Caveat - This is my son's phone, and only the recent observations are my own. I can't be sure he didn't do something to munge it up, though I am fairly certain he has not tried to flash it (I haven't either). In any case . . .
I bought an unlocked SMT5600 on eBay about 6 weeks ago. It worked great for about 3 weeks, then went on the fritz. It started by only booting to the red-green-blue OS screen. Removing the battery did nothing to reset it. It was still doing this when I retrieved it from my son. When I finally had time to look at it four days later, it booted once or twice to that screen, but then stopped doing even that. I have since done research online and not seen a similar situation. Other observations - there is no change if I swap out the battery for one that I know is charged. After replacing the battery, when I insert the charge cord (wall plug, not USB to PC) the power light flashes red briefly, then goes black and never comes on again.
Of course the eBay seller is telling me I'm SOL at this point. Before the problems began, I actually bought three more of these phones from the same seller and none has had any problems. My son is not into modding or installing programs, and tells me he has done neither. I think this is likely the case, but it is conceivable he or a friend might have tried something. So I am looking for assistance/direction in what to try next. Although I don't think I have the correct torx to disassemble it right now, I am willing to get the right tools and give that a go to avoid a $150 paperweight.
Thanks, mastman
booting to loader screen
I had this problem, turned out to be a faulty / stuck camera switch
check it clicks well, to check for stuck,
if it clicks well you will need to open the phone to check it with a meter.
not sure why its gone dead now, but sounds a little like a over flat battery.
Ive fixed these in the past by using a 300mah 3v suply for 20 secs at a time to bring it back up to a level the phone will charge.
please be very carefull li-ion cells are very dangerous, try useing a known good battery first in the phone to check its charging
good luck
j
My SMT5600 choked as it was being flashed, now it won't charge nothing, just a paperweight. Is there anyway to resurrect it? At all?
Thanks
Related
Ok so I was so happy that I finally got XDA live .2 running on my 1.5 month old Hermes. This site has helped me to no end. Being completely new to the Windows mobile platform, I've made it a point to check the forums here every day and read up on issues/tricks & tips. My utmost respect to the folks here at XDA-Developers. In fact I just contributed some money I was so thrilled. I never had to post a question before.
Short lived :-(
Due to my own stupidity. I dropped my Hermes on the carpeted floor in my office. Now it wasn't a huge hit to the unit. It fell 2.5 feet and it was carpet.
I picked it up and hit the power key (It was sleeping before I dropped it) but no joy. I yanked the battery, waited a minute, replaced it. No Joy.. I've tried lots of stuff
1) With battery in place, soft reset
2) Without battery in place and attached to power.
3) removed battery, waited an hour, replaced battery. No power on. Re-attached power.. No power on.
So long story short, I can't power it up. I get a red light when attached to power with or without battery in place.
I am screwed? I'll cry! I have removed the sim-lock and I am Super CID on the phone. It's over a month old from Cingluar. Do I have any hope of getting it fixed/replaced/someone here suggesting a fix?
Any help appreciated. I saw a post on the red light when charging but nothing so far has helped.
I know they are many genius' here. I'll donate more to this awesome site regardless of getting this fixed. I just hope I don't have to fork out another $500 for a new unit.
What we don't know in your case is whether dropping the device has just triggered the infuriating Red LED issue that will come good or whether more serious damage has occurred.
You say you read a post re this and I assume it was this one?
http://forum.xda-developers.com/showpost.php?p=1077622&postcount=6
The one thing I did not see that you tried is having charger plugged in with battery out and whilst remaining connected inserting the battery. Wait several seconds, hopefully LED changes to amber. However, though frustrating it may be worth repeating this kind of thing repeatedly until you are bored to tears! I say this because some folks find that it just seems to start eventually but they've tried so many things they cannot pin down what exactly the solution was.
If it's more serious - which I rather doubt (only 2.5ft to a carpeted floor) then you could try a disassembly and reconstruction. (I'm assuming you do not have warranty) I suggest this as the first time I got this, this is what I did and on re-assembly - hey presto it worked. Did not actually do anything but perhaps it helped with a loose connection or helped discharge the circuits and reset charging function??
