Database Users

CDMA Hero Bugs and Manufacturer Defects

I'm starting this thread as a central database for CDMA Hero owners to share defects and bugs in Hardware and Software.
My apologies if this has been addressed else-where.
Found with my Girlfriend's and my "with Google" Heros that we both have a noticeable amount of dust under the screen (glass). I thought this was addressed with rev. 2 of the phone?
Anyone one else with the same issue?

paint on case is VERY easy to chip...

I agree the finish seems a little delicate. I've been using a cheap hard plastic case since I got mine in dec. Helps alot with wear and tear, and isn't too bulky or hard to get out of my pocket.

i agree with the paint issue.
my end button is totally red not silver and red

I had a dust issue with my first (unbranded).
The first thing I did with my replacement (with google) hero was to apply an invisible shield to it. I have not noticed any dust under the screen whatsoever.
Also, although it isn't exactly pretty, I found while applying the invisible shield that it did not cover the gap between screen and button pad. As a quick fix to this I cut a thin piece of invisible shield material that was left over and applied it over the crack/screen protector/button pad protector. Just for some extra protection.
For shocks, I have the phone in the HTC silicone case. My phone has taken a number of falls/skids across the ground and stuff and this combo has protected it completely.
Edit:
Almost forgot, my original also seemed to develop a wear mark on the metal button pad finish. It was as if a part of the layer had rubbed off and tarnished in a circular pattern.

about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit

justinisyoung said:
about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit
Click to expand...
Click to collapse
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?

mrinehart93 said:
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?
Click to expand...
Click to collapse
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
I understand how frustrating it can be for dust to collect under the screen of your device. We have recently learned that Sprint has a process in place to resolve this issue. Please contact Sprint for the location of your nearest Sprint Service and Repair facility. They are equipped to clean your device, and in doing so will be able to keep the issue from recurring in the future. I apologize for any inconvenience you may have experienced.
Click to expand...
Click to collapse
which pretty much means that the sprint store should be able to repair it for free.

justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....

I had heard about the dust problem before, and was glad that I didn't have that problem yet... After reading this thread, I decided to look again.... Now I do have dust in the bottom right
It seems to me that the problem is dust entering between the keypad and the screen, and then getting up underneath of the digitizer which doesn't seem to be against the LCD, which is strange, I think. Most handhelds I've taken apart have the digitizer glued around the edges directly to the LCD. Thank god that HTC and Sprint are actually addressing this problem. If someone does know how and where this seal is applied, I'd love to know. I might be taking mine back before too long, and I always would like to know what they're going to do beforehand.

beyondinferno said:
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....
Click to expand...
Click to collapse
OMG i loved the mogul till I realized the CPU was slow the whole thing was slow and in my 2 years i went through 8 of them. That was the best money ever spent on TEP
Seriously you guys should have no problem exchanging that phone in warranty without TEP IF you take it to the shop and they cant resolve your dust issue they will ship you a remanufactured phone.

justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.

clamknuckle said:
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.
Click to expand...
Click to collapse
ffffffffffffuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu-------------
So is HTC actually 'fixing' the problem?

brian2220 said:
i agree with the paint issue.
my end button is totally red not silver and red
Click to expand...
Click to collapse
Same here. Otherwise no issues.

The stock roms sucks.
But seriously, same as everyone else
-Dust under screen
-Button paint chipping off

At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Actually, I'm considering taking my Hero apart and trying to figure out a fix on my own. I think I'll wait just a little longer... just to make sure nothing fails and I can't take it back. Or, is there anywhere I can buy those black stickers for the screw-heads?

I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html

chococrazy said:
I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html
Click to expand...
Click to collapse
OMG they murdered a Heroc!!!

thematrixkid17 said:
At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Click to expand...
Click to collapse
Interesting, I loved my Touch Pro, the only flaking or issues with the aesthetics I had were from where it met pavement once...there's also a .cab file your friend can download that will fix the date issue...I'd post a link but I'm not sure of XDA's linking policies to other sites, just google ".cab fix for touch pro sms date," it's one of the first results.
As far as bugs and manufacturer defects with my Hero go, I've had the phone for a little over a month now and haven't anything to report...it does lag a little at times but I've yet to find a rooting process that works for my Hero for whatever reason, it's the newest version with the "with Google" branding. The "one touch root" or whatever it was titled from unlockr didn't work, nor did the one I found on android forums.
I didn't get stuck in a bootloader or anything for either process, it's simply that neither one had any affect; I did follow both process to a "T." I'll get around to trying the tutorial I found on here (XDA) one day when I have time, although I must say, I kind of prefer the hacks and tricks of WinMo at this point.

