Database Users

Phone won't start

Caveat - This is my son's phone, and only the recent observations are my own. I can't be sure he didn't do something to munge it up, though I am fairly certain he has not tried to flash it (I haven't either). In any case . . .
I bought an unlocked SMT5600 on eBay about 6 weeks ago. It worked great for about 3 weeks, then went on the fritz. It started by only booting to the red-green-blue OS screen. Removing the battery did nothing to reset it. It was still doing this when I retrieved it from my son. When I finally had time to look at it four days later, it booted once or twice to that screen, but then stopped doing even that. I have since done research online and not seen a similar situation. Other observations - there is no change if I swap out the battery for one that I know is charged. After replacing the battery, when I insert the charge cord (wall plug, not USB to PC) the power light flashes red briefly, then goes black and never comes on again.
Of course the eBay seller is telling me I'm SOL at this point. Before the problems began, I actually bought three more of these phones from the same seller and none has had any problems. My son is not into modding or installing programs, and tells me he has done neither. I think this is likely the case, but it is conceivable he or a friend might have tried something. So I am looking for assistance/direction in what to try next. Although I don't think I have the correct torx to disassemble it right now, I am willing to get the right tools and give that a go to avoid a $150 paperweight.
Thanks, mastman

booting to loader screen
I had this problem, turned out to be a faulty / stuck camera switch
check it clicks well, to check for stuck,
if it clicks well you will need to open the phone to check it with a meter.
not sure why its gone dead now, but sounds a little like a over flat battery.
Ive fixed these in the past by using a 300mah 3v suply for 20 secs at a time to bring it back up to a level the phone will charge.
please be very carefull li-ion cells are very dangerous, try useing a known good battery first in the phone to check its charging
good luck
j

My SMT5600 choked as it was being flashed, now it won't charge nothing, just a paperweight. Is there anyway to resurrect it? At all?
Thanks

Is my battery dead, or just messed up?

Ok heres my problem,
My phones battery is completely messed up. The phone ALWAYS says that its at %99 battery(and the number never decreases) but after a couple of minutes of use it will turn off by itself, no warning or anything.
I think I know how it happened(as a warning for other ppl). I went on vacation once and I didn't have a charger cuz there were no computers at the hotel, so I brought a random USB wall charger I found laying around(which I later found out it belongs to some spy pen camcorder ).
Unfortunately though it was charging SUUPPERR slow, so I got the crazy idea to charge it while it was off and to my surprise(dramatization) it charged (a lot)faster.
So I kept charging it like that every day and I noticed that every charge took less time than the last. It also started turning off by itself, though not as frequently as now. I thought the problem would fix it self once I charged it on my computer again, but I was wrong. TT_TT
---
Can anyone offer any solutions? I have a G1 with CM5 and clockworks recovery. I know clockworks recovery lets you do something with the battery, but idk how to use that
please help, this is a REAALLY annoying problem thats forced me to go back in time

You need to make sure it's putting out the same amount of power as your regular charger. I'm not 100% sure of this, as all I can do is charge at my computer and I have no idea how that works (as in if computer puts out waaay more power or has a limit of how much to put out) but I've always heard too much can be a bad thing for batterys. Also, don't overcharge.
^^Just posted that in another thread.

sounds like a died battery

X10a wont turn on !

MY phone died the other night and wouldn't charge. It blinks red when plugged in and will blink numerous times when you press power. Sometime when its plugged in and i press power it will only blink red once.
Its rooted with 024. Im screwed eh?
Also im with Rogers in Canada

I vaguely remember having this sort of problem before.
What was happening was the cable wasn't working properly for some reason, and my phone wasn't drawing enough power to charge. Therefore it not working, and the red flashing light. It wasn't actually charging.
Is it plugged in to charge via AC or USB? It might not be drawing enough power if it is charging through USB.
If it is charging though AC, have you left it to charge overnight? If a Li-ion battery enters a state of deep discharge, it may take a while for it to charge enough for the phone to be able to power on. This shouldn't be the case though, the battery should have failsafes to prevent this from happening.
If neither of these things do anything, I'd try either swapping the wall adaptor and/or the usb cable or the phone battery itself, and if those things work, you're out of luck.
Hope that helps.

