2018 may be late in the game to become a new owner of a OnePlus 2 phone. But here I am. My main phone at present remains a Samsung Note 4, and I'm trying to get a feel for how this old (but not as old as the Note 4) phone can be repaired. My issues are a mix of battery, possible circuit board, and other problems / eccentricities.
The phone was given to me non-working. I have a minor-league reputation for rescuing phones, so thought I'd try this one.
First, I had to get it up and going. Nothing worked initially. I wasn't delighted to find out the battery is only accessible after removing two covers and about 30 microscopic screws. I reset it by pulling the small "plug" at top center-right and the phone decided to allow me to boot. I immediately (per instructions I found elsewhere here) went to fastboot and wiped the cache.
I did manage to install TWRP and the latest (as of a few days back) version of Lineage 8.1. But then the problems began again. The phone would suddenly, after charging for a while (and reporting a battery that was nearly charged), shut down. No charging icon showed on the screen.
Fast foward. Today, I got a cheap knock-off battery in the mail. It intially worked and I got it nearly charged. But after more spontaneous reboots I noticed something odd; in TWRP, the battery said only 50% charged while in Lineage it said 97% charged. So once again I wiped the cache and this time the ART/Dalvik cache as well (pointless, but ya never know).
This did get the two percentage reports matching up. And initially it got the phone working again. But alas, once again, the phone started the shutting down.
Currently, I'm leaving it overnight to charge - if in fact it is charging (how does one tell)? If that doesn't work, I'm thinking about using Odin to totally reflash the original version of the operating system.
Any other ideas or input - including laughing at me for bothering with this - is permitted.
I will say that the engineering of this phone compared to the older Note 4 leaves the Note easily the winner; to take its battery out is a matter of 20 seconds. Really not impressed with my OnePlus experience so far...
Thought I'd update things. After spending a day on sites (here and on the official OnePlus community boards) I tried any number of fixes. I'm reasonably convinced the only way to somewhat consistently start my particular OnePlus 2 phone is to:
1. Open it up, thus voiding the warranty (hehehe.... by now that's void anyway).
2. Unplug the battery's small plug at upper right-center of battery (a fingernail works fine, but do make sure the phone isn't plugged in!)
3. *Leave the back off* or at best gingerly snap it on but without attaching the screws. (Every time I did so, even after extensively using the phone while it lay on my sofa's arm and rebooting it numerous successful times previous to replacing the screws, the phone refused to reboot.)
4. I also cleaned the usb c socket with a wood toothpick and was a little surprised at how dirty it was; I did the same in a minimal way to the battery contacts.
5. I found no real use to having the actual OnePlus charger; I used it a bit but my best results came from the Samsung charger and a new (though cheap) usb c cable I nabbed via ebay.
Today I did get the phone going and intentionally wiped Lineage and installed the latest (2017) version of the OnePlus2 official os. It went on fine. I rooted it, installed apps, and (as mentioned) repeatedly shut down and restarted the phone, which promptly restarted with only a 3 second lag. I did this 5 times because one thread I found suggested this was an official OnePlus suggestion. (I rolled my eyes but did it anyway.) Played with the phone a bit, then shut it down again and screwed the back on. As noted, the phone suddenly wouldn't turn on again.
In summary, I'm not sure if this phone can be meaningfully resurrected. If I knew where what may be a short in it was, I could possibly replace that part. But I have little idea and am not quite the geek enough to sort that out. I am guessing at a short because without the lid or screws, it wants to work. It wants to be a good phone for me and I'll keep toying with it for a while longer.
Any suggestions appreciated.
Third post is a question for others:
Has anyone else experienced their OnePlus 2 working fine *without* the back cover screwed on, but as soon as it was screwed on the phone stopped working and wouldn't start again? And, if so, did they ever sort out why?
I'm going to make this a separate discussion.
Hey. I experienced the same symptoms with a "official" replacement battery I found online. Random reboots over and over again until I couldn't even turn it one anymore.
TWRP was always showing different battery percentages than OS.once I put back in my old but original battery that came with the phone it turned on again and it works flawlessly again.
maikl91 said:
Hey. I experienced the same symptoms with a "official" replacement battery I found online. Random reboots over and over again until I couldn't even turn it one anymore.
