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I dropped my epic on tile, and the glass cracked. Touch Screen seems fine, and the LCD itself is okay too.
Most parts places seem to sell the glass and LCD/Digitizer as a package (for $80-$120), but I've found a place that sells just the glass/front cover for $45. Is there any reason not to get just the glass/cover without the LCD?
I have heard it was a little trickier than doing the assembly.
http://forum.xda-developers.com/showthread.php?t=905635
Speeder2000 said:
I dropped my epic on tile, and the glass cracked. Touch Screen seems fine, and the LCD itself is okay too.
Most parts places seem to sell the glass and LCD/Digitizer as a package (for $80-$120), but I've found a place that sells just the glass/front cover for $45. Is there any reason not to get just the glass/cover without the LCD?
Click to expand...
Click to collapse
Not really the galss and digitiser are connected for better veiwing and you can't really get them apart.
Sent from my SPH-D700 using XDA App
Speeder2000 said:
I dropped my epic on tile, and the glass cracked. Touch Screen seems fine, and the LCD itself is okay too.
Most parts places seem to sell the glass and LCD/Digitizer as a package (for $80-$120), but I've found a place that sells just the glass/front cover for $45. Is there any reason not to get just the glass/cover without the LCD?
Click to expand...
Click to collapse
http://cnn.cn/shop/samsung-epic-digitizerlcd-unit-p-10021.html this is specifically what I ordered when I dropped mine, and you can't replace the glass separately as it is one piece with the digitizer and the LED unit. When I ordered mine it was $79 off this website, I suppose the price has gone up if you can find it for less you should do that. The screen took about 3 hours to replace my first time being careful and double checking everything. Use black RTV silicone to keep it in place - do not use any other adhesive. It's definitely a 8/10 in difficulty as it requires steady hands and patience up the ying yang.
deano0714 said:
Not really the galss and digitiser are connected for better veiwing and you can't really get them apart.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
you're right, it's Cover + Digitizer, or Cover + Digitizer + LCD.
According to the thread linked above, getting one with LCD is much easier
I dropped my phone, and the glass cracked. I went to a sprint store, and I didn't have insurance. They fixed it for $35.
omair2005 said:
I dropped my phone, and the glass cracked. I went to a sprint store, and I didn't have insurance. They fixed it for $35.
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Click to collapse
lol, you posted right as i paid $70 for a front cover, and now i have to do it myself
omair2005 said:
I dropped my phone, and the glass cracked. I went to a sprint store, and I didn't have insurance. They fixed it for $35.
Click to expand...
Click to collapse
How long have you been on contract?
Speeder2000 said:
lol, you posted right as i paid $70 for a front cover, and now i have to do it myself
Click to expand...
Click to collapse
You can probably cancel the order before it's shipped if you'd like to try the $35option.
Best bet imo. Repair stores are life savers.
omair2005 said:
I dropped my phone, and the glass cracked. I went to a sprint store, and I didn't have insurance. They fixed it for $35.
Click to expand...
Click to collapse
Sent from my SPH-P100 using XDA App
If you go to a store, make sure it's a repair center by searching for a nearby store on the sprint site.
I made the mistake of going into the nearest corporate store with my tp2 that would randomly think the keyboard had opened and subsequently unlock the phone in the pouch. The idiots at the store kept it for 3 hours and "recalibrated" the screen... it was a hardware problem, not software
When I busted the screen on my Epic, I found a Sprint store that was a repair center. ANY repair other than mainboard damage or water damage is a flat $35 for any phone. Kinda makes the idea of insurance worthless(already is with the deductible). They had a complete shell of an Epic with keyboard and screen, and simply swapped my mainboard into it. So, no activation or data loss/transfer.
Also, the replacement you ordered might be a cheap LCD instead of a SAMOLED like Samsung puts on the phone to start with.
patrickoneal said:
Also, the replacement you ordered might be a cheap LCD instead of a SAMOLED like Samsung puts on the phone to start with.
Click to expand...
Click to collapse
Are u saying they are making LCD knock offs of super amoled screens for use in the Epic?
