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Sofbank SN:HT647xxx Screen alignment trouble after sync or wifi on

I 've HTC Softbank SN:HT647xxx after buy screen very good but now (after 1 month) Screen alignment trouble after sync or use wifi... Everyone have the same my troube? Pls help me Resolve this trouble.

tuninh said:
I 've HTC Softbank SN:HT647xxx after buy screen very good but now (after 1 month) Screen alignment trouble after sync or use wifi... Everyone have the same my troube? Pls help me Resolve this trouble.
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Unfortunately this sounds like the heat related alignment problem. When the device gets warm e.g when using wifi or charging say when connected to Active Sync, the heat causes a small internal expansion. This puts pressure on the edges of the touch sensitive screen.
If you have a warranty, use it, because there is no guaranteed fix.
If you don't have a warranty then the Wiki here outlines the things to try. Essentially for you I think it would be to unscrew by one quarter turn, the two screws on the back of the screen. Secondly, the business card trick of running the corner of the card between the screen edge and the bezel of the casing. There is a thin rubber gasket in there and the card can be used to free up a bit of room. This may cause small rubber granules to come free. Don't leave a lumpy mess of granules in there though. Best clear it right out. This is a warranty voiding procedure!!
Replacing the LCD is not likely to improve matters as actually the screen is probably fine, It's the pressure being put on it!
Mike

Thanks so much Mr.Michael Channon,
I tried all idea on the wiki xda but can't align sceen, the screen don't respond, after turnoff screen & charging about 5minutes screen working correct, but only working for some minutes.
I don't know what's is trouble. Everybody can help me...

tuninh said:
Thanks so much Mr.Michael Channon,
I tried all idea on the wiki xda but can't align sceen, the screen don't respond, after turnoff screen & charging about 5minutes screen working correct, but only working for some minutes.
I don't know what's is trouble. Everybody can help me...
Click to expand...
Click to collapse
Well, as I said above it sounds heat related and there is no fix other than the things you have tried - you need a replacement. Someone on this board ended up keeping the device in the fridge so they could get half an hour from it before it conked out again. It's a replacement job IMHO.
Mike

mikechannon said:
Well, as I said above it sounds heat related and there is no fix other than the things you have tried - you need a replacement. Someone on this board ended up keeping the device in the fridge so they could get half an hour from it before it conked out again. It's a replacement job IMHO.
Mike
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I check temperature by BatteryStatus tool is : 45.7C (temperature is normal or not).
What is gets warm, CPU, VGA...
I think LCD hots not influence touch sensitive screen, becausse lastime I use XDA IIS device very host when use wifi but screen no problem.

Broken Screen Because of Heat?

Hi guys
I had a weird problem with the screen of my P3600...
I was using it as a gps with tomtom in a friends car, and that moment i had it screen down and was just supporting it with my hand on my leg. I was holding it gently and had no pressure on it!
I had turned of the screen and since we were on a highway i was just waiting for the exit witch was still a bit far. Around 5-10 minutes latter i turn around the phone and to my surprise the screen had 2 horizontal cracks all the way from one side to the other... The screen is still 100% visible and there were no liquid crystals spill, but 80% of the screen has no touch sensibility.
Resons why this happened? I would assume heat, since it was connected to the car lighter, and was on my leg, and also it was arround 35ºC... But then again, it wasn't unbearably hot, only warm... If it was because of this, i believe it has to be a factory fault. The screen has to be able to sustain more heat than this.
I've send it to RMA, but I'm afraid they just deny it saying it was because of a drop. There are no marks on the phone as it never dropped on the ground!
Anyway... Can you guys point me out to some site that sells spare screens for my P3600? I want to check out the prices so i have a better idea if they decide to charge for the repair, if they are charging too much, and if it's worth doing it myself.
Thanks in advance for any help!
(Sorry about my English )

im really desapointed about it, generally screens cost pretty much, i dont suggest buying new, asumming you have never drop the pda, you have to put press on them to change the screen with the warranty, go to other service poits and ask, they have to change the screen tell them to check everything inseide the phone first ( they can see if enything else is moved ( that means there was a drop) if not, they cant refuse to change the screen)
fixing it by your self seems to be hard.. ... i dont know... try harder making them change it free of charge...

similar problem
Last week when playing a game suddenly the screen went black and a couple of large cracks appeared on the screen. sound and phone were working but no picture.
I got the pda from my company and got it replaced right away, was told it was a known problem(in my company with a couple of hundred P3600 users)

Sorry for OT but I have to say it must be a cool company...