Have tried two wall chargers different outlet and my two pcs. left it overnight twice. Im screwed lol

tyler24_11 said:
Have tried two wall chargers different outlet and my two pcs. left it overnight twice. Im screwed lol
Click to expand...
Click to collapse
Tell Rogers that one of their Sales Reps burnt the phone while trying to show you how to charge it

Im going to take it back to walmart it is only 3 week old

I had the same issue with mine... it completely died out and would not start charging. Found it weird the phone couldn't be charged while being powered off (my old KRZR could do it)....
Anyway, I called up Rogers and told them the situation and they exchanged it with a new one. I don't let the phone go below 5% now in fear of it not being able to charge if it the battery is completely drained XD

was your phone rooted?

No... it was on the original firmware and all...
For some reason I forgot you rooted it when you replied. Rogers might not want to exchange it... Wal-Mart on the other hand will probably not even look at it and just exchange it.
Other option could be to buy a new battery?

it actually looks as if the usb port itself is chipped.

ok, i had the same problem with my old SE phones.
everytime i tried to charge it, it did not charge. other phones were charging thru same cable.
the problem in the OS.
what i did is upgraded thru SEUS.
try to plug it to PC thru USB cable without battery. then go thru procedure as u would go for upgrade and then put the battery back.
it might not work if your battery complitely dead, thought worth a try

Yea, cant connect to seus

your batter yshould be fine. it's just dead.
dont buy any battery just yet. i would replace the phone if i were u. without spending extra bucks.
this is the quickets solution i can think of.
however, for the future reference i will buy me extra battery just in case
good luck

Just had it turn on and it said less than 2% remaining connect to charger. It was connected. This happened before and it just shuts off.

yeah mine would open from time to time but instantly shut down also. Seems like it didn't have enough time to detect it was plugged in...
try returning it

This may sound weird but it worked for me. Try taking out the memory card and leave it out and plugging it in.

Yea. I tried every combination. Brought it to walmart qndvthey gave me a new one. 30 day replacment woo. Im nervous to root now
Sent from my X10a using XDA App

same problem... no solution ?

Hi, I'm new to the forum and I found this topic is describing the same problem I have. I bought an x10 mini pro (U20a) unlocked and it doesnt turn on with my service provider SIM, but if I try another service provider SIM card or without SIM card, it turns on normally. It's the same behavior, cause it wont charge either. Other users are reporting the same problem in SE support forums and it is related to X10, X10 mini and X10 mini pro. It seems to be related to software since a factory reset or a repair using PC Companion solves the problem partially, but for some users the problem starts again when their batteries dries out and want to charge their phones. In case anyone find a solution that really works, please post it here.
Sent from my Motorola Milestone using XDA App

I'm disappointed because I have the exact same problem, but I'm outside of AT&T's 30-day return period (and they're being typical idiots about the issue). They have no replacement batteries (of course) so I've had to request one directly from SonyEricsson, which will take 5 business days to deliver. (!) Hopefully, this will resolve the issue; however, before you returned your phone to Walmart, I noticed that you thought you had a problem with a chipped mini-USB port. Do you know if that was part of the problem?

CHARGING ISSUE - shouldi be worried?

I bought a second hand HD2, however it arrived with a third-party chinese battery. I contacted the seller who apologised and said that battery was a replacement because the original didn't hold a good charge, and he would send the original through the post. The battery however was fully charged so I flashed all the neccessary files and installed NAND Android (my reason for buying it in the first place), however today - the same day it arrived - I noticed that the orange charge light was going off, usually when the phone screen went off. This necessitated plugging the USB lead back in again, and within sometimes less than a minute the same problem would occur. I have checked the battery prongs, reset the the phone, changed USB settings etc and the problem persists.
Just wondered of I should be worried...I am unable to find an identical problem to this on the forums so I'm assuming it's not a ROM issue. I am currently using the Desire port from DFT.
Would a cheap Chinese battery demonstrate this sort of problem?
The seller says he never had an issue of charging the phone.
My next resort is to flash Windows Mobile back on, but I'm at work and a bit anxious so was hoping for someone with some experience to reassure me!
All USB syncing etc works fine...it is literally just charging that's the issue.

