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i ve a xda2 it fell in water and after that i got it dried n cleansed from a dealer but now the problem is that it only works upto the "align screen" intial setup and downt move any further i also tried to ugrade with WM5 bt same thing, Please help me. I shall be thankfull to all to you.
Kindly help
Hi,
try to clean board with isopropyl alcohol or in ultrasonic cleaner. Maybe it can help you.
jsec
Is it really dry? It can take some time...
See this:
http://forum.xda-developers.com/viewtopic.php?t=22275&highlight=
Andre
Replace the battery
I had the same problem after my mda ii went through the washing machine. Replacing the battery fixed the problem.
thanks guys for the replies , further my XDA had been properly dried and cleaned but now the problem is that the machine doesnt operate further than the "ALIGN SCREEN" setup where one has to tap the screen at four corners and the center one I tap the screen i return to the same screen as ask to tap the screen again.
Will flashing the rom serve any purpose or is it aa hardware problem, rest of the device seem to be ok even the bluetooth light flashes when i turn the XDA ok. But not able to get i any further from there.
So what do the experts have to say, Please reply.
thanks again
well, mine had very hot coffee poured all over it.
my suggestion to you would be, dont turn it on or place the battery for at least 3 days if under normal drying conditions only.
or if you know how to take it apart, spray everything with contact cleaner, it will dry up immediately,
then cross your fingers and hope nothing shorted out when it first went inot the water.
strategy is - wait - dry- wait - test - dry some more - spray contact cleaner - dry - test - until such time it works. coz some moisture might still be present and causing a little bit of short circuit.
It sounds more of a hardware issue than a software issue and you may have to take is apart to fix it.
Try two things, Number 1: (You need to use some latex or vinyl gloves if you need to take your unit apart). You are going to need to check your digitizer connection to the motherbaord, make sure you don't have any mosture trapped in the ribbon lock and make sure the entire front part of the digitizer is flush against the inside case edge. Number 2: Have you seperated the digitizer from the LCD yet? If this thing was in water the slightest spot of moisture will disrupt the very small electrical field between the digitizer and the LCD that recognizes the stylus taps. Abosolutly nothing should be present between the two and also around the white or grey strip on the inside of the digitizer for it is also a contact strip. You can use a lens cleaning cloth to clean any dust and moisture from the inside of the digitizer before you put it back together with the LCD. Being I worked on about 150 toshiba e750's that suffered sprinker damage in a fire, I learned quite bit on what makes a Pocket PC tick. Good luck with getting it working.
the same
I had the same problem 3 or 4 years ago with a HP Jornada 680 (handledPC). I must unfortunately say that I could never get my touchscreen working back again. Perhaps if you could change your screen for a new one, or at least one that always worked (some are sold around the www, even a few by members here if i remember).
Good luck
Shane
the stylus is working as the sceen responds to the tabs, but the process of calibarating the screen doesnt finish and keeps on repeating. and it asks to align the screen again.
The digitiser is working but the software doesnt seem to be working...
what do you have to say?
and thanks for the reply
guys thanks for the reply
but no luck... is there any sofware that can check if the components are working and ok, or simply what should i do. The info about the problem in a nut shell is
First the loading happpens with the O2 screen then the "Windows mobile screen says Tap the screen to setup the pocket pc" Then when i tap the screen next screen comes saying "ALIGN SCREEN" with a crosshair in the middle of the screen when i tap it with the stylus it moves till all four corners are tapped which crosshair point to. But now the problem begins.
The same screen repeats and asks for the same procedure again and again and again And the Xda processing doesnt move further.
i even flashed the ROM but same thing........
no luck
HELLLLLLLLLLLPPPPPPPP!!!!!!
REPLACE THE BATTERY
Have you bought a new battery yet?
Like I said above, my MDAII went through the wash. Just like you, i got the align screen process followed by a spontaneous hard reset. I bought a new battery, charged it up in the cradle overnight, then popped it into my machine. Good as new.