Sent from my SPH-D700 using XDA App
heathmcabee said:
Are u saying they are making LCD knock offs of super amoled screens for use in the Epic?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I think it's certainly a possibility. A lot of the replacement screens on ebay and elsewhere claim to be LCD. I can't confirm that they're LCDs or SAMOLED, but I'd wonder.
no - you did the right thing by ordering it off ebay. I worked for sprint and back in september they started repairing phones for 35 bucks.. but on the epic, they changed their policy to NOT repair screens on the epic. they made me pay 100 dollars for a replacement even though i've been carrying the 7 dollar a month insurance, though i had a crack on my LCD.
i purchased the replacement from asurian for 100, bought the 80 dollar replacement screen, frankensteined that on to my old phone, sold the new one for 275
screw you sprint :l
tl;dr: sprint changes policies to throat ram customers yet again
Crack screens are not covered in store anymore with TEP or not per policy, some stores are more lenient. If you have TEP you have the option to file a claim through Asurion just like LD.
If you are going to try and do it yourself, I would suggest buying the TSP and screen together. The LED is so thin it is nearly impossible to take off w/o breaking it. I have yet to get one off w/o it breaking. The screens I have replaced, we always keep the 2 parts together as one.
Do you get to keep the broken phone or they take it for replacement in case of broken screen.
Sent from my SPH-D700 using XDA App
What do you mean? When filing the Asurion claim? Or when we replace screen?
heathmcabee said:
Are u saying they are making LCD knock offs of super amoled screens for use in the Epic?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
cnn.cn's website advertised the epc replacement screen as an LCD - when i received it it was clearly LED and was the same exact screen as any other epic. There are many layers to an LCD screen that would be obvious upon first glance when compared to an amoled screen.
Two weeks ago I was leaving the office in a hurry and had an epic fail on my part. I put my laptop in the trunk and as I was closing it I managed to drop my keys in the trunk and my Epic landed screen down on the parking lot. From the sickening crunch that I heard I knew this was going to end badly. I picked up the phone and sure enough it had landed on a tiny piece of gravel that shattered the screen so now I was standing in with a broke phone and my keys locked in the trunk. I put a piece of packing tape on the screen to keep the pieces together until I could make it to the repair center. I dropped it off a couple of days later. They told me it would take a couple of hours to fix and I could pick it up later that day. When I picked it up I had a new screen and they even put on a new screen protector to “replace the one that I previously had”. I got a chuckle out of that since it was just a strip of packing tape. The big surprise was when I was told that I didn't owe anything. I didn't care what it was going to cost anyways because the phone is on a corporate business account so it wasn't going to cost me anything. I would hope that they extend the same kind of a courtesy to regular customers from time to time and not just large accounts
I picked up my Nexus 7 this evening to do some reading and noticed I couldn't get any touch responses. I couldn't get the ring to slide in either direction to unlock the screen. I kept trying for several minutes and finally got it to turn off. I thought a re-set might help. I did get it turned back on but it was doing the same thing. No touch response. I finally turned on my chair lamp and looked at the screen.
I have a crack clear across the screen about a third of the way down! Now, I do not treat my devices roughly in any way. I'm 62 years old so I don't throw stuff around, I use them as they should be used. I don't put my Nexus 7 in a backpack nor have I taken it out of my house in the two weeks I've had it.
I don't believe the glass should be cracking at two weeks of very gentle use.
I guess I have to ask ASUS for warranty service or do I take it back to Office Deport to see if they will do anything for me?
Would appreciate some advice.
I'd bring it back to office depot because that's the quickest way. They might let you exchange it
You just opened it and there was a crack across the screen, Office Depot shouldn't give you a problem with that. Now I'm believing you that you didn't drop it, so in that case it is a hardware defect and you should just ask to exchange it.
Sent from my Nexus 7 using Tapatalk 2
same thing with my screen, i pressed lightly just to put the back cover back on. I think it's really delicate.
Quick and Fantastic Update!
Well I was pretty bummed out that my Nexus 7 screen was cracked which made the entire device unusable! I contacted ASUS via their web site and asked about their return/warranty service. They sent me a pretty quick email telling me to fill out an RMA form and a bunch of other stuff which I really, really didn't want to do.
I really didn't want to go that route so today I took a chance and went back to the Office Depot that I bought the device from. I showed my busted Nexus 7 to the manager and he asked if I had bought a Protection Plan. Well, I figured I was dead in the water since I clearly didn't buy any protection plan 15 days ago. He also mentioned they had a 15 day return/exchange policy!