TWRP was always showing different battery percentages than OS.once I put back in my old but original battery that came with the phone it turned on again and it works flawlessly again.
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This is something I've read, and may well do. It also, however, raises another thorny set of issues re battery calibration. I understand that sometimes new batteries have to be "calibrated" by being charged, discharged completely, charged again, discharged completely, and charged yet again and discharged. After that, things are supposedly going to run right. Trouble is in my case, the phone doesn't want the battery; it keeps stopping completely and not restarting. Either the battery stats are wholly inaccurate (says around 57% charged during those brief times I've had it up) or I need to go with your idea. Trouble is there the original battery from this phone is dated 2015; I hope it has anything at all left to give.
shonkin said:
This is something I've read, and may well do. It also, however, raises another thorny set of issues re battery calibration. I understand that sometimes new batteries have to be "calibrated" by being charged, discharged completely, charged again, discharged completely, and charged yet again and discharged. After that, things are supposedly going to run right. Trouble is in my case, the phone doesn't want the battery; it keeps stopping completely and not restarting. Either the battery stats are wholly inaccurate (says around 57% charged during those brief times I've had it up) or I need to go with your idea. Trouble is there the original battery from this phone is dated 2015; I hope it has anything at all left to give.
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Click to collapse
Mine is dated 2015 as well and I'm getting through the day with closely 3 hours of SOT.
maikl91 said:
Mine is dated 2015 as well and I'm getting through the day with closely 3 hours of SOT.
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Click to collapse
I'm trying this in desperation. The phone has gone completely unresponsive at this point, and I'm looking at having a technological paper weight. Hope I can resurrect it but the odds are not good.
Some progress, some regress.
Here's what I'm seeing. I can get the phone up and running again after extensive recharging. As long as I leave the back of the phone off - that is, both the inner and outer backs - it seems willing to keep running. As soon as I snap the inner back into place, not even with the screws yet, the phone locks up. Soon after, around 10 to 20 seconds, it shuts off. Sometimes it will restart and other times it won't for a long time, even after unplugging and replugging battery.
Has anyone else run into shorting or grounding issues associated with the back (inner, the one w/ 18 screws) case?
I am now back to a dead phone. A new (3rd party) battery is my current hope... charging it for over a day now has not yet led to the phone showing any sign of life.
One other question: I know both this cable and charger work, but as they are not the "original" OnePlus charger / cable combo, could that be the difference? I'd appreciate it if there is any clear evidence regarding this question.
The below article raises a disturbing possibility, based on the reality that OnePlus cables and chargers are - by OnePlus' own admission - non-standard and possibly could harm other electronics. But on top of that, and not well explored in the article, is whether or not OnePlus' charger/cable combo might even be damaging to the OnePlus 2 (and other OnePlus phones). They "assure us" this is not the case. Hmm.
https://www.androidauthority.com/oneplus-responds-to-bad-usb-type-c-cables-658048/
I thought I'd update this thread with what may be the final installment.
I invested $70 in a highly bent but somehow still working second OnePlus 2 phone off ebay. (The guy had a great fall on a log story as to how the phone got bent.) Long story short... I gambled and won. That is, I gambled that the innards of the second phone would go into my first phone and that the first phone's screen would work. YES. And so, after playing amateur phone repairman, I have myself a OnePlus 2.
So many questions. Going to peruse this board now...
Related
Caveat - This is my son's phone, and only the recent observations are my own. I can't be sure he didn't do something to munge it up, though I am fairly certain he has not tried to flash it (I haven't either). In any case . . .
I bought an unlocked SMT5600 on eBay about 6 weeks ago. It worked great for about 3 weeks, then went on the fritz. It started by only booting to the red-green-blue OS screen. Removing the battery did nothing to reset it. It was still doing this when I retrieved it from my son. When I finally had time to look at it four days later, it booted once or twice to that screen, but then stopped doing even that. I have since done research online and not seen a similar situation. Other observations - there is no change if I swap out the battery for one that I know is charged. After replacing the battery, when I insert the charge cord (wall plug, not USB to PC) the power light flashes red briefly, then goes black and never comes on again.
