So over the past couple days my phone became ridiculously painful to use. Opening text message conversations would require almost a minute or more to load, browsing the internet was jarring, and just everything would hang and cause me to wait before I could use it. This wasn't the experience I was used to and it just started all of a sudden.
I checked to see if maybe I downloaded some app that would cause the issues, but I hadn't downloaded anything recently except for regular updates. Then I checked to see if any app I wasn't used to seeing was running in the background. No dice (although I did notice the sync icon frequently in my status bar, something that didn't click at the time). Thus I began assuming it was the ROM I was running. I figured I should wipe /data and /system and flash a new ROM. However, I decided to check my storage space and looked through my apps. This is where it got weird:
Contacts Storage was taking up 2.2 gigs of storage...
At the time, I didn't consider that to be a potential cause of my issues, but rather a ridiculous bug that I fell victim to. So I deleted the data freeing up a bunch of storage space and decided to turn off Facebook contact sync (guessing that may have contributed to it). Now Contacts Storage takes up 20.54mb, a much more reasonable amount of space.
Since deleting all of that data, my phone has been back to normal performance. Opening up text messages is near instant, scrolling in the browser doesn't get stuck, etc, etc, etc. I can understand why deleting that data would help the messages, but I'm not sure why it would affect the performance of the entire phone. Wondering if it was constantly syncing stuff in the background hurting the performance throughout the phone.
Has anyone else encountered this or know why it would cause any of the issues I described? Granted, I just did this a couple hours ago so things might change, but everything seems good for now.
It's just probably CPU processes taking up the speed you need for whatever you're doing. FB sync is notorious for this, that's why I use Picture Contact Sync and manually sync my contacts. FB app should just be hung and shot and whoever at FB who made it fired.
ArmedandDangerous said:
It's just probably CPU processes taking up the speed you need for whatever you're doing. FB sync is notorious for this, that's why I use Picture Contact Sync and manually sync my contacts. FB app should just be hung and shot and whoever at FB who made it fired.
Click to expand...
Click to collapse
Yeah I have HaxSync for syncing contact pictures now which is all I need. What the hell was Facebook syncing though to take up 2gigs? I tried looking into this online and I found a few people reporting sizes of 300mb, but nothing over a gig. I have no idea how mine got so high.
delete Facebook and never use it again.. the mobile web version is better
Related
Another lackluster Windows Mobile solution: Fring, the IM and Internet call app, has a new, free Facebook add-on that seems to have most Facebook functionality, including viewing friends, their photos, their statuses, pokes, adding friends, sending messages, etc. I don't know if chat is enabled, but everything else works OK. But.....
1) it is SLOW AS HELL AND CLUNKY. i don't think it caches anything and with the ever-present spinning hourglass appears to request everything over and over. don't know if i need to enable a setting for caching or not.
2) the interface, while somewhat finger-friendly, needs A LOT of work on the eye-candy front.....but I guess there's only so much you can expect from an add-on.
3) it scrolls right-left to display long statuses or answers on the information pages. I guess that saves space, but it's annoying.
4) it took forever to start up. It would crash when run initially and took several tries to load up my Facebook info.
despite my complaints, it does get the job done and probably has what most people need. if it was faster it wouldn't be that bad.
EDIT: fwiw, just read that AT&T has been having data problems lately, so the slowness of the app might be related to that.
.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.
My Gmail sync is busted. I am not getting incoming emails nor sending outgoing mails. When i scroll down my old emails, at the point where it starts to load more older ones, I instead get a message "No connection" and "retry" button. Retry is unsuccessful.
When i go into the data and synchronization setting and manually try to sync the gmail, I get a 1-frame-flash on the bottom which flashes me a message saying "Sync is not currently experiencing problems. Please try again later".
I then add a secondary gmail account and it syncs perfectly!! But my primary one doesn't work! I can't remove my primary account and re-add it unless I do a factory reset...which I don't want to do.
I've tried a reboot and it didn't help. Anyone have any ideas?
I've got the same problem today. It seems that it's a server problem.
Server problem, even though a secondary account synced fine?
If I'm not the only one...then that makes me feel better.
I have this issue with WM
I use Google sync with WM device (My N1 should arrive tomorrow) and have had a similar (if not exact) problem. When I receive a mail from a specific sender ([email protected]) 90% of the cases it breaks the sync. I also sync that same account via IMAP on a secondary account in my WM device - just in case.. syncing every 30 minutes.. (that sync works fine) so I can use the IMAP account to delete the problematic mail.. and then, once deleted (or archived if I use the web interface) the problem is gone.
Try to find if there was a mail message you got that caused the problem. it is probably either the last synced mail or the one just after that...
Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.
Some other members have experienced a similar issue with no sync. They fixed the broken sync by doing this(and this is how you can clear that cache as well)
Setting->Apps->Manage Apps-> gmail/gmail storage->clear data and cache(if you can, on my G1 I can just clear data, no cache shows)
You will probably just want to clear the gmail storage one, but doing both probably wouldn't be that big of a deal.
denimjunkie82 said:
Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.
Click to expand...
Click to collapse
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.
uansari1 said:
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.
Click to expand...
Click to collapse
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.
pjcforpres said:
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.
Click to expand...
Click to collapse
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.
denimjunkie82 said:
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.
Click to expand...
Click to collapse
Rad! I hadn't even thought to hit menu and see what I could get, lol... Good find.
Thank god! I was this "-" close to questioning my sanity! Thanks a lot uansari1! You will be getting a bill for my thearapy sessions to recover from this.
Hi guys,
I have to say, since I bought the Wildfire I'm amazingly unhappy.
This phone is seriously ****.
