[Help] My J5 2016 can't make phone calls - Samsung Galaxy J5 Questions & Answers

Hi,
I can no longer make phone calls from my J5. I can only receive calls via network. It started after I came back in my country and also after I connected the phone to my 2007 car via Bluetooth with SIM sharing on or something. So those two may be the reason (or at least one). I really don't want to do a full reset, so please help!

AlexBurnout77 said:
Hi,
I can no longer make phone calls from my J5. I can only receive calls via network. It started after I came back in my country and also after I connected the phone to my 2007 car via Bluetooth with SIM sharing on or something. So those two may be the reason (or at least one). I really don't want to do a full reset, so please help!
Click to expand...
Click to collapse
Have you tried the reset settings options, rather than going for a factory reset.

Related

Cannot make or receive calls

Hi,
I am using the O2 xda mini in India.
THe problem I am facing is I came to nepal for my vacation, and with the network service providers here, I cannot make or receive calls. The phone registers properly with the network. I can receive and send SMSs. THe only problem is with the calls.
I tried hard resetting the phone. I played with the call forwarding/waiting settings for a while and it started working BUT i wanted to copy number from the old sim, i inserted the old sim.. copied the numbers and inserted back the new sim again. And it has stopped working again. I tried hard resetting, playing with the settings. Can someone enlighten me on this.
PLEASE HELP ME WITH THIS.. CANT MAKE OR RECEIVE CALLS while I CAN SEND / RECEIVE SMS.
Thanx,
amit
amitchd said:
Hi,
I am using the O2 xda mini in India.
THe problem I am facing is I came to nepal for my vacation, and with the network service providers here, I cannot make or receive calls. The phone registers properly with the network. I can receive and send SMSs. THe only problem is with the calls.
I tried hard resetting the phone. I played with the call forwarding/waiting settings for a while and it started working BUT i wanted to copy number from the old sim, i inserted the old sim.. copied the numbers and inserted back the new sim again. And it has stopped working again. I tried hard resetting, playing with the settings. Can someone enlighten me on this.
PLEASE HELP ME WITH THIS.. CANT MAKE OR RECEIVE CALLS while I CAN SEND / RECEIVE SMS.
Thanx,
amit
Click to expand...
Click to collapse
Did you try inputting the international dialing code before the number?
If you are going to be in India for a while it might be best if you purchased a SIM chip there to go into your phone.
Also, your phone IS unlocked, right?

Help! After hard reset X1 doesnt connect to tmobile anymore!

I've had my X1 for 2 days now, was working fine, couldn't get gps to work so I decided to try a hard reset. After the reset, X1 loaded up, automatic settings in the beginning like always, but no longer connects to my tmobile service! So i cant receive calls, take calls, internet, all gone. Pretty much bricked! What should I do?
Ok, so i took out my sim card and placed it in my old phone.... and its not picking up service either.... any ideas? Also i still have all my contacts and stuff on the sim so it appears to be working ok... just not connecting?
Call your service provider?

HTC Elf: Unable to make or take calls

Hi All,
I am new to this forum, however was using my HTC Elf for the past one year. All of sudden I started facing problem in making or taking calls. The Network on the screen remain full and complete still I am unable to make calls (i.e. the call drops, cannot be completed) or can't recieve the calls (i.e. caller gets my cell unavailable or switched off). This doesn't mean it happens always. Coincidently the calls are through without any problem at one go. The Authorized Service center at my city told me there was the problem with it's Network IC (I really don't know what's that) and he suggested me to sell of the phone asap. My cell is out of warranty so can't really offord to replace the mother board. I have upgraded the Radio ROM but is of no use.
Please help me in resolving this issue.
Many Thanks.
Which network are you on?
Do your friends face the same drop calls issue too?
Have you tried hard reseting it?
Please backup before hard reset.
HI Jeremy,
here in India I am on Airtel Network and no one face the drop call issues. This is absolutely the phone problem as the same SIM card works perfect in other phone. I had unlocked my phone, upgraded the Radio ROM and hard reset it, but the problem still persist.
khant007 said:
HI Jeremy,
here in India I am on Airtel Network and no one face the drop call issues. This is absolutely the phone problem as the same SIM card works perfect in other phone. I had unlocked my phone, upgraded the Radio ROM and hard reset it, but the problem still persist.
Click to expand...
Click to collapse
Oh.
Mmm, I think the motherboard inside the phone has issues than.
You have tried all ways to clear the phone?
Have you tried other ROMS?
This issue seems to be popping up quite a bit recently. Or maybe that I've just started noticing it since I started having the same problem.
Yes Jeremy. I have tried all the versions of ROMs. And infact other simcard also act same in my phone. Even I believe that motherboard has some issue. The Service center had told me the "Network IC" problem (though I didn't believe that) and to replace the motherboard (without warranty) would cost me 70% of the handset cost.
No point repairing motherboard, must as well get a new windows mobile phone.
So yeah.
I ran out of ideas already.
The only thing I can help you with is to, backup all your contacts to Google Sync, get a new iPhone or O2, than use that same protocol to transfer your contacts and calender data and mails to your new phone.
Cheers.

