Database Users

Anyone open the bottom? My USB port has been sort of spread too wide and it's loose.

I was thinking maybe I could take off that bottom "HTC" cover and gently pinch the sleeve of the USB connector back together. Anyone successfully done this?
Thanks!

this is exactly why i use the dock & WANT the car dock..

It just pops off, Google for a tear down.

I'm in the middle of taking mine apart to clean dust from the screen. Can't get a warranty replacement cause the phone is rooted. The bottom piece is a real pain to take off, but can be done with some patience. Just make sure to use a plastic tool and not a screwdriver. I used the ifixit teardown guide and a youtube teardown guide.

Quick question, how long was it before you got dust under the screen? Also did you notice any signs such as the screen not being totally flush with the housing? I really need to know because I'd like to root my N1 but it's only been a month. Also from what I've seen around the forum there is a gentlemen that can help you get a warranty from HTC but idk about now that you've opened the phone

dhendrix11 said:
I'm in the middle of taking mine apart to clean dust from the screen. Can't get a warranty replacement cause the phone is rooted. The bottom piece is a real pain to take off, but can be done with some patience. Just make sure to use a plastic tool and not a screwdriver. I used the ifixit teardown guide and a youtube teardown guide.
Click to expand...
Click to collapse
Did you try to get a replacement and were refused because you are rooted or did you not try because you knew you would be refused?

mafaesto said:
Quick question, how long was it before you got dust under the screen? Also did you notice any signs such as the screen not being totally flush with the housing? I really need to know because I'd like to root my N1 but it's only been a month. Also from what I've seen around the forum there is a gentlemen that can help you get a warranty from HTC but idk about now that you've opened the phone
Click to expand...
Click to collapse
Had my phone a couple months before I noticed any dust. The bottom left corner (where there was dust) seems like maybe it's sealed as 100% as the other corners, but nothing obvious at all and no clicking sound type stuff that others have reported. I posted some pictures in the dust thread.

irishrally said:
Did you try to get a replacement and were refused because you are rooted or did you not try because you knew you would be refused?
Click to expand...
Click to collapse
I told them I'd rooted and they guy said my warranty was void. Said I could send it in and there's a chance that they would take it, but also that they could charge me for a board swap, which is $196. He couldn't give me a certain answer how it would be handled. Said that they take care of the warranty service in their Houston location, which wasn't where he was at, so he couldn't find out for sure.

I have dust on the side of my screen. One white speck just to annoy me. I wouldnt mess with taking it apart in fear that i might add even more dust underneath

dhendrix11 said:
I told them I'd rooted and they guy said my warranty was void. Said I could send it in and there's a chance that they would take it, but also that they could charge me for a board swap, which is $196. He couldn't give me a certain answer how it would be handled. Said that they take care of the warranty service in their Houston location, which wasn't where he was at, so he couldn't find out for sure.
Click to expand...
Click to collapse
I dont get why people are doing this. If it was me, I'd keep quiet about the bootloader's status and see if they notice.

It's not like you can hide the telltale padlock.. It's there for a reason. HTC made it easy too see if you voided the warranty.

Indeed you can't, but the technicians may not care, or even be paying attention when it boots up and miss it, or even not bothering to turn it on for something like a dusty screen.

Rusty! said:
I dont get why people are doing this. If it was me, I'd keep quiet about the bootloader's status and see if they notice.
Click to expand...
Click to collapse
I was told that if they notice, they'd likely charge my card $196 to replace the main PCB. The other alternative was that they'd call me back and tell me the warranty was void and send my original phone back and have me send back the replacement. Either way, I have to wait til that all plays out before I could root the replacement phone and get it set back up like my original. Instead, I spent two hours with the phone I've got and the screen looks like new.