Don't mess with the software until you try a brand new battery.
Cheap and effective.
Hmm, the touch screen is responding to taps, but maybe its a bit 'offset'.. I mean maybe when you tap exactly center, it will receive your tap to be a lot more offset to right, left, up or, down.. Cos that's what making the 'align screen' asks you to realign again and again..
Hi Tanvir,
I want some of the others to advise on what I am suggeting. On my xda I ( which I own as well as a Blue Angel) we are able to put it into boot mode and press the "action" or was it the "contact" button to get it into test mode. Being I don't own a Himalaya but I would guess that they would have that function too, and in that function it has a test for the aligment screen which it might be able to align in the test mode away from the OS running. If someone has the tip for helping Tanvir of getting his unit in to test mode, Please someone post it for him. Also being I don't own the XDA 2 if anyone has anything to add on my suggestions, the floor is open. let me know how it's going Tanvir. Cheers.
Shane
I'm sure Tanvir's digitizer is no more...
Go to www.ppctechs.com and purchase a new one... not that expensive!
Good luck!
Rayan
Hi shane,
thanks for the help and time i ll try the process u suggested and lets see what happens, i ll inform you if any luck,
An thanks to all the guys for helping,
Thanks
Tanvir
hi jamil
ive guessed that posibility too, but the question is there is no way to fid out if it s he reason...
thanks
tanvir
Try this:
1. Wait till the screen misaligns
2. Switch off device
3. Use a clean cloth and apply pressure EVENLY on the WHOLE of the screen (as if 'ironing' the screen)
4. Power on the device
My XDA Trion (HT626) re-aligns itself WITHOUT having to go through the screen alignment 'routine'.
How about yours?
hellogts said:
Try this:
1. Wait till the screen misaligns
2. Switch off device
3. Use a clean cloth and apply pressure EVENLY on the WHOLE of the screen (as if 'ironing' the screen)
4. Power on the device
My XDA Trion (HT626) re-aligns itself WITHOUT having to go through the screen alignment 'routine'.
How about yours?
Click to expand...
Click to collapse
And how long you have to re-do again ? Or only one time for yours then no more misalignment?
hellogts said:
Try this:
1. Wait till the screen misaligns
2. Switch off device
3. Use a clean cloth and apply pressure EVENLY on the WHOLE of the screen (as if 'ironing' the screen)
4. Power on the device
My XDA Trion (HT626) re-aligns itself WITHOUT having to go through the screen alignment 'routine'.
How about yours?
Click to expand...
Click to collapse
And how long you have to re-do again ? Or only one time for yours then no more misalignment?
Re
I don't know, here are my thoughts.
I am 99% sure that screen pressure will affect alignment - when I had misalignment, i used the stylus to press the screen in different areas, the contact point position will change in response to this, though i have no idea where it will change to.
So even if my method does have some effect, eventually the screen layer will 'loosen' again and you will have to 'press it back'.
The 'loosening' of the screen layer may be due to vibration, heat (from battery?), deficient screen etc.
a question a bit OT: how much time after the first start your TyTN had the mis-alignment of the screen? you found it also in the very first days of use?
whassup people
had the same problem..got the tynt yesterday..today have scrreen alignment issues..tried what u told me n works..
hopefully it will keep working
thanks
works for me too
I have had an m3100 for a month now and no screen problems until last week. getting more and more frequent now. 4 or 5 times a day at the moment.
sometimes just opening the keyboard and closing it again sorts it. sometimes just pushing the screen gently here or there sorts it. if I power off and run my finger around the perimeter of the screen that always sorts it out!
I have a screen protector fitted. is this a factor?
I think it maybe due to pressure on the casing when its in my pocket sending the screen out. I've never used the magnetic case and I've not tried the screw adjustment thing yet.
my problem is, is that i've flashed the rom so I not going to be able to send this back easily for exchange even though I have orange care.
daddyo said:
works for me too
I have had an m3100 for a month now and no screen problems until last week. getting more and more frequent now. 4 or 5 times a day at the moment.
sometimes just opening the keyboard and closing it again sorts it. sometimes just pushing the screen gently here or there sorts it. if I power off and run my finger around the perimeter of the screen that always sorts it out!