Mike
Hi,
had the same issue! No function, only red light - with/without/new power plug, accu - only red light.
My device only layed on my table at home - overnight crash effect...
I had to bring in the device to service...
Now i have a new one with higher s/n and all is good again...
best
bax
Would having a second, fully charged battery help?
Sincerely,
Steve
It's going back to cingular.
Thanks for all the advice/help. Nothing seemed to work at all. Different battery, attching to power and inserting the abttery afterwards. However, I now can boot trhe unit, but I have to squeeze the sides of the unit (Or jam a piece os plastice bettwen the slide out keyboard) and the unit boots. Not very practical.
I contacted Cingular and a replacement is on the way. I put back on the original ROM that it shipped with and wiped everything else. I am Super CID, does this void my warranty? Will they even care? The issues is definietly HW so I hope they just can't power it up when they recieve it back. I'll play dumb anyway if they ask!
Now it's just trying to survive the next few days with either my SE P900 or My S710 (Sniff... sniff.. I want my Hermes back already)
Thanks again to all who posted advice.
Background:
I have had MANY PPC's (so many I can't even count them) and I've loaded many different cooked ROMS and such on most of them so I'm not a complete noob on these things (don't claim to be an expert either).
However, my most recent acquisition is an HTC Advantage bought at CompUSA. I've read most of these came with a test ROM and mine was no different except for the fact that when I attempted to update the ROM to the "official" one provided to me by HTC it would not work. I always got the error "Connection lost" about half way through the process. I tried it numerous times and it never worked. On some occasions it would get stuck on the bootloader screen but I was able to get it back to working status (still on the test ROM).
I decided to try installing step 1 of Ollipro's SPL to see if that would help loading the HTC ROM. Turns out that wouldn't work either. It would get stuck at step 1 where it would ask if "PPC gone idle and didn't work or to wait 30 seconds". Tried it many times and would try to get it to keep going but the grey box on the bottom left would say the "parameters were incorrect" and would give me the option to quit, which I would. No problem, at least my 7501 was still working.
After that I tried the official HTC ROM again and I got the same "connection lost" error I had previously, except this time I didn't get anything on my PPC screen, just a black screen, not even the battery charging light behind the joystick lights up anymore. Soft reset...........nothing. Bootloader reset....................nothing. Hard reset.......................nothing. No lights, nada. The only flicker I get is if I try a reset wheen the power cord is connected. A red light flickers behind the joystick whenever I click the reset button. Any ideas or any help?
Sounds to me like the battery is just dead. I bought one at CompUSA (had the test ROM also) and I got the red ring around the joystick too when I tried to turn it on in the store. I left it plugged in awhile and it finally booted up okay. I then replaced the test ROM with the one and only available for the X7501 on HTC USA's web site. Good luck and I hope you get it working!
I think it could be battery related as well but it had a full charge when this happened. For some reason the unit has lost communication with the battery. I'm at a loss.
I got the same problem like you man !!! but i bad luck and so stupid man , i did with HTC X7501 then it dead after that i bought the X7500 then did it again , holy "... " it dead again....man ...So how your phone now bro ????
I left out the battery a half day and tried it again but still dead. Then I left it charging overnight and tried it again but still dead.
I can't believe this. I've never had a bricked device that can't be revived but after so many have seen this post and still no solutions I'm guessing it's no hope.
I met the same situation when I started to unlock Athena ( TMobile Ameo) within not fully charged battery ( less then 70%).
Solution ( try to make BL mode) with connected wallsocket charger ( not connected to PC USB slot) or find 100% charged battery. It helped me two times.
After many tries it changed to BL mode .
Now I didn't start unlock/change ROM without 100% charged battery.
I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please
Lobstrick said:
I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please
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Click to collapse
"heating battery" (i.e. discharging when inserted, you mean?), no charge led = dead bootloader indeed.
I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?