Two issues with my Touch HD

Hi, ive experienced two issues with my Touch HD, one of them is that the phone calls get disconnected at a random time. I can talk for 5 minutes and suddenly the phone shuts down the call... And the other issue is with the screen, wich is demonstrated on the attached picture. It comes and goes, so its not persistant but it looks really bad on the screen when its there. The attached picture is coming from a Diamond, and it looks exactly like the problem I have on my Touch HD.
Can anyone confirm this and perhaps come up with a solution?
Thanks

Hello
If you have the protection foil adhesed to your screen it could definitely be that...
Consider that your device heats up when charging or while you do lot of stuff with it - hardware heats up and the glue or whatever it is comes off so your foil does the same
My friend had the foil on but got really fed with it so he just took it off and no more stuff like that on your screen...
If you do not have this foil it is probably a HW issue with your screen thus you should get it replaced - whole device of course....
hope I helped...

about random dropping the calls there are several discusiions around. just use search option!
hint:
try to change settings-phone-band-network type from auto to just gsm
3g is known as often drop the quality and maybe your phone try to switch from 3g to gsm.
if this is not the situation, look around, maybe someone found the solution
about the rainbow stain, could it be just moisture caused by moving from cold temperature to warm temperature?
is it still there if your phone is out in cold air? did you noticed if the stain is always there or it occurs only when the phone became hot?
if this is the situation, you have to remove the shield from screen and install it (or a new one) again but on a dry screen.
if you don't have a screen protector, then your problem is more complicated as the moisture is between your screen layers and can be changed only at a htc service center

I also read somwhere (forgot where) that the rainbow stain can be caused by pressure
yours is a very neat rectangle
does it always appear in the same place ?
when the pressure releases later it can then vanish

this is the link, it also explains how to solve the stain issue
http://forum.xda-developers.com/showthread.php?t=468840&highlight=oil+stain

Sopis said:
Hello
If you have the protection foil adhesed to your screen it could definitely be that...
Consider that your device heats up when charging or while you do lot of stuff with it - hardware heats up and the glue or whatever it is comes off so your foil does the same
My friend had the foil on but got really fed with it so he just took it off and no more stuff like that on your screen...
If you do not have this foil it is probably a HW issue with your screen thus you should get it replaced - whole device of course....
hope I helped...
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Click to collapse
Hi Sopis, no I dont have the protection foil on my screen, its not the issue here, but thanks for your idea.

zesper said:
this is the link, it also explains how to solve the stain issue
http://forum.xda-developers.com/showthread.php?t=468840&highlight=oil+stain
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Click to collapse
Zesper, thanks for the link.. this is the issue with my Touch HD. Its now shipped for repair and I hope the warranty will cover it. The funny thing here is that the problem comes and goes.
Regarding the dropping calls, ill try with the switch to gsm, once its back again from repair.
Thanks

Phone Dead

My father dropped his phone. The phones display isn't working anymore (kind of). It stays black. The LED works, the buttons light up, sounds function but the display is black. When pressing the home key the buttons light up for aprox. 1 second then turn off.
Help would be appreciated because I am not a Samsung person
Please help!
(the warranty is still active)

RedLedLight said:
My father dropped his phone. The phones display isn't working anymore (kind of). It stays black. The LED works, the buttons light up, sounds function but the display is black. When pressing the home key the buttons light up for aprox. 1 second then turn off.
Help would be appreciated because I am not a Samsung person
Please help!
(the warranty is still active)
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Click to collapse
Since its just screen then just take it to them. Thought it was broken.
Although you have warranty, seems it would be hard to get it a service center to repair it without a cost to it. Best bet take it to a Samsung service center and try your luck(they will charge you more than likely). Seems the device is too damaged for normal operational use.

RedLedLight said:
My father dropped his phone. The phones display isn't working anymore (kind of). It stays black. The LED works, the buttons light up, sounds function but the display is black. When pressing the home key the buttons light up for aprox. 1 second then turn off.
Help would be appreciated because I am not a Samsung person
Please help!
(the warranty is still active)
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Click to collapse
pull out the battery from your phone asap .. disassemble it and kindly wash your motherboard with acetone with the help of brush... if you use your mobile then your phone will be damage tottaly

rais.asif786 said:
pull out the battery from your phone asap .. disassemble it and kindly wash your motherboard with acetone with the help of brush... if you use your mobile then your phone will be damage tottaly
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Click to collapse
XDA does not condone doing things to circumvent OEM warranty. I think people can figure things out on their own.
Considering the device is under warranty, then just send it in for service. Clearly a connection came loose on the display, and disassembly will viod the warranty. Best left to professionals.
The member was asking for advice.
Thanks
MD

Moscow Desire said:
XDA does not condone doing things to circumvent OEM warranty. I think people can figure things out on their own.
Considering the device is under warranty, then just send it in for service. Clearly a connection came loose on the display, and disassembly will viod the warranty. Best left to professionals.
The member was asking for advice.
Thanks
MD
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Click to collapse
That's exactly what I thought happened. It's in service now. Thanks.
It only takes 2 taps to thank somebody here.

