I dropped my Nexus 6p with no case and the camera lens looked to be damaged. When using the camera there were black dots scattered on the screen/picture.
I purchased a replacement lens, opened up the phone, and replaced it. The repair seemed to go fine and at first look, the camera had no more black spots. But it won't focus and can't seem to take a picture. The front camera works fine, which makes sense since I didn't touch that.
I opened up the phone again and made sure all the connections were hooked up and things were in order and clean. Still not focussing or taking pictures.
I factory reset just in case it was software but that didn't fix.
I have seen others who have camera problems like not focussing but not also the issue of not taking pictures too. The phone works fine in all other areas.
Any ideas?
Same boat here, my old camera is worn out as won't focus up close so got new one from replacebase on eBay and it's blurry as hell and not saving, told them and they sent replacement but that's same. Any ideas people?
I opened up my phone to replace the battery and broke the glass cover, so I've been walking around with the lens exposed. Black smudges started to appear and multiply. Sometimes it doesn't focus either... I've ordered a replacement camera module from eBay, waiting for it to see if it fixes anything
quimbexa said:
I opened up my phone to replace the battery and broke the glass cover, so I've been walking around with the lens exposed. Black smudges started to appear and multiply. Sometimes it doesn't focus either... I've ordered a replacement camera module from eBay, waiting for it to see if it fixes anything
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Just a question, are you usa or Europe? As the ones I got from UK based replacebase where faulty, they kindly gave me a refund.
jimbomodder said:
Just a question, are you usa or Europe? As the ones I got from UK based replacebase where faulty, they kindly gave me a refund.
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Europe.
I actually just powered up the phone again after a while and the back camera still won't focus, but now suddenly it takes a picture and saves it. Still won't focus on anything farther away. Is this somehow a software issue?
htdroid72 said:
I actually just powered up the phone again after a while and the back camera still won't focus, but now suddenly it takes a picture and saves it. Still won't focus on anything farther away. Is this somehow a software issue?
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Not sure, got to wait and see if the other guy has same issue, if he does then I'd same faulty cameras, I run rr 7.1.2 and even went back to full official 7.1 and updated to find same issues.
quimbexa said:
Europe.
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Have you got your new camera yet?
jimbomodder said:
Have you got your new camera yet?
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Yeah! Good as new :victory:
quimbexa said:
Yeah! Good as new :victory:
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Dam, who'd you buy from and what was your steps?
jimbomodder said:
Dam, who'd you buy from and what was your steps?
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My original intent was to change the battery. I screwed up and ended up breaking the back glass, and the exposed lens started to degrate fast.
So I left the screws off, so I could access the interior of the phone more easily. Yesterday I opened it and unscrewed the motherboard, took out the old module and attached the new one, being careful not to place my fingers on the lens. Piece of cake. I screwed the motherboard back and plugged my new battery in too. I closed the phone without screws again and put my new glass cover.
Only waiting now for the new fingerprint sensor, which I also broke during my first attempt to open the phone. Doesn't matter. The parts are cheap enough and I like to tinker.
quimbexa said:
My original intent was to change the battery. I screwed up and ended up breaking the back glass, and the exposed lens started to degrate fast.
So I left the screws off, so I could access the interior of the phone more easily. Yesterday I opened it and unscrewed the motherboard, took out the old module and attached the new one, being careful not to place my fingers on the lens. Piece of cake. I screwed the motherboard back and plugged my new battery in too. I closed the phone without screws again and put my new glass cover.
Only waiting now for the new fingerprint sensor, which I also broke during my first attempt to open the phone. Doesn't matter. The parts are cheap enough and I like to tinker.
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Could you pm me where you got the camera module as both I got never worked as per ops experience. Glad you got yours sorted. My only other hope is getting from china
quimbexa said:
My original intent was to change the battery. I screwed up and ended up breaking the back glass, and the exposed lens started to degrate fast.
So I left the screws off, so I could access the interior of the phone more easily. Yesterday I opened it and unscrewed the motherboard, took out the old module and attached the new one, being careful not to place my fingers on the lens. Piece of cake. I screwed the motherboard back and plugged my new battery in too. I closed the phone without screws again and put my new glass cover.
