:
Here you are -
https://www.dropbox.com/sh/7iv6l9jylzwseui/MqzBFmqvhb
Two preloaded videos were locked to ls980 model. Other g2 won't play.
Will keep them up for a few days.
Click to expand...
Click to collapse
Thanks for the upload!
Unfortunately for me I have the Verizon variant.
Hi Forum,
My friend has Note 4.. screen has gone dead.. he's planning to send it to service centre (has insurance), but before doing that he want to copy data on PC & erase everything on it. Unfortunately he hasn't enabled USB debugging & he was saying something about Samsung recovery option disabled by network operator (didn't hear very well about it)
Is there anything he can do to take full backup & wipe everything before sending to service centre?
p2kin
He can try the Samsung Find My Mobile feature to locate and unlock the phone, then copy all the contents of internal sd card when connected to PC before erasing them. But this only works if signed in on the phone's Samsung account.
GrippingSphere said:
He can try the Samsung Find My Mobile feature to locate and unlock the phone, then copy all the contents of internal sd card when connected to PC before erasing them. But this only works if signed in on the phone's Samsung account.
Click to expand...
Click to collapse
Sure thanks, I'll ask him to give it a go
I just learned that he has tried your suggested option.. unlock is disabled... so can't unlock it
You can try this:
How To Unlock Android Device With Cracked Or Broken Screen
http://techviral.com/how-to-unlock-android-with-broken-screen/
-sent via http://techviral.mobi
Hello I recently reset my smartphone (Honor 6X) and when I wanted to access the Safe Box he asks me the code I had put a year and a half ago and the question supposed to help me remember code does not help me, I try all the possibilities. I would like to know if there is a way to access this content (photos and videos) with an application or software that could decrypt these files stored on my SD card?
Thank you in advance
Hello, ladies and lads!
Here's a short version of where I'm at: after installing Wondershare' s dr.phone Recovery on my mom's PC and using it on her phone:
its screen won't respond to touch (can't enter SIM card's PIN nor open screen lock)
the On/Off button won't turn off the phone on long press (maybe due to screen lock)
on restart there's a yellow text that reads "Set Warranty Bit : kernel"
the physical buttons still work
I can see the phone's files and folders only through PC's command prompt, using ADB ('This PC\Galaxy Grand Prime' folder in Win Explorer says it's empty).
Ideally I want to keep her data (FB Messenger, Skype, Chrome, WiFi passwords, etc), and her phone to function again. What do you think I should do?
I think I need an advice and suggestions from someone more experienced than me - I don't even know trusted sites where to download the firmware roms from.
The phone's details are (I'm afraid you'll have to walk me through to get more details to this list, as I'm new to the forum):
Phone: Samsung Grand Prime
Model name: SM-G530FZ
Firmware version: G530FZXXS1BQC2 (Android 5.0.2 with Baltic bloatware, I guess)
Now in detail:
My knowledge and experience regarding the smartphone software & restoration is very basic (I've only restored the firmware to a LG-L70 once some years ago, and that's it).
Before the problem I lost some over 600 media files from that phone by Cutting and Pasting a folder from phone's internal SD to PC's disc. Now I learned never to Cut-Paste important or irreplaceable files. The files ended up on the phone, because a folder with over 800 files couldn't be uploaded to the Google Drive (the camera's folder had over 1k files in it, so I moved some of them to another folder, which the phone created on the internal partition rather than the SD Card, where the original folder was from).
Instead of using a trusted software, I foolishly Googled a photo recovery program for phones, using my mom's PC. A list of bogus recovery program sites appeared (had to look them up on her PC, as I found only legit, widely trusted programs now, using my laptop. Those darn Google's personalized search result algorithms!).
Before using the dr.fone Recovery software I synced most of the data to her account.
Used the "free" dr.fone Recovery software as per its site's instructions, the phone did a restart and the touchscreen went unresponsive to touch. Later the software showed the lost files it found, and offered to restore them for a sum. Naturally I declined.
The software said that to return the phone to normal I need to disconnect the USB cable. I did so, but the phone's screen remained unresponsive to touch, even after restart (long-press [Pow] + [Vol-]).
I tried connecting an USB mouse via the dongle, but the mouse cursor didn't appear (maybe this phone doesn't have this functionality).