Can't connect to Internet using Mobile's connection, help please!

Greetings,
I'm desperate as I am writing this.
I have blackstone, that I just purchased 2 months ago.
Everything went well with it, I had no issues at all. Suddendly it just stopped connecting to the Internet using the mobile connection.
I can receive/send calls and SMS without problems, I can connect using WiFi or Bluetooth (sharing my Computer's connection) but it doesn't connect using EvDO (unfortunatelly, the country where I live and the Service Provider, has a different band for 3G so I can't use since the beginning).
I have not modified anything in my phone (haven't installed any applications recently). I called my Service Provider, they checked that my account settings were correct and that my data plan was active. Also, I put my SIM card in my wife's phone (a Blackberry Bold) and it connected and browsed the Internet flawlessly.
So, any help please? I don't know what else to do, I have even done a hard reset, by just formatting the phone to its initial configuration state and started from the beginning, but no results!
did you change your sim
did u get this phone on contract.i got a x7510 it was only launched on contract by o2 network.i used an o2 pay and go sim but it wouldnt connect even though the pda was launched by them then they told me there setting are different to contract .so they gave me a different setting similar to another model then it worked.
I acquired this phone in Amazon. I purchased it unlocked.
I live in Uruguay, and I have had my connection working normally as for 2 months now. It suddendly stopped working without any advice.
My service provider (Movistar) has told me my account is fine. But I don't think it can happen that the phone has got broken and now I can make calls, send SMS but not connect to Internet. It doesn't make any sense to just break the connectivity.
IMHO you can do two things. Usually a user 'thinks' that nothing was changed on his PDA or computer however something was indeed changed. You can change this by backing up all your data and doing a factory reset to yr pda.
If this doesnot help then ... I suggest you change provider because this is the second case that has happened; i.e. they did a change internally but never said they did ;-)
heldmar said:
I acquired this phone in Amazon. I purchased it unlocked.
I live in Uruguay, and I have had my connection working normally as for 2 months now. It suddendly stopped working without any advice.
My service provider (Movistar) has told me my account is fine. But I don't think it can happen that the phone has got broken and now I can make calls, send SMS but not connect to Internet. It doesn't make any sense to just break the connectivity.
Click to expand...
Click to collapse
Have you tried another Sim in your phone? Since you say your Sim is working in your wifes phone. Narrows it down to network or handset then.

Unable to make or receive phone calls but Data works, Please help.

I have an unlocked sprint S7 SM-G935P edge. I was initially able to make and recieve calls, I went abroad on a vacation and put a local sim and it was working over there too, after I came back I was able to make one phone call and after that I am having a hard time receiving anymore phone calls, It's a hit /miss situation. I am able to make phone calls but there is a huge delay from the time I dial to the time it connects. My data works fine the only problem there is I sometimes get like 20 copies of any texts I receive . My software version is G935PV5BQL1 . I know the Tmobile firmware doesn't support this baseband & I'm using Tmobile right now , is there a universal firmware which is compatible to the baseband and which can solve the problem ? I would appreciate any help I can get. Thanks in advance.

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