S5 keeps freezing and rebooting!! :( - Galaxy S 5 Q&A, Help & Troubleshooting

Hey guys I have a issue with my S5 keeps freezing and vibrating twice before rebooting constantly I have tries flashing stock firmware via odin, repartitioning, custom roms, updated modems and still it keeps doing it at random intervals.
The other day it ran for about 48 hours without freezing but I have no idea what I did or didnt do that caused it any help would be much appreciated.
Sent from my SM-G900V using Tapatalk

Since you tried all software fixes you could think of, problem's in hardware. Try another battery and see then. If even then it reboots it's something far more important than the battery and you're screwed :| (have to give it to repair shop).

koragg97 said:
Since you tried all software fixes you could think of, problem's in hardware. Try another battery and see then. If even then it reboots it's something far more important than the battery and you're screwed :| (have to give it to repair shop).
Click to expand...
Click to collapse
OK thanks for the advise
Sent from my SM-G900V using Tapatalk

reaperlinkz said:
OK thanks for the advise
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I assume you've done a factory reset too btw. If not, do one and see then as apps tend to cause bugs sometimes.

koragg97 said:
I assume you've done a factory reset too btw. If not, do one and see then as apps tend to cause bugs sometimes.
Click to expand...
Click to collapse
I have sometimes it works fine for a few days then it starts doing it again, wondering if it's worth trying to open it on my own to see what the issue may be or just wiggle some connections to see if something may not be connected properly idk at this point but it is strange
Sent from my SM-G900V using Tapatalk

reaperlinkz said:
I have sometimes it works fine for a few days then it starts doing it again, wondering if it's worth trying to open it on my own to see what the issue may be or just wiggle some connections to see if something may not be connected properly idk at this point but it is strange
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
If it was me I'd just take it to the repair shop. But if you know hardware stuff maybe you can try. I don't, I'm a software guy Anyway, good luck.

koragg97 said:
If it was me I'd just take it to the repair shop. But if you know hardware stuff maybe you can try. I don't, I'm a software guy Anyway, good luck.
Click to expand...
Click to collapse
Kool won't risk it then lol thanks for the help bro. Seems to be working ok for the past few hours so I just won't turn it off lol hopefully it stays this way for as long as possible, I am scared to turn it off since the issue might/will return lol
Sent from my SM-G900V using Tapatalk

I had the same problem and fixed it by changing to a new battery. It seems that the older battery doesn't hold enough peak charge whenever the CPU tried to stay at 100%.

already tried changing batteries that did not work for me.

Time for the repair shop route.. Or if it cost to much to fix, you can find a good used or new for cheap on ebay or swappa.

doubledragon5 said:
Time for the repair shop route.. Or if it cost to much to fix, you can find a good used or new for cheap on ebay or swappa.
Click to expand...
Click to collapse
Ok bro going the repair centre root
Sent from my SM-G900V using Tapatalk

Related

Replacement evo

My wife's evo has some hardware issues with the camera. It is rooted, would you all recommend unrooting if going for a replacement?
EDIT:
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Sent from my PC36100 using Tapatalk
Yes
Sent from my PC36100 using xda premium
I thought it was an absolute yes, until I read a few threads on here where it didn't seem to matter for some.
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
Warrior 3000 said:
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
Click to expand...
Click to collapse
Wow, don't think I'll go that route, but makes for a good story!
ladle3000 said:
Wow, don't think I'll go that route, but makes for a good story!
Click to expand...
Click to collapse
Yeah i went a little overkill but i was not able to unroot at all because my phone would not connect to any PC. It was the only other way lol! it worked though!
This question has probably been asked at least 50 times on here. The general consensus is that most sprint stores won't care if you are rooted, as long as you are on a stock rom. However, it is very possible they could flag your device and void your warranty. Since unrooting and re-rooting only takes 5 minutes, just do it to be safe.
The second part of my question is more my interest. I am aware of the general consensus.
Sent from my PC36100 using Tapatalk
If you're gonna unroot (which I've never found necessary, after numerous screen and camera and speaker and bezel replacements), and remove any root related app, I'm not sure what more you could do, or what you're asking.
sent from AOKP heaven
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
Sent from my PC36100 using xda premium
THREESTRIPEBRAND said:
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Thanks man. Exactly the kind of feedback I was looking for.
Sent from my PC36100 using Tapatalk
ladle3000 said:
Thanks man. Exactly the kind of feedback I was looking for.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
No worries, good luck.
Sent from my PC36100 using xda premium
id say pull your sd card, they wont give you a new one anyway. whenever iv got a new phone it didnt include sd card or battery. They just reused my old ones.