Of course the eBay seller is telling me I'm SOL at this point. Before the problems began, I actually bought three more of these phones from the same seller and none has had any problems. My son is not into modding or installing programs, and tells me he has done neither. I think this is likely the case, but it is conceivable he or a friend might have tried something. So I am looking for assistance/direction in what to try next. Although I don't think I have the correct torx to disassemble it right now, I am willing to get the right tools and give that a go to avoid a $150 paperweight.
Thanks, mastman
booting to loader screen
I had this problem, turned out to be a faulty / stuck camera switch
check it clicks well, to check for stuck,
if it clicks well you will need to open the phone to check it with a meter.
not sure why its gone dead now, but sounds a little like a over flat battery.
Ive fixed these in the past by using a 300mah 3v suply for 20 secs at a time to bring it back up to a level the phone will charge.
please be very carefull li-ion cells are very dangerous, try useing a known good battery first in the phone to check its charging
good luck
j
My SMT5600 choked as it was being flashed, now it won't charge nothing, just a paperweight. Is there anyway to resurrect it? At all?
Thanks
Okay so I got my phone about a month ago, I had kept it stock for a week, went to a custom rom, and put it back to stock today.
Reasoning I went back to stock:
So I had been having an issue of not charging when I plug in the charger, the phone would recongized that it had been plugged in by bumping the battery meter to 100% instead of a charging icon. The LED light was blinking orange & green so I knew something wasn't right. I then proceeded to unplug the charger and saw that the 100% knocked down to 6% which it was at 8% when I plugged it in. After I saw that I removed the battery and tried a different battery ( brother has the same phone) and his was at 70% and I plugged in the charger and still the same thing happened.
So after this I have found out that it was the phone that had the issue as it was not charging the battery at all so I then returned to stock rom using my brothers battery and it still had the same issue.
I then saw the middle contact of the three golden contact on the back of the phone was sticking between the phone and the battery so I pulled out the battery and pushed the contact toward the phone and then I insert the battery back into the phone and then place the charger on it and then it started charging.
So now I need to confirm that this was the actual fix. Can anyone confirm that the middle contact is the actual one that charges the phone or was this just luck of the draw?
sorry for the long post but I thought this would be a big deal based on the design of the contacts aren't the best.
rlacsamana1989 said:
Okay so I got my phone about a month ago, I had kept it stock for a week, went to a custom rom, and put it back to stock today.
Reasoning I went back to stock:
So I had been having an issue of not charging when I plug in the charger, the phone would recongized that it had been plugged in by bumping the battery meter to 100% instead of a charging icon. The LED light was blinking orange & green so I knew something wasn't right. I then proceeded to unplug the charger and saw that the 100% knocked down to 6% which it was at 8% when I plugged it in. After I saw that I removed the battery and tried a different battery ( brother has the same phone) and his was at 70% and I plugged in the charger and still the same thing happened.
So after this I have found out that it was the phone that had the issue as it was not charging the battery at all so I then returned to stock rom using my brothers battery and it still had the same issue.
I then saw the middle contact of the three golden contact on the back of the phone was sticking between the phone and the battery so I pulled out the battery and pushed the contact toward the phone and then I insert the battery back into the phone and then place the charger on it and then it started charging.
So now I need to confirm that this was the actual fix. Can anyone confirm that the middle contact is the actual one that charges the phone or was this just luck of the draw?
sorry for the long post but I thought this would be a big deal based on the design of the contacts aren't the best.
Click to expand...
Click to collapse
On most cell phone battery packs the center contact(s) are a data or temp sensor connection, the power is input during charging and drawn during use from the outer contacts.
It depends on how "smart" the battery pack is that determines exactly what those center contact(s) do. In sophisticated packs there is actually circuity inside the battery back that monitors voltage, current draw and temp on the battery to determine the battery's charge status and communicates this back to the phone over a serial data bus with those contacts. on simple battery packs the center contacts are simply connections to a thermistor to monitor the battery's temp during the charging cycle, so the phone can cut off charging power if the battery starts to overheat.