dhendrix11 said:
Had my phone a couple months before I noticed any dust. The bottom left corner (where there was dust) seems like maybe it's sealed as 100% as the other corners, but nothing obvious at all and no clicking sound type stuff that others have reported. I posted some pictures in the dust thread.
Click to expand...
Click to collapse
I appreciate the response I'll check it out, I am just extremely worried. At the same time, I have never had my phone replaced. I usually just work on them myself for all those simple problems. I don't know that my screen is sealed properly, it clicks occasionally but hasn't been lately. But it definitely doesn't sit flush with the right side..

starkruzr said:
I was thinking maybe I could take off that bottom "HTC" cover and gently pinch the sleeve of the USB connector back together. Anyone successfully done this?
Thanks!
Click to expand...
Click to collapse
Maybe this would help , if you dont fix it ...
http://cgi.ebay.com/Nexus-One-Port-...ZViewItemQQptZCell_Phones?hash=item5886e20fb8
Good luck ...

50 bucks for a standard micro USB port? That's daylight robbery, any electronics supplier will have for peanuts!

Dust under the screen...

Has anyone successfully cleaned the dust in their htc evos?
I have some dust in the top left corner near the htc logo and it is definitely under the screen and not under my screen protector.
Is there a way for us to open the evo and get to the area of the screen in question and use a can of compressed air to get the dust off?
If there is a way where are the directions? I haven't seen a how-to on opening the evo to get to the screen area.
Thanks in advance.
My phone is great working condition (rooted with custom kernel, theme, etc) and I would rather avoid having to bring my phone in if I don't have to.

I have the exact same problem. dont know whats causing it. but upper left. its been growing over the last month. making its way out into the center slowly but surely. very distracting. id love to be able to get rid of it.

dust, top left here too. not much, but i can see it only under sunlight.

gigabit said:
dust, top left here too. not much, but i can see it only under sunlight.
Click to expand...
Click to collapse
Same, it's only noticeable at the right angle and light. For now I will wait it out. Hopefully it doesn't get too bad in a short period.

Same here. Have not noticed it on my wife's yet.
-frank
Sent from my PC36100 using XDA App

Its because of the gigantic unprotected hole for the audio. Happens to all Evos.

Yes I have it also. I contacted HTC directly and you have to send it to them and they will keep it for 2-3 weeks. They also said in the email that there technician will determine if its a warranty fix or not. So good luck. Anyone else get theres fixed?

werxen said:
Its because of the gigantic unprotected hole for the audio. Happens to all Evos.
Click to expand...
Click to collapse
Nope its not from that I had a dust shoot plug since I got my EVO and it still had dust under the screen. Took the phone to the repair center and they replaced the screen. The screen is a complete unit which includes the black plastic and the buttons. Its all one piece. They showed it too me after they took it apart and we had no idea how the dust got in there.

zone23 said:
Nope its not from that I had a dust shoot plug since I got my EVO and it still had dust under the screen. Took the phone to the repair center and they replaced the screen. The screen is a complete unit which includes the black plastic and the buttons. Its all one piece. They showed it too me after they took it apart and we had no idea how the dust got in there.
Click to expand...
Click to collapse
So Sprint was able to fix it at there repair center? Is it a quick fix or do you have to leave it? Did you have to buy the phone from Sprint also?

mconigs78 said:
So Sprint was able to fix it at there repair center? Is it a quick fix or do you have to leave it? Did you have to buy the phone from Sprint also?
Click to expand...
Click to collapse
It takes about 20 minutes I did not leave the phone it was still rooted. I bought it at radio shack. Problem was the ear piece started crackling like it was blown. the guy worked on it some more now the ear piece doesn't work at all and a replacement EVO is on the way. Another post exists about this. They told me they have 3 revisions of the screens mine was rev. 2 they replaced with a rev. 3.