S III died yesterday

Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
awww sorry to hear that , i am sure its covered in warranty
I don't understand the warranty thing, if the phone is dead and not due to you installing a Rom or kernel or modding it then can't really see any reason to refuse fixing or replacing it.
If however it was because of the reason that you did install things then I can see how the warranty is void.
Hope you get it seen to
Sent from my GT-I9300 using xda app-developers app
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
i don't know where you live but i'm pretty sure rooting is not illegal anywhere it just voids your warranty. removing the simlock is an entirely different story
Has happened to me too, 1 week after purchase (got stuck on the Samsung Galaxy SIII on boot). Got mine replaced right there and then but i'm left wondering about the quality of the phone. I get it that there are always problems with every product but i see so many people reporting the same lately i start thinking it may be chronic. Some component failing or some batch where something went wrong..
Sorry to hear that, they are an absolute pain in the ass with warranty in my country. They didn't even want to replace mine because the dude was claiming the back of my phone was slightly scratched (i wasn't, even) and they are quite anal about modded phones but, wish you the best of lucks!
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
ch0ka said:
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
Click to expand...
Click to collapse
It is for the US, YMMV. Droid Life Article/
budx said:
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
Click to expand...
Click to collapse
Thanks!
This is actually what I´m thinking... that the motherboard died... I just hope that tomorrow or on wednesday, I will at least get informed what is wrong with it... Don´t even dare to think how long it will take to have it again... And yes... I depend on it too!!! Maybe even too much!!! LOL
spotlight79 said:
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
Click to expand...
Click to collapse
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Mine completely died just about 2 weeks ago, stock rom but rooted. Dropped it off at a service centre and got it back today with a shiny new motherboard (and JB)... As long as it's properly dead, they can't tell what's on it as the only way to revive it is to change the innards.
Sent from my GT-I9300 using xda premium
nhariamine said:
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Click to expand...
Click to collapse
Dude, I´m not a noob, what happened has nothing to do with software.
I entirely accept that this is a generalism and as such is bound to attract a hoard of punters contradicting it, but in many years on these boards I can recall few if any instances where repairs have been refused due to the installation of non-standard ROMs. It is sensible for manufacturers to discourage the practice - XDA-Developers is plagued with ill-informed noobs charging off to do things beyond their technical capabilities without doing adequate research - but I suspect a refusal to play the game would be counterproductive.
That said, I would always be inclined to revert back to a stock ROM and clean up a bit if I had the option before doing a return for repair.
its the same thing that happened to my phone running cm10 about 2 days ago.
sent my phone in for repairs to samsung. they probably won't be able to find out it was modified. probably needs to change hardware to even boot the phone up.
disappointing experience. :/
by any means, did you played with the clock levels?
oc/uc?
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's not illegal. You won't go to prison or even get sued (Android is not Apple). It just void your warranty.
Sent from my GT-I9300 using xda premium
just got back my phone.
They fixed it even though I rooted & had custom rom installed.
Guess they couldn't tell as the phone couldn't even start up. hahah.
Now restoring the latest nandroid I had.
Nice to here that pal, hope this will not happen to anyone in future... this is my 2nd GS 3 (first broken due to Barca loss vs Madrid in August) and never had hardware problems.
So... here I am again...
Got my phone back yesterday. And it was the motherboard so they replaced it.
Man was I happy to have my phone back! But... my hapiness didn't last long.
When I came home I had to discover that now the gyroscope is not working. No autorotate whatsoever, no games that require the accelerometer...
Means they just replaced the mother board, flashed the latest firmware but didn't bother to test the device.
So tomorrow I'm going back to the service center and I'm going to yell my soul out at whoever responsible...
Unbelievable!
(screen rotation is checked, I tried calibrating the gyro, pulling out the battery, etc...)
This is such a disappointing experience... I'll think twice before buying a Samsung phone again...

Unknown baseband, no wifi signal etc.