Now, after using that FAIL-covery program, I was overly cautious not to make things even worse.
I wanted to make a copy of the phone's internal SD state (or is it called a phone's hard drive?), to get the media files from the clone and to have a backup of mom's files.
But I failed: I downloaded APK, ncat, KingoRoot and BusyBox. Tried to follow the steps in this video: youtu[dot]be/KKkvkCgMeMA. Got stuck at "busybox not found" at about 10:27 mark in that video ("dd if=/dev/block/mmcblk0" "busybox nc -l -p 8888"). Turns out you need to run some of the apps from that phone prior to that step, and I don't know any workarounds.
Then I remembered that the files were on the external SD in the first place. Well duh! I then connected the Micro SD card to PC's reader via a Micro SD adapter. To make a copy of the SD card's 1s & 0s, and to restore the media files from said copy I used ZAR (Zero Assumption Recovery) z-a-recovery[dot]com/. The backup creation (an .ISO file or some such) and media recovery are free of charge.
Now I only need to remove duplicates and blurry pics (I think I had a Moleskinsoft's Clone Remover from an old PC magazine's CD lying around somewhere for the latter). Oh, and I better not forget to run a malware scanner on her PC and remove the mr.fone installed services and folders from it. Went a bit off-topic here, sorry!
Last I pulled a wifi passwords file with "adb pull /data/misc/wifi/wpa_supplicant.conf" command as per instructions on this page: mashtips[dot]com/see-wifi-password-android/. I don't know whether putting the file back on that phone will do the trick or not.
That's pretty much all.
I hope the situation can be resolved and I appreciate your input! :fingers-crossed: Maybe someone has come across a similar post, has constructive commentary or knows something obvious that I haven't come up with? Thank you in advance!
Edit 30 Jan '19: Got the phone working. Accessed the phone with a Chrome browser extension (name here). All accounts except some mail account were gone. WiFi didn't work.
Found a stock ROM here: (address here).
Found the Odin3 tool here: (address here). It came with a different locale ROM.
Flashed the 1st ROM with Odin. The screen started to work.
Flashed the 1st ROM with Odin again. The WiFi started working.
I'll update this with links soon.
I've got the exact same problem after using Dr Fone app!
Hi there.
I've got the same problem with my Samsung Galaxy Grand Prime after using Dr Fone, like you. I contacted Wondershare website from which I downloaded the app but they haven't bothered replying. Not happy at all!!
I contacted Samsung's support team and after trying different things (the usual stuff: reboot; remove the battery and SIM card; restart in Safe Mode; etc) which didn't solve the problem, they ended up telling me to reset the phone to the factory settings but that didn't work either.
Now my phone is stuck on the Samsung Galaxy Welcome screen which asks me to choose the language I want on my phone. The touchscreen is still unresponsive.
How did you manage to fix the problem if the touchscreen was unresponsive?
Thanks in advance for your help!
Your-Mum said:
Hello, ladies and lads!
Here's a short version of where I'm at: after installing Wondershare' s dr.phone Recovery on my mom's PC and using it on her phone:
its screen won't respond to touch (can't enter SIM card's PIN nor open screen lock)
the On/Off button won't turn off the phone on long press (maybe due to screen lock)
on restart there's a yellow text that reads "Set Warranty Bit : kernel"
the physical buttons still work
I can see the phone's files and folders only through PC's command prompt, using ADB ('This PC\Galaxy Grand Prime' folder in Win Explorer says it's empty).
Ideally I want to keep her data (FB Messenger, Skype, Chrome, WiFi passwords, etc), and her phone to function again. What do you think I should do?
I think I need an advice and suggestions from someone more experienced than me - I don't even know trusted sites where to download the firmware roms from.
The phone's details are (I'm afraid you'll have to walk me through to get more details to this list, as I'm new to the forum):
Phone: Samsung Grand Prime
Model name: SM-G530FZ
Firmware version: G530FZXXS1BQC2 (Android 5.0.2 with Baltic bloatware, I guess)
Now in detail:
My knowledge and experience regarding the smartphone software & restoration is very basic (I've only restored the firmware to a LG-L70 once some years ago, and that's it).