Then to my surprise, Carlie, the manager, said, "Well, I'll go ahead and exchange this one if you buy a Protection Plan this time." Believe me, that didn't sound so bad this time around especially since the Protection Plan covers cracked screens for up to 2 years!
Finally, I have a new (not refurbished) Nexus 7 from Office Depot! That's great customer care if you ask me. I'll be back to that store to buy a lot more stuff in the future.
Just a word to other owners...the glass on the Nexus 7 ain't gorilla glass of any kind if it can break during normal use! I've got mine in a very nice case and that's where it will stay.
wow.. that's absolutely great news.
I'm stuck with my cracked 16g which I can only use with a mouse.
I'm currently thinking of buying a 8G, as I'm abroad and can't return my 16g.
Awesome! It never hurts to try in cases like these, and it helps to be nice
Its for the best that you ended up with a protection plan. I missed the deal they had at squaretrade and endEd up paying 50 bucks for the two year coverage. Oh well at least I have peace of mind...
Sent from my Nexus 7 using xda app-developers app
Happy for you!
Guardsix said:
Just a word to other owners...the glass on the Nexus 7 ain't gorilla glass of any kind .
Click to expand...
Click to collapse
It's Corning® Fit Glass
Not like it makes any major difference, the TF201's are Corning Gorilla and a lot of people have cracked/smashed their screens.
Thin glass is Thin -_-
My screen is cracked too
Thanks for creating this thread as I need to share my experience with a Nexus 7 that I purchased from Staples 1 week ago.
I was very disturbed to find out that my new Nexus 7 wasn't responding to my password this morning. It was working fine last night before I put it in my nightstand drawer. I wiped away what I thought was a smudge but noticed that it was a 6 inch long crack on the left side. I contacted Asus support and they want me to send the device back to them (at my expense). They'll examine the device and see if the crack was due to user mistreatment. Side note: it wasn't. I do recall that I may have banged it against the counter when I caught it after almost dropping it.
After reading this thread I may go back to Staples and see if they'll replace the device. When I purchased it last week the manager tried to sell me a protection plan but if I recall they were $50 or $100. I've had an Ipod touch for over 2 years and never hand any issues like this. I'm very disappointed to say the least.
BTW I purchased a cover for the Nexus yesterday but it seems to be too late.
-Bob
My exchange, 2nd from GameStop had the LCD cracked but the outer glass was intact on the day I opened it for my birthday. Took that one back, they gave me a store credit because they didn't have anymore, and the pre-orders closed. I found out they got a new shipment from others on here and called my store today. Manager says, I tried to call you yesterday, we got an extra and another pre-order that decided not to pick his up. Come on by and get yours.
I instantly installed a xtremeguard and my x series tpu case, although this one is not responding to touches, I didn't bother to test it before installing the protector, as I didn't want to get finger prints on it and have to clean it off.. This happened with my previous one as well, but it responded better every hour it dried, not the same on the new one. Also another observation, this is the first of my 3 units that didn't come re-sealed with double tape...
-CC
Guardsix said:
Just a word to other owners...the glass on the Nexus 7 ain't gorilla glass of any kind if it can break during normal use! I've got mine in a very nice case and that's where it will stay.
Click to expand...
Click to collapse
FWIW, Gorilla Glass is no less prone to cracking than regular glass. It's just less prone to scratch.
Sent from my DROID RAZR using xda premium
just lou said:
FWIW, Gorilla Glass is no less prone to cracking than regular glass. It's just less prone to scratch.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
Source? Or did you pull that out of your ass?
http://electronics.howstuffworks.com/everyday-tech/gorilla-glass3.htm
If I knew office depot would have a protection plan for 2 years including screen I probably would not have bought from Google. great news it all worked out. I cracked my notion ink tablet and it cost more than the tablet was worth to replace the screen.
Cracked screen update
A quick up update to my previous post. I just got off the phone with Staples and they won't let me return the tablet because it is damaged. I tried to explain that I didn't cause the damage but the employee wasn't budging on this. He said that the only way a screen can crack is by applying too much pressure. I explained that I in no way misused or abused it. I'm very disappointed in Staples not standing behind the products that they sell.
-Bob
Guardsix said:
I picked up my Nexus 7 this evening to do some reading and noticed I couldn't get any touch responses. I couldn't get the ring to slide in either direction to unlock the screen. I kept trying for several minutes and finally got it to turn off. I thought a re-set might help. I did get it turned back on but it was doing the same thing. No touch response. I finally turned on my chair lamp and looked at the screen.