Hearing these stories makes me nervous. I'm on the stock ROM (mine came from CompUSA with the latest ROM and I don't have an urge to try the cooked ROM yet). I've been using my Athena daily for 4 months, it charges correctly from several different chargers I have (car, computer USB, stock wall charger, aftermarket wall charger).
However, one day 2 weeks ago I went to make a call in the middle of the day and my Athena was dead. D-e-a-d. Usually I can make it back home at night and still have 90-100% on the battery meter, so with no use in the middle of the day and a dead battery, this was weird. It wouldn't turn on, no soft boot, took the battery out and put it back in, and always got nothing.
I bring this up here because when I plugged it in, I encountered similar problems that others here are describing. It wouldn't turn on, and it didn't give me the orange charging light behind the joystick. I ended up leaving it plugged in for a while and finally I got a red ring, not the usual orange. I've only seen red when the battery was almost dead and the unit was on. Then after some more time the ring turned orange and at this point it would turn on again. I still have no idea why my battery died so fast and hard.
So, is there a problem with the battery charging system that is starting to crop up in units that have been used a while???
miha_conan said:
I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?
Click to expand...
Click to collapse
Hi i am no expert but i had simaler problem no display or no lights round ring no responce to any commands (ie hard reset and bootloader ) only red light flickred on reset button all i did was removed battery while pressing reset button and placed new battery and left it on wall charger for couple of hours and before doing hard reset i pressed reset button 2 to 3 times and green light round the battery came up so i tryed bootloader and it worked and insted of flashing it with pc i just loaded the img in sd card and flashed it while whole thing was on charge (i had tmob test rom before ) which i think is best way to do no hassle of losing connection or failing in half way and it works like a charm
hope this helps
and ya if you have a spare battery it dose help
New battery?
I'm a wizard user (and lots of former PDAs) looking to buy and Athena, maybe.
Has anyone tried a new, right out of the envelope, battery? these issues sound like worn out Li-Ion batteries to me. I've had them completely conk (won't take a charge at all) if I let them go completely down, and I've had them wear out and stop taking a full charge (down to maxing out at about %20, but sometimes showing %100 depending on ROM status) when I kept charging them while they're already charged.
Li-Ion batts don't sit for long periods too well, either, so if they're sitting on the shelf at the store/warehouse, they may be suffering even more than one that has been used since earlier in its childhood.
Perhaps the answer is a switched charger that stops charging when the battery (not the ROM/unit reading) gets to %100. ???
I didn't see anything like this posted. I'm terribly curious to see if anyone can resolve it.
nother AMEO dead
http://forum.xda-developers.com/showthread.php?p=1859021#post1859021
Red ring comes for a sec only try to RESET the device with Charger connected
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Click to collapse
same here,
i am afraid i got a dead athena too, did you guys found any solution?? i tried switching batteries. this is my first experience with a windows mobile device not powering on, in inrepairable condition.
found another member with similar problems- http://forum.xda-developers.com/showpost.php?p=1639311&postcount=24
No genius,s on here,just insults
i have read every page on the advantage x7500,being such an old phone you would thin the genius,s on here could sort it out in seconds,but all they do is insult you.i tried to update from windows 6 on radio 1.20 to michys radio 6.5
it got to 94 percent then crashed, now when i boot up i just get a black and white screen,which then turns white,if it try to reinstall advantage 6.0 the phone reets after 2 or 3 percent..will anyboby help by giving simple term advice to unbrick it? NO.will they provide links to there advice no.THEY JUST INSULT YOU AND SAY ITS IN ONE OF THE THREADS.well im a computer tech and if anybody wants there pc or laptop fixing.guess what i will return the favour with computer speak,THAT YOU CANT UNDERSTAND
not boot looping, just nothing at all. The phone won't power on.
The battery ran completely out, but now, after charging it overnight, it will not power on at all. I've seen various threads saying to take the battery out for 30 min or so, try pulling the battery & SD card WHILE it's plugged into the charger, try booting it with no battery at all (just charger), and all of them state to use the wall charger, as being in a PC USB port won't be enough.
I've tried everything, but nada.
