Help - Huawei P Smart Questions & Answers

I've all of a sudden started receiving mass amounts of spam email from 'myself' and don't know what to do. This has never happened before. I'm wondering if it's maybe something I've downloaded? I've used the phones in build virus scanner etc and nothing shows. I've deleted all downloaded files etc.

Related

The contacts Facebook association bug

.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.

2.1 Bug??

Ive been meaning to ask this for a while and just never got around to it. Ever since Ive got 2.1 in my Hero Ive noticed that even with delete from server UNCHECKED in the email app it STILL deletes when you delete from your phone! Has anyone else noticed this?
Never wanted my server to get stuffed with a bunch of email, so I can't say that I've experienced it. Good luck though!

Gmail syncing SPAM folder causing freeze ups

I think i figured something out that is causing alot of problems on one of our HD2's. Was left with both HD2's cause the wife wanted the hardware keyboard phone back, so i was playing with android on mine and the spare. Installed "FroyoStone Series - V1" on both. Set mine up as normal with all my stuff and gmail account. Set the other up same was BUT created a new gmail account for it. Swapped sim card back and forth and everything was fine.
Other day i installed "darkstone HD2Froyo V2" on both and set them up the same way, using spare as a test dummy. All was fine!
Then she said, hey, i think i can type on that bigger keyboard (in android the onscreen keyboard is much larger and spelling help works better). So i threw her sim card in and SETUP HER gmail on it.
SOooooooo, then the phone started freezing like all the time on her.
I pulled everything off the card, formatted, and updated it to "darkstone HD2Froyo V2.1" and set it up with just her gmail. I also updated mine. Mine was great, BUT hers kept freezing. Over and over and over. Battery pulls!!!! Mostly after it sits and turns off, or i shut the screen off.
Going thru a bunch of setup stuff and i happen to notice her gmail spam folder said almost 1,000 !!!!!!!!! Mine only read something like 9.
So it seems i can connect this to the freezing problems! I went into the spam folder and sure enough, it was showing emails galore. I went thru settings and can not find anywhere to set that folder not to sync.
When she gets home i am going to have her clean that folder out via her pc and reinstall android and see what happens.
Ok, correction, 2137 in the spam folder. WOW
Anyone else have a problem with SPAM folder syncing?
I found no way to stop it and im not sure other versions of android have a solution

Interesting glitch I encountered

So over the past couple days my phone became ridiculously painful to use. Opening text message conversations would require almost a minute or more to load, browsing the internet was jarring, and just everything would hang and cause me to wait before I could use it. This wasn't the experience I was used to and it just started all of a sudden.
I checked to see if maybe I downloaded some app that would cause the issues, but I hadn't downloaded anything recently except for regular updates. Then I checked to see if any app I wasn't used to seeing was running in the background. No dice (although I did notice the sync icon frequently in my status bar, something that didn't click at the time). Thus I began assuming it was the ROM I was running. I figured I should wipe /data and /system and flash a new ROM. However, I decided to check my storage space and looked through my apps. This is where it got weird:
Contacts Storage was taking up 2.2 gigs of storage...
At the time, I didn't consider that to be a potential cause of my issues, but rather a ridiculous bug that I fell victim to. So I deleted the data freeing up a bunch of storage space and decided to turn off Facebook contact sync (guessing that may have contributed to it). Now Contacts Storage takes up 20.54mb, a much more reasonable amount of space.
Since deleting all of that data, my phone has been back to normal performance. Opening up text messages is near instant, scrolling in the browser doesn't get stuck, etc, etc, etc. I can understand why deleting that data would help the messages, but I'm not sure why it would affect the performance of the entire phone. Wondering if it was constantly syncing stuff in the background hurting the performance throughout the phone.
Has anyone else encountered this or know why it would cause any of the issues I described? Granted, I just did this a couple hours ago so things might change, but everything seems good for now.
It's just probably CPU processes taking up the speed you need for whatever you're doing. FB sync is notorious for this, that's why I use Picture Contact Sync and manually sync my contacts. FB app should just be hung and shot and whoever at FB who made it fired.
ArmedandDangerous said:
It's just probably CPU processes taking up the speed you need for whatever you're doing. FB sync is notorious for this, that's why I use Picture Contact Sync and manually sync my contacts. FB app should just be hung and shot and whoever at FB who made it fired.
Click to expand...
Click to collapse
Yeah I have HaxSync for syncing contact pictures now which is all I need. What the hell was Facebook syncing though to take up 2gigs? I tried looking into this online and I found a few people reporting sizes of 300mb, but nothing over a gig. I have no idea how mine got so high.
delete Facebook and never use it again.. the mobile web version is better

[Q] Buggy Whatsapp or strange issue - Cannot auto-download media on wifi etc.

Hello,
Not sure, what is wrong.
I recently joined some new whatsapp groups and only for this groups I am unable to auto-download media (audio/video/voice) when I am on wifi/mobile/roaming or anything..
Checked settings lot of times (media auto-download wont work only for this group, rest all is fine)
Re-installed app couple of times as well
Rejoined the group few times
Deleted all conversations/chat but nothing works.
Finally emailed to whatsapp and even they are puzzled !!
they asked my personal details (complete mobile number etc.)
Anything I should try ??
Bump anyone can help.
I am not using any kind of hacked whatsapp app as people claimed on rest of sites. But I have a rooted mobile as followed XDA instructions.
TechArena.IN
Last bump.. even after trying 100s of things (reflashing rom) quiting the group, joining again back..
I am still not able to fix this issue.. (it seems I am the only one facing the same)..
Tried emailing whatsapp but as usual it is difficult to see them replying.
Anything I should try ?
OR
I will ignore it and continue same way.
Thanks.

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