I have a crack clear across the screen about a third of the way down! Now, I do not treat my devices roughly in any way. I'm 62 years old so I don't throw stuff around, I use them as they should be used. I don't put my Nexus 7 in a backpack nor have I taken it out of my house in the two weeks I've had it.
I don't believe the glass should be cracking at two weeks of very gentle use.
I guess I have to ask ASUS for warranty service or do I take it back to Office Deport to see if they will do anything for me?
Would appreciate some advice.
Click to expand...
Click to collapse
The same EXACT thing happened to me too. I am going to try to buy a new screen/LCD/Digitizer, and see if I can replace it.
I am sick to my stomach. My new phone (3 days old) just dropped about a foot or so and shattered the screen unbelievably.
My Atrix took half a dozen drops like that (and from higher) and never cracked. What a frickin' joke this so-called Gorilla Glass is!
Is there a reasonably priced way to replace the screen? The phone still works but it looks like total crap.
nunjabusiness said:
I am sick to my stomach. My new phone (3 days old) just dropped about a foot or so and shattered the screen unbelievably.
My Atrix took half a dozen drops like that (and from higher) and never cracked. What a frickin' joke this so-called Gorilla Glass is!
Is there a reasonably priced way to replace the screen? The phone still works but it looks like total crap.
Click to expand...
Click to collapse
This let me think om my bad day at my ex work, my S3 somehow launched out of my pocket and felt on the grond
I ordered a new screen for my S3 and replaced it myself.
Dx.com i got my S3 screen from there idunno if they have a S4 screen.
Sent from my GT-I9505 using XDA Premium 4 mobile app
I've dropped my n5 3 times on concrete and it's in perfect condition. I do have a pretty slim case on it though and a PET screen protector...
Sent from my Nexus 5
OK, I got down off the ledge (LOL) :laugh:
Found a screen replacement kit with everything needed for $20 delivered on Amazon.
http://www.amazon.com/Screen-Replacement-Samsung-ECO-FUSED%C2%AE-Microfiber/dp/B00DUR2GZM/ref=cm_cr_pr_product_top
Paid $3 extra for overnight air (Prime membership, ftw!) and I will have it Tuesday.
I understand it is VERY painstaking job to replace it, but plan on watching some Youtube videos first.
Already had a case coming that should be here the same day so this will NOT happen again.
"Samsung Galaxy S4 Screen Replacement / Frame Exchange" on YouTube
https://www.youtube.com/watch?v=wPXVnTlrqeo&feature=youtube_gdata_player
This guy is great. He is very thorough with his videos. Just a sugestion. Good luck!
Sent from my SCH-I545 using xda app-developers app
Craleb said:
"Samsung Galaxy S4 Screen Replacement / Frame Exchange" on YouTube
https://www.youtube.com/watch?v=wPXVnTlrqeo&feature=youtube_gdata_player
This guy is great. He is very thorough with his videos. Just a sugestion. Good luck!
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
I had this happen a few months ago, but mine smashed the digitizer as well. Cost me $250 to fix and replace. I can give you a contact if you're interested.. I'm in Melbourne.
Let's not blame the manufacturer for your clumsiness. There are millions of people who use this phone and probably have dropped it too without breaking the display.
Sent from my GT-I9500 using xda app-developers app
techware7 said:
I've dropped my n5 3 times on concrete and it's in perfect condition. I do have a pretty slim case on it though and a PET screen protector...
Sent from my Nexus 5
Click to expand...
Click to collapse
3 times in a week or so....
Might wanna try holding on a little tighter
Dont think i've ever dropped the s4 and not even a scratch on the screen although the S-view cover helps to grip it i think. The olephobic coating has worn away now and it gets grimey which is annoying.
The s2 got dropped on concrete and on a gravel path when throwing a stick for the dog. Survived OK
The thing I am wondering about, having watched several videos, is that they are all almost completely dismantling the phone before replacing the glass.
Check me on this, but the glass screen is NOT connected to any of that stuff.
If I was replacing the AMOLED/digitizer I could see all that being necessary.
However, once the battery, sim and sd cards are out, why not just go ahead with the removal of the glass?
Anybody done it that way?