Only waiting now for the new fingerprint sensor, which I also broke during my first attempt to open the phone. Doesn't matter. The parts are cheap enough and I like to tinker.
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New camera arrived today and works a treat. The serial numbers/manufacturer numbers match up which replacebase don't. Now I have virtually a brand new 6p. Thanks again.
jimbomodder said:
New camera arrived today and works a treat. The serial numbers/manufacturer numbers match up which replacebase don't. Now I have virtually a brand new 6p. Thanks again.
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Please, where did you buy the camera?
I've replaced my battery and now the camera is blurry, cleaning it didn't solve
shogunbr said:
Please, where did you buy the camera?
I've replaced my battery and now the camera is blurry, cleaning it didn't solve
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I got it from eBay but the seller was from us.
Sent from my Nexus 6P
Related
Good day All
as shown in the subject, I had dropped my hd2 and the camera glass has been broken.. can anyone tell me where I can find replacement camera glass ?
mind you that we dont have htc dealer in our country (Kuwait) therefore, I have to order it online
AbdullahT said:
Good day All
as shown in the subject, I had dropped my hd2 and the camera glass has been broken.. can anyone tell me where I can find replacement camera glass ?
mind you that we dont have htc dealer in our country (Kuwait) therefore, I have to order it online
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im sure ebay have them
http://cgi.ebay.co.uk/ORIGINAL-HTC-HD2-T8585-PLASTIC-CAMERA-CAM-LENS-COVER-/330423159671
Bingo, I Googled it. You can probably find it cheaper.
Kalavere said:
http://cgi.ebay.co.uk/ORIGINAL-HTC-HD2-T8585-PLASTIC-CAMERA-CAM-LENS-COVER-/330423159671
Bingo, I Googled it. You can probably find it cheaper.
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i dont think thats what he's after, thats just a plastic cover for the glass, abdullah wanst the actual glass.
djchubbs said:
i dont think thats what he's after, thats just a plastic cover for the glass, abdullah wanst the actual glass.
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It says it's a 'replacement lens'. As far as I am aware there is only one cover/lens, be it glass or plastic.
Kalavere said:
It says it's a 'replacement lens'. As far as I am aware there is only one cover/lens, be it glass or plastic.
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read it again, thats a replacement lense COVER.
meaning, it covers the lens. Have a look at your HD2 and tell me thats what you camera looks like, its not even transparent.
ive had a look, and it looks like the only ways of doing it are the following.
1, send to HTC to get repaired
2, do a bodge job and make one yourself
3, have a look on ebay for exdisplay/dummy phones and buy it, user the lense from that.
djchubbs said:
read it again, thats a replacement lense COVER.
meaning, it covers the lens. Have a look at your HD2 and tell me thats what you camera looks like, its not even transparent.
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It looks exactly like mine. There is the camera housing, the elevated metal cover that protects the lens and the glass that sits on top of it. That cover on eBay is a replacement for a smashed/cracked lens cover, which is exactly the same as mine. Unless I am being unbelievably stupid, I am pretty sure he just means that. A picture would be nice.
I broke mine, too a while ago and sent it to HTC Germany's service partner for repair. Cost me over 60 Euros plus my initial shipping costs to get it done. Just to give you a hint of what an official repair might cost you.
I guess you could contact HTC in a different country than yours and ask them if you can send your HD2 for repair there. Should be no problem scince you have to pay for the repair anyway and won't cost them anything.
thanks guys for your replies, I will put a picture of my HD2 at the end of the day so that everyone knows what is exactly the problem
Somebody else?
My wife droped mine HD2 too... so... I was wondering if I can just replace the glass with this plastic replacement....
I will buy it on my pay day thursday and let you know!
Any news on this? I broke my camera glass, too
Hey guys,
Ive ordered mine, should be here in the next week.
Will report back
I broke mine too
No idea how I did it. It was in my pocket on a flight from Kansas City to New Orleans. First time I got it out to take a picture I noticed it.