So one day, I woke up to unknown baseband, no wifi, and no data. Now, sent phone off to LG, but they screwed me over, cause the phone had some crackes due to falling from my pocket. Now phone is on its way back, and am preparing for the worst, should I fail to fix the issue, using some methods on here, what are my options. Someone recommended for me to buy a new motherboard, will that cure the problem?. Also is it easy to change motherboard, considering how practically defunct I am at opening and repairing gadgets.
marvi0 said:
So one day, I woke up to unknown baseband, no wifi, and no data. Now, sent phone off to LG, but they screwed me over, cause the phone had some crackes due to falling from my pocket. Now phone is on its way back, and am preparing for the worst, should I fail to fix the issue, using some methods on here, what are my options. Someone recommended for me to buy a new motherboard, will that cure the problem?. Also is it easy to change motherboard, considering how practically defunct I am at opening and repairing gadgets.
Click to expand...
Click to collapse
You can fix is with this i did mine and it really works- http://forum.xda-developers.com/showthread.php?t=2347060
rkkaranrk said:
You can fix is with this i did mine and it really works- http://forum.xda-developers.com/showthread.php?t=2347060
Click to expand...
Click to collapse
Cheers is it an easy procedure.?
rkkaranrk said:
You can fix is with this i did mine and it really works- http://forum.xda-developers.com/showthread.php?t=2347060
Click to expand...
Click to collapse
Yeah it is, If you read and follow the OP properly.
Sent from my Nexus 4 using Tapatalk 4

[Q] LG G2 Screen Problem

I am really frustrated with my LG G2 because of the screen problem I encountered. The screen goes up and down, it happens when I over using the phone. I went on LG service center to reset my phone. still no luck, the problem is still there. They think its a software problem. I hope LG will release new software update on G2
To me that seems more like a hardware problem, not a software one.
Can you reproduce the problem at will?
Dude, I think you have a lemon...
Good luck!
It happened when i charged my phone with the screen is on and i always reading manga. maybe the screen is too sensitive. Yea i think this is hardware issue
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Rayan said:
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
This
Hopefully you're still in your exchange period...swap it out
You are running it completely stock? And you've done a factory reset? If so, it sounds to me like your phone is defective. These phones are so new it should still be under warranty, right?
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
eddytheman said:
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
Click to expand...
Click to collapse
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
billykxda said:
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
Click to expand...
Click to collapse
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
eddytheman said:
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
INCREMENTAL said:
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
Click to expand...
Click to collapse
Yep everything is good now
Sent from my LG-D802 using Tapatalk
eddytheman said:
Yep everything is good now
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Thank u sir, gonna swap mine out tonight.
Sent from my VS980 4G using XDA Premium 4 mobile app
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
billykxda said:
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
Click to expand...
Click to collapse
Lol just swapped it out. We will see how the new one does but so far way way better. Seriously my phone was horrible. I read and read thread after threads today and my case seemed way worse then everyone else's. Like most people's was tolerable, this was intolerable. I'd say 6 out of 10 times u turned on the screen it be messed up.
I showed the best buy mobile guy and he said without a doubt there's a problem. The best place for me to show him was the app drawer, if u held ur finger on the screen it would bounce and randomly select apps, we tried the demo unit and it worked perfectly.
Ill keep u updated on how this baby does.
Sent from my VS980 4G using XDA Premium 4 mobile app
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
INCREMENTAL said:
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
billykxda said:
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
Click to expand...
Click to collapse
Thank you, I hope it works out for you guys and they fix it. I love the phone and want it to work but it just isnt gonna happen right now. Im just gonna cancel my upgrade and I guess eat the $35 restocking fee which I think is crap but oh well.
Ill keep my eyes on the forum and may return to it if they fix the phone cause im not gonna use my upgrade right now. Besides this glitch the phonw is a beast. Good luck...
Sent from my SCH-I605 using XDA Premium 4 mobile app
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
thaig2 said:
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
Click to expand...
Click to collapse
Maybe this can be replaced by the warranty service.
bring it to the service center.. but you will handle the repair.. if your liable for the damage