I have a screen protector fitted. is this a factor?
I think it maybe due to pressure on the casing when its in my pocket sending the screen out. I've never used the magnetic case and I've not tried the screw adjustment thing yet.
my problem is, is that i've flashed the rom so I not going to be able to send this back easily for exchange even though I have orange care.
Click to expand...
Click to collapse
a most probable hardware issue, i have my lcd replaced and everything went pretty okay
I think.... HTC produces device while they're drunk... How was it possible? I'm a developer and after I finished to develop a software "I MUST" test it because if something doesn't work my boss become a T-Rex, and "I WANT" test it because in my opinion custom satisfaction is much more important then moneies.
Sorry for my poor english, I'm lerning it.
I am a disappointed XDA Trion owner.
Anyone with this problem try this out:
Open up the keyboard and flip the device over so you are looking at the back.
You will see two screws at the top of the screen on the rear. Losen them off a bit and retighten, but so that they are NOT AS TIGHT as they originall were.
See how you go.
I saw this mentioned here...apparently it can fix the problem for good. The issue is that the screws were overtightened at the factory and there is also a seal that runs out the edge of the screen. As the device gets used/warm the seal expands a bit causing pressure to be applied. If the screws are over tight then this impacts on the touchscreen causing the misalignment.
Try it...might fix it...
Hello
I bought mine Vario II (with CoPilot) just 8 days ago, so I've enjoyed it quite a lot for the past days
yet .. ~30 hours ago I found out that the touch screen was not responding at all .. well restart did not help, getting the battery out and putting it back again didn't help too ... I tried to do EVERYTHING with the thing ... starting with restoring factory settings (all the data! ) , ending with browsing the forums for common failures ...
Finally I ended up with the very start page where the Vario II asks for tapping the screen (irony huh ?) to start setting it up ..
Since I was not able to make it work again (the whole thing seemed to be working fine ... just the touch screen ... ) so I brought it to the local T-Mobile shop today in the morning.. guess what, the guy at the shop just removed the battery and put it back again (I've done that XXX times during the night) AND IT STARTED WORKING again ... I couldn't understand anything there, felt really lame
anyway after I've left the shop and used it for quite a bit it started again .. now I've kind of figured it out .. when I'm using the device actively (the temp raises) and it starts at the top right corner of the screen .. the touch screen just flickers there and then after a minute or so it doesn't respond at all any more .. if I just put it away and don't use it - the screen responds again after some time ...
NOW finally the question is: has anyone had any problems with Vario II like I do? I ought to think that it is a somewhat faulty device that I've got (it hasn't been physically damaged)
PS the touch-screen gets stagnant faster with bigger programs (CoPilot, Skype, etc...) and it takes some time to get stuck with just using the phone...
btw I've put a temperature thingy in the device - it shows that the battery temp is at 42 C . Isn't that a bit too much ?
yeah and how do I figure out what version it is ? I mean the S/N that is mentioned here ( http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems )
?
wundis said:
anyway after I've left the shop and used it for quite a bit it started again .. now I've kind of figured it out .. when I'm using the device actively (the temp raises) and it starts at the top right corner of the screen .. the touch screen just flickers there and then after a minute or so it doesn't respond at all any more .. if I just put it away and don't use it - the screen responds again after some time ...
NOW finally the question is: has anyone had any problems with Vario II like I do? I ought to think that it is a somewhat faulty device that I've got (it hasn't been physically damaged)
Click to expand...
Click to collapse
Yes, one of my Hermes' had the exact same problem - touch screen malfunction starting at the upper right corner when temperature rose. The usual tricks to solve the screen alignment problem (loosening the screws, removing the gasket with a stripe of a business card) didn't help at all. I returned the device and got a new one.
yeah and how do I figure out what version it is ? I mean the S/N that is mentioned here ( http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems )
?