In the end, yes, if the phone cant get a connection to those center contacts, it likely will not initiate a charge cycle. Attempting to charge a lithium ion with no way to monitor it is just asking for fire or explosion
d0ug's point above is backed up by the fact that several users have had issues with charging and/or booting the HD2 when that one middle pin gets bent (which seems like a fairly common occurance in this phone).
Ok, so i have been having the same issue and couldnt find any information till now.
Custom rom or not, if the middle term gets bent it will not charge right, also if the battery gets warm to a certain point it will shut off on you. I have also noticed, if your battery is below 50% and your using it intensively it will also stop charging the battery. When the status gets bumped up to 100% the led's will flash between red and green, this usually means there is an issue between the battery being over save charging temp, or a malfunction of the data sensor circuit in the battery. This is built into the hardware of the phone and is a safety measure.
This is from HTC Tech support this morning.
If any one elst can find out anything, im sure there would be people glad to hear.
Too bad the terminal being bent is from having to pull out the battery all the time
acessford101 said:
Ok, so i have been having the same issue and couldnt find any information till now.
Custom rom or not, if the middle term gets bent it will not charge right, also if the battery gets warm to a certain point it will shut off on you. I have also noticed, if your battery is below 50% and your using it intensively it will also stop charging the battery. When the status gets bumped up to 100% the led's will flash between red and green, this usually means there is an issue between the battery being over save charging temp, or a malfunction of the data sensor circuit in the battery. This is built into the hardware of the phone and is a safety measure.
This is from HTC Tech support this morning.
If any one elst can find out anything, im sure there would be people glad to hear.
Too bad the terminal being bent is from having to pull out the battery all the time
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I've never had to pull the battery when it freezes. I just hit the red reset button. Is that not working for people?
crisisinthecity said:
I've never had to pull the battery when it freezes. I just hit the red reset button. Is that not working for people?
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Click to collapse
In my case, I just never have anything pointy enough to press the reset button, at least not as handy as just sliding the batt up and out by an inch or so. I think out of all the soft-resets I've done on my HD2, maybe 2 were by pushing the little button (yellow in my case)
hmm, i just checked my center pin, its still good. Like someone said above, i also reset my phone by just poping the battery out.
Also in the same situation that i usually don't have anything around to poke the reset button. I don't think ive ever actually used the reset button yet. All my previous WinMo phones had a stylus and the reset button was on the outside of the device, no battery cover removal, so the reset button was convenient to use. Battery removal seems like the simplest thing to do, if you're already removing the battery cover, just pop out the battery
How often are you guys having to reset your phones that way that you are damaging the pin, are you rocking the battery into it, or kind of just pushing it in? i noticed that the contacts seem to only fold down, they don't fold up or push in.
Ill definitely keep in mind now to put the battery in with a slightly downward motion to make sure the pins fold down, and don't get mashed in, which is where im guessing the bending is happening for you guys
My left pin got bent from all the battery pulls I've been doing. I think it happens when you don't slide it in at the right angle as d0ug has suggested. Now every time I do it, I make sure that all the pins are contacting correctly. If my left pin gets bent outward, the phone does not power up at all. (which made me freak out thinkin I broke it) Both stock and cooked ROMs have required battery pulls occasionally. Overall, I think I have to do battery pulls WAY WAY WAY more than I did with my previous MT3G. So far I have tried Kumars and Elegancia ROMs. I wish I could find a stable ROM that requires zero battery pulls. =T
yupp had the same problem with the connectors under the battery
I went in for a refurb and used it for a day and that pin was already bent so i went back in and this one seems to be in good working condition.
I think they should have done better job with the pins as I have never had these issues with any other phone.
WOW!! that fixed my problem.
*sniff* I love you guys! Thnx for the fix!
