My Samsung Galaxy S8 Edge was dropped and the screen cracked. The screen is a solid green color now when I turn it on, but the phone actually still works underneath that. I'm able to make calls and receive texts through my vehicle Bluetooth, and I get notifications on my Win10 laptop through the Cortana app. Got a replacement through insurance and I want to get all the data off my old phone before sending it in. However, I don't have access to the phone's file system when I plug it into my laptop. Is it possible to get it working as a file share device through my computer?
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Hi guys, so I dropped my 5 the other day and screen cracked internally unfortunately, I can hear it boot up etc so that's fine only the screen that's black, I went and got the s7 edge but I still want to recover files from my 5, I don't really want to buy a new screen for a phone that I will no longer use so wondered if there was an alternative such as a cheap screen that will run with the same connectors or even a way to connect it to the laptop just so I can see what I'm clicking to unlock it and transfer files?
Cheers,
Nik
Hi!
Is your phone root? Is adb debugger on, at least?
Long and short of it is a company replaced a shattered screen. Then, the new screen began to peel away and then the connection became so bad that the screen is not functional. I just get a blank screen. I need to rip all of that data off the old phone so I can back it up and put it on a new phone (courtesy of the company that replaced the screen).
Here's where it gets tricky. The USB connection mode is charge only. I need to set it to MTP, but can't because the screen has lost all functionality. Without MTP, neither Android File Transfer nor Smart switch can't connect to the phone. I think Sidesync would work, but I can't install it on my phone.
An MHL cable won't help because it mirrors what is on the screen, but I can't select anything....
Are there any tricks out there that can help me before I have to send the old phone back in?
Thanks in advance!
You'll have to try fixing it temporarily . youtube has some good info
andyking33 said:
Long and short of it is a company replaced a shattered screen. Then, the new screen began to peel away and then the connection became so bad that the screen is not functional. I just get a blank screen. I need to rip all of that data off the old phone so I can back it up and put it on a new phone (courtesy of the company that replaced the screen).
Here's where it gets tricky. The USB connection mode is charge only. I need to set it to MTP, but can't because the screen has lost all functionality. Without MTP, neither Android File Transfer nor Smart switch can't connect to the phone. I think Sidesync would work, but I can't install it on my phone.
An MHL cable won't help because it mirrors what is on the screen, but I can't select anything....
Are there any tricks out there that can help me before I have to send the old phone back in?
Thanks in advance!
Click to expand...
Click to collapse
You can try and take a phone with the same os. If you have 2 computers its best (maybe one laptop or something). Turn both the phones off and connect them both to the computers and turn them both on. Look at the one that you see his screen and press the same places on your phone..
Sent from my OnePlus3 using XDA Labs
I'm in the same boat, have you found a way?
Hi,
I just cracked the upper left corner of my Wileyfox Storm. there's a burst from the top to he bottom of my phone which resulted in an error of the touchscreen, it's not working at all. I tried to connect my phone via USB cblae to my computer so I can restore my files to de PC but it's not connecting at all...:crying:
At first I had the usual scren to enter my PIN code for my Simcard, but now it is gettin ON/OFF constantly (probably untill the battery dies).
Any one who can help me to restore my files ?
I was in same situation. Answer: You cant get files unless you replace your screen.. BUT if You decide to replace screen, You wont find replacements on the web to buy them, and You will have to send phone to Wileyfox, the'll say that it's no longer supported, or if they will fix it, it will be wiped completely.
After braking stom i bought N5 and im happy as hell
If you open the phone it is possible to disconnect the touch panel and get the phone to start. With a USB otg connector you can navigate with a mouse. With a USB hub you can also connect a pc (mouse required to enable file transfer) at the same time or you can transfer the files via WiFi / Bluetooth (sloooow)
Sent from my XT1580 Hammer using Tapatalk
Hi,
My girlfriend has a Samsung s8 and the screen has gone black and we can not see the screen. We are still getting notifications but no screen.
The thing is she needs to access the phone to retrieve images and videos of our 5 month old. Also to access texts to access her bank account and Facebook gmail etc.
I have looked on net and been told to put in debugging mode and connect to pc but I can't see the screen so I can't do that, I have been told to put it in download mode to use some software to do it but I can't put in download mode.
Anyone any ideas to wither mirror the phone to pc and use on pc or put in download mode without using the buttons or screen of the phone.
Thanks
Sounds like the digitiser is broken.
Don't think there's a way to mirror the screen without downloading an app or changing system settings I'm afraid. Your girlfriend should still have warranty on the phone though, so I'd say send it to Samsung for them to fix it. Unless the device was dropped or tampered with and/or there's visible damage that's the way to go I guess.
Jaffabfc said:
Hi,
My girlfriend has a Samsung s8 and the screen has gone black and we can not see the screen. We are still getting notifications but no screen.
The thing is she needs to access the phone to retrieve images and videos of our 5 month old. Also to access texts to access her bank account and Facebook gmail etc.
I have looked on net and been told to put in debugging mode and connect to pc but I can't see the screen so I can't do that, I have been told to put it in download mode to use some software to do it but I can't put in download mode.
Anyone any ideas to wither mirror the phone to pc and use on pc or put in download mode without using the buttons or screen of the phone.
Thanks
Click to expand...
Click to collapse
James160103 said:
Sounds like the digitiser is broken.
Don't think there's a way to mirror the screen without downloading an app or changing system settings I'm afraid. Your girlfriend should still have warranty on the phone though, so I'd say send it to Samsung for them to fix it. Unless the device was dropped or tampered with and/or there's visible damage that's the way to go I guess.
Click to expand...
Click to collapse
My thoughts exactly
As the title says, I broke my phone screen (Samsung galaxy 8+) and the phone still turns on and I can use the screen for a short period of time and then the pixels die and the screen goes black. And I can't really open it long enough to allow USB to be authorised on my computer to move files off of it (i now regularly back up my new phone....).
So can I somehow get access to the content of my phone either by pc control or direct HDD access? I can unlock the screen but that's about it before it goes black.
Cheers.
I posted here because it seemed like the most general place to get an answer? =]
You can't debugging must be on to access phone data
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