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I'm using whatever the latest version is of JF's rom. I'm not exactly sure what happened. My phone said it couldn't log into google, and some box came up asking for my password (it wasn't a pop-up from the browser). It wouldn't send so I restarted the phone. It then went to the initial startup screen you see when you first get the phone, so I put in my name and pass and it started up. Everything seems to be alright, but my contacts are gone. I tried the import from sim option but there's only the defaults in that.
I've been using the JF rom for at least a month now with no problems and haven't done anything that I don't normally do that would cause the phone to crap out.
Every now and then I go into applications and clear out the junk the phone stores up for things I don't even use (any way to remove "myfaves" by any chance? I don't have any "faves" and don't want any "faves"). If I clear the contacts option, does that delete my contacts? I might have done that by accident, although this was way earlier when I first woke up. Either way my phone just crapped out so I'm hoping it's not on its way to becoming a paper weight.
Help, please?
Log into your GMail account and you can check to see if your contacts are still present there.
Oh wait I got it!
I selected all in gmail, move to my contacts, and turned on auto sync on my phone. I thought there was a way to manually sync like with gmail in case you don't want to run your battery down for no reason. Now I just have to sort through all the auto-added emails and delete them and I'm set, at least until the phone has another near-brick experience.
.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.
Hey guys,
I have been looking everywhere for a solution to my issues with my new HD2 but cannot seem to find something similar to my situation.
I bought this HD2 off ebay and it was brand new. It is the European version (Unbranded = not T-mobile) and unlocked to any carrier (although i can only use Edge for AT&T, it seems fine and am satisfied).
Issues:
after setting up everything (i.e. email, contacts, facebook, youtube etc..) it seems fine until i do a restart or reboot the device.
After the boot up, the phone will now start to slow down and started to get very laggy. Which is very annoying, because it feels like your running a windows vista in a Pentium 2 computer. I have also recognized that the my battery drains much faster (i.e. I left my house today at 100% full charged @ 8:30A.M and now it is 9:40A.M and it is already 81% and it was just sitting in sleep mode).
I am not sure if any of the guys here is experiencing the same issues or had experienced this and found a solution.
I have also, tried performing a soft reset but did not help.
I did a Hard reset twice already yesterday morning and seems to fix the problem and so, i started setting it up again (i.e. Facebook, mail, contacts, wifi etc..) and tried rebooting it a few times without any problems and I thought everything was fine now that I was thinking that it maybe just a bad setup at first, UNTIL last night when i charge the phone overnight and woke up this morning to find out that the big slowdown and lag is back.
I will appreciate any input from you guys.
by the way this is what i see when i boot up the phone.
R 2.05 51 05_2
G 15.28.50.07
D 1.48. 71294
Thanks
I had a similar experience once, go into task manager and view all process's, check the cpu usage of manila, mine was running at 90% and causing the experience you are seeing .. If this is the cause try backing out or the changes you made prior to this happening if you remember what they were .
To be honest this solution did not work for me and i ended up just flashing a new rom again .. All been well since .
EDIT : - Since you did a hard reset you have effectivly flashed a new rom, albeit the same version .. Add one app change at a time and monitor to see what causes the cpu to max out
Have you checked your free memory? Have you moved the cache files for HTC albumn, Opera, and google maps? If not search the forum to find out how.
Thanks for your comments guys.
I have actually went to my task manager and found that manila is running 90-95% the whole time and have no idea what really is going on.
I have also tried setting up my device and reboot each time. (i.e. setup facebook -> reboot ->set up yahoo mail --> reboot --> setup etc.. --> reboot.
and did not have any problems until i went to bed last night and charge the phone as usual but when i woke up this morning, i found out that the lag and slowdown is back.
i have recognize something though, that my yahoo mail (under email) has about 3,xxx emails inside the inbox and i checked the settings but it said download only messages for the past 3 days (which ofcourse i do not have over 3,000 emails in just 3 days).
I am not sure if is my email who's giving the problem, i understand that manila transfers emails to the HTC sense UI. (so maybe this is the problem?)
i just finished deleting my email account under this HD2 and will let you know if it improves.
Deleted my Yahoo account in my HD2 and did a reboot and it is now back to normal.
It is now Fast and very responsive.
I guess syncing all 3,000 plus emails to the HTC sense UI is the root of the problem.
Now, how will i have my yahoo mail here and have all the past 3 days setting available? without downloading my whole email in yahoo server.? i have checked my settings earlier and it said "download only messages for the past 3 days". But it looks like it downloaded everything in my email while im asleep.
This is so weird
din0_22 said:
I guess syncing all 3,000 plus emails to the HTC sense UI is the root of the problem.