[Possible Solution]Sudden Battery Drop to %

Some Moto G users have faced this issue of Sudden battery drop from 90% to 0% or 70% to 0% or similar
The problem is faced when phone is connected to pc and somehow a condition is changed.
Drop sometimes is just by connecting, sometimes by turning MTP off, Sometimes Turning USB Debugging off
I called up Motorolla for a Solution and they replied to tell me to do a factory reset. I didn't believe them but tried anyway and viola, it worked!
Performing a factory Reset (in some cases) solves the problem of sudden battery drop to 0%
Note: This is not a permanent solution, There is a chance for problem to come back, but also there is a chance that your phone will not face the problem!
It's been a month after reset, I haven't seen the problem again!
Hope it helps you too!
Share your Experience too! Weather it worked for you or not!
Where you using Android run time or dalvik?
Sent from my LT30p using Tapatalk
Actually I only experienced it once, weeks before upgrading to kitkat and factory reseted a few times since then. Never happeed again although I suspected it was because I avoid plugging it on usb.
I know right?
alikpronoy said:
It's really unbelievable that a factory reset can solve the problem of sudden battery drop.
Click to expand...
Click to collapse
I know right?
Motorola have already said this is a serious issue; a reset will not solve it. They are releasing a patch asap.
https://forums.motorola.com/posts/7a7b068df1?commentId=774000#774000​
Factory reset won't solve the problem... Battery drop happened for me twice..one before factory reset and after factory reset too..
Sent from my XT1032 using XDA Premium 4 mobile app
This is not a solution. Youre just lucky.
deej_roamer said:
Some Moto G users have faced this issue of Sudden battery drop from 90% to 0% or 70% to 0% or similar
The problem is faced when phone is connected to pc and somehow a condition is changed.
Drop sometimes is just by connecting, sometimes by turning MTP off, Sometimes Turning USB Debugging off
I called up Motorolla for a Solution and they replied to tell me to do a factory reset. I didn't believe them but tried anyway and viola, it worked!
Performing a factory Reset solves the problem of sudden battery drop to 0%
It's been a month after reset, I haven't seen the problem again!
Hope it helps you too!
Click to expand...
Click to collapse
I did hotspot usb tethering an hour ago and the battery went to 0
I'm on 4.4.2
Try reset the phone.Maybe some software went wrong.
Minervamc said:
Try reset the phone.Maybe some software went wrong.
Click to expand...
Click to collapse
Don't suggest anything if you don't know.. Factory reset won't solve this problem and this issue is not related to any software... I am seeing you suggesting factory reset in some other thread also.. Keep quiet if you don't know..
Sent from my XT1032 using XDA Premium 4 mobile app
This happenned to me yesterday. 70% -> pluged it into a computer -> 0%
I connected it to a wall charger and waited until it charged to 100%. No big deal, problem solved.
I don't really class this as a solution. Having to reset your phone as a pain. Lol.
Sent from my XT1032 using xda app-developers app
IF it is not a software problem, how come motorola can promise a patch?
padhu1989 said:
Don't suggest anything if you don't know.. Factory reset won't solve this problem and this issue is not related to any software... I am seeing you suggesting factory reset in some other thread also.. Keep quiet if you don't know..
Sent from my XT1032 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
IF it is not a software problem, how come motorola can promise a patch?
I am not saying you are wrong, I am saying you shouldn't ask somebody to keep quite... because you think it is wrong!
I realise the point that factory reset is not a permanent solution and the de-calibration of the sensor can occur even after reseting the phone. I'll change the title to possible solution.
But to also quote KirkStormberg from https://forums.motorola.com/posts/7a7b068df1?commentId=774000#774000
root cause (which we believe is an intermittent error in a sensor measurement)
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Click to collapse
is defiantly a software problem. And if there is a chance of removal/ temporary denial of problem, then i think you shouldn't discourage people.
specially not from a healthy discussion!
I realised that!!
michalurban said:
This is not a solution. Youre just lucky.
Click to expand...
Click to collapse
I realised that!!
I changed the Title!
but i don't think its wrong in sharing, may be someone else can get lucky too!
deej_roamer said:
IF it is not a software problem, how come motorola can promise a patch?
I am not saying you are wrong, I am saying you shouldn't ask somebody to keep quite... because you think it is wrong!
I realise the point that factory reset is not a permanent solution and the de-calibration of the sensor can occur even after reseting the phone. I'll change the title to possible solution.
But to also quote KirkStormberg from https://forums.motorola.com/posts/7a7b068df1?commentId=774000#774000
is defiantly a software problem. And if there is a chance of removal/ temporary denial of problem, then i think you shouldn't discourage people.
specially not from a healthy discussion!
Click to expand...
Click to collapse
I just meant it's not related to any installed apps... My bad I mentioned it wrongly... I got angry because that guy suggesting a factory reset for every thread and for all the issues... You could see his reply in few threads...
Sent from my XT1032 using XDA Premium 4 mobile app
So let him!
padhu1989 said:
I just meant it's not related to any installed apps... My bad I mentioned it wrongly... I got angry because that guy suggesting a factory reset for every thread and for all the issues... You could see his reply in few threads...
Sent from my XT1032 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
He won't get many thanks if his suggestion is stupid, and just look at his reply he is not reasoning! why are you loosing your calm!
Peace Bro!
padhu1989 said:
Don't suggest anything if you don't know.. Factory reset won't solve this problem and this issue is not related to any software... I am seeing you suggesting factory reset in some other thread also.. Keep quiet if you don't know..
Sent from my XT1032 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I tried give the solution.It is the last way when the other solutions couldn't.But first try to charge the device untill 100%.The battery suddenly drop maybe caused of unperfectly charging/unplugged when the battery under 100%.The next check the USB debugging.Make sure it on.I think All device(my experienced) sometimes have the same problem like this.

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