I had the same problem. I unrooted (big deal) took it to a repair center and they were going to clean it out for me. Turns out the internals of the power button were broke and I walked away with a brand new phone. Went home, used unrevoked and rerooted (another big deal) and haven't had any problems after having the phone for a month. Just take it in. Worst case they clean it. (Rooting and unrooting is too easy. Don't be lazy. Its a new phone.)
Sent from my PC36100 using XDA App

gu3r0 said:
I had the same problem. I unrooted (big deal) took it to a repair center and they were going to clean it out for me. Turns out the internals of the power button were broke and I walked away with a brand new phone. Went home, used unrevoked and rerooted (another big deal) and haven't had any problems after having the phone for a month. Just take it in. Worst case they clean it. (Rooting and unrooting is too easy. Don't be lazy. Its a new phone.)
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
They can't clean it the screen is a sealed unit it has to be replaced. They didn't care that the phone was rooted. I called and asked what their policy was on rooted phones they didn't care as long as you aren't having software issues.

Not what the Guy at sprint said. He said they had cleaned a couple other ones.
zone23 said:
They can't clean it the screen is a sealed unit it has to be replaced.
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App

gu3r0 said:
Not what the Guy at sprint said. He said they had cleaned a couple other ones.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I don't know how I saw it.

The piece all the way to the left is the screen the dust gets inside of it. It does not come apart. Maybe this second photo but I don't believe the dust was under that glass. I think it was in the display itself. Either way they replaced all of it.
I can't really ague that the dust wasn't under the glass maybe it was. I also can't argue that they can't take the glass off maybe they can. Either way I didn't care as long as it was cleaned.

In the pictures you posted it looks to me like it lacks a complete seal and more of an adhesive to keep the two layers together. But like you, it really didnt matter to me as long as it was getting resolved, and it was even better news I left the store with a brand new one.
zone23 said:
The piece all the way to the left is the screen the dust gets inside of it. It does not come apart. Maybe this second photo but I don't believe the dust was under that glass. I think it was in the display itself. Either way they replaced all of it.
I can't really ague that the dust wasn't under the glass maybe it was. I also can't argue that they can't take the glass off maybe they can. Either way I didn't care as long as it was cleaned.
Click to expand...
Click to collapse

I have the exact same problem, dust in the upper left hand corner.

I just realized I have dust on the upper left hand corner also. I am kind of pissed it's only a little over a month old.

Same thing, yet my evo is only two weeks old.
Sent from my EVO

I just had my screen replaced at Sprint because of dust in the upper left corner. The rep told me it was a known problem. Had my phone back in a little over an hour and a half. Gave it to them rooted and running Fresh...not a word was mentioned about it. This was on my launch day Evo with the Nova screen. I think the replacement is an Epson, but I don't remember how to check.

[Q] lcd has a shade starting from top

had to replace my glass and digitizer, so i did. after i put my phone all back together i get this weird kind of issue with my lcd. when i startup the phone it looks just fine, but then its like a shade is pulled down most of the screen. it will change depending on the background. just sucks when the main issue is fixed, something else goes wrong. anyone have this problem or know how to fix it shoot me a line.
thanks
Snickles
i tried to post pics but i am a noob and it wont let me. sorry

nevermind about not getting pictures. here they are.

Try reseating the display cable.

i had taken it all apart and back together again, and its still the same.

Did you try the old display? If the old one works, and this one doesn't, then this one is faulty.

it is the old display. it worked perfectly up until i replaced the glass and digitizer. even while my screen was cracked, i could use and see the phone just fine.

How did you get the glued down digitizer off? Did you start prying?
Oh, and you should have gotten an LCD/Digitizer combo.

i got it off by heating the edges carefully with a blowdryer and used the plastic guitar pick tool to remove the glass/digitizer from the lcd. it came off way smooth and easy.
i was thinking to myself i should have got the combo as well, but didn't have the extra 100$ now i totally regret not getting it. FACE PALM!!!

snicklefrits said:
i got it off by heating the edges carefully with a blowdryer and used the plastic guitar pick tool to remove the glass/digitizer from the lcd. it came off way smooth and easy.
i was thinking to myself i should have got the combo as well, but didn't have the extra 100$ now i totally regret not getting it. FACE PALM!!!
Click to expand...
Click to collapse
I looked again. You (somehow) broke the LCD. Look in the second photo at the top in the middle. See the dark spot?

