Hey everyone,
I got a nexus 2 days ago and I love the phone! But theres this annoying problem when the screen is off. When I come to turn it on by the power button it wont turn on at all I know the phone is running but whenever i press the button to turn the screen on it wont come on at all I have to keep pressing the power button numerous of times to get it working and I can feel the phone vibrating when i keep pressing the power button so I obviously know that the phone is working not shut down. Is there anyway to fix that because its quite annoying I got the phone just recently and there hasn't been any problems with it everything works great its just THAT problem I want to resolve.
Oh yeah this issue only occurs at random moments.
Thanks!
Try setting the fingerprint screen lock and see if scanning your fingerprint turns on the screen as a by pass. Not sure what could cause such issue hopefully just some faulty software.
Exodusche said:
Try setting the fingerprint screen lock and see if scanning your fingerprint turns on the screen as a by pass. Not sure what could cause such issue hopefully just some faulty software.
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Click to collapse
I have fingerprint enabled, that doesn't work either.
have you by any chance disabled your nav bar? also what is the android version?
RØ35 said:
have you by any chance disabled your nav bar? also what is the android version?
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Click to collapse
It turns out it was a display problem. I returned the device back to the people who i bought it from and waiting to get a replacement.
Related
Hello! Just bought an Optimus 7! Really good phone for the price!
But i got one problem! When im going to turn on the phone with the windows button its sometimes not responding!
Somebody else got this problem?
Yes. Happens to me all the time, but I always use the power button to turn on the screen so it doesn't bother me that much...
Sounds like a known issue.
techno-update said:
Sounds like a known issue.
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Click to collapse
Same here. It must be a software bug because the button is always working when the phone is unlocked.
If you still hold for a while it works
One reason for the screen not turning on is that you may be blocking the proximity sensor at the top left of the phone. The reason behind that is probably to avoid turning on the screen when the phone is e.g. in a pocket.
for me the start button for screen unlock always works, but many times screen is unlocked and all black, the systems listen to the touch input but doesnt show nothing at all....it happens very often usually when the phone is hot...
Always-on OK Google is awesome, but for some reason it only turns on the screen about half the time for me.
When it doesn't turn the screen on, it still listens and reacts to commands though, but without the screen on I can't see what it's doing so I still have to manually press the power button to turn on the screen to see the results, effectively defeating the purpose of having it always on (for hands-free operations).
Is anyone else experiencing the same issue? Is there a solution?
Did you turn on Smart lock for OK google?
chichu_9 said:
Did you turn on Smart lock for OK google?
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Click to collapse
I did turn on Smart Lock, with trusted devices, trusted places, trusted face and trusted voice enabled.
Yeah I see it... it seems a little buggy, but for me it *always* comes on if it is locked. Not so much when it is unlocked (just sleeping).
I set the screen to lock 5 seconds after screen sleeps.
Solutions Etcetera said:
Yeah I see it... it seems a little buggy, but for me it *always* comes on if it is locked. Not so much when it is unlocked (just sleeping).
I set the screen to lock 5 seconds after screen sleeps.
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Click to collapse
Thanks for the confirmation. Come to think of it I only started to notice this issue after I set the screen to lock 5 minutes after the screen sleeps. I'm now setting it to 1 minute instead to get a better compromise between OK-Google-ability and convenience of not having to unlock while I use the phone frequently.
Hopefully Google will come around to fix this obvious bug in the not-too-distant future too.
ydooby said:
Always-on OK Google is awesome, but for some reason it only turns on the screen about half the time for me.
When it doesn't turn the screen on, it still listens and reacts to commands though, but without the screen on I can't see what it's doing so I still have to manually press the power button to turn on the screen to see the results, effectively defeating the purpose of having it always on (for hands-free operations).
Is anyone else experiencing the same issue? Is there a solution?
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Click to collapse
do u have on tap enabled? cause I had the same issue and fixed it by disabling on tap.
valapsp said:
do u have on tap enabled? cause I had the same issue and fixed it by disabling on tap.
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Click to collapse
Seems to help. But still inconsistent.
Hello all,
I've been using ZUK Z1 for just about a week now and everything was fine until a couple of days ago when I could not unlock the phone after a call - the power button and the home button turned the screen on for a split of a second and then the screen went off again without reacting to any taps. I had to restart the phone by pressing the power button + the volume down button. I tried to reproduce the issue, but did not succeed.
Yesterday, I had the same issue twice and then I finally got it how to reproduce the problem The main condition seems to be ending the call when the screen is off. That can be achieved by holding the phone close to your ear when the call it ended by the other party or ending the call by pressing the power button (you need to turn on that setting beforehand) again while holding the phone close to your ear.
Another guy on another forum wrote that had experienced the same issue once and yet another guy mentioned that there was such an issue with Cyanogen on OnePlusOne, but it was fixed in one of the updates.
I'm currently on 12.1-YOG4PAS3OH and I'm not sure whether it is a Cyanogen issue alone or an issue caused by interaction of Cyanogen and some of the applications installed. I'm inclined to believe that it's the latter, otherwise there would be a lot of people who ran into the issue.