My phone is/was running the rooted gingerblur leak, which I installed correctly by SBFing first beforehand and doing a total wipe. I honestly didn't even bother reinstalling very many apps, I've been so busy at work over spring break. The phone HAD been shut down and restarted a few times since flashing the gingerblur, so this wasn't the first time it rebooted since then or anything.
Had a few force closes and random reboots over the time on gingerblur, and was actually not that excited about it, but now I'm stuck with a brick it looks like.... any ideas?
I had the same problem on mine it would stay at the boot logo and wouldnt go past that I called Verizon and they are sending me a replacement.
tyvallely said:
I had the same problem on mine it would stay at the boot logo...
Click to expand...
Click to collapse
Mine doesn't do *anything*... no boot logo, no nothing.
just got back from verizon with a new battery, works fine again... just posting as a followup. I thought it would be odd that even with a dead battery in the unit, it wouldn't power on with the wall charger attached, but with a new battery (got the extended one while I was at it) it works fine again.
another update: ate thru that battery, and died again. Recharging the new battery does nothing. Mine seems to have a hardware failure in general that it won't recharge batteries at all. New batteries come with some juice in them, but once that's gone it's gone.
Bought one more battery just to SBF it back to vanilla before I send it in for warranty service. Will keep this thread posted just in case anyone else runs into this... I hate finding threads with problems that just trail off with no resolution.
I'm not sure if they intended the DX to work like this, or whatever; but if my battery runs completely dead, the phone cannot charge it. I get the same green light you do, annnnd nothing when I try to power on.
What I have done to solve this in the past was to cut open the cable for either a 5v power supply or a usb cable. Either tape off the unused wires or be seriously careful not to go crossing wires, plug the charger in, and touch the appropriate cables to the battery terminals, (battery out of the phone). About a minute is all it takes to give it enough juice to charge in the phone with a standard charger.
Someone else posted a more in dept guide on this process, if you are unsure of any steps, please search for that rather than causing damage.
Not my fault if something bad happens from anyone following this; however, I have done this numerous times with zero issues.
happened to me twice and each time verizon replaces just after hearing the symptom. must be hw failure
LIH said:
happened to me twice and each time verizon replaces just after hearing the symptom. must be hw failure
Click to expand...
Click to collapse
Replaces Battery or phone?
yeah, final post on this, but Verizon is sending me a replacement phone. I've had the DX since launch, and this will be my third one, but they've always been good about sucking it up and just sending me a new one free of charge.
I bought two replacement batteries in total (which were both returned) -- one thinking that it was just a bad battery and another when it became apparent that wasn't the fix. I thought I'd be sending it to motorola for warranty, and wanted to flash the SBF back on to return it to vanilla.
Anyway, long story short: if you found this thread because you're having the same issues, just buy another battery, flash it back to stock, and take it in for replacement. Then you can return the battery.
Cheers.
I've been using my phone as I always would. I even used it around two minutes before it stopped working. I went up to get a drink, got a message and responded to it, went back to where I was and sat down and wanted to charge the phone only to notice that it didn't and it wouldn't turn on either.
I took out the battery and put it back on. I've checked the connectors and they seem to be alright. I held the power button for a minute without the battery in it, which was a trick I read on a website. I tried 3 different chargers (2 fast chargers and a regular one) and the phone won't charge (no red light) and the battery was 90% full when I went to get a drink, which I know because I was already charging. I've tried many things (holding power button with battery in it as well), but nothing seems to work and the device appears to be dead. It's a brand new device as well which I got in mars after my first Note 4 got stolen.
Any advice would be greatly appreciated!
sandeshnl said:
I've been using my phone as I always would. I even used it around two minutes before it stopped working. I went up to get a drink, got a message and responded to it, went back to where I was and sat down and wanted to charge the phone only to notice that it didn't and it wouldn't turn on either.
