Screen weirdly split in two - ZTE Axon 7 Questions & Answers

Hello guys !!
So I just discovered my screen doesn't work well anymore. Nothing is broken and my phone didn't fall or anything, but now when I scroll my screen it's split in the middle of the screen.
For example when I scroll down my screen the right part follow my finger, but the left part is a bit late. There is a time lag everytime. I can see this disconnection when I'm watching videos too and that's really annoying. Also sometimes my screen goes black for few seconds and comes back to normal.
I tried to turn off and on my phone but it didn't change anything, restart it either. I'm not really good with technology so that were the only manipulations I tried. I don't know why my screen is like that. The only thing I can think is that the day before my phone turned off by it self because there was no more battery.
Please can you tell me if something like this happens to you, and if yes what did you do to fix it ? Or if anyone has a solution for me, I would be really grateful.
Thank you in advance.
Mio

guumio said:
Hello guys !!
So I just discovered my screen doesn't work well anymore. Nothing is broken and my phone didn't fall or anything, but now when I scroll my screen it's split in the middle of the screen.
For example when I scroll down my screen the right part follow my finger, but the left part is a bit late. There is a time lag everytime. I can see this disconnection when I'm watching videos too and that's really annoying. Also sometimes my screen goes black for few seconds and comes back to normal.
I tried to turn off and on my phone but it didn't change anything, restart it either. I'm not really good with technology so that were the only manipulations I tried. I don't know why my screen is like that. The only thing I can think is that the day before my phone turned off by it self because there was no more battery.
Please can you tell me if something like this happens to you, and if yes what did you do to fix it ? Or if anyone has a solution for me, I would be really grateful.
Thank you in advance.
Mio
Click to expand...
Click to collapse
Did you install any weird apps lately?
Just do a factory reset, that'll probably fix it. You can back everything up from the settings anyways

Choose an username... said:
Did you install any weird apps lately?
Just do a factory reset, that'll probably fix it. You can back everything up from the settings anyways
Click to expand...
Click to collapse
Hey ! Thanks for your answer.
No I didn't install any apps at all lately. I did factory reset and it didn't fix the problem
But it's a bit better, it seems the screen doesn't go black anymore, but there is still the disconnection in the middle. Especially when I'm looking at videos or when I want to make picture.
I don't know what can be the problem

Try to squeeze the phone with your index finger and thumb, a half an inch besides the spot between the volume switch and power switch. There is an internal screen connector there that can get a bit loose

Waancho said:
Try to squeeze the phone with your index finger and thumb, a half an inch besides the spot between the volume switch and power switch. There is an internal screen connector there that can get a bit loose
Click to expand...
Click to collapse
Thanks for your answer Waancho ! I tried your solution but it didn't work either. But now I think I might know why my screen is like that. One night I fell asleep listening music on my phone and when I woke up it was totally discharged. I could urn it off, I had to charge it a bit first. When I turned it on the screen was split and the left part of the screen was higher than the right part. I know it isn't good to let the battery discharged completely.... ?
Do you think the battery is damaged ? If yes, is there a way to fix it ?

Waancho Try to squeeze the phone with your index finger and thumb, a half an inch besides the spot between the volume switch and power switch. There is an internal screen connector there that can get a bit loose
Click to expand...
Click to collapse
This does seem to help somewhat for me, thanks Waancho!

guumio said:
Thanks for your answer Waancho ! I tried your solution but it didn't work either. But now I think I might know why my screen is like that. One night I fell asleep listening music on my phone and when I woke up it was totally discharged. I could urn it off, I had to charge it a bit first. When I turned it on the screen was split and the left part of the screen was higher than the right part. I know it isn't good to let the battery discharged completely.... ?
Do you think the battery is damaged ? If yes, is there a way to fix it ?
Click to expand...
Click to collapse
jjohst said:
This does seem to help somewhat for me, thanks Waancho!
Click to expand...
Click to collapse
the battery has nothing to do with it. the display connector gets loose and does this all the time. Fortunately it never happened to me but i've seen more than 10 people with this problem
here's a couple pics for ya, the best solution is to take it apart and secure it but if you never did it then just push upon the screen, where my finger is pointing, about half or 1 cm from the side