This weekend, if time permits, I'm going to try uninstalling the applications one by one to find out whether any of them contribute the issue, but maybe some of you have already done some investigation or know how fix the issue. I would appreciate your input.
Thanks.
Hi there, i am facing the same issue since two days now
First i am unable to come up with the physical home button issue and now there is this new issue. The phone does not respond after a call and the screen remains off and does not respond to any touch (double tap) or even the power button and home button pressed. I had to take the mobile into the recovery mode via home buttons power button and volume rockers. Is there any possibility of this getting fixed. I think i made a huge mistake purchasing this phone.. Slowly getting into problems one by one.. First the physical home button issue then this screen off issue. Checking for updates daily but seems like ZUK officials and Cyanogen are sleeping! Highly disappointed!!!!
In the meantime, I uninstalled most of the applications and the issue was still there Then I tried to play with different settings and it seems I have nailed it. After disabling turning on the screen by double tap (I'm not sure how the setting reads in English, I'm using the Russian interface), I cannot longer reproduce the issue.
Sydarij, could you, please, check whether the setting is on in your case and, if it is, turn it off and try to reproduce the issue with the screen?
ingtrans said:
In the meantime, I uninstalled most of the applications and the issue was still there Then I tried to play with different settings and it seems I have nailed it. After disabling turning on the screen by double tap (I'm not sure how the setting reads in English, I'm using the Russian interface), I cannot longer reproduce the issue.
Sydarij, could you, please, check whether the setting is on in your case and, if it is, turn it off and try to reproduce the issue with the screen?
Click to expand...
Click to collapse
Do you mean after turning off the tap to wake option on your ZUK, you are no longer facing such issue?
Sydarij said:
Do you mean after turning off the tap to wake option on your ZUK, you are no longer facing such issue?
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Click to collapse
Yes, that's what it seems. With the option turned on I could reproduce the issue (just 1 or 2 tries were needed), while with the option turned off I could not reproduce the issue at all.
ingtrans said:
Yes, that's what it seems. With the option turned on I could reproduce the issue (just 1 or 2 tries were needed), while with the option turned off I could not reproduce the issue at all.
Click to expand...
Click to collapse
After turning off this feature, the device unlocks by itself without me waking it up. Turning the feature off doesn't seem to help buddy!
Sydarij said:
After turning off this feature, the device unlocks by itself without me waking it up. Turning the feature off doesn't seem to help buddy!
Click to expand...
Click to collapse
This seems to be a different problem. How the option for preventing accidental wake-up is set? (It's just below the double tap option. )
In any case, one owner on another forum complained about the accidental wake-up issue despite the setting was on, but he meddled with the firmware before that...
ingtrans said:
This seems to be a different problem. How the option for preventing accidental wake-up is set? (It's just below the double tap option. )
In any case, one owner on another forum complained about the accidental wake-up issue despite the setting was on, but he meddled with the firmware before that...
Click to expand...
Click to collapse
Yes, the accidental wake up is set yet the issue cannot be resolved. Any other way you can resolve this and prevent the issue from reproducing? In my opinion, ZUK and Cyanogen officials are asleep after launching their new flagship. Dont see any updates coming from them since last 2 months. highly disappointed with this!
Sydarij said:
Any other way you can resolve this and prevent the issue from reproducing?
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Click to collapse
No idea. The solution I found seems to work well for me, at least I have not had any issues since I applied it.
Please turn on adaptive brightness. Issue will be resolved
ingtrans said:
Hello all,
I've been using ZUK Z1 for just about a week now and everything was fine until a couple of days ago when I could not unlock the phone after a call - the power button and the home button turned the screen on for a split of a second and then the screen went off again without reacting to any taps. I had to restart the phone by pressing the power button + the volume down button. I tried to reproduce the issue, but did not succeed.
Yesterday, I had the same issue twice and then I finally got it how to reproduce the problem The main condition seems to be ending the call when the screen is off. That can be achieved by holding the phone close to your ear when the call it ended by the other party or ending the call by pressing the power button (you need to turn on that setting beforehand) again while holding the phone close to your ear.
Another guy on another forum wrote that had experienced the same issue once and yet another guy mentioned that there was such an issue with Cyanogen on OnePlusOne, but it was fixed in one of the updates.
I'm currently on 12.1-YOG4PAS3OH and I'm not sure whether it is a Cyanogen issue alone or an issue caused by interaction of Cyanogen and some of the applications installed. I'm inclined to believe that it's the latter, otherwise there would be a lot of people who ran into the issue.
This weekend, if time permits, I'm going to try uninstalling the applications one by one to find out whether any of them contribute the issue, but maybe some of you have already done some investigation or know how fix the issue. I would appreciate your input.
Thanks.
Click to expand...
Click to collapse
Hi! I'm facing the same issue for the last 3 days. I felt everytime there is any moisture of sweat on the ear piece the phone hangs and doesn't get unlocked.
Will try shutting the double tap options. Hope it works! This is the first time I've brought anything in the launch sale without reading reviews. Hope I don't regret this.
sir when call come rintone accor but calling display doesn,t show
when i press phone icon in menu then it shows
phone is lenovo zuk z1
screen freezes during/after call !!
did you solve this problem?
i too have posted the same problem here ..
any sugesstions?
i am facing a black screen while calling and receiving calls on my zuk z1 .. any solution? and where do i find the proximity setting in my settings?