Aridon said:
Same here. Otherwise no issues.
Click to expand...
Click to collapse
same, i just removed the foil completely. just have a red button now.

HTC One tiny gap between casing

https://mail-attachment.googleusercontent.com/attachment/u/0/?ui=2&ik=41cb339f46&view=att&th=13d8340b74746c5a&attid=0.1&disp=inline&safe=1&zw&saduie=AG9B_P_Q5-vWqhENU8nd5ekGtYFt&sadet=1363706767414&sads=CMeEp3tEkU1SbCsFN3rfu84Dgs4&sadssc=17
https://mail-attachment.googleuserc...363706870695&sads=p-2Xb2GQeBUaK85Lopw2gw6D9Hs
Afternoon all,
So yeah I'm loving this phone greatly, but I've noticed something horrible for a phone so well made.
If anyway else owns one can you please check if your headset has a tiny gap ( Im really do mean tiny gap) between the front metal casing and
the cream looking plastic band around the phone. So were the headjack and on switch is . . . .
I noticed it last night and if I press the back and front together the gap closes.
After speaking to P4U they said no one else has rang in with such problem and they said they would exchange it wen more arrive in stock.
I ended up going in store were I discover they ave one there but is a pre ordered handset. The guy did open it up and checked both handsets.
They new one did also have a tiny gap but not as bad?
Bit shocked as I havent really used the phone alot as Im still using my S3 till I pay my contract off.
Anyone else got this?7
Cheers

Re: HTC One Owners check it out!
I have read somewhere 2 weeks ago it is a problem for some demo set. But seems it existing on retail phone now. Also I heard iphone5 has such problem but people think it acceptable.
So maybe other users can give their view.
And you would better to have a clear photo upload others can judge.

mmx6688 said:
I have read somewhere 2 weeks ago it is a problem for some demo set. But seems it existing on retail phone now. Also I heard iphone5 has such problem but people think it acceptable.
So maybe other users can give their view.
And you would better to have a clear photo upload others can judge.
Click to expand...
Click to collapse
What would be best way to post a photo on here? I havent actually needed to do it before?

Re: HTC One Owners check it out!
There was another thread on this exact issue. It is very small, but then again these phones aren't exacty cheap. So should be uniform all around.
Sent from a galaxy far away!

ILS_SuperNova said:
What would be best way to post a photo on here? I havent actually needed to do it before?
Click to expand...
Click to collapse
Select Quick Reply and then Select Go Advanced. Over at the top, click on the attachment incon (looks like a paper clip) and browse to where ever the photo is saved

Re: HTC One Owners check it out!
I got mine today, have looked but not used the phone yet. On both the top and bottom, I can squeeze and a hairline gap will come together, but I don't think this is a problem really. It is negligible and it probably won't have any impact at all, the phone still seems premium and solid in the hand, and it is not like they advertise it as being waterproof or anything in which case this would be an issue.
Sent from my Galaxy Nexus using Tapatalk 2

I have a slight gap on the top, nowhere else though, and its very slight, I keep a case on it at all times though, so no big issue

Ive put two links to photos I took. Hopefully the links work. One is with gap and then me pushing the edges together . . .

Re: HTC One Owners check it out!
ILS_SuperNova said:
Ive put two links to photos I took. Hopefully the links work
Click to expand...
Click to collapse
Don't work for me
Sent from my Desire HD using Tapatalk 2

https://lh4.googleusercontent.com/-...AAAAAAFc/34GVNAI3mKc/s661/20130319_152241.jpg
Hopefully these work. Gap
https://lh5.googleusercontent.com/-...AAAAAAFg/LjpkmfaPpBs/s496/20130319_152305.jpg
me pressing gap together

ILS_SuperNova said:
https://lh4.googleusercontent.com/-...AAAAAAFc/34GVNAI3mKc/s661/20130319_152241.jpg
Hopefully these work. Gap
https://lh5.googleusercontent.com/-...AAAAAAFg/LjpkmfaPpBs/s496/20130319_152305.jpg
me pressing gap together
Click to expand...
Click to collapse
If that was my phone I would send it back but that's just me.... hope mine is ok when I get home later on.