It's slow, it freezes, it crashes, it reboots by itself.
Today I tried to do a factory reset.
I used MyBackup to do a backup of everything.
Obviously it was a failure: it didn't save the apps, so now I have to reinstall everything by myself. It didn't save the data of the apps. I lost nothing important, only the data of some stupid game, but I lost it. It saved apparently all my data and settings.
I restored the contacts and now I have another problem.
They are duplicated. I delete from my gmail accounts the duplicates, but they are still there on the phone. And the ****ing phone synchronizes again all the contacts to my gmail account. And over and over and over.
Is there any solution to this problem beside removing manually on my phone? There are more than 300 duplicates!
Turn auto sync off... Is that so hard? As for the slowness, nothing wrong about mine or most other peoples phones.
When youre restoring your contacts make sure you only list to display one of your accounts e.g your gmail acc
This is obviously a user end problem and not the phone.
Turning off Auto sync doesn't fix the problem. It just avoids the problem. I already did it!!!
In this way, I will not able to sync anymore my contacts to Gmail since as soon as I started autosync again it starts again to sync in only one direction!
Yes sure, an end user problem caused by the lack of functions of the phone.
And for the slowness....probably you missed all the comments about people overclocking and complaining about it.
The overclocking complaints aren't about the phone being slow, its just not working on some sense roms. And imo the phone has all the necessary functions. Perhaps you should get it fixed.
Whenever i feel my wildfire is sluggish, i back up the phone, do a full factory reset and flush a new rom. Makes a huge difference. Sadly i still havent figured how to solve the duplicated..... no quadriplicated contacts that appear.
i think you guys should do a factory reset, add all your contacts once, back them up to sd card, and then when you install a rom, don't sync your contacts, just import them from the sd card file.
although i haven't had any issues with duplicates with syncing my contacts anyway. :S
Must admit the phonebook setup is a bit pish on the Android system, it tries to link everything together when all you want is just a simple phonebook with peoples numbers and emails.
So i've spent ages deleting all duplicates and unlinking ****. Finally after a number of hours it resembles a simple phonebook with people linked only to there facebook accounts and nothing else. Sometimes the software just tries too hard!
Did you sync facebook contacts ? I would recommend you to not do so. Facebook gave me quite a problem with contacts when i just got the phone.
Other than that, google contacts sync works just fine for me.
Finally the continuous synchronization stopped. I was able to remove duplicates from my gmail account. But....surprisingly several contacts disappeared. I used the "merge duplicates" function on Gmail.
Now I installed again the backup I did. My phone book is not synchronizing at all with gmail. Moreover, something else happened. It is not synchronizing with Facebook. When I go to view it says Facebook for HTC sense 0 contacts. But if you go do Online directory, they are there! But I cannot see to link in the contacts.
Oh yeah, obviously I still have 4 contacts per person.
My battery life has not been as good since I upgraded the ROM a few weeks ago. The biggest culprit seems to be the Android System and Android OS. Each of them typically use about 8-10% of the battery, so it's not uncommon for them to have used 20% of the battery combined.
In addition, Android System uploads a bunch of data. In a full day, Android system typically sends 3-5 MB and receives 400-900 KB.
Android OS (is this all apps combined??) has uploaded 500-1000 KB and receives 10-20 MB.
I've frozen the apps on the receommended list (except for a couple I use like the ATT code scanner). Use no social network stuff. I do have Exchange plus two Gmail accounts + 3 K9 email accounts setup.
I can't seem to manage any setting change to reduce the battery/data usage of these two.
http://forum.xda-developers.com/showthread.php?t=983636
Sent from my MB860 using XDA App
DarrellRaines said:
http://forum.xda-developers.com/showthread.php?t=983636
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I've done all those things except for (Settings > Data manager > Data Delivery > social apps > sync over wifi), which I did actually do a couple hours ago on one last run through the settings to make sure I hadn't missed anything before posting here.
What the heck is android system uploading? Is that motoblur backing things up? I have searched XDA and googled and while I have seen the question about Android System with large uploads, I have yet to see a solid answer as to what's going on.
tnedator said:
I've done all those things except for (Settings > Data manager > Data Delivery > social apps > sync over wifi), which I did actually do a couple hours ago on one last run through the settings to make sure I hadn't missed anything before posting here.
What the heck is android system uploading? Is that motoblur backing things up? I have searched XDA and googled and while I have seen the question about Android System with large uploads, I have yet to see a solid answer as to what's going on.
Click to expand...
Click to collapse
I think it's constantly receiving contact numbers and contact photos and status' from facebook. no way to turn that off i dont think unless your rooted. i know anytime i call someone, their status and facebook pic is new and haven't seen it before almost every time.
tripleh3lix said:
I think it's constantly receiving contact numbers and contact photos and status' from facebook. no way to turn that off i dont think unless your rooted. i know anytime i call someone, their status and facebook pic is new and haven't seen it before almost every time.
Click to expand...
Click to collapse
I am rooted, and have frozen most of the apps on the recommended list.
I don't have facebook or twitter accounts setup. Only Exchange, Gmail and some K9 IMAP accounts.
using traffic monitor, i found that the calibrate compass service, which seems to be a whole suit of services sucks down a lot of data. its been using about 1gb data a month. which im sure is putting some strain on the battery.
Multiple email accounts will cause a great deal of data usage on their own. Especially an exchange account and a gmail account.
If you can, why not use the gmail account to send and receive all the email for the imap accounts. I do this with my business accounts and my personal email.
You also may be syncing your contacts and all with both the exchange and the gmail account which would cause extra data and would be a bit over kill.
Sent from my MB860 using XDA App