If there is no physical damage, send it into HTC. You still might be under warranty.

mayurolla said:
If there is no physical damage, send it into HTC. You still might be under warranty.
Click to expand...
Click to collapse
He opened the phone.

rr5678 said:
He opened the phone.
Click to expand...
Click to collapse
That doesn't mean there is any visible physical damage. If he carefully replaced any void stickers, he should be fine.

rr5678 said:
I looked again. You (somehow) broke the LCD. Look in the second photo at the top in the middle. See the dark spot?
Click to expand...
Click to collapse
that dark spot it just a piece of tape that is holding the generic screen protector on.
there is no more void sticker, and i purchased it from someone quite a while ago, not through a mobile service.

Nexus 4 Water Damaged

So I set my phone on the table, tried to pour myself a glass of water and spilled some water inside the phone. I tried testing the phone out and everything worked fine...except for the earpiece (where the water entered), I couldn't hear the person on the other end. So I immediately turned it off after (should've done it at the very beginning I know), blow dried it with hot air with the phone facing downwards until it got hot. Then I put it in a bag of rice overnight, just for safe measure and when I turned it on the next day I could hear the other side again, but the problem this time is the proximity sensor, which isn't detecting me.
Now I'm not able to use the keypad or go to speaker. My question is, is it easy to fix a proximity sensor without replacing it? I'm debating on whether I should sell it on eBay now, I think I would still get back the money I paid for it and maybe even a bit more.

How do you think you going to sell a faulty phone and get your money back at the same time?

Should've taken it apart and put the pieces in rice, not just the whole phone. Don't know if that could still fix the situation (since you already turned it back on), but you could always try that now.

TrueBrush said:
How do you think you going to sell a faulty phone and get your money back at the same time?
Click to expand...
Click to collapse
Well, everything works except for the proximity sensor. Seems like everyone is buying Nexus 4's on eBay for $150-400 more than the asking price, I don't think I'm over-assuming that I might get most, if not all, of my money back if I were to sell it.

tylerxian said:
Well, everything works except for the proximity sensor. Seems like everyone is buying Nexus 4's on eBay for $150-400 more than the asking price, I don't think I'm over-assuming that I might get most, if not all, of my money back if I were to sell it.
Click to expand...
Click to collapse
it's just disingenuous, hence you could look like kind of a **** for mentioning the possibility.

If you mention clearly that the phone is faulty on ebay, I would not say anything about it. However, if you hide this information and try to sell the phone as a 100% working, I'm wondering if this can be called fraud/misleading.
Sent from my Nexus 4 using xda premium

kypeth said:
it's just disingenuous, hence you could look like kind of a **** for mentioning the possibility.
Click to expand...
Click to collapse
It's not disingenuous if he describes the damage fully in the ebay ad.
Wouldn't surprise me if some desperate saddo did pay list price for a damaged nexus 4.
Sent from my Nexus 7 using xda premium

kypeth said:
it's just disingenuous, hence you could look like kind of a **** for mentioning the possibility.
Click to expand...
Click to collapse
My bad, but I would have definitely mentioned about it in the description if I were to sell it. I don't plan on deceiving anyone about any defects the phone might have.

I just looked into the issue about proximity sensors some more. Turns out it was my crap screen protector (Xtremeguard) that caused the issue, I took it off and voila, it detected me again. Guess I don't have to sell it afterall!

Haven't you heard, the 6months old rumour about the nexus 4 being waterproof wasn't true!