This gap may be engineered to provide for thermal expansion differences between glass and aluminum

Definitely looks like a defect to me. Lint, dust, water etc could all get in there very easily and cause problems down the line. I'd get it replaced.

ILS_SuperNova said:
https://lh4.googleusercontent.com/-...AAAAAAFc/34GVNAI3mKc/s661/20130319_152241.jpg
Hopefully these work. Gap
https://lh5.googleusercontent.com/-...AAAAAAFg/LjpkmfaPpBs/s496/20130319_152305.jpg
me pressing gap together
Click to expand...
Click to collapse
i would say its fine i have something familiar on my One X between the metal rim holding the screen and the unibody
believe me you have not seen defects this is nothing compared to last year
i would keep it, can i?

llothar said:
This gap may be engineered to provide for thermal expansion differences between glass and aluminum
Click to expand...
Click to collapse
My mates htc one had zero gap all the way around.

Yeah I maybe abit paranoid on this matter. After seeing the other newly opened htc one and seeing that also had a little gap then I though maybe
its just the way its made. I will see hopefully thursday if more come into stock.

Re: HTC One Owners check it out!
If I'm looking at the same thing is u on top of the phone theres a very very small gap between the metal casing and plastic filler.
Can't see I'm bothered about a gap of 0.25mm though. I don't think I'd ever want a replacement.
Sent from my HTC One using xda premium

This photo is posted by others sometime ago.
But this kind of gap also on other phones, like S4.

llothar said:
This gap may be engineered to provide for thermal expansion differences between glass and aluminum
Click to expand...
Click to collapse
I can definitely confirm such behavior in my One X, it expands a little from heat
but by design? i don't know, HTC promised zero gap didn't they?

Thread title is misleading: please change it.

Possible solution for cracked back camera glass

Like an increasingly numerous part of the G6 userbase my back camera glass protector cracked for a totally stupid reason (used the flash as a flashlight gor 10 minutes) and I was stuck with a device LG refused to repair claiming it was a physical problem which was my fault. I didn't want to pay 150$ for a simple lens change but at the same time I don't know how long it would take for us to be able to buy a replacement glass online.
So what I did is that i took of the broken glass(with a very small screwdriver) in a way similar to a video called ''DIY Replacing camera lens on LG G5'' on youtube (sorry I can't post links). While I couldn't find any replacement glass, I knew Staples were offering to install a liquid glass protector on any screen or glass surface of your choice so I went there, paid 35$ and got the guy there to put the liquid protector on the screen as well as on the camera lenses themselves. The picture quality isn't at all affected by the protector. Now I'm waiting for a dbrand skin that will replace all the space left to fill. I'll try to post some pictures of how it looks by now so you guys have an idea of the result.

Link to the glass removal video:youtube.com/watch?v=Bx3Oj0ceuHs
Picture after removal: imgur.com/NtkgPSv
Picture with liquid protector on the lenses: imgur.com/we2us0i

EMTease said:
Like an increasingly numerous part of the G6 user base....
Click to expand...
Click to collapse
Really?

rubiicon59 said:
Really?
Click to expand...
Click to collapse
Maybe you don't believe it. But the camera glass cracking isn't an isolated problem. I'm glad you didn't have the problem, that doesn't mean it doesn't exist...

Only problem with this is that your ip68 protection goes out the window but i guess thats the trade off instead of sending it in and getting it repaired. I wonder if you can get the liquid glass protector installed on the back camera glass to possibly prevent it from cracking in the first place? I might have to give it a go.

Always a junior member with like 3 posts....just saying...