Click to expand...
Click to collapse
My hotmail account defaults to 50 emails in the inbox on my HD2, if I get a new email it deletes the oldest, two emails = deletes oldest two which is a good system for on the go email.
I guess if you dig deep into the email settings you could possibly configure it, or search around if no other yahoo mail users give you a comment, will give you the answer!
***UPDATE***
Figured it out, but still would like to know why it happened. From the Sense Mail screen I was able to got to accounts and see the Yahoo to edit it, which after filling in the boxes for the server names, it showed back up in Winmo. Both the incoming and outgoing mail servers were deleted. But the server names that I typed in didn't actually work. I used some info I found on the web for that, maybe they were wrong? So then I deleted and readded it letting it pull the settings for yahoo that it found. Now it's fine.
Also noticed after the original soft reset that it lost my wifi password, just thought of that. My exchange email has never been affected by whatever this is. What would delete the server settings for my yahoo account and delete the stored password for my wifi connection?
This is a weird issue that I haven't seen discussed on here. It's happened to me twice now. The last time it happened I ended up doing a hard reset.
I have two email accounts on my phone. My Outlook Exchange account and my Yahoo Mail account.
My Yahoo Mail disappears in Winmo on the Messaging\ Email accounts screen. Doesn't even show it listed. BUT it shows up in the preview panes in Sense Mail, but only shows old emails. I can't send receive on the account at all from that Sense Mail screen or anything. I can just flip through what was already there before whatever happened, happened.
If I try to add a new account via Email accounts screen, it tells me that account is already on the phone. So it knows the account is on my phone, just won't let me access it.
Wondering if anyone else has had this problem. I don't mind hard resetting again, but I would love to know why it is happening.
Ive had the same issue happen to me twice so far also. Looks liek the new mail app maybe the culprit as I have had this happen on the diamond before with the new build.
This happened to me again today and here is exactly what it happening, yet I don't understand why.
First thing I noticed today was that I had no data connection. So I checked wireless control panel and sure enough it was disabled... So I tried to enable it. No love. gave me an error and took me to the network setup screen.
Then I looked and my Yahoo account was missing again from the windows email screen, yet still showing up in sense.
Back to the data situation: I had to edit the Tmobile connection settings and click ok through all of the screens. Once I did that, my Data connection was back.
Back to yahoo: I had to edit it through sense and it had lost both incoming and outgoing mail servers and my password. Tried to manually enter Yahoo's mail servers and it still doesn't work. Once I delete it and add it back, (letting it find the server info on it's own), it will work fine again... But for how long?
It's driving me a little batty...
Same issue has happened to me. Happens when I run out of battery or let the phone drain. Also when I reset phone while an app is running. Let me know if you guys find a fix for this.
it happens on stock and on custom roms. havent seen a fix yet
Happened to me again today. It's not specific to the shipping ROM because I have the new 2.13 ROM on my phone and this is the first time it has happened since I upgraded to the new ROM...
Gotta be something simple.
Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
this happened both the times after upgrading to the 2.13 official ROM.
I don't have BSB Tweaks installed and it has happened to me multiple times. I usually lose most of my saved passwords as well in the other programs...
Lost E-Mail in 2.13 T-Mobile ROM
After upgrading to the new T-Mobile 2.13 ROM, I've had two instances where the email server settings have been lost. Same as described by others. Old emails show in Sense, but when I hit the soft button for my Inbox, I'm taken to the email setup screen.
If I cancel out and go to the setup screen through Sense, I find that everything is present except the inbound and outbound servers. Once I restore these everything is back to normal until the next time it happens.
It also happen to me. I believe this is because of the 2.13 update by T-MO.
Glad this thread exists. I ran in to this issue today too.
Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
bry21317 said:
Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
Click to expand...
Click to collapse
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Stock rom, but I have run Unrevoked Root program. Thats all I have other than the stock rom, and a ton of programs.
Bryan
I noticed this today as well. I thought it was just me! It seems to happen regardless of whether I'm on 3G or Wi-Fi. I'm running stock 2.1; no root. It worked perfectly from day one, and I only noticed it today. For some reason, I don't think the phone is syncing with the Google... or GMail isn't pushing it out to the Evo.
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Yea, I am thinking the same thing, something with the Gmail Servers, if I am not the only one having the problem.
Figured it might have been something that I had installed, but I guess not.
Maybe a google techy will figure it out for us.
Bryan
ortizdupri said:
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Click to expand...
Click to collapse
yep, same here. not worried about it, it'll be back
I'm glad we got this thread started. I was beginning to think I was going crazy, or my phone was at least. The last thing we need is another "problem" occurring with our phones.