Really would like to know what my options are.
has anyone found a fix? I have same prob. If there is a replacement, how do you fix it?
Hey Guys,
Mine arrived today, did not look like much (came in an envelope) but i fit it in quite easily and it looks great!
All you need to do to install is click it in place.
AbdullahT said:
Good day All
as shown in the subject, I had dropped my hd2 and the camera glass has been broken.. can anyone tell me where I can find replacement camera glass ?
mind you that we dont have htc dealer in our country (Kuwait) therefore, I have to order it online
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Click to collapse
i bought one of the ebay replacement lens covers and a dummy phone as insurance. both of these covers appeared to be made of plastic whereas i'm pretty sure the original is optical glass. since this cover is going to have a direct impact on the quality of your pics, you will want it to be as clear as possible and since it will inevitably be wiped off countless times, scratch-proof. for these reasons, i came to the conclusion that it might be better to source a glass cover from another phone (not neccessarily an hd2) or get a legit htc replacement.
Spoofy said:
Hey Guys,
Mine arrived today, did not look like much (came in an envelope) but i fit it in quite easily and it looks great!
All you need to do to install is click it in place.
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Which seller did you buy it from?
EvilBetty said:
I broke mine too
No idea how I did it. It was in my pocket on a flight from Kansas City to New Orleans. First time I got it out to take a picture I noticed it.
Really would like to know what my options are.
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kaneda68 said:
has anyone found a fix? I have same prob. If there is a replacement, how do you fix it?
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theabsurdman said:
i bought one of the ebay replacement lens covers and a dummy phone as insurance. both of these covers appeared to be made of plastic whereas i'm pretty sure the original is optical glass. since this cover is going to have a direct impact on the quality of your pics, you will want it to be as clear as possible and since it will inevitably be wiped off countless times, scratch-proof. for these reasons, i came to the conclusion that it might be better to source a glass cover from another phone (not neccessarily an hd2) or get a legit htc replacement.
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Hey i bought the replacement off ebay, I'm fairly sure it's glass. I find it has not affected camera quality when the images are viewed on PC, It seems its made of good quality.
EvilBetty said:
Which seller did you buy it from?
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Gsm4world was who i purchased it off.
Ok, I'm getting frustrated
I've somehow gotten a black speck of something inside my camera lens (not the lens cover...I've already removed that and cleaned it to no avail)
I can see it in the viewfinder, but it never moves. I've tried shooting a small amount of air into the crack above the camera and that hasn't worked either
has anyone successfully removed the camera or gotten into it?
how?
does anyone have any advice for my situation?
camera was a deciding factor for me on this phone and one little speck is messing up all my photos
also, feel free to comment on how stinkin cute my kids are
Did you point the thing at the sun? Part of the sensor could be burned out, which is kind of what that looks like to me.
sryan2k1 said:
Did you point the thing at the sun? Part of the sensor could be burned out, which is kind of what that looks like to me.
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I was afraid somebody would say that.
no I didn't...at least not consciously
Cute kids...
bilbobrian said:
Cute kids...
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yeah, they get that from their momma
anybody know how to fix my little sensor problem?
Mine too....
The camera lens cover is held on with double sided tape. You can pry it off with ease and clean the inside of the lens cover or the camera itself.
You could also access it without removing the lens cover, but that involves removing the battery tray panel thing. That requires removing the 4 torx screws at the corners, removing the void sticker on that screw, and then popping the panel off.
I've had mine off a few times to mess around with swapping the power and volume buttons from the red developer case that I nabbed off EBay. Didn't actually swap the buttons, but took a look at what was involved in the process.
Good luck!
Cute kids man.
Does it affect the quality of the pictures?
ACD168 said:
Cute kids man.
Does it affect the quality of the pictures?
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no, it just adds that stupid black blotch in the middle of all my pictures. I use the camera alot...well, I did before this issue arose.
obededom said:
no, it just adds that stupid black blotch in the middle of all my pictures. I use the camera alot...well, I did before this issue arose.