I took out the battery and put it back on. I've checked the connectors and they seem to be alright. I held the power button for a minute without the battery in it, which was a trick I read on a website. I tried 3 different chargers (2 fast chargers and a regular one) and the phone won't charge (no red light) and the battery was 90% full when I went to get a drink, which I know because I was already charging. I've tried many things (holding power button with battery in it as well), but nothing seems to work and the device appears to be dead. It's a brand new device as well which I got in mars after my first Note 4 got stolen.
Any advice would be greatly appreciated!
Click to expand...
Click to collapse
My advice for you is to take it to the Samsung. This is a major issue for a almost brand new phone. Good luck.
2018 may be late in the game to become a new owner of a OnePlus 2 phone. But here I am. My main phone at present remains a Samsung Note 4, and I'm trying to get a feel for how this old (but not as old as the Note 4) phone can be repaired. My issues are a mix of battery, possible circuit board, and other problems / eccentricities.
The phone was given to me non-working. I have a minor-league reputation for rescuing phones, so thought I'd try this one.
First, I had to get it up and going. Nothing worked initially. I wasn't delighted to find out the battery is only accessible after removing two covers and about 30 microscopic screws. I reset it by pulling the small "plug" at top center-right and the phone decided to allow me to boot. I immediately (per instructions I found elsewhere here) went to fastboot and wiped the cache.
I did manage to install TWRP and the latest (as of a few days back) version of Lineage 8.1. But then the problems began again. The phone would suddenly, after charging for a while (and reporting a battery that was nearly charged), shut down. No charging icon showed on the screen.
Fast foward. Today, I got a cheap knock-off battery in the mail. It intially worked and I got it nearly charged. But after more spontaneous reboots I noticed something odd; in TWRP, the battery said only 50% charged while in Lineage it said 97% charged. So once again I wiped the cache and this time the ART/Dalvik cache as well (pointless, but ya never know).
This did get the two percentage reports matching up. And initially it got the phone working again. But alas, once again, the phone started the shutting down.
Currently, I'm leaving it overnight to charge - if in fact it is charging (how does one tell)? If that doesn't work, I'm thinking about using Odin to totally reflash the original version of the operating system.
Any other ideas or input - including laughing at me for bothering with this - is permitted.
I will say that the engineering of this phone compared to the older Note 4 leaves the Note easily the winner; to take its battery out is a matter of 20 seconds. Really not impressed with my OnePlus experience so far...
Thought I'd update things. After spending a day on sites (here and on the official OnePlus community boards) I tried any number of fixes. I'm reasonably convinced the only way to somewhat consistently start my particular OnePlus 2 phone is to:
1. Open it up, thus voiding the warranty (hehehe.... by now that's void anyway).
2. Unplug the battery's small plug at upper right-center of battery (a fingernail works fine, but do make sure the phone isn't plugged in!)
3. *Leave the back off* or at best gingerly snap it on but without attaching the screws. (Every time I did so, even after extensively using the phone while it lay on my sofa's arm and rebooting it numerous successful times previous to replacing the screws, the phone refused to reboot.)
4. I also cleaned the usb c socket with a wood toothpick and was a little surprised at how dirty it was; I did the same in a minimal way to the battery contacts.
5. I found no real use to having the actual OnePlus charger; I used it a bit but my best results came from the Samsung charger and a new (though cheap) usb c cable I nabbed via ebay.
Today I did get the phone going and intentionally wiped Lineage and installed the latest (2017) version of the OnePlus2 official os. It went on fine. I rooted it, installed apps, and (as mentioned) repeatedly shut down and restarted the phone, which promptly restarted with only a 3 second lag. I did this 5 times because one thread I found suggested this was an official OnePlus suggestion. (I rolled my eyes but did it anyway.) Played with the phone a bit, then shut it down again and screwed the back on. As noted, the phone suddenly wouldn't turn on again.
In summary, I'm not sure if this phone can be meaningfully resurrected. If I knew where what may be a short in it was, I could possibly replace that part. But I have little idea and am not quite the geek enough to sort that out. I am guessing at a short because without the lid or screws, it wants to work. It wants to be a good phone for me and I'll keep toying with it for a while longer.
Any suggestions appreciated.