Before the problem I lost some over 600 media files from that phone by Cutting and Pasting a folder from phone's internal SD to PC's disc. Now I learned never to Cut-Paste important or irreplaceable files. The files ended up on the phone, because a folder with over 800 files couldn't be uploaded to the Google Drive (the camera's folder had over 1k files in it, so I moved some of them to another folder, which the phone created on the internal partition rather than the SD Card, where the original folder was from).
Instead of using a trusted software, I foolishly Googled a photo recovery program for phones, using my mom's PC. A list of bogus recovery program sites appeared (had to look them up on her PC, as I found only legit, widely trusted programs now, using my laptop. Those darn Google's personalized search result algorithms!).
Before using the dr.fone Recovery software I synced most of the data to her account.
Used the "free" dr.fone Recovery software as per its site's instructions, the phone did a restart and the touchscreen went unresponsive to touch. Later the software showed the lost files it found, and offered to restore them for a sum. Naturally I declined.
The software said that to return the phone to normal I need to disconnect the USB cable. I did so, but the phone's screen remained unresponsive to touch, even after restart (long-press [Pow] + [Vol-]).
I tried connecting an USB mouse via the dongle, but the mouse cursor didn't appear (maybe this phone doesn't have this functionality).
Now, after using that FAIL-covery program, I was overly cautious not to make things even worse.
I wanted to make a copy of the phone's internal SD state (or is it called a phone's hard drive?), to get the media files from the clone and to have a backup of mom's files.
But I failed: I downloaded APK, ncat, KingoRoot and BusyBox. Tried to follow the steps in this video: youtu[dot]be/KKkvkCgMeMA. Got stuck at "busybox not found" at about 10:27 mark in that video ("dd if=/dev/block/mmcblk0" "busybox nc -l -p 8888"). Turns out you need to run some of the apps from that phone prior to that step, and I don't know any workarounds.
Then I remembered that the files were on the external SD in the first place. Well duh! I then connected the Micro SD card to PC's reader via a Micro SD adapter. To make a copy of the SD card's 1s & 0s, and to restore the media files from said copy I used ZAR (Zero Assumption Recovery) z-a-recovery[dot]com/. The backup creation (an .ISO file or some such) and media recovery are free of charge.
Now I only need to remove duplicates and blurry pics (I think I had a Moleskinsoft's Clone Remover from an old PC magazine's CD lying around somewhere for the latter). Oh, and I better not forget to run a malware scanner on her PC and remove the mr.fone installed services and folders from it. Went a bit off-topic here, sorry!
Last I pulled a wifi passwords file with "adb pull /data/misc/wifi/wpa_supplicant.conf" command as per instructions on this page: mashtips[dot]com/see-wifi-password-android/. I don't know whether putting the file back on that phone will do the trick or not.
That's pretty much all.
I hope the situation can be resolved and I appreciate your input! :fingers-crossed: Maybe someone has come across a similar post, has constructive commentary or knows something obvious that I haven't come up with? Thank you in advance!
Edit 30 Jan '19: Got the phone working. Accessed the phone with a Chrome browser extension (name here). All accounts except some mail account were gone. WiFi didn't work.
Found a stock ROM here: (address here).
Found the Odin3 tool here: (address here). It came with a different locale ROM.
Flashed the 1st ROM with Odin. The screen started to work.
Flashed the 1st ROM with Odin again. The WiFi started working.
I'll update this with links soon.
Click to expand...
Click to collapse
Like other S models I've had the file system makes no sense. Many unused folders. The biggest issue right now is I have something called "Gallery.." and posts saved for later. How and where are the saved posts stored and reacquired? Where are the Gallery files stored? A jpg search finds DCIM files in the deivice and on the card. How does that happen? I haven't found options for image storage. Where is Gallery stored? Is it an apm file hidden from me? I bought this thing when I broke my S7. I didn't know OEM unlock wasn't included. I'm running Android 11. I'd pay money to get the thing rooted! I was planning on doin the thumb dances myself. Now I don't care. I don't use "Bixby" or assistant. I'd like to get assistant off the phone altogether..I have to shut the damned thing off all the time. I got some really raunchy images I need to encrypt or shred. Has anyone found a method (or vendor) for rooting a us S10+ ? Is there a PGP for android?