MatAuc12 said:
Haven't you heard, the 6months old rumour about the nexus 4 being waterproof wasn't true!
Click to expand...
Click to collapse
but it looks like it could be waterproofed pretty easy... there's no big holes other than the headphone/usb jack, speaker grills has cover
hydrophobic coating should do pretty good

James.UBC said:
but it looks like it could be waterproofed pretty easy... there's no big holes other than the headphone/usb jack, speaker grills has cover
hydrophobic coating should do pretty good
Click to expand...
Click to collapse
What about a clear coat of PlastiDip?
Sent from my Nexus 4 using xda premium

you should never dry it with hot air or blow dryer (next time use compress air)

Moved to Q&A
Sent from my Nocturnalized One XL using Forum Runner

So I was doing laundry and thought I had everything off the bed. I gathered up my Nexus 4 with my sheets and didn't realize it was in the washer until it had been submerged for several minutes. I dried it off and have had it under a fan for a couple days. I am going to put it in rice for a couple more.
Should I take it apart and put it in the rice?
Update: I have a little precision screw driver set but even the really small ones don't seem to fit the Nexus 4 screws. I guess I will just have to put the whole phone in the rice.

Do you really think someone is going to pay you full price or more if you mentioned you spilled water on it and the sensor does not work????? This is one of the dumbest things I have ever heard.
Sent from my Nexus 4 using xda premium

tylerxian said:
So I set my phone on the table, tried to pour myself a glass of water and spilled some water inside the phone. I tried testing the phone out and everything worked fine...except for the earpiece (where the water entered), I couldn't hear the person on the other end. So I immediately turned it off after (should've done it at the very beginning I know), blow dried it with hot air with the phone facing downwards until it got hot. Then I put it in a bag of rice overnight, just for safe measure and when I turned it on the next day I could hear the other side again, but the problem this time is the proximity sensor, which isn't detecting me.
Now I'm not able to use the keypad or go to speaker. My question is, is it easy to fix a proximity sensor without replacing it? I'm debating on whether I should sell it on eBay now, I think I would still get back the money I paid for it and maybe even a bit more.
Click to expand...
Click to collapse
tylerxian said:
Well, everything works except for the proximity sensor. Seems like everyone is buying Nexus 4's on eBay for $150-400 more than the asking price, I don't think I'm over-assuming that I might get most, if not all, of my money back if I were to sell it.
Click to expand...
Click to collapse
Just sell it for parts - NOT FULLY WORKING on ebay, don't be misleading because it will just get you negative feedback and everyone will think you are a scammer, meanwhile paypal will get the buyers money back 100%..
Be stand-up and fully explain all the problems with a good description. You'll be surprised how much you can get for a cutting edge broken/not fully working smartphone.. Look at all the broken iPhone 5's for sale and how much people are getting for them at no-reserve auctions.. its pretty nuts.

Misfit77 said:
So I was doing laundry and thought I had everything off the bed. I gathered up my Nexus 4 with my sheets and didn't realize it was in the washer until it had been submerged for several minutes. I dried it off and have had it under a fan for a couple days. I am going to put it in rice for a couple more.
Should I take it apart and put it in the rice?
Update: I have a little precision screw driver set but even the really small ones don't seem to fit the Nexus 4 screws. I guess I will just have to put the whole phone in the rice.
Click to expand...
Click to collapse
Update? I'm wondering how waterproof this thing really is.

kristoff125 said:
Update? I'm wondering how waterproof this thing really is.
Click to expand...
Click to collapse
Hi all,
my nex4 had a little bit of sand and water go into it, which rendered it useless.
Now it will not even turn on.
i have had the I.C circuitry cleaned off sand and also blown dry, still no luck. It will NOT turn on
I spoke to Google saying the phone wont turn on, they have agreed to give replacement.
Will there be any problems when i send back the old phone?
PS: i no its my mistake that i should not have let it come in contact with water, but hey it deftly was not much.
My galaxy S and S2 have taken abuse, but still function. This is definitely my mistake, tho.
Ramu

darkkid85 said:
Hi all,
my nex4 had a little bit of sand and water go into it, which rendered it useless.
Now it will not even turn on.
i have had the I.C circuitry cleaned off sand and also blown dry, still no luck. It will NOT turn on
I spoke to Google saying the phone wont turn on, they have agreed to give replacement.
Will there be any problems when i send back the old phone?
PS: i no its my mistake that i should not have let it come in contact with water, but hey it deftly was not much.
My galaxy S and S2 have taken abuse, but still function. This is definitely my mistake, tho.
Ramu
Click to expand...
Click to collapse
will google find out about water damange and charge me extra? pls advice.