Click to expand...
Click to collapse
It's printed on the box (at least of an O2 Trion) and on the sticker underneath the battery. Just look for the S/N starting with HTC6xx... but "our" defect is not the normal SA problem, it seems to be much rarer and not described in the Wiki.
Cheers
Daniel
Thank you so much for the answer Daniel, I'll get them to change it tomorrow.
I have exactly the same problem with my TyTN. In the morning, after the phone has been off all night, the touchscreen works for maybe 30mins, then the phone warms up and the screen ceases functioning. Bizarre though - I got the phone about two weeks ago - the screen worked fine (i.e. under all temp. conditions) for about 7 days, then it decided to crap out. Tried all the usual SA type solutions - as you guys noted above they didn't work. Gonna have to go back to the shop and get it replaced :-(
Oh, nearly forgot, s/n is HT632
One other thing I noticed (not sure if this is normal behavior or if it started after the touchscreen borked) - When the phone is active (i.e. not locked or in standby,) the top status leds (wifi, bluetooth, gsm) don't flash. Once the device is put in standby (i.e. tapping the power button) they start flashing again. Like I said, not sure if this is normal or if its related to the touchscreen going.
Vrobenmat said:
One other thing I noticed (not sure if this is normal behavior or if it started after the touchscreen borked) - When the phone is active (i.e. not locked or in standby,) the top status leds (wifi, bluetooth, gsm) don't flash.
Click to expand...
Click to collapse
This is definitely not normal. But it's an interesting observation. If the TyTN were a car, I'd say there's a bad ground connection somewhere.
Try a hard reset, and if that doesn't solve the problem, have it exchanged. (I very much doubt that a hard reset will help, but at least here customer service refuses to exchange a device before you tried a hard reset. )
Cheers
Daniel
Hard reset borked even more. Could't get past the touch screen calibration. Phone is now in the freezer to cool down - hopefully the touch screen will work long enough so I can get past the calibration
*EDIT* Just got it out the freezer (nice and cold now.) Hard reset, got through the calibration, everything ok for about 10 mins. LED's flashing with backlight on and touchscreen working. Then - touchscreen non-responsive at exactly the same time the status LED's cut out. I'm hypothesising that there's some kind of electrical short between the circuitry for the touchpad and the status LED's - it shorts as the devices temperature rises and (i guess) some of the materials expand and come into contact with each other. Since I don't want to void my warranty in case I have to take the phone back to the store, I haven't opened it up to confirm this. Has anyone had a detailed look at the connections at the top of the screen and around the status LED's to see if my explanation is at least possible? (then I might open it up and see if I can insulate the connections.)
tadzio said:
Yes, one of my Hermes' had the exact same problem - touch screen malfunction starting at the upper right corner when temperature rose. The usual tricks to solve the screen alignment problem (loosening the screws, removing the gasket with a stripe of a business card) didn't help at all. I returned the device and got a new one.
It's printed on the box (at least of an O2 Trion) and on the sticker underneath the battery. Just look for the S/N starting with HTC6xx... but "our" defect is not the normal SA problem, it seems to be much rarer and not described in the Wiki.
Cheers
Daniel
Click to expand...
Click to collapse
I have the exact same problem!!
Two additional points :
1) my device screen will not switch off automaticaly and will stay on for ever unless I switch it off
2) When the issue manifests itself for the first time the device would automaticaly go back to the today screen like if the OK button would have been pressed many time or ... was stuck!!
That's my second Tytn device the first one had the SA defect.
I was so happy when I got my new one because the S/N showed HTC637XXX but sounds like a new issue even though I'm pretty convince that that the SA issue is not far from being related to this one.
My device SPV3100 HERM100
Hello lads,
Absolutely everything you've posted seems to be happening to my device.