Related

HELP...Digitizer buggered

help needed
my digitizer appears to be on the way out, the touch screen alignment keeps shifting for no good reason, it used to do it only when i rotated the screen but now it even happens when i keep it in portrait only.
Also, right after i turn the uni on the touch screen won`t work for atleast a couple the seconds, no clicking noise and no indication i am touching it all.
The problem is getting worse with time.
Any thoughts/advice will be much appreciated.
same for me.
doesnt happen when i switch from portrait to landscape, but the alignment keeps getting messed up.
i'm thinking of opening the screen part, maybe i'll tighten the lcd and screws inside or something...
shlomki said:
same for me.
doesnt happen when i switch from portrait to landscape, but the alignment keeps getting messed up.
i'm thinking of opening the screen part, maybe i'll tighten the lcd and screws inside or something...
Click to expand...
Click to collapse
great..... do that now, and get back to me right away ....
davieshyland said:
great..... do that now, and get back to me right away ....
Click to expand...
Click to collapse
i did it just now. tightend screws, made the connectors sit properly, cleaned the edges of the screen a bit...
lets hope it will make a difference.
Bump. Any joy?
i gave in and ordered a new touch screen from ebay, £11 inc p&p, can`t argue with that.....
screen not arrived yet..... but the problems i was having seem to have gone away ?.
i`ve just flashed a different ROM, (although it was one i`d flashed before), and the problems i was having are gone, very weird.
this wasn`t the first time i`d re-flashed since the problem came up, and i`ve re-loaded all the same software i had when i was getting digitizer drift.
i will probably re-place the screen (when it comes ) anyway, but.....lets hear it for faults that fix them-selves.
pasan said:
Bump. Any joy?
Click to expand...
Click to collapse
Seems so!!
im on the 10th day without ANY problems! screen alignment is accurate and STAYS that way!
im happy so far. maybe you should try it also...

Touch screen does not work when phone is placed on a soft surface!