RedLedLight said:
That's exactly what I thought happened. It's in service now. Thanks.
It only takes 2 taps to thank somebody here.
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And I totally agree ^^^^^
Well, for info, I had an Iconia A501 tab (best tablet Acer made). It was a die-hard beast (until it became my 2.5yr old little girls tab) :laugh::laugh::laugh:
After 1 year slamming around, dropped I don't know how many times, some nand became corrupted. Now, don't laugh, but I removed the MB and put it in the oven for a bit (10 or 12 min). And shazzam! Could reload the OS.
You see, these OEMs "cold solder" the connections, chips and such, and dropping can make them come undone or lose contact. So a bit of heat, then pressing the chips back in place, can sometimes work.
But some months later, I finally put it to rest. Just too much abuse :laugh::laugh::laugh:
Good luck Mate, hope they get it sorted.

Screen weirdly split in two

Hello guys !!
So I just discovered my screen doesn't work well anymore. Nothing is broken and my phone didn't fall or anything, but now when I scroll my screen it's split in the middle of the screen.
For example when I scroll down my screen the right part follow my finger, but the left part is a bit late. There is a time lag everytime. I can see this disconnection when I'm watching videos too and that's really annoying. Also sometimes my screen goes black for few seconds and comes back to normal.
I tried to turn off and on my phone but it didn't change anything, restart it either. I'm not really good with technology so that were the only manipulations I tried. I don't know why my screen is like that. The only thing I can think is that the day before my phone turned off by it self because there was no more battery.
Please can you tell me if something like this happens to you, and if yes what did you do to fix it ? Or if anyone has a solution for me, I would be really grateful.
Thank you in advance.
Mio

guumio said:
Hello guys !!
So I just discovered my screen doesn't work well anymore. Nothing is broken and my phone didn't fall or anything, but now when I scroll my screen it's split in the middle of the screen.
For example when I scroll down my screen the right part follow my finger, but the left part is a bit late. There is a time lag everytime. I can see this disconnection when I'm watching videos too and that's really annoying. Also sometimes my screen goes black for few seconds and comes back to normal.
I tried to turn off and on my phone but it didn't change anything, restart it either. I'm not really good with technology so that were the only manipulations I tried. I don't know why my screen is like that. The only thing I can think is that the day before my phone turned off by it self because there was no more battery.
Please can you tell me if something like this happens to you, and if yes what did you do to fix it ? Or if anyone has a solution for me, I would be really grateful.
Thank you in advance.
Mio
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Click to collapse
Did you install any weird apps lately?
Just do a factory reset, that'll probably fix it. You can back everything up from the settings anyways

Choose an username... said:
Did you install any weird apps lately?
Just do a factory reset, that'll probably fix it. You can back everything up from the settings anyways
Click to expand...
Click to collapse
Hey ! Thanks for your answer.
No I didn't install any apps at all lately. I did factory reset and it didn't fix the problem
But it's a bit better, it seems the screen doesn't go black anymore, but there is still the disconnection in the middle. Especially when I'm looking at videos or when I want to make picture.
I don't know what can be the problem

Try to squeeze the phone with your index finger and thumb, a half an inch besides the spot between the volume switch and power switch. There is an internal screen connector there that can get a bit loose

Waancho said:
Try to squeeze the phone with your index finger and thumb, a half an inch besides the spot between the volume switch and power switch. There is an internal screen connector there that can get a bit loose
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Click to collapse
Thanks for your answer Waancho ! I tried your solution but it didn't work either. But now I think I might know why my screen is like that. One night I fell asleep listening music on my phone and when I woke up it was totally discharged. I could urn it off, I had to charge it a bit first. When I turned it on the screen was split and the left part of the screen was higher than the right part. I know it isn't good to let the battery discharged completely.... ?
Do you think the battery is damaged ? If yes, is there a way to fix it ?

Waancho Try to squeeze the phone with your index finger and thumb, a half an inch besides the spot between the volume switch and power switch. There is an internal screen connector there that can get a bit loose
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Click to collapse
This does seem to help somewhat for me, thanks Waancho!

guumio said:
Thanks for your answer Waancho ! I tried your solution but it didn't work either. But now I think I might know why my screen is like that. One night I fell asleep listening music on my phone and when I woke up it was totally discharged. I could urn it off, I had to charge it a bit first. When I turned it on the screen was split and the left part of the screen was higher than the right part. I know it isn't good to let the battery discharged completely.... ?
Do you think the battery is damaged ? If yes, is there a way to fix it ?
Click to expand...
Click to collapse
jjohst said:
This does seem to help somewhat for me, thanks Waancho!
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Click to collapse
the battery has nothing to do with it. the display connector gets loose and does this all the time. Fortunately it never happened to me but i've seen more than 10 people with this problem
here's a couple pics for ya, the best solution is to take it apart and secure it but if you never did it then just push upon the screen, where my finger is pointing, about half or 1 cm from the side