I'm trying out a couple of HD2s that an acquaintance had no business getting and is now looking to unload. The one is practically right out the box, the other looks like it has been around the DC loop a few times. I'm testing the well travelled one out when it looked like it needed charging, so I plug it in and start looking at the nice one. After 2hrs, I hear the tramp vibrate. When I go to see why it vibrated, it won't turn on again! It's after midnight, I haven't purchased it yet, haven't loaded a cooked ROM, haven't even run a stock update and it's already screwing up!?!? Since I had two I did some battery swaping then both went into boot loops. Many hours and a few gray hairs later, I got them both working again. I left them essentially alone until today. When the spouse went to sync the well-used of the HD2s, he noticed it needed charging. After almost an hour, he noticed that it had less charge than when he plugged it in. I noticed the charge light wasn't steady, it's flipping between red, green and nuttin'. My spouse, who had already laid claim to this HD2, did as he always does and jumped to the worst conclusion. I said make no inferences until we get home and check this forum. I knew you'd have the answer and you did not fail me! Best yet, it cost me nuttin' to fix!! Now do I point this out as a flaw for potentially lowering the sale price?
Thanks again!!
My take on this is that the flaw is in the way the battery wants to come out. When you lift using the tab on the left side, it tries to come out at an angle, angling from top left to bottom right, which means the connectors come away unevenly, and since the connector plates on the battery are inset, the plastic of the battery casing catches the pins as the battery rotates on its way up.
I keep my thumb on the battery just above the sim card until the battery is out about 45 degrees both top left and top right, and then pull it towards the top of the phone so the connectors all come away evenly, rather than being dragged up and over the pins.
not boot looping, just nothing at all. The phone won't power on.
The battery ran completely out, but now, after charging it overnight, it will not power on at all. I've seen various threads saying to take the battery out for 30 min or so, try pulling the battery & SD card WHILE it's plugged into the charger, try booting it with no battery at all (just charger), and all of them state to use the wall charger, as being in a PC USB port won't be enough.
I've tried everything, but nada.
My phone is/was running the rooted gingerblur leak, which I installed correctly by SBFing first beforehand and doing a total wipe. I honestly didn't even bother reinstalling very many apps, I've been so busy at work over spring break. The phone HAD been shut down and restarted a few times since flashing the gingerblur, so this wasn't the first time it rebooted since then or anything.
Had a few force closes and random reboots over the time on gingerblur, and was actually not that excited about it, but now I'm stuck with a brick it looks like.... any ideas?
I had the same problem on mine it would stay at the boot logo and wouldnt go past that I called Verizon and they are sending me a replacement.
tyvallely said:
I had the same problem on mine it would stay at the boot logo...
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Mine doesn't do *anything*... no boot logo, no nothing.
just got back from verizon with a new battery, works fine again... just posting as a followup. I thought it would be odd that even with a dead battery in the unit, it wouldn't power on with the wall charger attached, but with a new battery (got the extended one while I was at it) it works fine again.
another update: ate thru that battery, and died again. Recharging the new battery does nothing. Mine seems to have a hardware failure in general that it won't recharge batteries at all. New batteries come with some juice in them, but once that's gone it's gone.
Bought one more battery just to SBF it back to vanilla before I send it in for warranty service. Will keep this thread posted just in case anyone else runs into this... I hate finding threads with problems that just trail off with no resolution.
I'm not sure if they intended the DX to work like this, or whatever; but if my battery runs completely dead, the phone cannot charge it. I get the same green light you do, annnnd nothing when I try to power on.
What I have done to solve this in the past was to cut open the cable for either a 5v power supply or a usb cable. Either tape off the unused wires or be seriously careful not to go crossing wires, plug the charger in, and touch the appropriate cables to the battery terminals, (battery out of the phone). About a minute is all it takes to give it enough juice to charge in the phone with a standard charger.
Someone else posted a more in dept guide on this process, if you are unsure of any steps, please search for that rather than causing damage.
Not my fault if something bad happens from anyone following this; however, I have done this numerous times with zero issues.
happened to me twice and each time verizon replaces just after hearing the symptom. must be hw failure
LIH said:
happened to me twice and each time verizon replaces just after hearing the symptom. must be hw failure
Click to expand...
Click to collapse
Replaces Battery or phone?
yeah, final post on this, but Verizon is sending me a replacement phone. I've had the DX since launch, and this will be my third one, but they've always been good about sucking it up and just sending me a new one free of charge.
I bought two replacement batteries in total (which were both returned) -- one thinking that it was just a bad battery and another when it became apparent that wasn't the fix. I thought I'd be sending it to motorola for warranty, and wanted to flash the SBF back on to return it to vanilla.