see link below in the focus forum and WPCentral article
http://forum.xda-developers.com/showthread.php?p=9492249&posted=1#post9492249
http://www.wpcentral.com/samsung-focus-couch-potato-or-glitch
Just confirmed this issue on my Omnia7.
This is retarded. Capacitive screens don't work that way.
not having any problem on my omnia 7...tried everything to try emulate some of the effects reported! not seeing any deterioration in sensitivity!
Not a pickle from my Omnia 7, Still as lush as ever and responsive as it should be, i've been mostly USING in on a pillow/soft surface when it's laying down next to me when i'm home and sitting here for hours on end.
Loving it even more when all these bugs/glitches come out and it's stomping them down.
I feel I should come back to this and apologise as I have found a pillow which messes up my phone's touch responsiveness too. Interesting.
at45 said:
I feel I should come back to this and apologise as I have found a pillow which messes up my phone's touch responsiveness too. Interesting.
Click to expand...
Click to collapse
What kind of pillow? This smells of static to me, seeing as capactive screens rely on the tiny electrical charges in your body. Polyester fabrics getsquite static, do they not?
It happens to me when I place it on my desk...
I noticed the same thing...but I didn't associate this with the soft surface, the touch screen doesn't work when it's plugged into the charger
gdrijver said:
I noticed the same thing...but I didn't associate this with the soft surface, the touch screen doesn't work when it's plugged into the charger
Click to expand...
Click to collapse
Glad I am not the only one who has seen this.
gdrijver said:
I noticed the same thing...but I didn't associate this with the soft surface, the touch screen doesn't work when it's plugged into the charger
Click to expand...
Click to collapse
It says that in the manual! Page 12:
The Manual said:
While the device is charging, the touch screen may
not function due to an unstable power supply. If
this happens, unplug the travel adapter from the
device.
Click to expand...
Click to collapse
Of course, that's assuming your power supply is dodgy...
CreepinJesus said:
It says that in the manual! Page 12:
Of course, that's assuming your power supply is dodgy...
Click to expand...
Click to collapse
I believe the manual is a load of BS. My iPad works fine when connected to my powerpoint. I've noticed that when the Omnia is charging via powerpoint its screen sensitivity does go down, BUT, when you hold the phone with your other hand, or even just touch part of the rear/side with one finger, the screen starts working flawlessly.... imo it could be some design flaw regarding conductivity
When I place my Omnia 7 on my car phone holder (from Capdase), the screen does not respond at times, and I can't seem to find any pattern why or how this happens. Sometimes it works, sometimes it doesn't. Once I take it off the phone holder, the screen is working fine again.
I wrote it in the other thread... but I had this problem too and after I flashed the newest firmware it was gone. Now the screen responds perfect no matter where I place the phone.
You should check the thread with omnia firmware out
Another solution I found is that you would need to Hard reset your device not through the settings but turning off and than press/hold volume down + camera and power on. Than press the middle button twice and than you will not have anymore problems with touch screen.
NikD1 said:
see link below in the focus forum and WPCentral article
http://forum.xda-developers.com/showthread.php?p=9492249&posted=1#post9492249
http://www.wpcentral.com/samsung-focus-couch-potato-or-glitch
Just confirmed this issue on my Omnia7.
Click to expand...
Click to collapse
http://en.wikipedia.org/wiki/Capacitive_sensing
drleospaceman said:
http://en.wikipedia.org/wiki/Capacitive_sensing
Click to expand...
Click to collapse
o really?! I thought it was just magic and the magic couldn't work when the phone was placed on soft things! im so glad someone with intelligence could teach me about this capacitive thingy whoever he is!
you have completely cleared this up for me - i now see the error of my ways. must have been having hallucinations or something. sorry for this disruption everybody!
i hope the next version of our phone uses magic because that would be really cool!
on a side note to that, after updating my firmware yesterday this dosnt seem to happen anymore. stupid hallucinations!
Had this before, after the firmware Upgrade the Problem seems to be resolved but after some time ( 1 week or so ) it's back again.
Looks like there is a fix for the laying-flat-issue for the Focus:
http://forum.xda-developers.com/showthread.php?p=11077163#post11077163
Maybe it works for some issues with the Omnia 7 as well. Did anybody already try?
Yes, have the same. If I put it on my couch, or bed. Sometimes also on hard surfaces. Doesn't bother me too much though, but it is weird.
I'm not trying to toot my own horn here...but I was literally the first person (or one of them at least) on Microsoft answers, Youtube and forums alike to raise concern about this issue.
It's a conductivity problem. As long as one hand is touching the back of the phone (sometimes near the top or sides too) then the touch screen will operate normally.
The reason it stuffs up when you have it flat is because you're not touching the back of the device, hence the conductivity flaw.
Check all this, it's a problem with the Omnia 7's, deal with it or chose another handset. I ended up keeping mine, I can live with it.
(Excuse the fact they aren't URL, stupid forum rules won't let me until 8 posts. Just remove the space between h and ttp * w and ww)
h ttp://w ww.youtube.com/watch?v=xTSi3VdFJXg
h ttp://w ww.youtube.com/watch?v=UdDNRYSMGHk
h ttp://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/5c75a85c-9d38-4d12-8211-1c7432e22b2d
h ttp://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/319a7ed0-0889-4110-a9f1-81a620ba7a7f

LG gt540 touchscreen problem SOLVED

Hello all, I hope this post can help you with the same or similar problem I had.
My LG gt540 started having a problem 2 months ago, the touchscreen got offset by 2 centimetres(1 inch) verticaly down, this was very annoying specially texting and couldnt access the top panel. Ex: to unlock the phone I had to press 1 inch above the green button.
Sometimes(I dont know why) it went back to normal, but about a week since the problem started it just got permanent, I tried rebooting, taking the battery, etc, nothing worked... Even tried to go to the calibration option but the offset was to much so it said out of range...
Then I read something online about the heat caused touchscreen problems, so I was thinking... hardware dont really like heat, and I always carry my phone on my pocket, the body heat could be damaging the touchscreen, lets try cold, it could solve it, long shot but what do I have to lose?
Left my phone in the freezer for 10 minutes, turned on, and it worked! for 1 month now its back to normal!
Hope it helps you, but try first freezing it powerd off, may be safer.
i have got my phone 2,5 years and i havent got any insue with the touch screen
Hi
My phone started doing the exact same thing a week ago...
This is the only thing I haven't tried, lets see if it works for me....
Thanks
I've had screen calibration problems since i started flashing custom roms.
In my case the screen positions are slightly off at the right side of the screen. When I want to type an "p" i have to touch where the "o" is on a german keyboard.
I'm trying your solution right now.
mseebass said:
I've had screen calibration problems since i started flashing custom roms.
In my case the screen positions are slightly off at the right side of the screen. When I want to type an "p" i have to touch where the "o" is on a german keyboard.
I'm trying your solution right now.
Click to expand...
Click to collapse
I have problems for the outer 4 sides.
It's worth to try.
Didn't work for me, it was only fine for 5 minutes....
Also didn't work for me.
Besides, after puting it in the freezer the display protection foil now looks a bit strange.
mseebass said:
I've had screen calibration problems since i started flashing custom roms.
In my case the screen positions are slightly off at the right side of the screen. When I want to type an "p" i have to touch where the "o" is on a german keyboard.
I'm trying your solution right now.
Click to expand...
Click to collapse
I vave thar problem too, but I didn't find any solution...
Varrasco said:
Hi
My phone started doing the exact same thing a week ago...
This is the only thing I haven't tried, lets see if it works for me....
Thanks
Click to expand...
Click to collapse
hope you fixed it
Hi, sorry for waking this thread up.
I also have the same problem, press 'o' to get 'p'.
I want to ask you guys who already tried this method. Did it work?
It's tempting, but it might be better to know more info.
Thanks.