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dude sorry to hear about this, that is BS!! you should take it into Verizon or call for a refurb! they actually are nice, its like getting a brand new phone, and if it craps out, I guess its rinse and repeat.
had to replace my glass and digitizer, so i did. after i put my phone all back together i get this weird kind of issue with my lcd. when i startup the phone it looks just fine, but then its like a shade is pulled down most of the screen. it will change depending on the background. just sucks when the main issue is fixed, something else goes wrong. anyone have this problem or know how to fix it shoot me a line.
thanks
Snickles
i tried to post pics but i am a noob and it wont let me. sorry
nevermind about not getting pictures. here they are.
Try reseating the display cable.
i had taken it all apart and back together again, and its still the same.
Did you try the old display? If the old one works, and this one doesn't, then this one is faulty.
it is the old display. it worked perfectly up until i replaced the glass and digitizer. even while my screen was cracked, i could use and see the phone just fine.
How did you get the glued down digitizer off? Did you start prying?
Oh, and you should have gotten an LCD/Digitizer combo.
i got it off by heating the edges carefully with a blowdryer and used the plastic guitar pick tool to remove the glass/digitizer from the lcd. it came off way smooth and easy.
i was thinking to myself i should have got the combo as well, but didn't have the extra 100$ now i totally regret not getting it. FACE PALM!!!
snicklefrits said:
i got it off by heating the edges carefully with a blowdryer and used the plastic guitar pick tool to remove the glass/digitizer from the lcd. it came off way smooth and easy.
i was thinking to myself i should have got the combo as well, but didn't have the extra 100$ now i totally regret not getting it. FACE PALM!!!
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I looked again. You (somehow) broke the LCD. Look in the second photo at the top in the middle. See the dark spot?
If there is no physical damage, send it into HTC. You still might be under warranty.
mayurolla said:
If there is no physical damage, send it into HTC. You still might be under warranty.
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He opened the phone.
rr5678 said:
He opened the phone.
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That doesn't mean there is any visible physical damage. If he carefully replaced any void stickers, he should be fine.
rr5678 said:
I looked again. You (somehow) broke the LCD. Look in the second photo at the top in the middle. See the dark spot?
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that dark spot it just a piece of tape that is holding the generic screen protector on.
there is no more void sticker, and i purchased it from someone quite a while ago, not through a mobile service.
Hey All,
The other night my phone back glass panel shattered while inside my pocket. I'm not sure when/how it happened. Now, I have a solid red light when charging and the phone will not turn on. I've tried various combinations of holding power + volume down, but to no avail.
I've got a ton of pictures and some saved games data I'm trying to get off the phone. Is there any way to do this?
Also, I called google and they are sending me a new one, but I didn't mention the broken glass. Do you think this will be an issue? I've also had it rooted for about 1 month now.
Any help will be greatly appreciated.
BNCole said:
Hey All,
The other night my phone back glass panel shattered while inside my pocket. I'm not sure when/how it happened. Now, I have a solid red light when charging and the phone will not turn on. I've tried various combinations of holding power + volume down, but to no avail.
I've got a ton of pictures and some saved games data I'm trying to get off the phone. Is there any way to do this?
Also, I called google and they are sending me a new one, but I didn't mention the broken glass. Do you think this will be an issue? I've also had it rooted for about 1 month now.
Any help will be greatly appreciated.
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Click to collapse
You will need to open the back cover and unscrew the two screw pins that are holding the battery. Flip the plate over and put it back in and screw them back together. You will need a T5 torque screwdriver and small philip screwdriver. The phone should power on now.
scream4cheese said:
You will need to open the back cover and unscrew the two screw pins that are holding the battery. Flip the plate over and put it back in and screw them back together. You will need a T5 torque screwdriver and small philip screwdriver. The phone should power on now.
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Arg, T5 of course! I've got a T6. I just ordered a set on Amazon and it should come Tuesday. I'll let you know how it works out!
Thanks for your help.
BNCole said:
Arg, T5 of course! I've got a T6. I just ordered a set on Amazon and it should come Tuesday. I'll let you know how it works out!
Thanks for your help.
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So do you still have to return the phone for the replacement? LOL
scream4cheese said:
So do you still have to return the phone for the replacement? LOL
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Yeah, I'm not really sure. If I fix it myself... they might not take it. But I really want those pics off so I'm going to give it a shot anyhow.