Oh I do know of, and believe the instances of lens breakage I've seen mentioned.
But it's by no means prevalent. You will see more people here posting complaints than you will people saying they don't have the same problem; that's the nature of places like this.
And it then looks to some like it's a bigger issue than it actually is. Although to each individual their problem is a real problem for them.
I've seen plenty of posts here complaining of this issue and the absurd lengths some are going to trying to remedy it. But no one seems to be complaining in the right place - LG themselves.
---------- Post added at 05:35 AM ---------- Previous post was at 05:33 AM ----------
zathus said:
Always a junior member with like 3 posts....just saying...
Click to expand...
Click to collapse
Unfortunately that's also often true.

I've had my LG G6 for just over a week, camera glass smashed while in my pocket, using a Spigen case that gives 2mm inset for the camera. Seems like there's a few people with this problem.

Mine broke on day 12. Spigen case absolutely no other damage to the phone. No drops. I would alternate putting it in back and front pockets and would sit either way. I don't know if something wedged in front of the lens or just pressure from bending when sitting may have caused the issued, but I do not think I was careless with my phone.

EMTease said:
Like an increasingly numerous part of the G6 userbase my back camera glass protector cracked for a totally stupid reason (used the flash as a flashlight gor 10 minutes) and I was stuck with a device LG refused to repair claiming it was a physical problem which was my fault. I didn't want to pay 150$ for a simple lens change but at the same time I don't know how long it would take for us to be able to buy a replacement glass online.
So what I did is that i took of the broken glass(with a very small screwdriver) in a way similar to a video called ''DIY Replacing camera lens on LG G5'' on youtube (sorry I can't post links). While I couldn't find any replacement glass, I knew Staples were offering to install a liquid glass protector on any screen or glass surface of your choice so I went there, paid 35$ and got the guy there to put the liquid protector on the screen as well as on the camera lenses themselves. The picture quality isn't at all affected by the protector. Now I'm waiting for a dbrand skin that will replace all the space left to fill. I'll try to post some pictures of how it looks by now so you guys have an idea of the result.
Click to expand...
Click to collapse
That's why I am getting a couple lens glass protector, just in case....
https://pt.aliexpress.com/item/Back...32808944260.html?spm=2114.13010608.0.0.8n17e1

Another lens protector broken here. Absolutely no reason for it to break. I have never dropped it. It is never placed in the pocket with anything else.

I would personally like to thank all the nay sayers for shutting up while this has become a wide spread problem. In the beginning they were more annoying than mosquitoes at a summer picnic.

I cut a leftover screen protector from an old phone to cover my camera glass until I find a permanent solution. It's ugly but doesn't affect photos...so far.

Rinzler said:
I would personally like to thank all the nay sayers for shutting up while this has become a wide spread problem. In the beginning they were more annoying than mosquitoes at a summer picnic.
Click to expand...
Click to collapse
You say widespread, but yet the extreme vast majority have no issues. Hundreds of thousands of G6 around the world, but still a very small minority of users experiencing this issue, maybe a few dozen reported cases so far, possibly in the low hundreds counting for unreported? Still seems like an Q/C issue on LG's end in combination with user error, not the epidemic you would make it seem to be.
Sent from my Nexus 7 using Tapatalk

HKSpeed said:
I cut a leftover screen protector from an old phone to cover my camera glass until I find a permanent solution. It's ugly but doesn't affect photos...so far.
Click to expand...
Click to collapse
Crazy shiled but shield xD

skyfox99 said:
You say widespread, but yet the extreme vast majority have no issues. Hundreds of thousands of G6 around the world, but still a very small minority of users experiencing this issue, maybe a few dozen reported cases so far, possibly in the low hundreds counting for unreported? Still seems like an Q/C issue on LG's end in combination with user error, not the epidemic you would make it seem to be.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.

Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Click to expand...
Click to collapse
You're not very open to other people's opinions, are you.

Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Click to expand...
Click to collapse
LOL!
"I disagree! You must be wrong because I don't believe you to be right. Stop challenging me."
*enters safe space*
Sent from my LG-H872 using Tapatalk

skyfox99 said:
LOL!
"I disagree! You must be wrong because I don't believe you to be right. Stop challenging me."
*enters safe space*
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
Fanboy.

Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Click to expand...
Click to collapse
Where did TMo recognize this as issue?
Sent from my HTC 10 using Tapatalk

Problems with the OP5 regarding build quality.

Hey xda,
I received my device yesterday finally.
After all those good and also bad reviews I was still happy to get my OP5. Right now I'm astonished by the performance of this device. The camera is fine I don't see a point in arguing it's bad. It's not.
I use my 5 for 24hrs now and I didn't need to start my computer once because I needed more power or anything. I love it. However I still have a few concerns, which I haven't seen being mentioned anywhere here yet.
First, my volume key is rattling, it's not tight. I can slightly move it with my finger (about 0.3mm). It's not a huge problem but my 3 year old HTC m8 never had this problem, even though I dropped it a hundred times and also having very similar body and keys.
Second the aluminum/metal frame around the cameralens and the glas is already loosing its color. I mean I put this phone in my pocket twice. There's has never been huge force on this part yet. The most of the time I just leave it at home on a table on a microfiber cloth and still the color is already flaking of.
Do you have similar/the same problems? I think about contacting the support.
Thank you in advance.

Here is a picture of what I'm talking about.

Yeah, that seems like a warranty issue to me. I'd be contacting OP about it.
Or just scrape off the rest of the black paint on the camera housing - free and cheap chrome bling!

If that is genuinely just in your pocket with nothing else touching the device (e.g. keys/coins) then definitely a warranty issue, could it be the stud/rivet on a pair of jeans as you slide it in/out? My volume button has no perceptible play in it.

Elnrik said:
Yeah, that seems like a warranty issue to me. I'd be contacting OP about it.
Or just scrape off the rest of the black paint on the camera housing - free and cheap chrome bling!
Click to expand...
Click to collapse
Yeah I would have done this if my device was a year old or even a half and this happens, but not after 24hrs. I rather contact the support.
VoodooSix said:
If that is genuinely just in your pocket with nothing else touching the device (e.g. keys/coins) then definitely a warranty issue, could it be the stud/rivet on a pair of jeans as you slide it in/out? My volume button has no perceptible play in it.
Click to expand...
Click to collapse
Thank you for your reply. I think I will return it then, if this was a problem to everyone I would have just lived with it.

Do you mean the dent on the upper part of the camera frame, in the middle? I think that's intentional for whatever reason.

dreinulldrei said:
Do you mean the dent on the upper part of the camera frame, in the middle? I think that's intentional for whatever reason.
Click to expand...
Click to collapse
That's the NFC antenna
Sent from my ONEPLUS A5000 using Tapatalk

Good to know, just knew it was intentional.

// Second the aluminum/metal frame around the cameralens and the glas is already loosing its color. //
I had this out of the box .. not sure what to do since i have a feeling this will happen over time regardless.

Mine arrived with scratches on the camera bezel. Most noticeable is on the top of the bezel, in the middle, where there is an indentation for the NFC Antenna. It seems this is very common based on thread on OnePlus's own forums.
I first opened this thread, and an admin closed is saying it is normal - this is unacceptable:
https://forums.oneplus.net/threads/solved-oneplus-5-came-scratched-what-to-do.554823/
I then opened this thread, which allowed for proper discussion:
https://forums.oneplus.net/threads/...the-scratches-my-new-op5-arrived-with.555362/
And then someone linked to this thread, where others have the same issue:
https://forums.oneplus.net/threads/etched-line-on-top-edge-of-rear-camera-glass.553906/
My phone also came with scratches on the right side of the camera bezel.
OnePlus has opened an RMA ticket for replacement - I have to send it to Acer to inspect to determine if it is worth of a replacement.
Here is the kicker... I have to pay for the shipping! I should not be out of pocket for a manufacturing defect. I need to call in and see what they are willing to do.