Anyway, long story short: if you found this thread because you're having the same issues, just buy another battery, flash it back to stock, and take it in for replacement. Then you can return the battery.
Cheers.
I was originally running PA3.98. A few months back my son dropped my tablet while it was charging, it ended up landing on the cable and split the micro-usb end away from the plastic support.
Since then it seems my battery had been draining much faster than usual.
I installed better battery stats, and at the time it appeared to me to be a game my son and I played often (Arc Redux) which left an orphaned media server process and caused the drain.
I installed m-kernel and did the suggested trickster tweaks. This brought some new life into my tablet, but the screen on time was still extremely low, like 48 minutes of screen before I had to charge. Online game or not, wifi and sync on or not. Something was messed up.
But before I could figure it out completely, my son messed my tablet again. He pulled the charging cable out by the cord not by the thick part on the end of the plug, and this was an older cord too, a little jenky. And I mean he pulled it out. I didn't see directly what happened but the end of the usb cord was split open and the micro part of it was "missing." Later my son "found" the micro end. I had to threaten him with never using my tablet again before he admitted he was the one that pulled it out, quick and fast, by yanking on the cord and not by carefully pulling it out by the thick end.
But now... my tablet was not booting past the PA splash screen. Luckily I could get to TWRP. Dirty flash didn't fix the bootloop. I couldn't do a NAND, nor could I backup to my PC over ADB, even though my PC saw the tablet, the backups were 0bytes. So I am pretty sure by him pulling the cord out like that it had to have shorted and corrupted my memory.
I ended up needing to do a fresh clean install, and this time I went with SlimKat. I also had to take the back cover off the tablet and bend the usb charging port back in, it was split open a little and no cable would fit snugly in there.
Fresh flash well and my tablet was working again.
But the battery life was/is still atrocious. Can't get much more than an hour of screen time. Regardless of if I am playing an online game, an offline game, reading an e-book or whatever. Something was still wrong, and on a clean install.
And even more curious, it was now reporting what appear to be random battery percentages. Meaning it will go from 75% to 50% and back, randomly. I installed better battery stats, disable critical shutdown (x-posed), trickster mod (and m-kernel a67) and some others I cannot remember off the top of my head. Greenify pro.
I "fully" charged it overnight 2 nights ago. My plan was to let it drain on standby (wifi and sync off) with minimal use until it died. And I was peeking, periodically, to see if anything strange was happening.
And I came across this....
Does anyone know if I just need to fully charge it and then let it completely discharge with no safe shutdown a couple of times to calibrate the battery correctly? Or is it worse, is it more likely that my battery is going bad and needs to be replaced?
Really? Nobody has any comment on my screenshots?
Take a close look, peeps.
It went from ~20% to ~40% without me charging it.
It climbed earlier too, from ~60% to about 70%.
Seriously, nobody else's nexus has ever done this?
I am at a loss and I was hoping some nice people here could help brainstorm what is going on.
From your original post, if there was damage to the USB port on your tablet the battery may be shorting out on one of the contacts. That could cause random fluctuation in the battery level and longer charging times.
riggerman0421 said:
From your original post, if there was damage to the USB port on your tablet the battery may be shorting out on one of the contacts. That could cause random fluctuation in the battery level and longer charging times.
Click to expand...
Click to collapse
TY for the response.
I thought that may be part of the issue. It does seem like it charges slower.
It may just be my selective memory but I do not remember ever seeing the battery percent jump around when it is charging. Since the last clean flash it has only jumped upward. I've not seen it jump to a lower percentage but it has been doing random battery low shut downs. Anywhere from 30% to 2% battery remaining, no low warning, just shutting down.
I just hope it is something I can deal with.
______
I took the back off the tablet and cleaned all of the contacts at the charging port. -- I had to bend the port back into place, it looked like it was bent slightly open. I used my lighted magnifying glass to look at the leads and they are all fine as far as I can tell, no shorts on the contacts at least.
The battery is seated snug. The battery plug is in flush, I reseated it anyway.