I have a s7 att with all latest firmware and updates. When I'm in a call using bluetooth and I press the power button to turn the display off so I can slide it into my pocket. The display goes black then wakes again after about 3 seconds. Tried a factory reset, reboots and general troubleshooting. Even smart stay and proximity sensor. Even changed my case in case something was triggering it...
Any assistance?
crapymonkey said:
I have a s7 att with all latest firmware and updates. When I'm in a call using bluetooth and I press the power button to turn the display off so I can slide it into my pocket. The display goes black then wakes again after about 3 seconds. Tried a factory reset, reboots and general troubleshooting. Even smart stay and proximity sensor. Even changed my case in case something was triggering it...
Any assistance?
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Click to collapse
The only work around I have found is to hit the home button, or leave the call app in any way, then lock the screen.
This is SUPER annoying!!!
elijahblake said:
The only work around I have found is to hit the home button, or leave the call app in any way, then lock the screen.
This is SUPER annoying!!!
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Click to collapse
I know, I'm one to talk on my bluetooth to someone for hours while my phones in my pocket. But lately I have to be careful because I hang up or mute ect... my phone from bumping my pocket.
crapymonkey said:
I know, I'm one to talk on my bluetooth to someone for hours while my phones in my pocket. But lately I have to be careful because I hang up or mute ect... my phone from bumping my pocket.
Click to expand...
Click to collapse
One other thing that has helped was to turn on Keep Screen Turned Off under Settings>Display...
This bug still sucks and needs to be fixed though
I do that, i can litterly press the power button and screen will go black. Then a few seconds later its back on.
elijahblake said:
One other thing that has helped was to turn on Keep Screen Turned Off under Settings>Display...
This bug still sucks and needs to be fixed though
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Click to collapse
A few months ago after one of the automatic updates, the phone started doing this. I don't use the lock screen, so the phone goes straight into the main menu so if the phone is in my pocket it will open programs, butt-dial people etc etc. I've noticed it happens when you bring the phone up to your face, but it also happens in many other situations.
I've looked all through settings and I can't find this feature so I can turn it off. Anyone else had this problem?
Check if on-body detection in settings>security>smart lock and Lift to check phone gesture were automatically turned on and turn it off.
Mister Teflon said:
A few months ago after one of the automatic updates, the phone started doing this. I don't use the lock screen, so the phone goes straight into the main menu so if the phone is in my pocket it will open programs, butt-dial people etc etc. I've noticed it happens when you bring the phone up to your face, but it also happens in many other situations.
I've looked all through settings and I can't find this feature so I can turn it off. Anyone else had this problem?
Click to expand...
Click to collapse
So you do not have any kind of lock on your phone and your screen lock is set to none?
KelvinCrag said:
Check if on-body detection in settings>security>smart lock and Lift to check phone gesture were automatically turned on and turn it off.
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Click to collapse
Smart lock is greyed out, it says "To use, first set a screen lock"
D-Mi said:
So you do not have any kind of lock on your phone and your screen lock is set to none?
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Click to collapse
That's correct.
Mister Teflon said:
That's correct.
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Click to collapse
So it might have happened that your power key is pressed accidentally while the phone is in your pocket and apps are launched so I'd recommend you to atleast turn on swipe for unlock to avoid accidental unlocks.
D-Mi said:
So it might have happened that your power key is pressed accidentally while the phone is in your pocket and apps are launched so I'd recommend you to atleast turn on swipe for unlock to avoid accidental unlocks.
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Click to collapse
I can confirm that's not the case, I just have to put the phone in a vertical position and the screen will turn on, with no input on the power button. For example when I'm cleaning the screen with windex it's almost impossible, I keep turning the screen off and it keeps turning on immediately with the motion of the phone. If there's any motion on the phone, the screen will almost 100% of the times turn itself on.
Mister Teflon said:
I can confirm that's not the case, I just have to put the phone in a vertical position and the screen will turn on, with no input on the power button. For example when I'm cleaning the screen with windex it's almost impossible, I keep turning the screen off and it keeps turning on immediately with the motion of the phone. If there's any motion on the phone, the screen will almost 100% of the times turn itself on.
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Click to collapse
Go to settings>system>gestures>lift to check phone, toggle it off
In my case this feature is broken currently not working though it's turned on
D-Mi said:
Go to settings>system>gestures>lift to check phone, toggle it off
In my case this feature is broken currently not working though it's turned on
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Click to collapse
Brilliant, that fixed it, thanks so much! If it was a feature that was a pretty bad one, it made it really hard to live with the phone, it kept turning on in all sorts of situations. Thanks again! :good:
Mister Teflon said:
Brilliant, that fixed it, thanks so much! If it was a feature that was a pretty bad one, it made it really hard to live with the phone, it kept turning on in all sorts of situations. Thanks again! :good:
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Click to collapse
Well the feature is intended to quickly check the time and some other notification from apps but features can sometimes be annoying than useful! I personally turned it off to save battery.