Maybe it's your USB that's faulty. I had a faulty usb that would go on and off sometimes too. However I don't see why the battery would affect the LED light, as the battery has to be connected to the phone for it to stay on, and so the battery can't be losing it's connection with the phone randomly, so it's either your usb cord, or the port.
Word of advice, don't let your phone lose power cuz of the faulty charging. I assume you know that MAGLDR doesn't let you charge the phone while off, so a dead battery in our case, is a dead phone. Happened to me once cuz of my usb, luckily there was still a small amount of charge left after i took the battery out and placed it back in.

It's definitely not the cable as I've used an official HTC charger with it which does exactly the same thing. I've also tried with a Samsung MicroUSB charger from my Galaxy S

Maybe it's the usb port then... That's the worst case scenario because you'd have to get the whole motherboard replaced...
However if in winmo you don't experience the problems, then it was just some software problems, so try a different radio and build, and see if they work.
Edit:
Or maybe it's the LED that's faulty. (never heard of such a situation but anything is possible) >.>
Does it still charge even if the LED is not orange/on?

Thing is though I can pretty much get it to stay charging if I don't let it lock and the screen go off? Could this still be a problem with the USB port? I'm getting worried now as I don't like the hassle of sending things back through eBay. I'm wondering if the seller bought a spare battery thinking it was just a battery problem and isn't telling the whole story. Foolishly I didn't test the device with Windows Mobile, I just went straight into flashing as I had put Android on my friend's HD2 the other day in exactly the same way...his is even an ex Virgin Mobile phone like this one. Needless to say, he is having no charging issues.

Dude dont worry , the problem is the battery ! i got two chinese battery ones and both cant charge with the phone, i have to use eksternal charger Dont worry the red and orange led flashes constantly when i try to charge it
Just buy a cheap charger from ebay , and buy a oem htc hd2 battery

Hi thanks for your reply. Mine doesn't flash red and orange though: the orange light comes on as normal and the phone reports it as charging, but after a while (seems to be when the phone goes to standby most of the time) the orange light turns off and the charging symbol disappears. If I unplug and replug again the light comes back on for a period. I've not tested thoroughly but I THINK it will stay charging when I leave the phone out of standby with the screen set to stay on for 30 minutes. I really HOPE it's a battery issue but it sounds slightly different to yours as mine does at least charge to a degree. I'm worried there's a blown capacitor somewhere on the logic board that's making the phone charge malfunction but obviously there's no way of testing until I get a new battery.
It concerns me that the seller said he had no charging problems...he must have been able to charge it somehow as the battery was full when it arrived...could I have burnt something out when flashing?!

Mine do charge to about 50 % and then it stops
Im 100 % sure its the battery becouse the battery has a circuitboard inside of it, and thats often messed up considering its made cheap in china . But test it with your friends hd2 original battery You can 2 see if the wet indicatior has been activated
the " white " paper next to the battery poles should be white and not pink, alltso where the skrewholes of the phone that should allso be white just to make sure your phone is not waterdamaget

I don't think flashing could have burnt something out. Overclocking and generating a lot of heat can burn something out though.
Didn't you receive the stock battery? Why not try it with that, and if the problem stilll persists then it might not be the battery. Either way, it will help you to test out the phone with a stock battery.

I tried it again after a few hours and it charged for a fair while before the light went off again.
I don't have the original battery as the seller has yet to mail it to me.
Does anyone else think it's worth me trying out a stock Windows Mobile ROM to see if it works? Might be that Android ROMs are less forgiving of cheap batteries with dodgy circuitry..