BNCole said:
Yeah, I'm not really sure. If I fix it myself... they might not take it. But I really want those pics off so I'm going to give it a shot anyhow.
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Try this video.
http://www.youtube.com/watch?v=AZDAIgwbXk4
I don't see any reason why they shouldn't charge you for the second phone: the screen on the first shattered - mechanical damage, it has been opened - this is not allowed. All these will leave you without warranty.
fatum2002 said:
I don't see any reason why they shouldn't charge you for the second phone: the screen on the first shattered - mechanical damage, it has been opened - this is not allowed. All these will leave you without warranty.
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The black glass shattered while it was in my pocket. The screen is fine. It sounds like a manufacturers defect to me.
BNCole said:
The black glass shattered while it was in my pocket. The screen is fine. It sounds like a manufacturers defect to me.
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Im sure once they see the shattered glass they'll charge you for the replacement..should of told them from the begining what happened and atleast tried to explain. :/
Sent from my Nexus 4 using xda premium
drmclove69 said:
Im sure once they see the shattered glass they'll charge you for the replacement..should of told them from the begining what happened and atleast tried to explain. :/
Sent from my Nexus 4 using xda premium
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Oh I did. The lady said broken glass voided the warranty. So I hung up and called back and just didn't mention it.
I don't get it, whats the warranty good for if shattered glass voids the warranty?...
the whole phone is practically a glass statue.
Nirkon said:
I don't get it, whats the warranty good for if shattered glass voids the warranty?...
the whole phone is practically a glass statue.
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Exactly. The glass breaking randomly should be covered by the warranty, since it's the damn problem. They even updated the design to include nubs on the bottom of newer models to prevent the glass from touching any surfaces 100% flat.
I had to order some plastic tools to open the case. They should come tomorrow. The new phone hasn't came either, ordered Friday night.
BNCole said:
The black glass shattered while it was in my pocket. The screen is fine. It sounds like a manufacturers defect to me.
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it may be a manufacturers defect, but the fact the device is going to be tampered with, and opened up; at least from a business standpoint, they shouldnt have to replace it. i hope it all works out for you, but on their end, giving you the refund/replacement would be questionable business practice. they lose money from it but gain customer satisfaction... tough call lol.
Update:
My pry tools came into today and I was able to remove the back. I then removed 1 battery screw and I cannot remove the second one. It is so ridiculously tight that it started to strip the screw. I switched to a flat head that fit exactly and the screw bent the flat head. (cheap metal i guess)
So my plan now is to go to the hardware store and get a brand name 1.0 precision flat head which will hopefully work. If that doesn't work I think I have a small enough drill head to drill the screw out.
One problem after another... this phone is really pissing me off.
A few months ago my phone had a small piece of lint or something on the camera lens. At the time, it wasn't a big deal and since I was past warranty (also purchased from huawei) i Justin lived with it. Now it is getting worse and I am starting to think about a new phone.
This one has been fine and a see no reason to upgrade of this could be fixed fairly easily/cheaply.
Had anyone experienced something like this or have any thoughts on a fix?
Replying just in case someone else has a similar issue.
Removed the back glass with a hairdryer and a razor blade from my safety razor which cut through the glue very easily. Unfortunately the dust seems to be in the camera and not on the lense. No manner of cleaning made a but if difference.
srb7215 said:
Replying just in case someone else has a similar issue.
Removed the back glass with a hairdryer and a razor blade from my safety razor which cut through the glue very easily. Unfortunately the dust seems to be in the camera and not on the lense. No manner of cleaning made a but if difference.
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:good:find a local cellphone repair shop and have them fix it, shouldn't be very expensive, they can even replace thew whole camera if need be.
wmills said:
:good:find a local cellphone repair shop and have them fix it, shouldn't be very expensive, they can even replace thew whole camera if need be.
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I am thinking about doing it myself. A battery replacement would be helpful as well. Mostly just wanted to update anyone who is looking that cleaning didn't help so replacement is only real option.