Dust under glass.

After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.

You sure it's under the glass and not just stuck to the top? It's strange that dust could get through. If so, I would contact the retailer and get it exchanged as it sounds like a defective handset.

VEAWA said:
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
Click to expand...
Click to collapse
I'm having the exact same problem...it is driving me crazy.
Do you also own the black version?

timtom67 said:
I'm having the exact same problem...it is driving me crazy.
Do you also own the black version?
Click to expand...
Click to collapse
Yes, black version.
I went to Samsung customer service. They told they dont see nothing strange (of course). They offered to send it to Samsung official service on Madrid (Spain) to check if there is some kind of physical damage and let them decide what to do.
So probably i will do that on monday. other 2 weeks without my phone.
Someone else with this problem? I just want know if its a problem or something normal.
Cheers.

VEAWA said:
Yes, black version.
I went to Samsung customer service. They told they dont see nothing strange (of course). They offered to send it to Samsung official service on Madrid (Spain) to check if there is some kind of physical damage and let them decide what to do.
So probably i will do that on monday. other 2 weeks without my phone.
Someone else with this problem? I just want know if its a problem or something normal.
Cheers.
Click to expand...
Click to collapse
Do you have any photos of it?
Sent from my SM-G935F using Tapatalk

Any little defects phone company's like to brush off so it saves them money and time.
Sent from my XT1575 using Tapatalk

VEAWA said:
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
Click to expand...
Click to collapse
You meant something like this? I have it as well.

iz1pp0 said:
You meant something like this? I have it as well.
Click to expand...
Click to collapse
That sure looks annoying.

iz1pp0 said:
You meant something like this? I have it as well.
Click to expand...
Click to collapse
I noticed that on mine today, a quick scrape with my nail removed it

CuBz90 said:
I noticed that on mine today, a quick scrape with my nail removed it
Click to expand...
Click to collapse
How can you put your nail inside this micro hole?

iz1pp0 said:
how did you put inside your nail there?
Click to expand...
Click to collapse
I suppose it wasn't actually under the glass. It was at the side of the home button.
The issue in the photo looks more like light from the screen to me.
Sent from my SM-G935F using Tapatalk

From my personal experience and "investigation" I was able to remove most of the dust with a very thin sheet of paper and lots of patience. I put the paper between the glass and the frame and pushed the dust out. It took a long time though.
As for the investigation part it appears that the black coating doesn't extend all the way to the edge of the glass which means there's a very narrow part of the glass where the dust can get stuck and stay visible.
It's a near perfect phone with 2 very annoying downsides, fingerprints and dust getting stuck around the glass frame, at least with the black version.

I have this same issue. Driving me crazy...

If these phones are supposed to be water resistant,have you tried to stick it under a tap to see if it washes out?

krico said:
If these phones are supposed to be water resistant,have you tried to stick it under a tap to see if it washes out?
Click to expand...
Click to collapse
No... wouldn't that ruin it cause it water resistant but I don't think under any pressure though..

I have that issue around the speaker grill mesh
https://goo.gl/photos/VUv6LyYvH5KQQ6iF8

I have dust as well around the ear piece grill and around my home button.
Sent from my SM-G935T using XDA-Developers mobile app

It's annoying as hell but I guess I live with it unless it makes it way to the camera or the proximity sensor

Sounds like a defect.
Dust under the screen means that your phone is not water proof.
Id go back to the store and get another one.
I had this with a gaminng system. Took it back and got another one.

It does not mean it's not water proof it just means it's not sealed around the edge, it's sealed further in as there's a small crevice