I recently had my nexus 6p battery replaced. I was told it was replaced with the Huawei brand battery. The capacity seems to be normal again. However, I have noticed that my phone is randomly shutting off about once a week. It will go from using it to just completely blank screen and off. The battery will be at any charge percentage, but when I try to turn on the screen or turn on the phone, it just stays blank. It only works if I plug the phone in, wait for the charging indicator, then I can unplug it and turn on the phone..
I have noticed this has happened when I opened my camera app and when I opened snapchat. I think this is a coincidence, but I am unsure.
I noticed when I plugged the phone in when it had turned off, I noticed a very feint red flash of light below the ear piece. This is supposed to be where the light sensor and proximity sensor are at.
I had it happen again to me when I was opening Android Messages when I was with one of the repair guys that replaced the battery. I used a USB A to C cable to plug it into a computer and then into my phone to show him that plugging it in jump starts it and the battery is not dead. However, this resulted in a bootup, then blank screen. Leaving it plugged in has it bootup and then blank screen and back to off animated charging. Thinking phone was dead dead, I went home and tried to call warranty. In the process, I plugged it into my computer, USB C to USB C and the phone turned on and booted up. My computer has a thunderbolt 3 port. My guess is the power supplied by the USB 2.0 type A port was too low to give it the jumpstart. But when I plug it into the chargers I have at home, which are more powerful, it is enough to jump start it and get it working again. Maybe it is a coincidence about the different charger outputs.
Any thoughts?
I think it might be a battery issue and people were telling me it was part of what's going on in that lawsuit.
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
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exactly true...:good:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
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Click to collapse
This is great to know, thank you. I'm having exactly the same problem as OP. I replaced the battery myself, I have no doubt that the battery is a cheap knock-off version even though it's got the Huawei branding and regulatory info on it.
I'll order another battery and see what happens. Cheers
I got the battery replaced and everything is great. Great battery life and no more restarting and locking up. Definitely was a battery issue.
what's the name of battery please?
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
any link?
Probably Oreo 8.1 issue
gallegus said:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
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Click to collapse
I have the same issue as everyone else posting here, except my battery is the original. The battery performance follows normal usage patterns. This means when I charge it, it eventually reaches 100%. When I'm normally using the phone on battery, it slowly discharges. Any phone acts like this.
My problems started when Oreo 8.1 was first installed. Other than being on the beta channel, this phone is not altered, or rooted.
Within fifteen minutes of using the phone heavily while on battery, the phone decides to shut down. The bars at the top and bottom of the screen turn bright red, the screen is greyed out, and it says "Shutting Down" in the middle of the screen. I have not traced this to any particular activity of mine. Usually just reading news or mail. When the phone shuts down, restarting will not work. It gets to the "android" screen, and shuts off again..
When I plug it into the charger The lightning bolt battery shape appears on the screen. Then the filling battery is shown, and it starts filling from very low. The second cycle of the filling battery starts filling from where I expect it to be: in the 80-95% range the phone was at when it crashed. At that point I can restart the phone, while plugged into the charger or not. The battery level indication after the phone is back is exactly what the battery was charged to when the phone crashed: usually 80-95%. I do not think it is a battery problem. I think the battery monitoring software is being interfered with.
Usually I can listen to an audio book with the screen off for a long period of time without triggering the crash. This does not require any network activity. Maybe that's a clue. Also, I have never crashed the phone while it is plugged into the charger. Maybe when the phone is in charging mode, the low battery monitor is not active, so it can't shut down the phone.
I have started putting adb into tcpip mode, and I've captured a few system logs of the phone as it crashed. There is no obvious crash at the end, but there are always a series of strange events, such as permission denials, and processes being killed. I think there may be an out-of-memory condition occurring. There is so much noise in the form of security violations being inserted into the log that it is difficult to determine which error is leading to the crash.
Perhaps I should try going back to Oreo 8.0.
xdamember143 said:
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
Click to expand...
Click to collapse
Where does one find such a battery?
Caboose27 said:
Where does one find such a battery?
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I bought mine on eBay awhile back but don't know if anyone sells the original batteries anymore. You can try though
nexus 6p shutdown issue
did going back to 8.0 solved nexus 6p shutdown issue..even exactly i am facing this i
No, I replaced the battery and that fixed the issue.