Random screen presses and back button presses?

Hi,
A while ago my S7 Edge had some strange behaviour. I think I posted a forum when I had the problem, but suddenly the phone was working normal again... Until now. (5 months later)
When I'm watching youtube video's it's like I'm continius pressing the screen to show the pause/play button and title of the video. But I aint touching that screen?!
Also the back button keeps pressing itself. It's so anoying... I disabled the capacitive buttons in the generic.kl file, so they don't work in android. This took me like 20mins to do, because I kept going bck to the home screen...
When I layed in bed, I saw that the back button was slightly lit up. Just a little bit. I freaked out, because I have the backlight of the keys turned off!
Is it possible that there got water inside the phone? The only water this phone has seen is the shower.
Does someone have a clue what this problem is?
Thanks!
Hmm it looks like a screen problem to me.. doubt is the water since i i always use my phone under water...have you tried a factory reset? Are runing a custom rom?
nickxofficial said:
Hi,
A while ago my S7 Edge had some strange behaviour. I think I posted a forum when I had the problem, but suddenly the phone was working normal again... Until now. (5 months later)
When I'm watching youtube video's it's like I'm continius pressing the screen to show the pause/play button and title of the video. But I aint touching that screen?!
Also the back button keeps pressing itself. It's so anoying... I disabled the capacitive buttons in the generic.kl file, so they don't work in android. This took me like 20mins to do, because I kept going bck to the home screen...
When I layed in bed, I saw that the back button was slightly lit up. Just a little bit. I freaked out, because I have the backlight of the keys turned off!
Is it possible that there got water inside the phone? The only water this phone has seen is the shower.
Does someone have a clue what this problem is?
Thanks!
Click to expand...
Click to collapse
I have the same problem if I understand correctly. When I download something from Google play then the phone get black screen and the button lights are on. But can't open the screen. It stucks.. don't know why.
raz_il_dio said:
Hmm it looks like a screen problem to me.. doubt is the water since i i always use my phone under water...have you tried a factory reset? Are runing a custom rom?
Click to expand...
Click to collapse
Yeah, I'm running the latest version of supermanrom. Factory reset doesn't help at all...
StonebridgeGr said:
I have the same problem if I understand correctly. When I download something from Google play then the phone get black screen and the button lights are on. But can't open the screen. It stucks.. don't know why.
Click to expand...
Click to collapse
My screen works perfectly, no black screen. Only the youtube thing that bugging
nickxofficial said:
My screen works perfectly, no black screen. Only the youtube thing that bugging
Click to expand...
Click to collapse
Have you tried to back to stock nougat or mm?
StonebridgeGr said:
Have you tried to back to stock nougat or mm?
Click to expand...
Click to collapse
It's also present in the recovery (twrp latest), that makes it really hard to flash roms when the back button is pressed continously..
But I didn't try that yet, I switched between a couole roms and the problem is still present.
nickxofficial said:
It's also present in the recovery (twrp latest), that makes it really hard to flash roms when the back button is pressed continously..
But I didn't try that yet, I switched between a couole roms and the problem is still present.
Click to expand...
Click to collapse
Then it must be water on the button like the other guy said.. go to YouTube and find a video that help you to open the back side of your phone and do it with a dryer . I don't know the word .. the thing that we do on our hairs after the bath you know ;p
The issue is most certainly because of water damage. Most of the time if water comes into an S7/Edge it starts messing up with the cap keys, had those somptoms one, and also other people, but for me it was just 1 time after a pool bath with my phone, and it went away after maybe 1h. Now I am carefully when making the phone wet and I get it near water just to clean it, but not for fun anymore.
StonebridgeGr said:
Then it must be water on the button like the other guy said.. go to YouTube and find a video that help you to open the back side of your phone and do it with a dryer . I don't know the word .. the thing that we do on our hairs after the bath you know ;p
Click to expand...
Click to collapse
With a hair dryer you mean?
Thanks for the advice!
arnes_king said:
The issue is most certainly because of water damage. Most of the time if water comes into an S7/Edge it starts messing up with the cap keys, had those somptoms one, and also other people, but for me it was just 1 time after a pool bath with my phone, and it went away after maybe 1h. Now I am carefully when making the phone wet and I get it near water just to clean it, but not for fun anymore.
Click to expand...
Click to collapse
That's just stupid.. Samsung claims it's waterproof, so the shower mustn't be a problem, right..
I just spotted like realy tiny like bubbles or something on the back button, it looks like water indeed... **** me.
I think i'm remove the sim tray and put the phone in a rice bag for a couple days. If the problem doesn't go away, then I'll open up the back (breaking the waterproof seal ) and dry it up. Wish me luck..
arnes_king said:
The issue is most certainly because of water damage. Most of the time if water comes into an S7/Edge it starts messing up with the cap keys, had those somptoms one, and also other people, but for me it was just 1 time after a pool bath with my phone, and it went away after maybe 1h. Now I am carefully when making the phone wet and I get it near water just to clean it, but not for fun anymore.
Click to expand...
Click to collapse
I thought it was waterproof
StonebridgeGr said:
I thought it was waterproof
Click to expand...
Click to collapse
It is water resistant, which means that it is still possible to get water inside/water damage.
i'm also having a strange issue with the phone after some upgrades. my phone will freeze at times and nothing will restore this unless i use the back button and the phone works. It doesnt happen all the time but only at times. Its like its in pause mode and only back button fixes this.