UPDATE
Ok so I've flashed Windows Mobile onto the device and wiped Magldr. The phone now alternates between a green and an amber light on the charging indicator. Looks like Windows Mobile won't charge it at all!
Does anyone know what this means?
I've checked for water damage in the areas mentioned and there is no sign.

Well your best bet is to send it in for repairs. But I'd suggest you test the phone out first with a stock battery.

Well I Only bought the phone yesterday so I certainly won't be paying for any repairs.
Got a replacement battery today - a genuine HTC one.
Plugged in, switched on....flashing between amber and green
I have a nagging suspicion this is going to be an eBay refund nightmare.

have you checked that the pins on the phone is not bendt? pins where battery poles connect to phone

problem solved? fingers crossed
OK so as a last resort I flashed radio 2.15 to the device. Seems that this has completely fixed the problem as without even restoring the phone is now charging properly. It seems that a corrupted radio flash had affected the charge somehow....at least I hope so.
The same problem has not come back again today at all.
Might be worth throwing this solution in a problems and solutions section as I haven't found any reference to it on the net and it might fix things for others panicking over their handsets.

That's nice.
Good for you, since it's a hassle to deal with sending back the device and shizz like that.

was just searching is anyone had a similar problem like me. to the OP yours sounds like my problem.
Had these fake OEM batteries for a while now. Until recently they have been charging ang turning off in 1 1/2 minutes. put a genuine OEM battery in and the problem is gone.
My solution was OEM can charge thru phone but fakes cant, use fakes as backup and charge it thru a desktop charger. goodluck

[Q] HD2 w/ HD7 won't stop rebooting

I have the HD2 with HD7 flashed on it, and I've had it that way for quite a while now, well all of a sudden today, my battery completely died, so I plugged it in, and it just keeps rebooting, and it won't do anything unless it's plugged in. I saw somewhere about checking the gold prongs on the back, so I messed with them. One was bent and I straighted it, but it still keeps rebooting. So I have no clue what to do now.

Well try to take out the battery for 5 mins. Then put the charger into the phone. Then put in the battery. And see if it will boot up.
If it doesn't, then you need to charge the battery another way, your HD2 won't charge it. Say use someone else's HD2 that has winmo or cLK installed.

What I ended up doing, and I am not sure if it is a long term fix yet because the phone is still charging is. I took the SD card out, then started the phone. When it started it was like a brand new phone, then I put the SD card back in, turned the phone off then turned it back on again and it worked. Not sure why but it did. But if it happens again I will try your method. Thanks!

Ah nice. Having a dead battery sure is a pain. Just remember not to let it die next time, or you might be in trouble.

haha you are so right!

i found a solution to the HD2 charge problem but....
you won't like it.
one day i accidentally discharged my phone without putting it up for a recharge. the phone died.
so i try charging it with the stock charger, and the phone starts, but then mysteriously starts rebooting.
so i determine it's the battery. i buy another battery.
that didn't solve the issue though....... the fun part was, i went to a store and they had the solution. they told me the stock charger was the problem.
the problem, pertains from the charger not giving enuff charge in the beginning to sustain it's boot cycle. so the phone keeps rebooting.
the only solution the store had for me was to simply buy a charger with a *little* more kick.
so i did, and that solved the problem.
i bought a nokia charger with the same charge plug as the hd2.
the hd2 charges perfectly now.

yo bro just to let you know you really should research stuff before you ask. the symptom you are speaking of is well known and well documented. try switching roms by doing a system wipe in cwm. if it continutes to reboot after that then its the motherboard. the hd2 has inherent thermal issues. the solder underneath the cpu heats up and no longer makes good contact with the mobo. your options are replace or bake in the oven (there is a whole thread on it) or replace it. some work some dont after putting it in the oven. sad thing for an hd2 owner to have but hey with xda at least we all share the pain

I have the same problem when I use my HTC charger. But when I use my Samsung charger (came with my Galaxy Ace) HD2 boots normally. Also I noticed that when I use the phone on HTC charger battery keeps droping. I think it uses more power then the HTC charger charges. With my Samsung charger i dont have this problem.