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Note 4 locked because of hard reset:(

Ok I tried to be smart and did a hard reset on my Note 4 because i thought this would help me get lolipop update for my phone (stupid i know) , my phone is stuck on samsung account window after rebooting and I am unable to use my note 4 since yesterday. it says
"This device is locked because of an abnormal factory reset...bla bla bla." and it wont let me pass this window, every time when i enter my samsung account details it says "processing failed.
what can i do ? please help

What carrier?

rohit_tripathi60 said:
Ok I tried to be smart and did a hard reset on my Note 4 because i thought this would help me get lolipop update for my phone (stupid i know) , my phone is stuck on samsung account window after rebooting and I am unable to use my note 4 since yesterday. it says
"This device is locked because of an abnormal factory reset...bla bla bla." and it wont let me pass this window, every time when i enter my samsung account details it says "processing failed.
what can i do ? please help
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hi ,
was your Reactivation lock tick ( if so you have to log into Samsung account)

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