Now the touch screen fails to respond even if it's cold (been lying on the bed for 5 hours doing nothing at all .. ). damn... seems like I'll have to ask the local shop to get me a free portable refrigerator for the thing to work properly
HT645
Vrobenmat said:
Hard reset borked even more. Could't get past the touch screen calibration. Phone is now in the freezer to cool down - hopefully the touch screen will work long enough so I can get past the calibration
*EDIT* Just got it out the freezer (nice and cold now.) Hard reset, got through the calibration, everything ok for about 10 mins. LED's flashing with backlight on and touchscreen working. Then - touchscreen non-responsive at exactly the same time the status LED's cut out. I'm hypothesising that there's some kind of electrical short between the circuitry for the touchpad and the status LED's - it shorts as the devices temperature rises and (i guess) some of the materials expand and come into contact with each other. Since I don't want to void my warranty in case I have to take the phone back to the store, I haven't opened it up to confirm this. Has anyone had a detailed look at the connections at the top of the screen and around the status LED's to see if my explanation is at least possible? (then I might open it up and see if I can insulate the connections.)
Click to expand...
Click to collapse
Might get a chance to have an internal look tomorrow. From memory, and can't remember if the Wiki or Japanese dismantling site shows this, but I recall only a single mylar ribbon cable coming from screen area through to main board. There are if memory serves push in multi connectors from the bottom hard keypad and from front camera board (inc LEDs) to the muti ribbon cable on the back of the screen. Thus, simply put the screen, camera,hard phone keys all connect at the back of the screen to a single multi ribbon cable that goes to main board. Possibility then of a short with digitizer is at least possible. Of course digitizers are suceptible to current leakage and field interference so would not have to be an actual physical contact but could just be a close proximity issue.
Mike
Facing the same problems...
... I've been thinking about repalcing the display and the touchscreen. But now, considering that it is a HW issue, I can only replace these two things. If the bug is in the module above the screen (statur leds and camera) or related to the wireing at the back of the screen, it won't get rid of the problem. On the other hand, if it is a problem with the screen getting too hot, then I'm on the right track...
Has anyone tried this yet?
I'll try to call HTC on monday, maybe they know where the bug is.
HTC is not able or not willing to share what they know about the problem...
Hello, they excuse my English, I am possessor of a TYNT and I am with he himself problem that you, the problem is a failure of weld in the processador, when it reaches certain temperature fails and cooling it or pressing strongly on the processor it lets fail.
Greetings.
ezbook said:
Hello, they excuse my English, I am possessor of a TYNT and I am with he himself problem that you, the problem is a failure of weld in the processador, when it reaches certain temperature fails and cooling it or pressing strongly on the processor it lets fail.
Greetings.
Click to expand...
Click to collapse
There may well be truth in what you say, I too believe it is something similar in some cases.
Do you have any proof of your suggestion. Can you provide pics or a diagram of the solder point you mean??
Mike
Hmm? The processor...?
...sorry, don't think so.
It's just that this bug occurs after using a device for months, isn't it?
Now, the first two weeks I installed all kind of programs using the wireless LAN almost permanently. My Hermes was never as "hot" as during its first two weeks. And what about the sliding-out of the keyboard? Doesn’t it always start there? This just doesn't sound right, does it?
Just received an email from someone who drew my attention to the ribbon cable connecting the upper and the lower part. What if there is a short one due to the plastic scratching the cable and then... who knows?
However, I do not disagree as far as the temp is concerned. Therefore, I'll put my Hermes on ice and see how long it does things right...
And still, there is no chance that it is related to the processor. If the processors ALU is getting too hot the entire device would be effected, wouldn’t it?
Anyways, I'm determined to find out what it is!
++ I just found a very peculiar post in the WIZARD forum. It was about some top-side buttons that kept pressing
++ without even touching… Opening the assigned programs over and over again. Odd, isn’t it?
++ That’s a HTC device AND has a sliding keyboard with a ribbon cable as a connector…
++ Yet, it operates with a different processor on a different main board.