Third post is a question for others:
Has anyone else experienced their OnePlus 2 working fine *without* the back cover screwed on, but as soon as it was screwed on the phone stopped working and wouldn't start again? And, if so, did they ever sort out why?
I'm going to make this a separate discussion.
Hey. I experienced the same symptoms with a "official" replacement battery I found online. Random reboots over and over again until I couldn't even turn it one anymore.
TWRP was always showing different battery percentages than OS.once I put back in my old but original battery that came with the phone it turned on again and it works flawlessly again.
maikl91 said:
Hey. I experienced the same symptoms with a "official" replacement battery I found online. Random reboots over and over again until I couldn't even turn it one anymore.
TWRP was always showing different battery percentages than OS.once I put back in my old but original battery that came with the phone it turned on again and it works flawlessly again.
Click to expand...
Click to collapse
This is something I've read, and may well do. It also, however, raises another thorny set of issues re battery calibration. I understand that sometimes new batteries have to be "calibrated" by being charged, discharged completely, charged again, discharged completely, and charged yet again and discharged. After that, things are supposedly going to run right. Trouble is in my case, the phone doesn't want the battery; it keeps stopping completely and not restarting. Either the battery stats are wholly inaccurate (says around 57% charged during those brief times I've had it up) or I need to go with your idea. Trouble is there the original battery from this phone is dated 2015; I hope it has anything at all left to give.
shonkin said:
This is something I've read, and may well do. It also, however, raises another thorny set of issues re battery calibration. I understand that sometimes new batteries have to be "calibrated" by being charged, discharged completely, charged again, discharged completely, and charged yet again and discharged. After that, things are supposedly going to run right. Trouble is in my case, the phone doesn't want the battery; it keeps stopping completely and not restarting. Either the battery stats are wholly inaccurate (says around 57% charged during those brief times I've had it up) or I need to go with your idea. Trouble is there the original battery from this phone is dated 2015; I hope it has anything at all left to give.
Click to expand...
Click to collapse
Mine is dated 2015 as well and I'm getting through the day with closely 3 hours of SOT.
maikl91 said:
Mine is dated 2015 as well and I'm getting through the day with closely 3 hours of SOT.
Click to expand...
Click to collapse
I'm trying this in desperation. The phone has gone completely unresponsive at this point, and I'm looking at having a technological paper weight. Hope I can resurrect it but the odds are not good.
Some progress, some regress.
Here's what I'm seeing. I can get the phone up and running again after extensive recharging. As long as I leave the back of the phone off - that is, both the inner and outer backs - it seems willing to keep running. As soon as I snap the inner back into place, not even with the screws yet, the phone locks up. Soon after, around 10 to 20 seconds, it shuts off. Sometimes it will restart and other times it won't for a long time, even after unplugging and replugging battery.
Has anyone else run into shorting or grounding issues associated with the back (inner, the one w/ 18 screws) case?
I am now back to a dead phone. A new (3rd party) battery is my current hope... charging it for over a day now has not yet led to the phone showing any sign of life.
One other question: I know both this cable and charger work, but as they are not the "original" OnePlus charger / cable combo, could that be the difference? I'd appreciate it if there is any clear evidence regarding this question.
The below article raises a disturbing possibility, based on the reality that OnePlus cables and chargers are - by OnePlus' own admission - non-standard and possibly could harm other electronics. But on top of that, and not well explored in the article, is whether or not OnePlus' charger/cable combo might even be damaging to the OnePlus 2 (and other OnePlus phones). They "assure us" this is not the case. Hmm.
https://www.androidauthority.com/oneplus-responds-to-bad-usb-type-c-cables-658048/
I thought I'd update this thread with what may be the final installment.
I invested $70 in a highly bent but somehow still working second OnePlus 2 phone off ebay. (The guy had a great fall on a log story as to how the phone got bent.) Long story short... I gambled and won. That is, I gambled that the innards of the second phone would go into my first phone and that the first phone's screen would work. YES. And so, after playing amateur phone repairman, I have myself a OnePlus 2.
So many questions. Going to peruse this board now...