I have thee co-workers that have the S7 Edge. Of the three, two have gotten broken screens, on the edge, just from carrying them in their pocket. In each case the VZW reps have advised them that they "see it all the time" and that these phones are terrible about this due to the "flexing" in your pocket. I have personally dropped mine on the floor twice now, each time with no breaks.
Has anyone else seen this? Whats your experience?
NetworkingPro said:
I have thee co-workers that have the S7 Edge. Of the three, two have gotten broken screens, on the edge, just from carrying them in their pocket. In each case the VZW reps have advised them that they "see it all the time" and that these phones are terrible about this due to the "flexing" in your pocket. I have personally dropped mine on the floor twice now, each time with no breaks.
Has anyone else seen this? Whats your experience?
Click to expand...
Click to collapse
I have broken my screen 3 times so far. One time even with a tempered glass protector on shattered the whole screen.. Got it fixed 3 days later pulled it out my pocket broke again. Watxhing YouTube videos they make the screen appear strong.
Sent from my SM-G935V using Tapatalk
That's not very encouraging. How did you break them? Was it normal wear and tear, drops, carrying in your pocket, etc?
NetworkingPro said:
That's not very encouraging. How did you break them? Was it normal wear and tear, drops, carrying in your pocket, etc?
Click to expand...
Click to collapse
First time I broke my phone it was actually the back glass I dropped it with my spigen case on and it cracked. Got it fixed then I had it on my lap with the tempered glass protector on got out the car it dropped broke.. Fixed and broke in my pocket again.
Sent from my SM-G935V using Tapatalk
NetworkingPro said:
I have thee co-workers that have the S7 Edge. Of the three, two have gotten broken screens, on the edge, just from carrying them in their pocket. In each case the VZW reps have advised them that they "see it all the time" and that these phones are terrible about this due to the "flexing" in your pocket. I have personally dropped mine on the floor twice now, each time with no breaks.
Has anyone else seen this? Whats your experience?
Click to expand...
Click to collapse
I've had my phone dropped by my daughter playing it it more than 5 times pretty hard smacks and phone is still mint condition. UAG case.....
Sent from my SM-G935V using XDA-Developers mobile app
Where or how did you get your screen fixed? And the cost mine is broke now.
Sent from my SM-G935V using XDA Free mobile app
i had mine fixed by Samsung. its like 270bucks or something ... that includes shipping. took a week but you get it back in "new condition" ... still waterproof, the cell shops you see on corners can do a good job of fixing but they generally do not put it back together so that its water resistant.
just my 2cents
So today I'm in my car waiting for food in a drive through and I dropped my phone. It didn't hit anything really hard that i could tell, but sure enough there's a pressure mark with a spider crack going across the phone. I have a invisishield screen protector and a spigen case on it and yet here my phone is with a cracked screen. I'm a little pissed off about this. Luckily I do have insurance and my deductible is low but still. Phone is less than 2 weeks old and it didn't even take a minor drop in the car.
It's like my s 6 edge+. Wife dropped it waist high in a spigen case and the screen spiderweb cracked. It seems the more they say gorilla is stronger the more easily it seems for it to crack.
Sent from my SAMSUNG-SM-N930A using Tapatalk
slayd1023 said:
So today I'm in my car waiting for food in a drive through and I dropped my phone. It didn't hit anything really hard that i could tell, but sure enough there's a pressure mark with a spider crack going across the phone. I have a invisishield screen protector and a spigen case on it and yet here my phone is with a cracked screen. I'm a little pissed off about this. Luckily I do have insurance and my deductible is low but still. Phone is less than 2 weeks old and it didn't even take a minor drop in the car.
Click to expand...
Click to collapse
Looks like the recall will help with this. They are taking them back in any condition.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Yes don't file a claim. Near impossible to stop claim once started and phone is flagged as unreturnable the moment you claim. I know!!
Long story short, happened to me, I found out about recall few hours after I filed claim with Asurian. A simple please cancel claim is impossible unless you wait to refuse delivered replacement(which obviously aren't in stock to replace nowl On positive note I think Samsung has me.covered but it's a big hassle since my phone is flagged.
Off topic; damn typing sucls.on this note7, serious lag, makes it near impossible. I teied several keyboard.apps and a clean fresh restore. Hoping the next note7 is much better than this super hot, lagging, poor performance broken screen version. My wife's works fine, night and day difference.