++
++ Still blaming the processor?
microft said:
...sorry, don't think so.
It's just that this bug occurs after using a device for months, isn't it?
Now, the first two weeks I installed all kind of programs using the wireless LAN almost permanently. My Hermes was never as "hot" as during its first two weeks. And what about the sliding-out of the keyboard? Doesn’t it always start there? This just doesn't sound right, does it?
Just received an email from someone who drew my attention to the ribbon cable connecting the upper and the lower part. What if there is a short one due to the plastic scratching the cable and then... who knows?
However, I do not disagree as far as the temp is concerned. Therefore, I'll put my Hermes on ice and see how long it does things right...
And still, there is no chance that it is related to the processor. If the processors ALU is getting too hot the entire device would be effected, wouldn’t it?
Anyways, I'm determined to find out what it is!
++ I just found a very peculiar post in the WIZARD forum. It was about some top-side buttons that kept pressing
++ without even touching… Opening the assigned programs over and over again. Odd, isn’t it?
++ That’s a HTC device AND has a sliding keyboard with a ribbon cable as a connector…
++ Yet, it operates with a different processor on a different main board.
++
++ Still blaming the processor?
Click to expand...
Click to collapse
And you are right too! if it appears that I am tending to agree with both above posts when on the face of it they disagree with each other it's because:
1
There are different manifestations of this problem - the causes may not always be the same
2
I agree it's NOT the processor and firmly believe it's hardware related. Of course it could be be a break (sometimes intermittent) in contact somewhere between screen and board or even a broken contact on the board (IN SOME CASES)
3
In other cases it's just pressure being put on the touch sensitive screen often at the very inconvenient top right corner that closes/minimises applications or opens start menu.
There has not been a reliable way to fix this issue other than device replacement. Replacing the screen has been notable for it's failure to resolve the issue.
Mike
mikechannon said:
And you are right too! if it appears that I am tending to agree with both above posts when on the face of it they disagree with each other it's because:
1
There are different manifestations of this problem - the causes may not always be the same
2
I agree it's NOT the processor and firmly believe it's hardware related. Of course it could be be a break (sometimes intermittent) in contact somewhere between screen and board or even a broken contact on the board (IN SOME CASES)
3
In other cases it's just pressure being put on the touch sensitive screen often at the very inconvenient top right corner that closes/minimises applications or opens start menu.
There has not been a reliable way to fix this issue other than device replacement. Replacing the screen has been notable for it's failure to resolve the issue.
Mike
Click to expand...
Click to collapse
So do you think the bug is to be found on the main board at all?
I'm planning to replace some parts from the screen half. In fact there are just 3 possible error sources:
1) The lcd in combination with the digitalizer;
2) The ribbon cable connecting screen parts and keypad at bottom; and
3) The keypad at the bottom itself
The ribbon cable includs the electronics for the status leds as well as the EARphone. ;-)
Soon I will be on all three of the above parts and if the error ain't there... I'm going to be MAD.
Will keep you IN THE LOOP!
Hello again, my conclusion is based on which I have disassembled my TYNT completely and I have connected it without the keyboard, of this form I have hoped to that it began to fail, later I have been moving and touching in any case the flat cable that unites the motherboard with the screen, the small circuit that takes built-in without obtaining results, single I have even obtained that it returns to work blowing air on the strongly pressed processor or on. Another observation is that if just ignited the machine and working correctly we applied single heat on the processor, begins to fail the touch screen. To my also is to me strange east failure since the temperature of the processor is not excessive when it fails, in fact desire firmly to be mistaken because there am lost the guarantee. Seguire investigating is matendre informed to you.
Greetings.
microft said:
So do you think the bug is to be found on the main board at all?
I'm planning to replace some parts from the screen half. In fact there are just 3 possible error sources:
1) The lcd in combination with the digitalizer;
Click to expand...
Click to collapse
May be a fault there, but if it's just a squeeze due to heat ? pressure it may not resolve the issue.