Is it ok that knowing you all have the same problem makes me feel better? haha
I also noticed that my Google Account (Menu>Settings>Accounts & Sync>Google) hasn't updated in a few hours since giving it time to "work itself out." I know that if I update it manually, it'll push the Gmail through, but I don't understand why the Google sync would just stop updating on its own.
Just giving an update.
Didn't seem to get Gmail to sync today. I don't know whether this problem is isolated to a select few of us but I wanted to fix this and just resorted to resetting Gmail. I followed the instructions here, and it's been working as it should for the past few hours... I hope it lasts...
Directions: (Edit, I'm unable to post links so here are the instructions)...
Troubleshooting: Problems with sync
On Android devices, the Gmail application is automatically synced with the Gmail server, and vice versa. If you experience problems with syncing, try clearing your device's Gmail application data and doing a fresh sync with the server.
Just follow these steps:
1. Press your device's < Home > button, then press < Menu >.
2. Select Settings.
3. Select Applications, then Manage applications.
4. Select Gmail Storage.
Note: If you don't see 'Gmail Storage,' press < Menu > again, then select Filter > All.
5. Select Clear data. Answer OK when prompted.
6. Return to the list of applications by pressing the < Back > button on your device.
7. Select Gmail and then select Clear data. Answer OK when prompted.
To restart your device, press and hold the < Power > or < End call > button, then select Power off. Press the < Power > or < End call > button to power on.
Your device will re-sync with the server after restarting (this may take several minutes).
If the above steps don't resolve the issue, check to see if you have any account notifications on your device.
Press your device's < Home > button, then press < Menu >. Select Notifications. If you have any system notifications about a sign-in or password error, you should make sure your account information is correct in order for Gmail to sync.
Click to expand...
Click to collapse
I did the same thing and mine started working fine last night also.
Still working today.
Bryan
Had the same problem. I had two Gmail accounts syncing. I tried the fix above but it did not work. I removed the 2nd Gmail and did it again and then it worked. Not sure why. Wanted to post this if anyone had the problem that was not being fixed to try deleting multiple Gmail accounts.
Google Not Pushing to HTC EVO
Hey guys,
I wanted to state the fact that I am having the same problems and thought that I would get it out there.
I originally had 11 email accounts syncing with my device, and all were flawlessly pushing the mail to me as it came thought Google's servers. I have noticed that over the past few days that I have had to do this syncing manually by going into the app and pressing refresh.
I am deleting all my email accounts except the main two and forwarding all the others to the main email account.
Here is the kicker... I also have Google Voice and it has stopped syncing the text messages to me as well. I just now received a text from my sister that she sent yesterday. (Just arrived as I am typing this and it is timestamped for yesterday.)
I am testing this out to see if deleting 9 email accounts, deleting the Gmail storage through the application settings menu, and rebooting my device will help.
I do also want to add: I am utilizing the Task Killer application. I have enabled in the settings the option of viewing all of the background tasks. I have ignored everything that says Google on it, Gmail, or has the words sync in it. (Before it was killing all the apps and background tasks things.) I am on the Stock 2.1 rom and I am not rooted with my HTC EVO.
I am going to see if this works - and if it doesn't you will hear back from me.
Good luck to the rest of you guys out there experiencing the same problems with your Sprint EVO. (I still love the device and hope this is a minor bug...)
Update: Right now everything is working correctly... We will see tomorrow. Good luck guys and gals.
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i started having gmail sync issues this morning. around the same time i turned off calendar sync to see how much it improved battery life.
although the box is still checked to sync, i've had to manually sync gmail all day.
i guess the next step is to re-enable calendar sync and see if that fixes it.
I've had problems with gmail auto syncing as well. This is what I've found gets things back in order..
clearing data for the gmail apps, I also clear data for the other google apps just to be safe.
Then I go into gmail and set settings>labels>inbox to "sync all"
I also learned that shutting down gtalk also breaks gmail auto sync, not signing out, stopping the app. I had sartup auditor set to prevent gtalk from starting on boot, when I let it start up on boot my gmail sync's just fine.
zhensley said:
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Click to expand...
Click to collapse
You are not alone. I have a friend with a BlackBerry storm from ATT which stopped syncing about the same time. It could be a problem at their end.
Still syncing today!
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Mine stopped syncing yesterday around 2p mountain time, reset the phone, pulled the battery several times nothing helped. Set up a new gmail acct through the phone, that worked fine, but my original just would not sync. So I pull the battery, and pulled the sd card. Then I put it all back together and it started working. I dont know if it was coincidence or not. But yall might want to try pulling the SD card before going through a reset.