Funk Wizard said:
That's the NFC antenna
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
I believe you but if you don't mind can you post some link etc. which confirmed it's NFC antenna ¿
Sent from my ONEPLUS A5000 using XDA-Developers Legacy app

PuvMan said:
Mine arrived with scratches on the camera bezel. Most noticeable is on the top of the bezel, in the middle, where there is an indentation for the NFC Antenna. It seems this is very common based on thread on OnePlus's own forums.
I first opened this thread, and an admin closed is saying it is normal - this is unacceptable:
https://forums.oneplus.net/threads/solved-oneplus-5-came-scratched-what-to-do.554823/
I then opened this thread, which allowed for proper discussion:
https://forums.oneplus.net/threads/...the-scratches-my-new-op5-arrived-with.555362/
And then someone linked to this thread, where others have the same issue:
https://forums.oneplus.net/threads/etched-line-on-top-edge-of-rear-camera-glass.553906/
My phone also came with scratches on the right side of the camera bezel.
OnePlus has opened an RMA ticket for replacement - I have to send it to Acer to inspect to determine if it is worth of a replacement.
Here is the kicker... I have to pay for the shipping! I should not be out of pocket for a manufacturing defect. I need to call in and see what they are willing to do.
Click to expand...
Click to collapse
Thanks for your reply, didn't see it earlier. Here in Europe you don't have to pay for your warranty in the first 2 weeks after buying at all, it's a law. Sucks you have to pay. However I contacted the support and got a return ticket for a repair. But after hearing that the jelly screen is 'normal' and won't be fixed (can't be), I canceled my repair ticket and went for a return ticket. I'm really pissed - I paid 570 Euros for a cheaply build Device. I mean it's fast and camera is great, sure. But the build quality is really underwhelming.
And after thinking about all this for a bit I'm pretty sure my device was broken even before I got it, I probably just didn't noticed it when I unboxed it.

Is it glass paint coming off?

Have any of you noticed the dots on the back of the phone? I have midnight black variant, and it's in the case since day one, but I lately took the case off and noticed few shiny dots on the phone. Is it paint coming off? I don't get it. Tried to clean it but didn't help. Please inspect your phones under good light and check if you have dots too. I've read it happened on 6 and 5t too... It's a shame, I have this in case all the time to protect it from damage, not to cause it...

ГАСООП said:
Have any of you noticed the dots on the back of the phone? I have midnight black variant, and it's in the case since day one, but I lately took the case off and noticed few shiny dots on the phone. Is it paint coming off? I don't get it. Tried to clean it but didn't help. Please inspect your phones under good light and check if you have dots too. I've read it happened on 6 and 5t too... It's a shame, I have this in case all the time to protect it from damage, not to cause it...
Click to expand...
Click to collapse
The glass is likely frosted, not painted. Over time dust and debris will get into the case and cause minor marks and scratches. It's happened to me on a couple of phones. The case is meant to protect from major scratches and breakage. Only solution is to remove the case regularly and clean it.

Just get a skin on it and be happy!

Rayan said:
Just get a skin on it and be happy!
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I live in a 3rd world country where you need to work 8h day to get this skin.
Also that's not solving an issue

ГАСООП said:
I live in a 3rd world country where you need to work 8h day to get this skin.
Also that's not solving an issue
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And yet you have a oneplus 6t!? Come on!! There's like really cheap skins online for 3 to 4 dollars witch will protect your phone.

Rayan said:
Just get a skin on it and be happy!
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dami00976 said:
And yet you have a oneplus 6t!? Come on!! There's like really cheap skins online for 3 to 4 dollars witch will protect your phone.
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I won it

ГАСООП said:
I won it
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But your phone bill every month is still many times more than a cheap skin still your argument is invalid and almost certainly false.

bladestonez said:
But your phone bill every month is still many times more than a cheap skin still your argument is invalid and almost certainly false.
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Jesus Christ, why the offtop so much? If you don't have to say anything in the topic - don't spam.
And my phone bill is 4 dollars.
Even if I was billionaire, the skin has nothing to do with thread topic so just stop.

ГАСООП said:
Jesus Christ, why the offtop so much? If you don't have to say anything in the topic - don't spam.
And my phone bill is 4 dollars.
Even if I was billionaire, the skin has nothing to do with thread topic so just stop.
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As told to you in a previous post, what is happening is likely debris under your case acting as an abrasive and wearing the glass off similar to sandpaper. The discussion of skins is because they protect the phone from this damage, hence why they are popular even among people who keep the phone in a case at all times.