2) The ribbon cable connecting screen parts and keypad at bottom; and
3) The keypad at the bottom itself
The ribbon cable includs the electronics for the status leds as well as the microphone.
Soon I will be on all three of the above parts and if the error ain't there... I'm going to be MAD.
Will keep you IN THE LOOP!
Click to expand...
Click to collapse
I assume you mean earphone above as the microphone is on the mainboard.
Mike
Again I have tested, with the disassembled machine totally, start up it, I hope to that the touch screen does not respond and I put my tynt in the refrigerator, after two minutes and without moving I touch it the screen and magic, works correctly hata that again coje the room temperature.
Greetings.
ezbook said:
Hello again, my conclusion is based on which I have disassembled my TYNT completely and I have connected it without the keyboard, of this form I have hoped to that it began to fail, later I have been moving and touching in any case the flat cable that unites the motherboard with the screen, the small circuit that takes built-in without obtaining results, single I have even obtained that it returns to work blowing air on the strongly pressed processor or on. Another observation is that if just ignited the machine and working correctly we applied single heat on the processor, begins to fail the touch screen. To my also is to me strange east failure since the temperature of the processor is not excessive when it fails, in fact desire firmly to be mistaken because there am lost the guarantee. Seguire investigating is matendre informed to you.
Greetings.
Click to expand...
Click to collapse
This is very interesting. When I said above it is not the processor, I meant it is not a software issue related to the processor. It can of course be a heat related problem with the processor. To summarise what you have found:
1
You have a device that when first started works OK
2
If you apply heat (but not much) to the processor it fails
3
If you apply pressure to the processor it works again
4
It begins working again when you blow on the processor or put it in the fridge.
5
If you move/press or ensure the ribbon cable has a firm contact - this has no effect.
Please post if any of the above is NOT correct ALSO please post which chip you are heating/pressing.
Cheers
Mike
Hello again, everything is correct except point 3 really when this failing and you press on the then microprocessor the touch screen works correctly. Associate images.
Greetings.
EDIT by Mike. Point 3 has been edited in Mike's post to show the correct situation.
I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs! I'll soft-reset and sometimes it wont boot up, it just hangs at the windows logo screen. I upgraded the ROM to the newest from Cingular thinking it was some program that was doing it, but it comes back.
When it's in portrait mode, it's the upper right hand corner. When it's in landscape, it clicks the start button(upper left) so I dont think its a program thats making it click, but something physical touching that certain spot. Anyone have any idea?! I thought something was stuck in there but it's clean.. this is so annoying, I cant even make a call since it clicks exit when it comes up! It stops SOMETIMES for a few minutes but then it comes back after a while.. anyone else?
Give it a yung choo kung foo whack, take a run-up.
...
Sounds knackered, you could try the screen alignment fix, pressure from the gasket may be causing this:
http://wiki.xda-developers.com/index.php?pagename=How to fix the Screen Aligment issue
Your best bet is to send it back for repair though .
I bought it off ebay.. so no warranty
It's weird because I take a very slim credit card( 1/2 the thickness as regular cards) and slide it in and bring up the plastic around the screen and it STILL does it!! nothing is touching the screen at all. Also, my alignment is still spot on perfect.. what gives?
Oh yeah, I did smack it a few times and it works sometimes.. It's been okay right now for about an hour but I know it's going to be short lived..
Did you try loosening the screws?
MilanoRex said:
I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs!
Click to expand...
Click to collapse
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel
tadzio said:
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel
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Click to collapse
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.
Your case is putting pressure on that part of your screen. It is not device specific. Slip a piece of paper under the case to check for clearance. I use under the case screen protectors and have seen this before. You may be able to simple pry the case and create some clearance.
I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated
MilanoRex said:
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.
Click to expand...
Click to collapse
The iPhone? You're going to actually exchange this beautiful piece of full-fledged mini-computer &phone in one goodness for an iPhone? Note: This was not meant to flame anything or anybody. If you feel that I have, I deeply apologise.
jotham said:
I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated
Click to expand...