Simple fix for black screen

Hello,
after a fall from the couch my zte axon 7 had the problem that the screen stayed dark / black. Otherwise it worked fine. After speaking to a local support mechanic I got this simple fix:
Just press the back and the front with a bit of pressure together. Do that left of the volume button. Now the screen should be working again.
In my case that was the solution. I share it here for visibility.
Have a great day!
fabian-m said:
Hello,
after a fall from the couch my zte axon 7 had the problem that the screen stayed dark / black. Otherwise it worked fine. After speaking to a local support mechanic I got this simple fix:
Just press the back and the front with a bit of pressure together. Do that left of the volume button. Now the screen should be working again.
In my case that was the solution. I share it here for visibility.
Have a great day!
Click to expand...
Click to collapse
probably the worst place for visibility. This is the Q&A section, people ask things here so it'll be buried in a matter of hours
I'm not sure where it should be posted, perhaps a moderator could help and turn it into a sticky somewhere if the information is not already there.
FWIW it is the same method I used to cure my half black screen, which appears to a fairly common affliction .
The connector comes partially apart and this "cure" is considerably easier, if successful, than the more obvious phone disassembly route.
fabian-m said:
Hello,
after a fall from the couch my zte axon 7 had the problem that the screen stayed dark / black. Otherwise it worked fine. After speaking to a local support mechanic I got this simple fix:
Just press the back and the front with a bit of pressure together. Do that left of the volume button. Now the screen should be working again.
In my case that was the solution. I share it here for visibility.
Have a great day!
Click to expand...
Click to collapse
Thank you. Same thing happened to me, that was the fix. I'd love to know what the heck it does by putting pressure on it. I should re-watch the tear down of the phone to see if something comes to mind, but it's weird :silly:
Anyway, once again, thank you! You saved my life.
lokiyito said:
Thank you. Same thing happened to me, that was the fix. I'd love to know what the heck it does by putting pressure on it. I should re-watch the tear down of the phone to see if something comes to mind, but it's weird :silly:
Anyway, once again, thank you! You saved my life.
Click to expand...
Click to collapse
not weird, the screen connector is right there lmao
It just pops off halfway so it's very normal to see axon7's with half of the screen being a static mess while the other half works fine

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