Click to collapse
I've inserted a small piece of plastic between the frame and the screen (one month ago).
Here you will find a resume of proposed working solutions
http://forum.xda-developers.com/showpost.php?p=1056346&postcount=227
Can you tell us the serial of your Hermes? (HTC62xxxxx, 63, 64)
That is the same problem I had with my 8525. I tried ALL the solutions here in the forum but nothing solved it. I finally returned it to Cingular and they gave me a brand new one with zero hassle. Two weeks in on the new one, and it's working like a champ (knock on wood).
the S/N is HT657xxxx
Nothing is putting pressure on the screen, I've pried some clearence between that part of the screen and it still does it. I dont even have a Cingular account, so I doubt they'd help me
My only other option is to take it apart(following the japanese website instructions) and see what's going on.. Maybe something underneath the screen is doing it? I dont know..
Oh yeah, not only did i loosen the screws behind the screen but I completely removed them and it STILL does it. I found the registry setting for screen sensitivity and lowered it from 7,xxxx to 5,xxx and it did nothing..
Hi, ive experienced two issues with my Touch HD, one of them is that the phone calls get disconnected at a random time. I can talk for 5 minutes and suddenly the phone shuts down the call... And the other issue is with the screen, wich is demonstrated on the attached picture. It comes and goes, so its not persistant but it looks really bad on the screen when its there. The attached picture is coming from a Diamond, and it looks exactly like the problem I have on my Touch HD.
Can anyone confirm this and perhaps come up with a solution?
Thanks
Hello
If you have the protection foil adhesed to your screen it could definitely be that...
Consider that your device heats up when charging or while you do lot of stuff with it - hardware heats up and the glue or whatever it is comes off so your foil does the same
My friend had the foil on but got really fed with it so he just took it off and no more stuff like that on your screen...
If you do not have this foil it is probably a HW issue with your screen thus you should get it replaced - whole device of course....
hope I helped...
about random dropping the calls there are several discusiions around. just use search option!
hint:
try to change settings-phone-band-network type from auto to just gsm
3g is known as often drop the quality and maybe your phone try to switch from 3g to gsm.
if this is not the situation, look around, maybe someone found the solution
about the rainbow stain, could it be just moisture caused by moving from cold temperature to warm temperature?
is it still there if your phone is out in cold air? did you noticed if the stain is always there or it occurs only when the phone became hot?
if this is the situation, you have to remove the shield from screen and install it (or a new one) again but on a dry screen.
if you don't have a screen protector, then your problem is more complicated as the moisture is between your screen layers and can be changed only at a htc service center
I also read somwhere (forgot where) that the rainbow stain can be caused by pressure
yours is a very neat rectangle
does it always appear in the same place ?
when the pressure releases later it can then vanish
this is the link, it also explains how to solve the stain issue
http://forum.xda-developers.com/showthread.php?t=468840&highlight=oil+stain
Sopis said:
Hello
If you have the protection foil adhesed to your screen it could definitely be that...
Consider that your device heats up when charging or while you do lot of stuff with it - hardware heats up and the glue or whatever it is comes off so your foil does the same
My friend had the foil on but got really fed with it so he just took it off and no more stuff like that on your screen...
If you do not have this foil it is probably a HW issue with your screen thus you should get it replaced - whole device of course....
hope I helped...
Click to expand...
Click to collapse
Hi Sopis, no I dont have the protection foil on my screen, its not the issue here, but thanks for your idea.
zesper said:
this is the link, it also explains how to solve the stain issue
http://forum.xda-developers.com/showthread.php?t=468840&highlight=oil+stain
Click to expand...
Click to collapse
Zesper, thanks for the link.. this is the issue with my Touch HD. Its now shipped for repair and I hope the warranty will cover it. The funny thing here is that the problem comes and goes.
Regarding the dropping calls, ill try with the switch to gsm, once its back again from repair.
Thanks